Workday See through the cloud. Let Deloitte guide the way
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1 Workday See through the cloud Let Deloitte guide the way
2 Contents HR Leading Trends Technology Trends Leading HR Technology - Workday 5 Deloitte s Accelerators and Tools 6 Deloitte s Workday Offering 7 Why Deloitte? 8 Global Leader in Workday 9 Our Workday Experience 10 Key Contacts 11 2
3 HR Leading Trends 2016 Bersin by Deloitte Everything in the world of HR is changing from the way we recruit and attract people, as well as how we manage and engage them, to the way we learn, and how we curate and manage our entire work-life experience. Digital HR Arrives Changing the Way HR Organisations Design and Deliver Employee Solutions. The HR Profession Leaps Forward as a New Breed of HR Leaders Enter the Stage. The Need to Improve the Employee Experience and Harness People Data Drives the Stampede to Replace Dated HR Systems. People Analytics Accelerates Its Growth Evolving to a Mainstream Program in the HR Function. The Rush to Replace and Reengineer Performance Management Accelerates around the World. The Revolution in Corporate Learning Continues as a New Model Evolves. New Models of Talent Management Emerge - Creating a New Generation of Talent Management Platforms. Global Leadership Development, Coupled with Career and Talent Mobility, Takes on a Fresh New Focus. Mentoring and Coaching Grow Rapidly. Diversity and Inclusion Merge with Key HR and Business Strategies To Move Well Beyond Compliance and Become a Strategic Part of Business. Engagement, Retention, and Culture Persist as Top Priorities - With New Feedback and Analytics Systems Coming to Market. 3 Will strategic thinking become inhouse HR s new core competence?
4 Technology Trends 2016 Every Employee is a Digital Employee Over the next 12 to 18 months, technologies trends are disrupting the workplace, how work gets done, the way we interact with internal and external customers and how markets and businesses evolve. Robotics Social and Collaboration Analytics Wearables 3D Printing Artificial Intelligence Mobile Cloud Connected Home Genomics Exponential Technologies Sensing Internet of Things Oculus Rift Digital The accelerating integration of digital elements into most work processes is leading to a world where every employee is a digital employee Gartner. 4 Will the pendulum swing back to the specialist?
5 Leading HR Technology Digital, Social, Mobile, & Analytics Workday HCM is built from the ground up and delivered in the cloud. It is the only global enterprise application that unifies human resources, benefits, talent management, payroll, time and attendance, and recruiting. Human Ressource Management Compensation Benefits Talent Management Learning Workforce Planning and Analytics Project and Work Management Recruiting & Onboarding Payroll Solutions and Integrations 5 Time and Absence Big Data Analytics for HCM Workday HCM offers intuitive, self-service capabilities that help you organize, staff, and pay your global workforce. It lets you establish global consistency but allows for local variation. Workday helps you manage employee compensation by consolidating information across multiple plans, teams, and geographies. Your organization can manage health, insurance, spending accounts, health savings accounts, retirement savings plans, flex plans, and additional benefits from a single, unified system integrating to benefit providers throiugh CloudConnect. Achieving your goals and objectives depends on the quality of people in your organization. Workday Talent Management gives you the tools to improve how you manage, develop, align, and reward your employees. Today s employees expect learning to be social, collaborative, and on demand. Workday Learning will combine the capabilities of an enterprise-grade learning system with the ability to create and share content in an application. By providing a complete, actionable, and dynamic picture of your talent supply and demand, Workday Workforce Planning and Analytics empowers business leaders to make better, more informed decisions on critical business issues. By combining people, business ressources, and work, management can see what makes a team or a project successful and the areas of the company that are weak or struggling. Workday Recruiting provides the hiring team greater visibility, configurable workflows, and a positive candidate experience. Onboarding reduces administration and cuts cost by helping new workers quickly assimilate into the organization Workday offers unified Payrolls for US, UK, Canada and France. With Cloud Connect for Third Party customers can use pre-built integrations from Workday partners who build, maintain, and update them. Workday Absence and Time Tracking works seamlessly with Workday Human Capital Management (HCM), Payroll, and Project and Work Management to provide a simple user experience accessible via the Internet and mobile devices. Organizations can use Workday Big Data Analytics to combine Workday data with multiple non-workday data sources. These include unstructured data and large volumes of data, which provide comprehensive insight to help improve decision-making. 5 Will Talent Acquisition become more like Marketing?
