Community Planning and Development Representative GS-301. Career Path Guide

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1 Community Planning and Development Representative GS-301 Career Path Guide Updated March 2017

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3 TABLE OF CONTENTS CPD REPRESENTATIVE GS Career Path Guide... 1 Your Career as CPD Representative SNAP SHOT... 1 Your Expertise... 1 Previous Experience... 1 Key Duties and Responsibilities GENERAL ALL GS LEVELS... 2 Competencies ALL GS LEVELS... 2 Career Development - ALL GS LEVELS... 3 The Importance of Mentoring... 4 Advancement... 4 CPD Representative (Trainee) GS 7/ CPD Representative GS CPD Representative GS-11/ Senior CPD Representative GS CPD Program Manager GS 13/ CPD Field Director GS CPD Specialist GS-7 to GS CPD Representative Career Path Guide

4 CPD Representative GS-301 Career Path Guide The CPD Representative is a HUD Mission Critical Occupation meaning that it is core to carrying out the primary mission of the Department. Whether you aspire to be a senior leader or choose to deliver steady technical expertise as a HUD Community Planning & Development professional, your contributions to the mission are valued and essential. The purpose of this career path guide is to provide you with a realistic preview of typical experiences, responsibilities, and duties associated with this occupation as well as strategies for developing and advancing your professional development as you grow your career at HUD. Your Career as CPD Representative SNAP SHOT The Office of Community Planning and Development (CPD) is responsible for the administration and management of community development grant programs that ensure HUD grantees develop viable communities by promoting integrated approaches that provide decent housing, a suitable living environment, and expanded economic opportunities for low and moderate income persons. As a CPD Representative, you are responsible for managing a grant portfolio comprised of CPD formula and competitive grants, providing consultative technical assistance, as well as meeting community development needs and supporting CPD programs and initiatives. Specifically, you provide technical advice and assistance within the field office jurisdiction to carry out CPD programs. You provide consultative assistance in support of CPD programs and may manage a grant portfolio of CPD competitive and formula grants. As part of your grant management responsibilities, you review and conduct analyses of grant applications or performance reports for assigned CPD grantees, provide written recommendations to your supervisor for approval or disapproval, and conduct assessments that assist in the identification of grantees that pose the greatest risk to the Department. You are also called upon to collaborate with grantees, local communities, other agencies, and HUD staff as part of on-site meetings, workshops, or collaborative projects. Your Expertise Your role requires knowledge of the Department s legislation, regulations, and policy directives to provide general information, advice, guidance, and technical support to other staff members in the development of policy and procedures, as well as in monitoring, evaluating, and analyzing program performances data and requirements in assigned areas. You should also possess a basic knowledge of principles, concepts, methods, and standards of CPD programs, other related programs within HUD, and how they work to effectively move grantees from policy to program implementation. Previous Experience It is advantageous for the CPD Representative to have experience in the following areas: analyzing and evaluating program processes, procedures, and grantees performance; dealing with problems and relationships of procedural or factual nature; researching, reviewing, monitoring, and evaluating documents and reports for factual accuracy and adherence to clearly delineated requirements; and identifying methods for improving the effectiveness of CPD programs. 1 CPD Representative Career Path Guide

5 Key Duties and Responsibilities GENERAL ALL GS LEVELS The CPD Representative role is divided into three major responsibilities: consultative assistance, grant portfolio management, and collaboration and coordination. As described later in this document, the level of sophistication for each of these responsibilities depends on your particular grade. Below is a brief description of each major responsibility: Consultative assistance provide technical advice and guidance for the full range of CPD programs and new initiatives to applicants, grantees, community organizations, elected officials, citizens and others in the planning, execution, and implementation of program and community development needs and initiatives. Grant management, review, assessment, and monitoring manage or support a portfolio of CPD competitive and formula grants, to include: review and analysis of applications or performance reports for assigned CPD grantees and making recommendations for approval or disapproval; review and assessment of grantee performance through the analysis of grantee submissions, performance reports and other methods such as management and financial systems; conducting assessments that assist in the identification of grantees that pose the greatest risk to the Department and how to address their issues; and providing written assessment and evaluation results and recommendations. Collaboration and coordination collaborate with local communities by proactively participating in on-site meetings with grantees; participate in interagency workshops, working groups, or tasks forces; collaborate on projects with other HUD Staff or participate in ad hoc groups; and participate with team members to recommend initiatives or actions to management that support the development and implementation of program goals and objectives. Competencies ALL GS LEVELS The competencies below are relevant to all CPD Representatives across all GS Levels. Knowledge, skills and abilities are also presented by specific GS Level. Competency Analytical Ability Customer Focus Flexibility Influencing/Negotiating Information Management Initiative Description Obtaining and objectively evaluating qualitative and quantitative information related to the grants management process. Providing help to various grantees and stakeholders in a timely, professional, and friendly manner. Adapting behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively dealing with ambiguity. Understanding the interests and needs of multiple parties, resolving problems, and finding mutually acceptable solutions. Identifying a need for and knowing where or how to gather information; organizing and maintaining information management systems. Taking a proactive and confident approach to increase effectiveness and resourcefulness when accomplishing tasks. CPD Representative Career Path Guide 2

