Leadership & Strategic Planning
|
|
- Jack Gallagher
- 6 years ago
- Views:
Transcription
1 Leadership & Strategic Planning Stephen Porth, Ph.D. Associate Dean Saint Joseph s University Leadership Challenges in Today s Business Climate What are some of your greatest challenges in leading your organization?
2 Today s Objectives Identify and discuss the keys to great leadership Apply knowledge to identify ways to enhance skills Discuss the Role of Strategic Thinking Understand a Framework for Strategic Thinking Work with your associates to apply and hone strategic thinking skills Resources for Leadership Development
3 What this is. Leadership Development is a process not a program.
4 What Makes A Leader? What is the key to leadership? Case Study Who will emerge as leader(s)? Why? What are the characteristics and traits of the leader?
5 The Leadership Challenge Jim Kouzes & Barry Posner Ongoing research since ,000 + surveyed from around the world Based on your experience of leadership, what do you look for and admire in a leader? List the attributes. The Leadership Challenge What do you look for and admire in a leader? Over time & across continents, only four attributes consistently receive ratings of 50% or higher. Leaders are.
6 Honest (88%) Honest, authentic, trust-worthy, ethical, credible, integrity, character Leadership is a potent combination of strategy and character. But if you must be without one, be without the strategy. - Norman Schwarzkopf Forward-Looking (71%) Forward-looking, a strategic thinker, visionary, innovative???
7 Forward-Looking (71%) If you don t know where you re going, you ll wind up somewhere else - Yogi Berra Competent (66%) Resolute, Determined, achieve results and change Of the 13 million children growing up in poverty, about half will graduate from high school. Those that do graduate will perform on average at an 8 th grade level. You can change this. Wendy Kopp, Founder more than 5,000: number of corps members more than 12,000: number of alumni nearly 3 million : number of students reached since inception
8 Inspiring (65%) The ripple effect of a leader's enthusiasm and optimism is awesome. So is the impact of cynicism and pessimism. Leaders who whine and blame engender those same behaviors among their colleagues. I am not talking about stoically accepting organizational stupidity and incompetence. I am talking about a gung-ho attitude that says "we can change things here, we can achieve awesome goals, we can be the best. Colin Powell Inspiring (65%) Sam Walton's #1 Rule for Success Commit to your business. Believe in it more than anything else. If you love your work, you ll be out there every day trying to do the best you can, and pretty soon everybody around will catch the passion from you - like a fever.
9 Great Leaders To be a Great Leader, you have to be successful at achieving change important consequential change in the results for which you are responsible. B. Joseph White, The Nature of Leadership (2007) The Leadership Challenge What do you look for and admire in a leader? Over time & across continents, only four attributes consistently receive ratings of 50% or higher. Leaders are. Honest, Forward-looking, Competent & Inspiring
10 Leaders & Managers Peter Drucker Managers Management is a rank Leaders Leadership is a responsibility Leaders & Managers Peter Drucker Warren Bennis Managers Management is a rank Managers do things right. Leaders Leadership is a responsibility Leaders do the right things.
11 Leaders & Managers Peter Drucker Warren Bennis John Kotter Managers Management is a rank Managers do things right. Management is about coping with complexity. Leaders Leadership is a responsibility Leaders do the right things. Leadership is about coping with change. Leadership Principles Good leaders and good managers are both important they re just not the same thing! Being a leader requires making a choice great individual contributor versus a leader the desire to lead Leadership skills & knowledge can be learned. Leadership is an Inside/Outside proposition.
12 What Makes A Leader? Competent (66%) Achieves Results, Determined, Change Agent Forward-Looking (71%) Visionary, Strategic Thinker Honest (88%) Credible, Ethical Inspiring (65%) Positive, Hopeful Case Study To Promote or Not To Promote Identify reasons to promote and reasons not to promote
13 Case Study Reasons to Promote Promote because Reasons Not to Promote Do not promote because The 7 Types of Intelligence Based on the research of Psychologist Howard Gardner 1. Linguistic - enjoy writing, reading, telling stories or doing crossword puzzles. 2. Logical-Mathematical - interested in patterns, categories and relationships; drawn to arithmetic problems, strategy games and experiments. 3. Bodily-Kinesthetic - process knowledge through bodily sensations; often athletic, dancers or good at crafts such as sewing or woodworking. 4. Spatial - think in images and pictures; may be fascinated with mazes, puzzles, drawing, or daydreaming. 5. Musical - enjoy singing or musical instruments; usually quite aware of sounds others may miss; often discriminating listeners. 6. Interpersonal - leaders among their peers, good at communicating and seem to understand others' feelings and motives; possess interpersonal intelligence. 7. Intrapersonal - may be shy; very aware of their own feelings and are self-motivated; a goal achiever. Howard Gardner's books on multiple intelligences, include Intelligence Reframed - Multiple Intelligences for the 21st Century, Multiple Intelligences - The Theory in Practice, and Frames of Mind: The Theory of Multiple Intelligences.
