ASEAN SECRETARIAT. Request for Proposal. English Speaking Skills (TOEIC ) For Staff of the ASEAN Secretariat

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1 ASEAN SECRETARIAT Request for Proposal English Speaking Skills (TOEIC ) For Staff of the ASEAN Secretariat PROPOSAL MUST BE RECEIVED BY 18 April 2018 DELIVER/ PROPOSAL TO: ASEAN Secretariat Jl. Sisingamangaraja 70A Jakarta Indonesia Prepared by : Human Resources Division Date : 4 April hrd/rar/22mar2018

2 A. EXECUTIVE SUMMARY The ASEAN Secretariat (ASEC) is a Regional Intergovernmental Organization established in Located in Jakarta, Indonesia, ASEC is supported by two categories of Staff, Openly Recruited Staff (ORS) from ten (10) ASEAN Member States (AMS); i.e. Brunei Darussalam, Cambodia, Indonesia, Lao PDR, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam; and Locally Recruited Staff (LRS) made up of Indonesian Nationals. The establishment of ASEAN Community 2015 and the commitment of ASEAN Forging Ahead Together have charted out the future directions for ASEAN and provide fresh impetus to consolidate ASEAN Community. In aligning its staff capability to support achievement of strategic priorities of ASEAN, ASEC provides relevant training on annual basis, as part of its capacity development initiatives to enhance the competency of its new and existing staff, facilitating them to excel in their work. This Request for Proposal (RFP) is made to prospective Training Provider in the provision of training on English Speaking Skills (TOEIC ), and testing facilities for the acquisition of the TOEIC Certification to the staff of ASEC, as detailed in the Terms of Reference (TOR); appendix 1. B. TRAINING PROVIDER ACCOUNTABILITY 1. Training Provider must have a proven record of experience in conducting training and testing for TOEIC Certification 2. To submit a proposal based on the requirements stipulated in the TOR; (Appendix I) 3. To demonstrate ability in meeting the following ASEC requirements: 3.1. Prior to the training implementation: Provision of learning materials (Handouts, Book, CD, etc.) that will be used for the training, for review by ASEC to ensure the provider s accurate understanding of ASEC s requirements of the training to be conducted To conduct a one (1) day face-to-face introductory session for all participants, ensuring they are briefed and guided on the learning method and achievement expectation Throughout the training duration: To monitor participants progress and set up periodic reminder for those who are seen as lagging in their learning activity, so as to ensure their eligibility to undertake the TOEIC Certification Assessment, upon completion of the training; To provide overall Learning Progress Report of all participants to ASEC and, Individual Progress Report to each participant on a monthly basis; To provide an online access for ASEC HRD to facilitate the monitoring of staff s learning To assign one (1) officer as the contact person from the provider that will liaise with ASEC HRD officer(s), should any inquiries/clarifications are required At the end of the Training: To conduct and administer TOEIC Certification Assessment for all participants; To provide TOEIC certificates for each participant; To provide an overall report to ASEC HRD on; detail TOEIC Score of each participant effectiveness of the training for each participant, using relevant, internationally accepted and proven Training Effectiveness Measurement tool(s) To provide one (1) set in hard copy, all documents/materials used during the training. 4. To submit to ASEC HRD, all reports and documents/material, not later than one month upon receipt of TOEIC test result. 2 hrd/rar/22mar2018

3 Appendix I Terms of Reference English Speaking Skills (TOEIC ) ASEAN Secretariat, Jakarta 1. Background The establishment of ASEAN Community 2015 and the commitment of ASEAN Forging Ahead Together have charted out the future directions for ASEAN and provide fresh impetus to consolidate ASEAN Community. These new goals and aspirations have a corresponding effect on the expectations placed upon the ASEAN Secretariat (ASEC) in fulfilling its role in providing coordination of ASEAN organs and in the implementation of ASEAN projects and activities. The ASEAN Secretariat shall ensure that all projects and programs are aligned to the achievement of strategic priorities of ASEAN and follow the established criteria of addressing regional issues and benefiting ASEAN. In aligning the organizational capability to support the achievement of strategic priorities of ASEAN, ASEC undertake relevant capacity development initiatives on an annual basis, to enhance the competency of its new and existing staff so as to facilitate them to excel in their work areas. Among the critical competencies required in the Work Value Standards for Technical Officer (TO) and Technical Assistant (TA) level at ASEC is; Good communication and sound command of English (written and spoken), as their primary work function requires them to communicate in the English Language at all times. It is without doubt that they have already been acknowledged with having these skills by ASEC relevant to the expectation of their job level. However, having a Certification to prove their proficiency on English Communication in International work environment would be much needed to add further value to their existing competencies. Most times the staff at the level of TO and TA are required to travel as supporting personnel in meeting abroad, hence, to have them all at a training session in a classroom setting throughout would be much a challenge. The most practical way to consider administering the preparation towards the above certification is through blended learning, i.e., face-to-face and e-learning/mobile learning. It is expected that using this method of training delivery would be able to address the concern of time and venue constraints, as well as to mitigate a situation of staff missing classes. 3 hrd/rar/22mar2018

4 2. Training Objectives To provide the Locally Recruited Staff (LRS); Technical Officer and Technical Assistant Level, a comprehensive training program towards the acquisition of TOEIC Certification on proficiency in English Communication in International Setting; covering high level speaking skills. 3. Deliverables/Outcome of Training By the end of the training, participants are expected to be ready for the TOEIC Certification Assessment with enhanced capability to: Communicate in English with confidence in an international setting; Present ideas either through speaking or AUDIO Visual Media using the right intonation, pace and relevant vocabulary. 4. Training Topics The provider shall propose topics that are relevant to the requirements of the TOEIC Certification Assessment, which will help guide the training participants towards the acquisition of their certificate of proficiency. 5. Training Duration and Venue The provider shall propose the most practical and appropriate number of lessons and training duration (not less than 4 months but not exceeding 6 months), that would be sufficient to equip the participants in the preparation towards TOEIC Certification Assessment. 6. Total Number of Participants and Level Number: 15 Level: Technical Officer and Technical Assistant Level. 7. Proposed Dates: Between 2 May to 31 October Term of Payment: 30% after PO received 70% upon submission of all reports and documents/material. Proposals must be submitted in a sealed envelope clearly indicates the Title of the Proposal and the Name and address of the Company in each envelope. The ASEAN Secretariat may, after the closing date, request additional information or clarification in writing. 4 hrd/rar/22mar2018

5 All questions related to this RFP should be directed to: Procurement Unit Administration and General Affairs Division ASEAN Secretariat Contact Person: Mr. Christian Anton Wibowo: Ms. Nella Susilani: Ms. Zumy Rachma Kusumasari: ***** 5 hrd/rar/22mar2018

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