6 Deloitte Operations Map Sub Process Deloitte Role Activity HR a Administer Employee HR a (In)Voluntary Separation Manager Notify Manager of decision to separate W orkday OBP SubProcess W orkday Step Role Type IF Action / To Do / (Condition Checklist Rule) / Integration / Service / Batch Voluntary? Inform HR Business Partner of employee's intent HR Deliver Orientation HR Monitor and Resolve Grievances HR Monitor and Resolve Dicipliaries HR Monitor and Resolve ADA, EEO, and Discrimination Voluntary? Complaints Manager Decide to separate Employee Business Partner Perform Legal and regulatory review Business Partner Determine if employee should receive severance and how much Manager Determine last date of employement and payment terms Aug-10 Go-Live Preparation Sep-10 Go-live/Cutover Final Deliverables Go-Live Checklist Contingency Plans Cutover Plan Planning Meetings Oct-10 Cutover Dry-Runs Full Run Nov-10 Only if needed 2 nd run Dec-10 Production Readiness Review Jan-11 This chart reflects the major cutover activities leading up to go-live. Go/No Go Decision Cutover execution Go-Live Date Jan Accelerators and Tools User-centric, Innovative and Experiential Approach Deloitte s powerful tools coupled with our Enterprise Value Delivery (EVD) for Workday implementation method accelerate design, configuration, test and deployment/support activities, enabling us to establish a foundation and common understanding early, and together, focus on building a solution aligned with the strategic objectives of your organisation. Deployment/Support Accelerate timeline hit the ground running Cost Reduction by 25% or more Early Return on Investment Production Readiness Reviews Leading processes and configuration built from experience Improved HR Service Delivery Focus on High Value Processes HR Deployment Cutover Checklist Design Test Industry Print Process Maps & Pre-Configured Workday tenant Workday Country Configuration Matrix and legal requirements repositories Repository of End-to-End Test Scenarios Comprehensive Defect Management Process End-to End process maps Technology Accelerators Proprietary conversion toolkit Hoover Global business process design workbooks and outputs Proprietary Integration Design Toolkit 6 Will managing a remote workforce be the new norm?
7 Deloitte s Workday Offering Start with the end in mind Deloitte is a market leader in HR Technology advisory and implementation, and tailors its approach to clients needs from roadmap to adoption, covering all aspects of technology enabled transformations. Workday Roadmap and supporting Business Case Cloud Readiness Assessment HR Service Delivery Strategy Future State Visioning Bersin Roadmap Delivery EVD Workday Implementation & Integration Testing and Data Migration Hoover Vendor Management Project & Solution Quality Assurance AMS & Release Management Benefits Management Benchmarking and Analytics Adoption Transform HR Operating Model IndustryPrint Process Streamlining Change Management Knowledge and Learning Phased rollout and Optimization 7 Will HR increasingly utilise analytics and big data to augment its value to the organisation?