14 The 7 Types of Intelligence To test your dominant type of intelligence go to. Emotional Intelligence 1. What is EI? 2. Why Does EI Matter? 3. How am I doing?
15 What Is Emotional Intelligence (EI)? EI is an assortment of skills and competencies that influence a person s ability to succeed in coping with environmental demands and pressures. People with high EI have the ability to accurately perceive, evaluate, express, and regulate emotions and feelings.
16 5 Components of EI Self-awareness (items 1 and 9) Self-management (2, 4) Self-motivation (3, 7) Empathy (5, 8) Social skills (6, 10) Why Does EI Matter? EI is most predictive of performance in jobs such as sales or management where success is as dependent on interpersonal skills as technical ability. People with low EI are likely to have difficulty managing others, making effective sales presentations, and working on teams.
17 I have found, however, that the most effective leaders are alike in one crucial way: they all have a high degree of what has come to be known as emotional intelligence (EI). It's not that IQ and technical skills are irrelevant. They do matter, but mainly as "threshold capabilities" But my research, along with other recent studies, clearly shows that EI is the sine qua non of leadership when I calculated the ratio of technical skills, IQ, and EI as ingredients of excellent performance, EI proved to be twice as important as the others for jobs at all levels. Moreover, my analysis showed that EI played an increasingly important role at the highest levels of the company, where differences in technical skills are of negligible importance... When I compared star performers with average ones in senior leadership positions, nearly 80% of the difference in their profiles was attributable to emotional intelligence factors rather than cognitive abilities. D. Goleman, What Makes A Leader? Harvard Business Review The Business Case for EI The primary derailer of executives is a lack of impulse control. -Goleman, Working With EI
18 An Amygdala Hijack Sudden, unexpected outburst Strong emotions = trigger Uncensored behavior Page 26 The Human Brain Scan In
19 Scan Bobby Knight in picture Emotional Intelligence EI Self-Assessment
20 Self Awareness Self Regulation Motivation Empathy Social Skill Definition The ability to recognize and understand your moods, emotions and drives, as well as their effect on others The ability to control or redirect disruptive impulses and moods. The propensity to suspend judgment to think before acting A passion to work for reasons that go beyond money or status A propensity to pursue goals with energy The ability to understand the emotional makeup of other people Skill in treating people according to their emotional reactions Proficiency in managing relationships and building networks An ability to find common ground and build rapport Hallmarks Self-confidence Realistic self assessment Trustworthiness and integrity Comfort with ambiguity Openness to change Strong drive to achieve, commitment Optimism, even in the face of failure Expertise in building and retaining talent Cross-cultural sensitivity Service to clients and customers Effectiveness in leading change Persuasiveness Expertise in building and leading teams Emotional Intelligence 1. What is EI? 2. Why Does EI Matter? 3. How am I doing? What s My EI Score?
21 Leadership Action Plan Identify 1-2 core strengths to leverage and build upon Identify 1-2 areas for development Develop a SMART action plan for development Strategic Management Framework Value Creation drives the strategy process Develop Mission & Vision Customers Perform Situation Analysis Value Creation Owners Set Objectives & Craft Strategy Employees Implement Strategy Effective strategic management creates value Assess Value Creation & Provide Feedback
22 Objectives and Strategies A B Begin With the End in Mind Begin with the end in mind is based on the principle that all things are created twice. There s a mental and a physical creation to all things. ~ Stephen R. Covey from The Seven Habits of Highly Effective People
23 Strategic Issues Strategic issues: critical challenges, opportunities, problems or questions the organization needs to address for the sake of its future Examining strategic issues allows us to more directly connect the strengths and weaknesses to the opportunities and threats discovered in our situation assessment. Strategic Issues Analysis Decision-Making Framework Strategic Issues Key Challenges External analysis Strategic Objectives Ojectives Internal Analysis Initiative 1 Initiative N
24 Strategic Issues Analysis Identify Strategic Issues Establish SMART Objectives Consider Strategic Alternatives Choose Strategies Setting Objectives SMART format Example: Increase sales - Increase sales by average annual rate of 7% over the new three years. Improve profitability Increase ROE to 12% next year.