6 Interpersonal Sensitivity Knowledge of Community Knowledge of CPD Programs Knowledge of Grants Management Knowledge of HUD Programs, Federal Laws, and Regulations Knowledge of Program Evaluation Networking Skills Oral Communication Self-Management Teaching Others Technology Application Written Communication Interacting with others in positive ways to develop and maintain relationships; establishing trust and dealing with others equitably. Staying up-to-date on the unique issues and concerns relevant to sustainable revitalization. Demonstrating working knowledge of CPD s mission, functions, and breadth of available programs. Keeping abreast of the procedures and standards associated with the administration of grants for CPD programs. Keeping up-to-date on program requirements and applying policies, laws, and regulations related to CPD s work and mission. Using investigative and auditing techniques to monitor compliance and identify important problems. Working cooperatively within and across organizational boundaries to promote and reinforce program goals. Expressing information to individuals or groups effectively, taking into account the audience and nature of the information; listening to others, attending to nonverbal cues, and responding appropriately. Displaying a high level of initiative and commitment towards completing assignments in a timely manner while considering priorities and available resources; working with minimal supervision. Helping others learn through formal or informal methods, and making clear, convincing, and instructive oral presentations (e.g., training, coaching, and feedback). Using computers and computer applications to gather, analyze, organize, and communicate information in the appropriate format. Recognizing and using correct English grammar, punctuation, and spelling; communicating information in a succinct, organized manner; producing written information (e.g., technical materials) that is appropriate for the intended audience. Career Development - ALL GS LEVELS You are encouraged to take control of your career by participating in targeted developmental activities, taking relevant training, and seeking diverse and demanding assignments that will allow you to develop your skills. Continually learning and investing in your education and training will help you better tackle obstacles on your job as well as increase the likelihood of your career advancement as a CPD Representative. 3 CPD Representative Career Path Guide

7 Participate in training and development areas that strengthen your skills in the following areas: Program training (e.g., CDBG, HOME, HOPWA, and ESG) IDIS and PERMS (e.g., what is required for recipient data entry, how to strengthen recipient requests, and how to work within the system) Research and analysis techniques Real-estate planning and development (e.g., underwriting, bidding, and construction management) Persuasive writing Negotiation and influencing skills Financial analysis Statistical analysis Organizational dynamics Team building Time management Ongoing computer training to improve use of updated software applications (e.g., Microsoft Office suite and Lotus Notes) Keyboarding skills The Importance of Mentoring CPD Representatives gain a significant amount of valuable learning on the job. They learn by experience working with client groups and they learn from peers in both formal and informal mentoring relationships. Mentoring is an effective way to gain skills and develop competencies outside of a formal training setting. Mentors provide mentees with developmental feedback, challenging assignments, as well as technical coaching. Mentees have an opportunity to test out new behaviors and tasks and practice skills such as oral communication and negotiation with high-level officials tasks that are often challenging and critical to performance in this field. Mentors also benefit from the mentoring relationship. Serving as a mentor strengthens work-related skills, increases confidence, improves communication skills, and improves leadership skills. In addition, mentors benefit from the satisfaction of knowing they are helping someone else achieve their career goals. Entry-Level CPD Representatives should continually seek mentoring from Senior CPD Representatives and CPD Program Managers, who should themselves look for opportunities to mentor the next generation of talent in this area. Advancement As a CPD Representative, you have the opportunity to advance within your current role and to take on higher level roles at HUD Field Offices or at Headquarters. However, being eligible for promotion does not guarantee you will be promoted. Typically, you must compete and be selected for a vacancy at a higher grade level unless the promotion is within a "career ladder". Career ladder is the term used to describe a position that is filled at an entry level to allow an employee to develop, through training, to the full performance level. The promotion of an CPD Representative Career Path Guide 4

8 employee within a career ladder is made without competition. When a position has a range of grade levels, for example 5,7,9,11, with a maximum grade of 12, and the vacancy announcement stated that there was promotion potential to the 12, it is a career ladder position. Normally, after completing one year you are eligible for promotion to the next grade. Presidential Management Fellows (PMF) also have specific rules that govern their opportunities for advancement during and after completing their fellowship. The PMF Program is administered by the U.S. Office of Personnel Management (OPM). Fellows are hired at the civil service ranks of GS-09, GS-11, or GS-12 with Excepted Service appointment status at the beginning of their two-year fellowship. Following satisfactory completion of each year of the fellowship, Fellows are eligible for promotion to the next GS level (or equivalent pay band, depending on agency) but cannot be promoted higher than GS-13 during the fellowship. After successful completion of the two-year fellowship, the agency may non-competitively appoint the Fellow to a full-time, permanent position, granting the Fellow career or career-conditional status. 5 CPD Representative Career Path Guide

