Gain leaders trust to sharpen the human capital agenda. Navigate across contexts to create tangible impact

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4 Gain leaders trust to sharpen the human capital agenda Navigate across contexts to create tangible impact Understand business imperatives, connect people initiatives

5 Alumni refer someone for an AHLC course Flagship certificate courses for HR professionals Is the median participant experience Bespoke HR capability journeys for organizations Alumni feel empowered to drive business results HR leaders are a part of our alumni community HR professionals have received training via our courses

6 Comprehensive Assessment Assignment Learning Lab Online Discussion E-Learnings Registration

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8 What gets measured then? Employee satisfaction: rational response How things are Measures of morale Current state What gets measured now? Employee engagement: rational and emotional response Core areas and what makes your business stronger and weaker in each Current state and gap to future desired state Insights gained then.. Poor information on where to act Not able to assess impact of change Not linked to business results De valued HR approach to business leaders Insights gained now.. Identifies drivers that influence Engagement the most Estimates impact and determines future action priorities Delivers focused, measurable and targeted action plan to business leaders

9 Engagement Are we creating the environment where the right people want to be? Alignment Do we have the right people doing the right things to reach our goals? Attract & Acquire Align & Focus Embed employer brand in talent marketplace Drive strategic traction with an engaged team Develop & Equip Gear employees for future readiness Reward & Retain Create a fulfilling employment deal

10 Engagement Experience Hear employee voice on foundation and differentiator drivers Communication Work tasks Talent & Staffing Reputation People Manager Senior Leadership Critical Thinking Test hypothesis Identify linkages Understand priority areas Focus on key demographics Engagement Outcomes Understand and map employee behavior dimensions with engagement Saying positively about organization Have intense sense of belonging Are motivated and exert efforts Business Outcomes Improve by driving engagement and refining talent priorities Retention Productivity Wellness Customer Satisfaction Total shareholder return Revenue growth

11 Partner with HR to drive engagement improvement Empower with insights Organization BU / Function Manager / Team Engage key stakeholders Enhance employee experience Act as a fulcrum to drive team s engagement Align programs for an engaging employee experience Enable work environment

12 Set a target for team engagement Enable managers to effectively use resources to spur employee progress Partner with managers to create and drive action plans Review manager scorecard Evaluate paths to boost engagement Empower managers to improve team engagement Agree on actions and timeframes

13 Critical Experiences Guiding Beliefs Displayed Behaviors Understand the impact of critical experiences on leaders Help leaders to share empowering beliefs Enable leaders to focus on engaging behaviors Purpose Step up Stabilize Energize Connect Be real Serve Grow Engage: gain leaders trust by being credible Listen: understand experiences & beliefs Frame: storyboard options Envision: paint the impact of improvement Commit: handhold improvement journey

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15 Engage to Align Uncover Insights Embed Engagement Cascade Improvement Final Assessment Day 1 Day 2 Assessment Learning journey spanning across four contact classes and a comprehensive online assessment Online Learning Modules* Online Discussion Boards* VIA Voice, Insights, Action Aon s Engagement Reporting Tool *Active for one year

16 Final Assessment Assignments Class Participation Quiz Final Assessment can only be taken after attending all four modules Minimum 50% is required in the final assessment At least 50% aggregate score is required to complete the certification

17 Engage to Align Align your employees with organization mission Objectives Understand the linkages between business strategy and human capital strategy; and the impact on HR programs and priorities Analyze strategic talent priorities under the broad themes of market maturity, organization readiness, and organization aspiration Design an effective listening architecture to understand the intellectual and emotional involvement of employees Get a holistic view of the employee engagement lifecycle using Aon's approach to engagement Outcomes Champion engagement by showcasing benefits and charting your organization's journey Explore the link between engagement drivers, engagement outcomes and business outcomes Map the impact of engaged employees on strategic traction and business results Appreciate and plan for nuanced needs and priorities for different employee segments

18 Uncover Insights Interpret engagement results to drive outcomes Objectives Understand the business linkage of talent priorities to frame hypotheses around engagement Understand key phases in an engagement project: program architecture survey administration, analysis and insights, and action planning Practice how to measure and analyze results using Aon s engagement model Analyze results to identify areas which drive and sustain engagement Outcomes Plan initiatives around engagement: emerge as the primary owner of engagement measurement Manage the key success factors to drive leader buyin and boost employee participation Generate actionable insights at an organization, business unit and team level Articulate how engagement insights impact business goals and human capital imperatives

19 Embed Engagement Anchor the engagement improvement journey Objectives Present engagement results to leadership with the objective of making progress on the engagement improvement journey Facilitate leadership discussion on focus areas: address systemic barriers and amplify enablers at an organizational level Build organizational capability to carry forward the engagement journey through a team of internal champions Use insights from engagement survey as a starting point to review and refine HR policies and programs Outcomes Anchor the engagement improvement journey Make senior leaders, people managers and HR equally responsible and accountable Fortify tenets of employment promise that resonate with employees; refine tenets that don t Learn to plug the gaps in the employee experience across the employee lifecycle