HIGH PERFORMANCE TEAMS
HIGH PERFORMANCE TEAMS Tri-State Consortium of Opportunity Programs in Higher Education Leadership institute April 11-15, 2015 Glenn B. Lang, EdD doctorg96@gmail.com None of us is smart as all of us Ken
More informationBUILDING CREDIBILITY. For internal use only
BUILDING CREDIBILITY Overview Topic Overview Being a credible business partner is critical to our ability to lead and develop trusted relationships, as well as to influence and deliver results. A key element
More informationEQ Competencies Assessment
EQ Competencies Assessment The research validates that what separates superior leaders from average leaders is Emotional Intelligence (EQ). When measuring IQ, Technical Expertise and EQ, the results validated
More informationELM Guide. A Resource for Both F&ES Mentor and Mentee. Tell me and I forget, teach me and I may remember, involve me and I learn. -Benjamin Franklin
ELM Guide A Resource for Both F&ES Mentor and Mentee Tell me and I forget, teach me and I may remember, involve me and I learn. -Benjamin Franklin 1 Table of Contents 1. Introduction & Mission 3 2. Benefits
More informationFeedback Report. ESCI - University Edition. Sample Person Hay Group 11/21/06
Feedback Report ESCI - University Edition Sample Person Hay Group 11/21/06 Introduction What Is Emotional and Social Intelligence? Emotional and Social Intelligence, commonly refered to as EI, is the capacity
More informationA leader lives in each of us. Leadership is one of the four functions of management.
MODULE 16 A leader lives in each of us MODULE GUIDE 16.1 What are the foundations for effective leadership? What are current issues and directions in leadership development? Leadership is one of the four
More informationFundamentals of Project Management Bill Coda
Fundamentals of Project Management Bill Coda The P in PM is as much about People Management as it is about Project Management. Agenda Introduction and Overview Objectives Project Management Frameworks
More informationThe power of EI: The soft skills the sharpest leaders use. Comparisons across data from Korn Ferry Hay Group leadership and employee surveys
The power of EI: The soft skills the sharpest leaders use Comparisons across data from Korn Ferry Hay Group leadership and employee surveys What s emotional intelligence got to do with leadership? Organizations
More informationTEAM EMOTIONAL INTELLIGENCE SURVEY REPORT
TEAM EMOTIONAL INTELLIGENCE SURVEY REPORT April 15, 2013 For further information about Team Emotional Intelligence: www.geipartners.com GEI Partners 2013 This report is the property of GEI Partners (Professor
More informationNew Age Leadership and Emotional Intelligence Exploring the Leadership EI Connection. Laurainne Theogaraj
New Age Leadership and Emotional Intelligence: Exploring... 117 16 New Age Leadership and Emotional Intelligence Exploring the Leadership EI Connection Laurainne Theogaraj Leading an organization in today
More informationLeaders are born rather than made
Leaders are born rather than made The quotation leaders are born rather than made is a hugely debated topic around the world. There is a predominate view that a leader is born, and cannot be made through
More informationEMOTIONAL INTELLIGENCE IN ORGANIZATIONS
EMOTIONAL INTELLIGENCE IN ORGANIZATIONS Éva Fenyvesi 1 - Judit Vágány 2 Judit Daróczi, Kárpátiné 3 1 college professor, Budapest Business School, Faculty of Commerce, Catering and Tourism Department of
More informationWHAT IT TAKES FOR SUCCESS IN THE SES. Leadership
WHAT IT TAKES FOR SUCCESS IN THE SES DePuy HR Associates, Inc. Executive Solutions for the Federal Government Leadership Looking at Observed Leadership Behaviors The GOOD 1 Senior Leadership Peers Respect
More informationICMA PRACTICES FOR EFFECTIVE LOCAL GOVERNMENT LEADERSHIP Approved by the ICMA Executive Board June 2017; effective November 2017
Reorganization The Credentialing Advisory Board proposed, and the Leadership Advisory and Executive Boards agreed, that the ICMA Practices should be organized as a narrative rather than a list. The following
More informationThe Emotional Competence Framework
The Emotional Competence Self-Awareness Personal Competence Emotional awareness: Recognising one s emotions and their effects. Know which emotions they are feeling and why Realise the links between their
More informationEMS Leadership, Not a Rank, an Attitude
EMS Leadership, Not a Rank, an Attitude Christopher E. Way, BA, Paramedic Chief, Kootenai County EMS System Spokane County EMS Definition lead er ship /ˈlidәrˌʃɪp/ Show Spelled [lee-der-ship] Show IPA
More informationCompetencies. Working in Partnership. Creativity and Innovation Organisational and People Development