9 CPD Representative (Trainee) GS-7/9 CPD Representative Grade Levels As a GS-7 or GS-9 CPD Representative, you are in an entry level position that introduces you to the basic responsibilities of a CPD Representative and helps to build your familiarity with community development programs, policies, and procedures. This role is advertised less often than other CPD Representative roles, as employees will enter with background knowledge and experience that qualifies for the standard CPD Representative position. In this role, you receive classroom and on-the-job training in the following areas: Performing basic research and analysis of responses to program and or project specific requests for information, policy determinations, program waivers, contract conditions, and sanctions. Preparing proposed material for incorporation in policy guidance related to HUD funded programs carried out by State and local government and non-profit grantees. Establishing effective communications and working relationships with CPD Field and Headquarters staff. Reviewing and analyzing a wide variety of materials and report data. Assisting in preparation of briefing papers for various meetings, conferences or training. Assisting in the development of program and technical policies, procedures, and standards relating to CPD programs. Education & Qualifications At the GS-7 level, you should have at least one year of experience analyzing and evaluating program progress and procedures and grantee performance, interpreting the intent of guides that exist, and in the development of performance measures. You should be able to perform basic research and analysis of responses to program and or project specific requests for information, policy determinations, program waivers, contract conditions, and sanctions. To reach the GS-9 level, you should also have experience dealing with problems and relationships of a procedural or factual nature; researching, reviewing, monitoring and evaluating documents and reports for factual accuracy and adherence to clearly delineated requirements; and identifying methods for improving the effectiveness of the CPD program. You can also qualify for these positions with a 4-year bachelor s degree, education beyond a bachelor s degree, at least 3 years of post-high school education and 3 months of relevant experience, as well as a combination of education and experience. Knowledge, Skills, and Abilities Knowledge of CPD programs. You are aware of community development programs, policies, and procedures. Skill in written communication. You communicate clearly, concisely and informatively in writing. Ability to interact with key stakeholders. You are able to deal effectively with local government officials, citizen groups, or the public at large on programmatic or technical issues. Ability to gather information. You are able to gather and analyze facts and identify issues to provide consultative advice. CPD Representative Career Path Guide 6

10 CPD REPRESENTATIVE (GS-7/9) CAREER MAP 7 CPD Representative Career Path Guide

11 CPD Representative GS-9 As a GS-9 CPD Representative, you work under the direction of a Program Manager or Director and are responsible for managing a grant portfolio comprised of both CPD formula and competitive grants, providing consultative technical assistance, as well as meeting community development needs and supporting new initiatives. You are responsible for providing technical advice and programmatic assistance to applicants, grantees and community organizations in the planning and implementation of program and community development needs and initiatives as well as grant application and submission processes. You review grantee performance, conduct assessments, monitor performance, and make recommendations based on your findings. You perform research, needs assessments, and analyses on programmatic techniques and policies in support of HUD programs. Your responsibilities also include assisting in the development of technical assistance delivery plans and analyzing community trends and strategies. You may also be involved in grantee training, technical assistance, on-site outreach, or community engagement. Education & Qualifications Relevant experience may include serving as a liaison to State and local governments in providing advice and guidance on grant applications and approaches; monitoring community development activities on-site for compliance with program requirements and ensuring that program activities achieve maximum utilization of funds; handling community development activities for a local agency including grants, loans and other projects and ensuring that applications funded are eligible and meet program requirements; independently conducting reviews and negotiating with local agency officials to correct aspects of the operation that are not consistent with Federal requirements. A Master s degree or equivalent graduate degree, or 2 full academic years of progressively high lever graduate education. Or, you may substitute these requirements with a combination of successfully completed graduate level education and experience. Knowledge, Skills, and Abilities Knowledge of CPD and related programs. You have basic knowledge of principles, concepts, methods, and standards of Community Planning and Development (CPD) programs, other related programs within HUD, and how they work to effectively move grantees from policy to program implementation. Knowledge of organization practices and procedures. You have basic, practical knowledge of administrative practices, technical methods and operating procedures common to the organization, such as channels of communication, delegation of authority, reporting requirements, etc. which pertain to the assigned CPD programs. Knowledge of Department legislation, regulations, and policy directives. You are aware of established Department legislation, regulations, and policy directives to provide general information, advice and guidance, and technical support to other staff members in the development of policy and procedures as well as monitoring. Knowledge of analytical and evaluative techniques. You are aware of analytical and evaluative techniques to the identification, consideration, and resolution of procedural or factual issues related to the assigned CPD programs. Knowledge of analytical principles and practices. You have basic knowledge of economic and accounting principles and practices and the analysis and reporting of financial data to provide an analytical review and assessment of grantee performance. Knowledge of computer software programs and information dissemination. You have basic knowledge of personal computer software operation and applicability in preparing and analyzing reports, CPD Representative Career Path Guide 8

