Carry out rule-based statistical analysis
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1 Overview This unit is about carrying out a range of different types of statistical analysis for internal and external clients under supervision.
2 Applicable NOS Unit SSC/ N 2101 Unit Code SSC/ N 2101 Unit Title (Task) Description Scope This unit is about carrying out a range of different types of statistical analysis for internal and external clients under supervision. This unit/task covers the following: Clients: internal external Analysis: descriptive trend moving average regression inferential exploratory predictive confirmatory correlation association forecasting estimation cluster trend plotting Graphical formats: pie charts line graphs scatter graphs bar charts column graphs ring plots Appropriate people: line manager subject matter experts client Data sources: free paid-for Anomalies: 12
3 gaps discrepancies outliers skews deviations from baseline variance missing observations extreme observations errors bias inconsistency Performance Criteria (PC) w.r.t. the Scope To be competent, you must be able to: PC1. establish clearly the objectives and scope of the analysis PC2. obtain guidance from appropriate people to identify suitable data sources to agree the methodological approach PC3. obtain and structure data using standard templates and tools PC4. validate data accurately and identify anomalies PC5. obtain guidance from appropriate people on how to handle anomalies in data PC6. carry out rule-based analysis of the data in line with the analysis plan PC7. validate the results of your analysis according to statistical guidelines PC8. review the results of your analysis with appropriate people PC9. undertake modifications to your analysis based on inputs from appropriate people PC10. draw justifiable inferences from your analysis PC11. present the results and inferences from your analysis using standard templates and tools PC12. comply with your organization s policies, procedures and guidelines when carrying out rule-based quantitative analysis Knowledge and Understanding (K) A. Organizational Context (Knowledge of the company/ organization and its processes) You need to know and understand: KA1. the purpose and aims of the statistical analysis being undertaken KA2. your organization s policies, procedures and guidelines which relate to rulebased statistical analysis KA3. different data sources and how to access documents and information from data sources KA4. your organization s policies and procedures for sharing data KA5. who to involve when undertaking statistical data analysis 13
4 B. Technical Knowledge Skills (S) A. Core Skills/ Generic Skills KA6. the range of standard templates and tools available and how to use them You need to know and understand: KB1. different methodological approaches to statistical analysis KB2. how to structure and classify statistical data KB3. the range of anomalies that may be present in statistical analysis and how to identify and correct these KB4. techniques for interrogating and validating statistical data KB5. different statistical analysis databases, software and tools and how to use these, including SQL and scripting tools KB6. how to apply rule-based statistical analysis approaches KB7. how to create documents for gathering feedback and reviewing data KB8. how to obtain, analyze and use feedback to improve the data KB9. how to make inferences from statistical analysis KB10. types of predictions/conclusions that can be made based on statistical data KB11. different graphical formats for presenting data and how to create these KB12. different ways of presenting information KB13. the importance of providing rationale for inferences Writing Skills SA1. complete accurate well written work with attention to detail Reading Skills SA2. follow instructions, guidelines, procedures, rules and service level agreements Oral Communication (Listening and Speaking skills) SA3. ask for clarification and advice from appropriate people SA4. listen effectively and orally communicate information accurately B. Professional Skills Decision Making SB1. follow rule-based decision-making processes SB2. make decisions on suitable courses of action SB3. check if decisions need to be referred to, or ratified by, line managers Plan and Organize SB4. plan and organize your own work to achieve targets and deadlines SB5. provide accurate reports to line managers in a timely manner as required Customer Centricity 14
5 SB6. check your own work meets customer requirements SB7. deliver consistent and reliable service to customers SB8. work effectively in a customer facing environment SB9. build and maintain positive and effective relationships with customers Problem Solving SB10. refer anomalies to the supervisor SB11. apply problem-solving approaches in different situations Analytical Thinking SB12. analyze data and activities SB13. configure data and disseminate relevant information to others Critical Thinking SB14. provide opinions on work in a detailed and constructive way SB15. apply balanced judgments to different situations Attention to Detail SB16. check your work is complete and free from errors SB17. follow quality assurance standards Team Working SB18. work independently and collaboratively SB19. work effectively in a team environment SB20. contribute to team building activities C. Technical Skills SC1. store and retrieve information SC2. identify and refer anomalies in data SC3. agree objectives and work requirements SC4. use information technology effectively to input and/or extract data accurately SC5. use the following Microsoft packages: Word, Excel and PowerPoint SC6. use tools and software packages specific to your role SC7. use information technology to browse the internet SC8. keep up to date with changes, procedures and practices in your field of expertise 15
6 NOS Version Control NOS Code SSC/ N 2101 Credits(NVEQF/NVQF/NSQF) [OPTIONAL] Version number 0.1 Industry IT-ITeS Drafted on 30/04/2013 Industry Sub-sector Business Process 30/04/2013 Last reviewed on Management Next review date 30/06/
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