Competencies Leadership Competency Framework - Summary Technical Expertise Demonstrates an avid interest in continuously enhancing current skills and learning new ones; applies advanced functional or technical
More informationThe Disney Approach to Leadership Excellence
presents The Disney Approach to Leadership Excellence Preprogram Materials Disney Congratulations! You will soon be an alumnus of Disney Institute Programs. Disney Institute Post Office Box 10093 Lake
More informationScripps Core Competencies
Scripps Core Competencies April 2012 Broad Discernment Definition: Applies knowledge and experience to make informed and timely decisions in the best interest of our owners, customers and employees. Balances
More informationLEADERSHIP POTENTIAL INDICATOR
LEADERSHIP POTENTIAL INDICATOR Personal Report John Smith 2017 MySkillsProfile. All rights reserved. Introduction The (LPI) measures aspects of your leadership style by asking you questions about your
More informationInterview. guide. Sam Sample. Emotional Intelligence Profile. Tuesday 16 May 2017 General Working Population (sample size 1634) Sam Sample
Interview guide Tuesday 16 May 2017 General Working Population (sample size 1634) Emotional Intelligence Profile 1 Contents 04 About this report 06 Emotional Intelligence competencies 07 Competency potential
More informationFTIP Senior Executive & Leadership Development Training
FTIP Senior Executive & Leadership Development Training We thank you for your interest in the upcoming FTIP SES & Leadership Development training. Listed below are some of the upcoming workshops. Please
More informationmore primal: Great leadership works through the emotions (Boyatzis, Goleman and McKee, 2002).
Review by Tangela Richardson Great Leaders move us. They ignite our passion and inspire the best in us. When we try to explain why they are so effective, we speak of strategy, vision, or powerful ideas.
More informationEmployee Value Proposition (EVP) February 2016
Employee Value Proposition (EVP) February 2016 Why is important an EVP? EVP Talent Development & Career Compensation & Benefits Attracting and Retaining Talent Strategy TO ATTRACT TALENT Nowadays is more
More informationExecutive Director.
EXECUTIVE POSITION PROFILE Executive Director www.alz.org/mnnd On behalf of our client, Alzheimer's Association Minnesota-North Dakota Chapter, KeyStone Search is conducting a retained search for an Executive
More informationBellevue University College of Continuing and Professional Education Recent Professional Development Deliveries
Bellevue University College of Continuing and Professional Education Recent Professional Development Deliveries 1) Leadership Foundations Leadership as Influence Effective leadership is critical in obtaining
More informationLeading with Emotional Intelligence. by David Cory, M.A., 2010
by David Cory, M.A., 2010 2010 THE EMOTIONAL INTELLIGENCE TRAINING COMPANY Leading with Emotional Intelligence by David Cory, M.A. Abstract To lead with emotional intelligence is to inspire, motivate and
More informationThe Maxwell Leadership Assessment
The Maxwell Leadership Assessment - P 1 The Maxwell Leadership Assessment Prepared for a 05/04/2010 Visit us at www.johnmaxwell.com or call 800-333-6506 INTRODUCTION The Maxwell Leadership Assessment -
More informationThe Next Generation Leader: How to Position Yourself for Advancement
The Next Generation Leader: How to Position Yourself for Advancement Monday, September 23, 2013, 1:30 p.m. Marty Murphy, CMC, CPCU Senior Partner Exceleration Partners Atlanta, Ga. Marty Murphy is a consultant,
More informationat work TIPS, TOOLS & INTELLIGENCE FOR DEVELOPING TALENT
DECEMBER 2016 ISSUE 1612 at work TIPS, TOOLS & INTELLIGENCE FOR DEVELOPING TALENT CAREER DEVELOPMENT USING EMOTIONAL INTELLIGENCE IN THE WORKPLACE Meloney Sallie-Dosunmu career development VOL. 33 ISSUE
More informationWhat skills and abilities does it really take to succeed as a Senior Human Resource Professional today?
SCROLL DOWN What skills and abilities does it really take to succeed as a Senior Human Resource Professional today? Executive Summary Report of a Survey of Senior HR Generalists Prepared by: DISCOVERY
More informationWhen it comes to competing for the CFO position, controllers. Navigating the Uncertain Road from CONTROLLER to CFO: The Leadership Imperative
KORN/FERRY INTERNATIONAL Navigating the Uncertain Road from CONTROLLER to CFO: The Leadership Imperative By Charles B. Eldridge and Kenneth R. Brousseau, Ph.D. As organizations of all sizes struggle to
More informationSTRATEGIC PERSONAL BRANDING TAKING YOUR BRAND TO THE NEXT LEVEL
STRATEGIC PERSONAL BRANDING TAKING YOUR BRAND TO THE NEXT LEVEL ERidux education Susan Lopez Director, Eridux Education Susan Lopez is a consultant and change agent specializing in developing skills in
More informationIs Executive Coaching Right for You?