12 data, charts, tracking information, performing monitoring functions, and disseminating information relative to program grants administration processes, and other CPD program functions. Skill in computer techniques and systems. You have skill in computer techniques and using automated systems such as Excel and other database management systems to retrieve, analyze, and manage program data. Skill in oral and written communication. You are able to communicate effectively both orally and in writing. Ability to work collaboratively. You have interpersonal skills and the ability to work closely with senior staff, grantees, and various community client partners to engage in different functions or mission. Ability to conduct and translate research. You are able to research and analyze basic techniques and methods, and write analytical and administrative documents. At GS-9, focus on the following Training Areas and Development Activities: Program training (e.g., CDBG, HOME, HOPWA, and ESG). IDIS and PERMS (e.g., what is required for recipient data entry, how to strengthen recipient requests, and how to work within the system). Research and analysis techniques. Real-estate planning and development (e.g., underwriting, bidding, and construction management). Persuasive writing. Negotiation and influencing skills. Financial analysis. Statistical analysis. Organizational dynamics. Team building. Time management. Ongoing computer training to improve use of updated software applications (e.g., Microsoft Office suite and Lotus Notes). Keyboarding skills. At GS-9, try to gain Work Experiences in these areas: Attending HOMES program training (e.g., Building HOME and HOME Works ). Attending Program training in general (e.g., ESG and HOPWA). Participating in Real Estate Development Program: Offered by National Development Council. Working with other CPD Representatives and with CPD Specialists at Headquarters (e.g., soliciting advice and developing mentoring relationships). Taking computer application training courses. Seek out a mentor for technical and/or career guidance. 9 CPD Representative Career Path Guide

13 CPD REPRESENTATIVE (GS-9) CAREER MAP CPD Representative Career Path Guide 10

14 CPD Representative GS-11/12 As a GS-11/12 CPD Representative, you work under the direction of a Program Manager or Director and are responsible for providing financial analysis and evaluation for the purpose of ensuring program compliance, as well as technical advice and assistance within the field office jurisdiction to carry out CPD programs. You are responsible for providing consultative assistance in support of CPD programs to applicants, grantees, community organizations, elected officials, and others. You provide instruction, regulatory guidance, recommendations, training workshops, and technical assistance to build capacity and increase program effectiveness. You are expected to manage a grant portfolio of CPD competitive and formula grants, which involves detailed application and document reviews; assessment and evaluation of grantee submissions, performance reports, and financial systems; and monitoring grantees for compliance with laws, rules, and regulations to identify those that pose the greatest risk. You also collaborate with a broad range of CPD stakeholders including grantees, local officials, the general public, other agencies, and other HUD staff. Your role requires a high degree of judgment in interpreting, adapting, and applying broadly defined legislative and policy guidelines to a wide variety of approaches and administrative problems affecting program operations. Education & Qualifications At the GS-11 level, you should possess at least one year of experience at the GS-09 level, which could include experience with community development programs; providing advice and guidance on grant applications and approaches; monitoring community development activities for compliance; ensuring program activities achieve maximum utilization of funds; handling grants, loans, and other projects for a local agency; and conducting reviews and working with a local agency to correct aspects of their operations. At the GS-11 level, you may substitute education for specialized experience by holding a Ph.D., equivalent doctoral degree, or 3 full academic years of progressively higher level graduate education leading to a Ph.D. or LL.M. Or, you may substitute a combination of successfully completed graduate level education and experience. At the GS-12 level, you should have at least one year of experience equivalent to the GS-11 level, which includes thorough and comprehensive experience with the community development programs and the activities described above. Knowledge, Skills, and Abilities Knowledge of CPD programs. You have comprehensive knowledge of all Community Planning and Development (CPD) programs, other related programs within HUD, and how they work to effectively move grantees from policy to program implementation. Knowledge of related programs. You have demonstrated knowledge of an awareness of other related programs, e.g. those in Public, Indian Housing, Fair Housing and Field Direction which may contribute to solving the community problem(s) under review. Knowledge of Department legislation, regulations, and policy directives. You have a thorough knowledge of the Department s legislation, regulations, and policy directives to provide general information, advice and guidance, and technical support to other staff members in the development of policy and procedures as well as monitoring. Knowledge of accounting and finance. You have knowledge of accounting and financial methods, processes, and procedures necessary to provide an analytical review and assessment of grantee performance. 11 CPD Representative Career Path Guide