8 What Do We Offer? Depth and breadth of capabilities you need to be successful We support vendor requests to assess the localisation requirements for several countries and we have broad experience with local HR processes and policies We are recognised as the #1 Global HR Technology and Transformation practice and a market leader in Talent Management and Strategic Change Consulting (Kennedy) Market Recognition We have extensive experience in implementing HR SaaS (Workday, SuccessFactors, Oracle Fusion and multiple point solutions) and have strong knowledge of SAP, Oracle and PeopleSoft Solution Experience We have an unrivalled relationship with Workday with direct access to their development team, including influence on product roadmap and evolution Local Regulatory & Legislative HR Knowledge Vendor Relationship Why Deloitte is the provider of choice Understanding of Your organization Own Workday methodology We can bring a deep understanding of your industry, HR processes, structure and technology Global Reach Nearshore & Offshore Capability Our implementation methodology for Workday (EVD) is based on several years of experience and more than 180 projects across the globe We have a truly global reach, with presence and live clients in every country and region. We can tap in to their knowledge and capabilities We have the largest proven nearshore / offshore capability for Workday and all common HR solutions, with full time certified integration and solution consultants Will in-house HR downsize and outsourcing increase? 8
9 Global Leader in Workday Your Success is Our Success 1 Global Talent with Local Reach 850+ Workday certified practitioners globally US EMEA 68 - APAC Global Coverage: Established 4 hubs across, North America, EMEA, Japan and Australia We are part of our market leading global Human Capital practice, which can draw upon the skills and experience of more than 10,300 practitioners in over 140 countries 2 Partnership 15+ year relationship with Workday leadership, CEO-to-CEO level Partnered with Workday for 8 years, being a Global Alliance Partner Multi-year Platinum Sponsor at Workday Rising Kennedy has named Deloitte a global leader in HR Transformation Consulting in Market Success The largest, longest-serving global Workday consulting practice Deloitte was the first partner implementing Workday, and has assisted more than 150 clients including some of the world s leading companies in their Workday transformations Leading the most of the largest, most complex Workday engagements to date Will global organisations place employees in more or less locations? 9
10 Our Workday Experience Success Stories - Inspiring the Future of HR Tech Global Financial and Insurance Company Value/Benefits: Deloitte implemented an HR Portal and Workday utilizing Employee Self Service and Manager Self Service for 63,000 users in 130 countries. Apart from the endto-end implementation, Deloitte designed end-state HR processes and documented considerations for HR Shared Services, HR infrastructure and technologies, HR programmes and policies, change management, and required local process variations. Deloitte also build a scalable and tiered HR Shared Services Centre with enhanced outsourced Payroll capabilities. This was a crucial building block for deployments of the HR Target Operating Model to additional countries globally. Technology and Electronics Company Value/Benefits: Deloitte did the Global Workday implementation for all employees in 71 countries resulting in the realization of a business case to reduce total cost of ownership of the HR system landscape through decommissioning of legacy systems and headcount reduction. Deloitte designed effective, modern talent management processes to drive business performance, improved the talent decision making capabilities and lowered HR IT costs. Large Pharmaceutical Company Value/Benefits: Deloitte implemented Workday while also redesigning the global HR service delivery model and increased the visibility of global workforce and talent data for informed and timely decisions, decreased infrastructure, application and support costs with consolidated technology platform and increased the organisational efficiency by establishing consistent and standard operating procedures. Will in-house HR downsize and outsourcing increase? 10
11 Key Contacts Gerhard Bader Director HR Transformation Phone: Mob: Gerhard Bader is the Director leading the Workday practice at Deloitte in Germany. He has over 18 years of relevant consulting experience in all aspects of HR Transformation and HR-IT strategy definition and execution. He did deliver successfully numerous national and international projects for international clients in all industries. Ingo Höschele Senior Manager HR Transformation Phone: Mob: Ingo Höschele is a Senior Manager in the German Deloitte Workday practice, with over 18 years experience in managing large-scale implementations. Ingo has a background in leading complex global HR IT implementations for multiple cloud and on premise HR IT products. Apart from Consulting, Ingo also worked as an internal HR IT Manager for a global bank. 11
12 This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication. In this document references to Deloitte are references to Deloitte Consulting GmbH, a subsidiary of Deloitte LLP. Deloitte LLP is the United Kingdom member firm of Deloitte Touche Tohmatsu Limited ( DTTL ), a UK private company limited by guarantee, whose member firms are legally separate and independent entities. Please see for a detailed description of the legal structure of DTTL and its member firms. Registered office: Schwannstraße 6, Düsseldorf, Germany. Registered in Germany: Umsatzsteueridentifikationsnummer DE
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