CHAPTER ONE Is Executive Coaching Right for You? Many people are attracted to the field of executive coaching. After all, as a coach you are regarded as an expert with the ability to help others succeed
More informationWatson-Glaser II Critical Thinking Appraisal. Development Report. John Sample COMPANY/ORGANIZATION NAME. March 31, 2009.
Watson-Glaser II TM Critical Thinking Appraisal Development Report John Sample COMPANY/ORGANIZATION NAME March 31, 2009 Form (D,E) How to Use Your Report Success in the 21st century workplace demands critical
More informationLeadership In Organizations: National Implications
VOLUME 7, NUMBER 1, 2004 Leadership In Organizations: National Implications Alicia Kritsonis MBA Graduate Student California State University, Dominquez Hills ABSTRACT The purpose of this article is to
More informationBasic CV Proforma FIRST NAME.. SECOND NAME. SURNAME... PHONE NUMBER. MOBILE.. ..
Basic CV Proforma PLEASE GIVE YOUR FULL NAME FIRST NAME.. SECOND NAME. SURNAME... FULL ADDRESS INCLUDING POST CODE. PHONE NUMBER... MOBILE... EMAIL.. POST CODE.. PERSONAL PROFILE Look at the list of personal
More informationCAMPUS ADVANTAGE INC. Job Description. JOB TITLE: Corporate Intern
CAMPUS ADVANTAGE INC. Job Description JOB TITLE: Corporate Intern Reports To: Director of Employee Engagement & Training Prepared by: ADP TotalSource January 30, 2016 SUMMARY This position is primarily
More informationLeading, Coaching, Managing? Which Hat to Wear and When
Leading, Coaching, Managing? Which Hat to Wear and When Star Dargin, PCC, CPCC Star@StarLeadershipLLc.com 978 486 4603 Today s Objective Explore 3 approaches for handling difficult, complex, and gray situations
More informationPerformance Leader Navigator Individual Feedback Report For: Chris Anderson
For: Chris Anderson Finding your way in today's world of work Copyright ã 2007, 2008 Wilson Learning Worldwide Inc. This report includes ratings from: Self 1 Manager 1 Direct Report 5 Peer 3 Customer 4
More informationEMCC Ireland. Accelerating & Sustaining Leadership Power: Developing a Culture of Coaching
EMCC Ireland Accelerating & Sustaining Leadership Power: Developing a Culture of Coaching Agenda Opening Paula King Welcome and Introduction Ryan Shanks Accelerating & Sustaining Leadership Power: Developing
More informationField Guide to Consulting and Organizational Development
Action Planning, Alignment and Integration (consulting phase 4)...302 Action plans... Also see Project planning aligning...316 contents of...310 developing...310 developing timelines in...313 establishing
More informationSusan de la Vergne You re never a finished product.
Susan de la Vergne You re never a finished product. Do projects ever make you feel like this? But you think you re supposed to feel like this? How emotions are viewed at work Denied Suppressed Talked about
More informationInternal Management Consulting Competency Model Taxonomy
AIMC National Conference April 10-13, 2005 Internal Management Consulting Competency Model Taxonomy Adapted from the ASTD Competency Study: Mapping the Future New Workplace Learning and Performance Competencies.
More informationEmotional Intelligence & Leadership Global Health Institute Chiang Mai Thailand
Emotional Intelligence & Leadership Global Health Institute Chiang Mai Thailand University of Minnesota Jenny The Best & Worst of Times Instructions: Think of a person in your current or past workplace
More informationProject Manager: Superman or Entrepreneur?