15 Knowledge of analytical tools and methodology. You have thorough knowledge of analytical tools and methodology to provide knowledge of management issues and programs for the development and or implementation of laws, policies, and regulations; and resolving broad and or complex planning and evaluation of programs. Knowledge of computer software programs and information dissemination. You have knowledge and use of personal computer software operation and applicability in preparing and analyzing reports, data, charts, developing performance metrics, tracking information, performing monitoring functions, and disseminating information relative to program grants administration processes, and other CPD program functions. Skill in research and data analysis. You possess keen analytical skills and the ability to research local community trends, marketing strategies, approaches and best practices in improving CPD programs; and to analyze data, federal requirements, financial statements, proven approaches, policy analysis, and institute methods to solve problems, coordinate with Departmental and other groups to assure a coordinated approach to completing assigned task. Skill in oral and written communication. You communicate effectively, both orally and in writing, to effectively represent the Department and serve as a liaison with CPD grantees and client groups. Skill in computer techniques and systems. You have skill in computer techniques and using automated systems such as Excel and other database management systems to retrieve, analyze, and manage program data. Ability to work collaboratively. You possess demonstrated interpersonal skills and ability to work collaboratively with senior level staff, Department stakeholders, grantees, and various community client partners; and to facilitate or negotiate. Ability to monitor performance data and progress. You are able to monitor performance data and progress to ensure that realistic objectives and milestones are established, to clearly assign responsibilities, and to get mission requirements accomplished in a timely manner. Ability to take a multi-disciplinary approach. You possess a broad and deep understanding of the multi-disciplinary approach needed to effectively coordinate and implement CPD Programs at the local level. At GS-5, focus on the following Training Areas and Development Activities: Program training (e.g., CDBG, HOME, HOPWA, and ESG). IDIS and PERMS (e.g., what is required for recipient data entry, how to strengthen recipient requests, and how to work within the system). Research and analysis techniques. Real-estate planning and development (e.g., underwriting, bidding, and construction management). Persuasive writing. Negotiation and influencing skills. Financial analysis. Statistical analysis. Organizational dynamics. Team building. Time management. CPD Representative Career Path Guide 12

16 Ongoing computer training to improve use of updated software applications (e.g., Microsoft Office suite and Lotus Notes). Keyboarding skills. At GS-5, try to gain Work Experiences in these areas: Attending HOMES program training (e.g., Building HOME and HOME Works ). Attending Program training in general (e.g., ESG and HOPWA). Participating in Real Estate Development Program: Offered by National Development Council. Working with other CPD Representatives and with CPD Specialists at Headquarters (e.g., soliciting advice and developing mentoring relationships). Taking computer application training courses. Seek out a mentor for technical and/or career guidance. CPD REPRESENTATIVE (GS-11/12) CAREER MAP 13 CPD Representative Career Path Guide

17 Senior CPD Representative GS-13 As a Senior CPD Representative, you will continue to operate in a HUD Field Office, but will take on more advanced community engagement responsibilities and serve as one of the principal advisors to the CPD Field Director. You will act as a key point of contact between HUD and assigned local communities for a variety of CPD Programs that assist communities in managing the foreclosure issue, creating jobs and increasing public-private partnerships. You will also serves as team leader, working with other CPD Representatives and counterpart staff from other offices within HUD and other agencies to solve particularly complex problems and issues. In this role, you will utilize your extensive knowledge of the Department's legislation, regulations and policy directives in four or more of the agency s programs to assist in providing information, advice and technical assistance to grantees, elected officials, Chief Executive Officers, senior level staff, managers and other officials at the city, county or State government levels, as well as private-not-for profits and private businesses. This will involve organizing and conducting meetings with high level management officials, working to resolve unique, unusual and sometimes controversial issues. You will also monitor and evaluate recipients of CPD Programs and other grants. This process requires planning, scheduling, conducting on-site reviews, analyzing information, coordinating group activities and recommending subsequent actions. Your role requires considerable communication and negotiation skills, a thorough understanding of CPD programs and procedural aspects of grant management, ability to translate administration policy goals into effective implementation strategies, and judgment and initiative to overcome obstacles to program implementation. Education & Qualifications At the GS-13 level, you should possess at least one year of experience as a CPD Representative at the GS-12 level, which should involve comprehensive experience with community development programs; providing advice and guidance on grant applications and approaches; monitoring community development activities for compliance; ensuring program activities achieve maximum utilization of funds; handling grants, loans, and other projects for a local agency; and conducting reviews and working with a local agency to correct aspects of their operations. A Ph.D., equivalent doctoral degree, or other higher level graduate education leading to a Ph.D. or LL.M. are a plus, but cannot be substituted for the required experience. Knowledge, Skills, and Abilities Knowledge of CPD technical assistance. You have expert knowledge and mastery of the policies, procedures, requirements and objectives of CPD technical assistance and management of technical assistance cooperative agreements for the provision of technical assistance based upon the demandresponse model. Knowledge of grants and cooperative agreements. You have technical knowledge of Federal and HUD grants and cooperative agreement regulations, policies, and procedures, and grants management requirements relevant to the technical assistance awards Knowledge of CPD programs and operations. You have knowledge of the major issues, program goals and objectives, work processes and administrative operation of the office to support task and evaluation studies. Skill in information management systems. You have comprehensive knowledge and skill in the use of CPD information management systems to: oversee the technical assistance activities and provider conformance to policies; provide guidance and direction to ensure the appropriate and efficient utilization of TA resources; and identify opportunities to improve the office s procedures for TA administration. Skill in research methods and techniques. You possess expert knowledge and skill in applying analytical and evaluative methods and techniques to issues, performance data and studies concerning CPD Representative Career Path Guide 14