20 Cascade Improvement Advise leaders and partner with managers Objectives Facilitate creation, interpretation and dissemination of leaders' and managers' scorecards Advise leaders on their transformation by looking at critical experiences, guiding beliefs and displayed behaviors Help managers connect the employee value proposition with positive aspects of an organization to create a sense of purpose for the employees Analyze results to guide leaders and managers to create teamlevel plans Outcomes Articulate role and set accountabilities of leaders and managers to drive engagement Emerge as leaders confidant by handholding transformation to engaging leadership Coach managers to drive create action plans and partner with them to drive team interventions Review progress: drive behavioral change through development plans

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22 Anandorup Ghose leads Aon Hewitt s Rewards practice for South Asia. Prior to this role, he managed several client relationships in the Middle East, Asia Pacific and India in the areas of executive compensation design and benchmarking, long term incentive plan design, sales incentive plan design, governance structure definition, remuneration committee advisory etc. Moreover, he has also worked on some large scale merger integration projects with clients in the region, primarily in the field of telecom, financial services and oil and gas. His key clients include the Aditya Birla Group, Mahindra, Genpact and Tata Consultancy Services. Anandorup is a regular speaker at several executive compensation forums in industry associations such as All India Management Association, FICCI, and Anchorage Society for Human Resource Management. He is ardent reader of the Economist and whenever time permits he loves to travel and experience new cultures. Anandorup Ghosh Dean, Aon Hewitt Learning Center Anandorup's Mantra Culture eats strategy over breakfast Peter Drucker

23 Tarandeep leads Aon Hewitt's Culture & Engagement practice, apart from consulting with clients on defining their business transformation journey through people initiatives. HR strategy alignment, organization structuring, leadership capability, learning academies and employer brand are focused areas of his expertise. He has also worked in the area of M&A, managing change & transformation, performance management and rewards strategy & design. He partners with leading industry forums as a thought leader and is a speaker at several annual seminars and international HR forums. Some of his recent clients include Cognizant, Dell, Reliance, Janalakshmi Finance, SLK Software, Indigo and Airtel. Tarandeep is an MBA in HR from Xavier Labor Relations Institute (XLRI), Jamshedpur. He is a Certified Hogan coach and Post Graduate in French. He holds bachelor degree in Economics, Statistics and Mathematics. Tarandeep Singh Partner, Practice Leader Engagement & Culture Tarandeep's Mantra Enable your leaders to build a strategy-aligned culture that delivers long-term success Anon

24 Ajith leads the delivery of Aon Hewitt s Engagement & Culture Practice nationally. He is instrumental in ensuring that Aon Hewitt s delivery is always cutting edge and is consistently finding new levels of quality and depth of advisory. Ajith has worked extensively with Senior Leadership teams across India and in the APAC region in shaping organizational thinking and actions on engagement and culture. His experience spans sectors ranging from BFSI (NBFCs, Insurance, Mutual Funds, Banking), Pharma, FMCG, Engineering and Manufacturing. Ajith has leveraged his experience of both the consumer and employee dynamics to work on frameworks that tangibly link the two, while employing analytics to explain effective business linkage. A certified Strengths performance coach, Ajith has advised Senior Leaders in enhancing their own effectiveness to personal and organizational advantage. Ajith writes extensively in leading HR publications and is a guest speaker at industry forums such as CII and SHRM. He is an Electronics Engineer with a post graduation from Narsee Monjee Institute of Management Studies (NMIMS). Ajith Nair Delivery Lead, Engagement and Culture Ajith s Mantra Truly engaging organizations help employees find a purpose and empower them to live it everyday! Self

25 Saurabh is a Senior Consultant at Aon Hewitt and in his current role manages the Engagement practice in North India. In his close to 10 years of experience, he has worked with organizations on helping them better leverage their people resources for achieving superior business outcomes. Saurabh has partnered with client organizations to help them create a highly engaged and productive workplace, articulate and activate their organizational values, enable a compelling employer brand, and further leadership and managerial capability. He has worked across sectors and geographies (India, Middle East, Europe, US and South East Asia). He draws on his professional and academic experience to bring forth a view that is aligned to business priorities and creates maximum positive impact for individuals, teams and organizations as a whole. Prior to joining Aon Hewitt, Saurabh has worked with People in Business, Gallup & HCL Technologies. Saurabh holds dual masters, with specialization in Management & Organizational Analysis from the University of Warwick, United Kingdom and an MBA in Marketing & Systems from the International Management Institute, New Delhi. Saurabh Gahrotra Senior Consultant, Engagement and Culture Saurabh s Mantra There is no substitute for hard work Thomas Edison

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27 Learning Center Classroom sessions 16 hours Course Calendar Click to view Terms & Conditions Click to view Online Discussion Board Active for one year Participant Handbook Pre-reads 6 hours Certification Aon Hewitt Certified Engagement Expert Connect with us aonahlc@aohewitt.com Course Fee (inclusive of taxes) 45,000 Participation will be confirmed post payment

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