Project Manager: Superman or Entrepreneur? Nina Alimpić, PMP nina@saga.rs Dragana Milojević, PMP dragana.milojevic@pmi-yu.org Belgrade, November 18, 2009 What is Project Management? What is not Project
More informationBUILDING TRUST SAMPLE
BUILDING TRUST Building Trust Self Survey A B As a leader or peer, I Demonstrate strong task knowledge and skills 1 2 3 4 5 6 Constantly learn and build my expertise 1 2 3 4 5 6 Use my skills to assist
More informationWorkflow Planning/Implementation and Change Management. Presented By: Michelle Schneider Senior Solutions Engineer Iatric Systems
Workflow Planning/Implementation and Change Management Presented By: Michelle Schneider Senior Solutions Engineer Iatric Systems November 1, 2016 Agenda Human Behavior Organizational Behavior Outcomes
More informationA summary of the principles from The Speed of Trust Book:
A summary of the principles from The Speed of Trust Book: The five waves of trust The first wave, Self-Trust, deals with the confidence we have in ourselves in our ability to set and achieve goals, to
More informationTEAM REPORT. for Alex Johnson in White Clouds Organization
TEAM REPORT for Alex Johnson in White Clouds Organization INTRODUCTION HIGH5 TEST is a free strengths test enabling individuals and organizations to find out what they are naturally good. This report summarizes
More informationHOW TO KEEP EMPLOYEES MOTIVATED, EVERY SINGLE DAY
HOW TO KEEP EMPLOYEES MOTIVATED, EVERY SINGLE DAY P L A N N I N G, C O N D U C T I N G, A N D G E T T I N G R E S U L T S Through my own research and a LOT of trial and error, I have identified 16 keys
More informationWhat do effective leaders do? What should leaders do?
EI & Leadership What do effective leaders do? What should leaders do? Some questions to ponder Existing studies detail: What leaders are like, what they do! How they make decisions, the effects of leaders
More informationLeadership in Action. SROA, 32 nd Annual Conference, San Antonio, October 2015
Leadership in Action SROA, 32 nd Annual Conference, San Antonio, October 2015 Charl Hambridge Unit Business Manager: GVI Oncology, Northern Suburbs, Cape Town, South Africa Books...129, 864, 880 According
More informationConnecting Transformational Leadership and Employee Engagement Interview with Dr. Aisha Taylor
Connecting Transformational Leadership and Employee Engagement Interview with Dr. Aisha Taylor My name is Janelle Callahan, and I'm with CPS HR's Institute for Public Sector Employee Engagement. I'm interviewing
More informationSocial Emotional Resilience Certified Coach
Social Emotional Resilience Certified Coach Presented by Cynthia Kivland Board Certified Coach, Master Career Counselor, National Board Certified Counselor Director Coaching Services, Liautaud Institute
More informationThe importance of listening: for effective leading, engaging and serving
The importance of listening: for effective leading, engaging and serving Dr Louise Parkes ACSA National Conference, Sydney, September 2011 e: louise.parkes@voiceproject.com.au p: 02 8875 2803 listen up...
More informationProfile Comparison Top-Leader
Limbic Personality GmbH Profile Comparison Top-Leader Peter Mustermann Presented by The Limbic Personality Profile Comparison for Top Leaders There are a lot of leaders in the market but only those with
More informationTHE HR GUIDE TO IDENTIFYING HIGH-POTENTIALS
THE HR GUIDE TO IDENTIFYING HIGH-POTENTIALS What makes a high-potential? Quite possibly not what you think. The HR Guide to Identifying High-Potentials 1 If you agree people are your most valuable asset
More informationCGMA Competency Framework
CGMA Competency Framework Leadership skills CGMA Competency Framework 1 Leadership skills : This requires a basic understanding of the business structures, operations and financial performance, and includes
More informationsteps for brand clarity + authenticity mezzanine.co transformation application of brand expression expression expression expression expression
2.3 visual expression mezzanine.co 1 / 13 steps for brand clarity + authenticity 2.4 internal expression 3.0 transformation phase 3.1 application of brand conscious branding phase delivery resource conscious
More informationHEAD OF PROGRAMMES AND CAMPAIGNS
HEAD OF PROGRAMMES AND CAMPAIGNS Annual Salary and Benefits - Internal Job Grade - Contract type Open-ended Reporting to CD Staff reporting to this post 5 (Five) Locations West Africa, Ghana, Accra Annual
More informationAbout Accenture s values
What they do Accenture is a global management consulting, technology services and outsourcing company, with net revenues of nearly US$20 billion. The company employs approximately 170,000 people in 49
More informationPosition Description - SUPPORT COORDINATOR (Level 5) Leisure Networks Association Inc. - Connecting people to their communities
Position Description - SUPPORT COORDINATOR (Level 5) Leisure Networks Association Inc. - Connecting people to their communities THE POSITION Position Title: Support Coordinator (Level 5) Reports to: Team