18 the efficiency and effectiveness of technical assistance programs in addressing technical assistance activities. Skill in oral and written communication. You possess advanced skill in oral and written communication in order to provide expert advice, guidance and consultation to organizations, to review and present complex and sensitive information, and to prepare proposals, recommendations, and various reports and written materials. Ability to lead or contribute to a team effort. You are able to lead, coordinate and or serve in a team effort by implementing or evaluating TA program operations. At GS-13, focus on the following Training Areas and Development Activities: Program training (e.g., CDBG, HOME, HOPWA, and ESG). IDIS and PERMS (e.g., what is required for recipient data entry, how to strengthen recipient requests, and how to work within the system). Research and analysis techniques. Real-estate planning and development (e.g., underwriting, bidding, and construction management). Persuasive writing. Negotiation and influencing skills. Financial analysis. Statistical analysis. Organizational dynamics. Team building. Time management. Ongoing computer training to improve use of updated software applications (e.g., Microsoft Office suite and Lotus Notes). Keyboarding skills. At GS-13, try to gain Work Experiences in these areas: Attending HOMES program training (e.g., Building HOME and HOME Works ). Attending Program training in general (e.g., ESG and HOPWA). Participating in Real Estate Development Program: Offered by National Development Council. Working with other CPD Representatives and with CPD Specialists at Headquarters (e.g., soliciting advice and developing mentoring relationships). Taking computer application training courses. 15 CPD Representative Career Path Guide

19 CPD REPRESENTATIVE (GS-13) CAREER MAP CPD Representative Career Path Guide 16

20 CPD Program Manager GS-13/14 As a CPD Program Manager, you operate out of a HUD Field Office and are responsible for the supervision of a Program Management Team that includes a wide variety of skills and disciplines. Staff positions you may oversee include CPD Representatives, Financial Analysts and other specialists, Program Assistants, CPD Representative Trainees and other generalists and professionals. You have responsibility for the administration and management of all CPD Programs within your assigned area. You and your team members are responsible for providing services to assigned grantees (State, local governments or non-profit agencies) and representatives of the private and public sectors including educational and financial institutions. Examples of your management duties include ensuring that subordinates are developing and adhering to schedules for program planning, development and execution; ensuring adherence to goals and objectives of the management plan; coordinating the work schedules and progress reports of subordinates; planning training programs to provide better service to communities and improve staff performance levels; and developing and implementing plans for the effective management and administration of program data and data processing functions. You also serve a coordination function and either directly or through assigned staff prepare and conduct informational and technical briefings on CPD programs for prospective grantees, and other client groups. You serve as a major point of contact with various representatives, including elected and appointed officials of Federal, State, and local governments, and other private and public sector organizations. You assist your team members in the development of short-range and long-range plans and goals related to assisting grantees in meeting the CPD Programs requirements, and coordinate proposals with other HUD program areas to assure compatibility and consistent and measurable goals. You also serve an important monitoring function and regularly schedule visits to review progress, program weaknesses and strengths, and technical assistance services, either through your staff or technical assistance providers. Education & Qualifications At the GS-13 level, you should possess at least one year of experience as a CPD Representative at the GS-12 level, which should involve comprehensive experience with community development programs; providing advice and guidance on grant applications and approaches; monitoring community development activities for compliance; ensuring program activities achieve maximum utilization of funds; handling grants, loans, and other projects for a local agency; and conducting reviews and working with a local agency to correct aspects of their operations. You should also have experience providing occasional support and guidance to more junior CPD Representatives in performance of their duties. At the GS-14 level, you should possess all of the experience described above, in addition to at least one year of experience administering and managing HUD programs, including supervising a team of CPD Representatives and/or other HUD specialists, generalists, and other professionals. Knowledge, Skills, and Abilities Knowledge of CPD programs and operations. You possess extensive and substantive knowledge of CPD policies, programs, regulations, and procedures and their interrelationships with other programs administered by HUD and where appropriate other Federal agencies. Ability to lead and direct programs. You are able to manage and direct programs through a subordinate staff, and to provide management guidance and oversight to counterpart managers in CPD Field Offices. Ability to think broadly. You are able to consider a broad spectrum of factors when making decisions or recommendations including public policy stances, economic impact, Congressional relations, effect on other organizational units and entities both within and outside the Department, national and regional program goals, and staff resources. 17 CPD Representative Career Path Guide