More informationLeadership Chapter CPHIMS Exam Preparation
Leadership Chapter CPHIMS Exam Preparation Review by: R. Sheldon Tyndall, CPHIMS, Fellow HIMSS Member President, Hunter Stokes & Associates sheldon@hunter-stokes.com 706-302-9389 1 Objectives Understand
More informationHOW TO MOTIVATE AND RETAIN EMPLOYEES
HOW TO MOTIVATE AND RETAIN EMPLOYEES By Monroe Porter PROOF Management Consultants ABOUT PROOF MANAGEMENT Established 1972 PROOF speakers have made over 4000 presentations PROOF has spoken to or worked
More informationA Strategic Approach To Marketing Collateral
A Strategic Approach To Marketing Collateral What s Markeing Without Strategy? TABLE OF CONTENTS Collateral That Makes An Impact Using Marketing Collateral to Drive Revenue Measuring Marketing Collateral
More informationEmerging Ethical Challenges for CPAs
Professional Development Course Emerging Ethical Challenges for CPAs (Plenary session from Beyond Financial Reporting Conference) COPYRIGHT Chartered Professional Accountants of British Columbia All rights
More informationCentral Kitchen Manager
Central Kitchen Manager Reports To: Director of Food Service Bargaining Unit: Food Service Managers Salary Schedule: Schedule A EEO Class: Level 9 FLSA Status: Hourly Revised Date: April 2011 POSITION
More informationMoving from Being a Manager to a Leader
Moving from Being a Manager to a Leader Leadership is the art of accomplishing more than the science of management says is possible. (Colin Powell) Dennis Danilewicz, CPP Sr. Director-Disbursements Services
More informationPrepared for: Joe Sample 2/2/15
Leadership Potential Inventory Report Prepared for: Joe Sample 2/2/ Introduction Your Leadership Potential Inventory Report collects feedback about your behavior and performance from you and your supervisor.
More informationPOWERS OF PERSUASION H I G H P E R F O R M A N C E L E A D E R S H I P
H I G H P E R F O R M A N C E POWERS OF PERSUASION I P L E A D E R S H POWERS OF PERSUASION Persuasion is the single most important business leadership and personal skill. Without the skill of persuasion,
More informationUtility Management What is Utility Management? What qualifies an individual or a group to manage a utility?
Utility Management Managing through Shifting Currents What is Utility Management? Utility Management, a broad term. Leadership vs. Management Art vs. Science Never doubt that a small group of thoughtful,
More informationCompetency Model for HR Professionals
Business Partner Mission Oriented Strategic Planner Systems Innovator Understands Team Behavior Leader EthicalTakes Risks NAPA Competency Model for HR Professionals Ethical Decisive Develops Staff Creates
More informationManager, Supervisor & CEMA Skill Set Model County of Santa Clara
Leads Innovation Leadership Styles Manages Change Models Integrity, Trust & Transparency Strategic Thinking and Planning Manager, Supervisor & CEMA Skill Set Model County of Santa Clara Conflict Management
More informationThe Coaching Playbook. Your Must-Have Game Plan for Maximizing Employee Performance
The Coaching Playbook Your Must-Have Game Plan for Maximizing Employee Performance CONTENTS Coaching Overview What is Coaching? Coaching Categories Coaching Relationships Who Can Be a Coach? Coaching Personas
More informationResearch: What CEOs Really Want from Coaching
Research: What CEOs Really Want from Coaching by Gretchen Gavett 8:00 AM August 15, 2013 Two-thirds of CEOs don t receive any outside advice on their leadership skills, and yet almost all would be receptive
More informationThe High Performance Team Profile
The High Performance Team Profile The High Performance Team Profile While there are many frameworks and methodologies that can help team effectiveness, they often fail to capture the underlying beliefs
More information6/25/2015 C H A N G E. Company LOGO. Michael Newman Innovations In Leadership CHANGE. Culture. Habits. Attitudes. New Ideas. Generational.
Company LOGO C H A N G E Michael Newman Innovations In Leadership CHANGE Culture Habits Attitudes New Ideas Generational Environment 1 Change Requires Managing Complex Change + + + + VISION SKILLS INCENTIVES
More informationCULTURAL INTELLIGENCE FICTION OR REALITY?
5 CULTURAL INTELLIGENCE FICTION OR REALITY? DANA BENČIKOVÁ Abstract: In today s global world cultural intelligence is an imperative, mainly in business. When Christopher Earley and Soon Ang introduced
More informationLeadership Agility Profile: 360 Assessment. Prepared for J. SAMPLE DATE
Prepared for J. SAMPLE About this Report Introduction LEADERSHIP that special quality that enables leaders to achieve extraordinary success. In today's uncertain world the need for leadership is at an
More informationEmpowering Clients to Recruit and Retain Top Talent
Empowering Clients to Recruit and Retain Top Talent CSI truly takes the time to understand our firm s needs, not just for the open position but also as to how that role fits in with the rest of the organization.
More informationAssess for Success. Getting Personal
Student Guide Product/Service Emotional Management Intelligence LAP LAP 1 17 Performance Indicator: PM:013 EI:002 Assessing Personal Strengths and Weaknesses Getting Personal Have you ever interviewed
More informationTRANSFORMATIONAL LEADERSHIP
TRANSFORMATIONAL LEADERSHIP Rosemary Gray Child Support Supervisor II, Alameda Cherie Taylor-Dodge Child Support Supervisor II, Alameda AGENDA Leadership Defined Leadership and Organizational Outcomes
More informationLEADING HIGH-PERFORMANCE TEAMS
LEADING HIGH-PERFORMANCE TEAMS Presented by Dr. Bill Moore March 31, 2012 8:30 AM 4:00 PM GSVU University Club & Graduate Student Commons 1 TABLE OF CONTENTS INTRODUCTION Seminar Schedule Background UNDERSTANDING
More informationLeadership Development. David Yebra Sam Houston State University Leadership Academy
Leadership Development David Yebra Sam Houston State University Leadership Academy Some Book Recommendations The Leadership Challenge by James Kouzes and Barry Posner True North by Bill George The Ideal
More informationEIS Staff Performance Appraisal
Employee Name: Employee #: Job Title: Date of Hire: Department Name: Reports to: Appraisal Period FROM: TO: The Cedars-Sinai Health System Performance Appraisal System is meant to promote individual and
More informationManagement of the business outcomes of the Design Centre to aligned to the Australia business plan.
Position: General Manager Design Centre Australia Career progression level: 8/9 (TBC) Location Reports to: Australia Managing Director Geography Purpose Development of Geography Design Centre Business
More informationSupervising for Employee Engagement
Supervising for Employee Engagement Lisa Negstad Negstad Consulting LLC www.negstadconsulting.com lisa@negstadconsulting.com 763 567-1205 Do Happier People Work Harder? Companies Do Well if Workers Feel
More informationFinancial DNA Natural Behavior Discovery. Comparison Report for: Helen Jones and Chris Coddington
Financial DNA Natural Behavior Discovery Comparison Report for: Helen Jones and Chris Coddington Providing key insights into how you can build a sound relationship together. Based on completions of the
More informationDr Paul Power Chair : Mr Nick Mills
The Leadership Journey -The role of Emotional Intelligence Dr Paul Power Chair : Mr Nick Mills AITD National Conference The Leadership Journey:The Role of Emotional Intelligence Paul Power PhD October
More informationBuilding TRUST: Unlock Relationships and Drive Results
Building TRUST: Unlock Relationships and Drive Results Presented by: Beth Rudy Sr. Consultant Beth Rudy Senior Consultant Email: beth@findinsight.com Ph: 717-615-3646 About Insight Management Consulting
More informationTurning Feedback Into Change
White Paper FEEDBACK Turning Feedback Into Change The key to improving personal success Thought leader, Joe Folkman describes a model consisting of three elements to help accept feedback from others and
More informationEssentials of Supervision
Essentials of Supervision presented for 1 Session Learning Objectives At the conclusion of this session, you will have begun the process of: Recognizing the characteristics of heroic management and their
More informationUsing Your Emotional Intelligence as a Consultant. Jill Dann FBCS CITP
Using Your Emotional Intelligence as a Consultant Jill Dann FBCS CITP Presentation Summary 1. Complete the consulting skills assessment form. 2. Look at the emotional intelligence competencies involved
More informationAwareness Understanding Leadership Mastery
Awareness Understanding Leadership Mastery 2010 Ennea Development Group 2 page About [EDG] 4 Personality 6 Behavior 8 Competency 10 Mastery 12 Sample Programs 14 Coaching 19 Management Team 20 Contact
More informationAt This Education Nonprofit, A Is for Analytics Social services agencies are turning to data to find the practices that get the best results.
At This Education Nonprofit, A Is for Analytics Social services agencies are turning to data to find the practices that get the best results. Big Idea: Data & Analytics Interview June 30, 2015 Reading
More informationThe 10 Core Values of Zappos
The 10 Core Values of Zappos Core values are what support the vision, shape the culture and reflect what the company values. They are the essence of the company s identity the principles, beliefs or philosophy
More informationEmotional Intelligence Self-Assessment Gabrielle K. Gabrielli, Ph.D.
Emotional Intelligence Self-Assessment Gabrielle K. Gabrielli, Ph.D. 1 = Strongly Disagree 2 = Moderately Disagree 3 = Neutral 4 = Moderately Agree 5 = Strongly Agree Part 1 - Rate Yourself. Using the
More information