21 Skill in oral and written communication. You communicate effectively in writing and orally. Ability to engage and influence stakeholders. You are able to organize and conduct conferences and public meetings with officials, including the Chief Executive and Chief Elected Official of State and units of general local government and their sub-agencies, and with private sector organizations in order to promote an understanding of the Department's policies and procedures and to gain the cooperation of these officials without technically compromising such policies. Skill in decision making. You make independent judgments concerning the deployment of staff and resources consistent with the policies of the CPD Director. Skill in problem solving. You demonstrate sound judgment and initiative in overcoming obstacles to program implementation. At GS-13/14, focus on the following Training Areas and Development Activities: Program training (e.g., CDBG, HOME, HOPWA, and ESG). IDIS and PERMS (e.g., what is required for recipient data entry, how to strengthen recipient requests, and how to work within the system). Research and analysis techniques. Real-estate planning and development (e.g., underwriting, bidding, and construction management). Persuasive writing. Negotiation and influencing skills. Financial analysis. Statistical analysis. Organizational dynamics. Team building. Time management. Ongoing computer training to improve use of updated software applications (e.g., Microsoft Office suite and Lotus Notes). Keyboarding skills. At GS-13/14, try to gain Work Experiences in these areas: Attending HOMES program training (e.g., Building HOME and HOME Works ). Attending Program training in general (e.g., ESG and HOPWA). Participating in Real Estate Development Program: Offered by National Development Council. Working with other CPD Representatives and with CPD Specialists at Headquarters (e.g., soliciting advice and developing mentoring relationships). Taking computer application training courses. CPD Representative Career Path Guide 18

22 CPD REPRESENTATIVE (GS-13/14) CAREER MAP 19 CPD Representative Career Path Guide

23 CPD Field Director GS-15 As a CPD Field Director, you have broad responsibility to develop and execute annual and multiyear plans that are aligned with Departmental strategic goals and are responsive to specific needs of the community. In addition to providing strategic and technical guidance, the role involves management of a staff of CPD professionals within your Field Office, coordinating staff activities, developing employees, and managing employee performance. You are responsible for overseeing the effective management of a grant portfolio, CPD formula and competitive programs covering large metropolitan areas and significant financial investments, ensuring the timely processing of grant applications, contract execution, and compliance with statutory and regulatory requirements, as well as HUD guidelines. In collaboration with the CPD Directors within your regional jurisdiction, you may initiate and oversee research and data analysis of controversial issues and trends or the identification of a commonality of community needs to be addressed which may impact the entire regional jurisdiction or a local community. You also develop, coordinate, and formulate internal and external program policy issues that affect division operations, short- and long-term program missions, objectives, goals, schedules, and functional or operational initiatives. In this role, it is important to leverage opportunities to work on an interagency basis with federal, state, national, and local authorities to achieve community development goals and objectives. Education & Qualifications One year of specialized experience equivalent to at least the GS-14 level. Experience operating or managing HUD-funded community planning and development grant programs focusing on affordable housing, community development, disaster recovery, economic development, homeless or special needs housing, or environmental protection programs Direct oversight responsibility for community planning and development program delivery and implementation of consolidated/action plans/funding agreement projects/activities Administration of community planning and development grant programs and operations to ensure compliance with applicable Federal laws and regulations Demonstrated experience providing ongoing management of a grant program portfolio, including controlling Federal financial resources Education cannot be substituted for experience at this grade level. Knowledge, Skills, and Abilities Knowledge of organization practices and procedures. You have basic, practical knowledge of administrative practices, technical methods and operating procedures common to the organization, such as channels of communication, delegation of authority, reporting requirements, etc. which pertain to the assigned CPD programs. Skill in information management. You possess skill in the use of CPD information management systems, and provide guidance and direction to ensure the appropriate and efficient utilization of technical assistance resources. Skill in oral and written communication. You are able to communicate effectively both orally and in writing. Skill in team building. You lead and/or implement team building activities within your Department in order to improve team performance and dynamics. Ability to manage human resources. You are able to perform a variety of duties necessary to manage CPD employees, including planning and allocating resources, providing opportunities for formal and CPD Representative Career Path Guide 20

24 informal development, and identifying and removing obstacles that hinder employee or organization performance. Ability to influence and negotiate with others. You persuade internal and external stakeholders to accept and cooperate with recommendations and/or policies. You work with outside officials and organizations to reach mutually acceptable agreements and solutions. At GS-15, focus on the following Training Areas and Development Activities: Advanced leadership. Negotiation. Critical thinking. Decision-making. Problem-solving. Time management. Resource management. Effective communication. Grant management. Budget laws and requirements. At GS-15, try to gain Work Experiences in these areas: Take time to ask the Regional Director why he/she must do job tasks that you don t fully understand. Stay informed on news within and outside of the organization that could affect HUD s work. Find a professional mentor. Network within HUD; check-in with what is going on with organization as a whole. Be aware and cautious regarding political climates. Mentor others informally or formally, providing technical and career guidance. 21 CPD Representative Career Path Guide

25 CPD REPRESENTATIVE (GS-15) CAREER MAP CPD Representative Career Path Guide 22

26 CPD Specialist GS-7 to GS-13 As a CPD Specialist, you are part of the same series as the CPD Representative role, but perform a distinct yet no less critical function within HUD. Your career path spans multiple GS levels and enables opportunities for growth throughout your career. Although there is no expectation that CPD Representatives become CPD Specialists at some point in their career (or vice versa), we provide basic information about this career path here as it may be an option for some CPD Representatives. Unlike CPD Representatives who operate in HUD Field Office and frequently engage local HUD grantees and stakeholders regarding the full range of CPD programs, you typically operate out of HUD s headquarters in Washington, DC and specialize in a specific HUD grant program such as HOME, Community Development Block Grant (CDBG) programs, Housing Opportunities for Persons with AIDS (HOPWA), various Homeless Assistance Programs, disaster recovery programs, and several others. You act as a policy and program expert and provide technical advice and guidance for Field Office staff or other HUD Headquarters staff. Although you may have some engagement with the public, it is often at a higher level and related to developing and interpreting HUD program policy, planning and supporting committees and conferences, and acting as a liaison and subject matter expert regarding a specific HUD program. In addition, you also conduct research; prepare training materials, briefings, and other report materials; and make recommendations regarding policy, program goals and objectives, management resources, and procedural requirements. Education & Qualifications You must have one year of specialized experience equivalent to at least the previous grade level that includes administration of or concentrated focus on an individual grant program (e.g., CDBG, HOME). Knowledge, Skills, and Abilities Knowledge of qualitative and quantitate research methods. You have knowledge of a wide range of qualitative and or quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems. Knowledge of administrative laws and regulations. You have knowledge of the range of administrative laws, policies, regulations, and precedents applicable to the administration of one or more important HUD programs. Knowledge of agency programs. You have knowledge of agency program goals and objectives, the sequence and timing of key program events and milestones, and methods of evaluating the worth of program accomplishments. Knowledge of various program policies. You have knowledge and skill in researching various Federal, HUD and CPO program policies, in addition to, procedural requirements as they relate to CPD grant programs. Skill in analytical and evaluative techniques. You skillfully apply analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of CPD program operations carried out by administrative and professional personnel. Skill in influencing and working with others. You plan, organize, and direct team study work and negotiate effectively with management to accept and implement recommendations where the proposals involve substantial agency resources, require extensive changes in established procedures, or may be in conflict with the desires of the activity studied. Skill in written communication. You draft responses to complex written and oral inquiries concerning the status of applications, projects and reports and ensure that they are consistent with current policy. 23 CPD Representative Career Path Guide

27 Ability to apply theories and principles. You are able to apply theories, principles and guidelines to day-to-day program activities and issues. Ability to analyze and interpret data. You are able to analyze data and provide recommendations on findings-which are directly related to competition management and financial systems for CPD programs. As a CPD Specialist, focus on the following Training Areas and Development Activities: Extensive training in a particular HUD grant program. IDIS and PERMS (e.g., what is required for recipient data entry, how to strengthen recipient requests, and how to work within the system). Financial management. OMB Circulars A-87, A-122, and A-133. Risk assessment. Research and analysis techniques. Persuasive writing. Negotiation and influencing skills. Tax incentive training. Statistical analysis. Train-the-trainer: Developing training for HUD staff and grantees. Time management. Ongoing computer training to improve use of updated software applications (e.g., Microsoft Office Suite and Lotus Notes). As a CPD Specialist, try to gain Work Experiences in these areas: Working with other CPD Specialists (e.g., shadowing, asking questions, and cross-functional teams). Working with Senior CPD Specialists (e.g., mentoring relationships). Working with CPD Representatives and Field Offices. Working in a Field Office prior to Specialist assignment. Taking computer application training courses. Learning from experiences as you go along. Applying knowledge from personal background. Attending Negotiation program (1 day). Participating in Harvard course at the Kennedy School for Public Trust Officers (covers business finance, real estate finance, statistics, and leadership) (1 week). Mentoring and coaching junior staff in technical writing, advanced oral communications, and or disaster recovery and relief KSAs. CPD Representative Career Path Guide 24

28 CPD SPECIALIST CAREER MAP 25 CPD Representative Career Path Guide