Effective Leadership Skills for Managers

Transcription

1 Live Training Class 1: Developing the Leader Within You Today s leaders must be partners with their people. They cannot lead solely based on positional power. As a leader or leader in the making, we have the incredible opportunity to bring out the best in people. To do this we must draw out the best in ourselves. Leaders and managers are not the same. While leaders may be effective managers, not all managers can rightfully be called leaders. Individuals who are leaders inspire, motivate, and energize people with their clear visions and strategies towards a shared goal. As a leader, you discern the right course, set the pace, influence others to follow, and inspire them to excellence and success. This Leadership Program is designed to help you identify behaviors, assess your abilities, and develop a plan for improvement. This interactive program will assess your current leadership level, integrate the laws of leadership and create a Leadership Action Plan that you can take and apply to your daily practices. The program is designed to equip you with the simple yet powerful principles, values and laws of leadership that can bring about positive behavioral changes to enhance your leadership effectiveness. Module 1 Introduction (Behaviors) Effective Leadership Skills for Managers One-Year Program Overview Leadership Level Competencies o Lead My Self o Lead My Team o Lead My Organization Developing Leadership Effectiveness o The Law of the Lid o The Paradigm Concept o Accountability What is True Leadership o The Law of Influence o The Four Cores of Credibility o Integrity (people do what people see)

2 Personal Values o Values drive decisions, decisions drive behavior, behaviors drive results o Values Exercise Leadership Progression o Job Knowledge o Management Skills o Leadership Behavior Review of Predictive Index Behavioral Assessment How do we grow as a Leader o What got you here will not sustain you The 5 levels of Influence/ Leadership Who do you Influence/Lead o Circle of Influence Exercise Module 2 Permission (Relationships) Permission Level Leadership The Law of Connections o Connecting with people begins by caring for people o Develop and inner circle of accountability Listening Skill Development o Listening vs Hearing o Listening Model Development o Communication Realities o Three Major Listening Filters o 5 Listening Approaches o Individual Listening Skills Assessment o Tools for Effective Listening Case Study Connecting with People Relationship Assessment o How to Develop the Relationships with Critical People? Connection through Dialogue and Understanding o Art of Questioning Exercise Connecting Actions Attitude and Leadership o Attitude Assessment o How to get the Right Attitude o Attitude Reflects Leadership Trust o Leadership Functions on the Basis of Trust o Emotional Bank Account o 13 Behaviors of High Trust

3 Module 3 Production (Results) Achieve Results through the Effective Management of Relationships Emotional Intelligence and Social Awareness Achieving Optimal Results with the Right People What Motivates You o Personal Motivator Assessment o What Motivates Your Team o What prevents you from meeting you or your teams motivational needs The Law of Navigation o Leadership and the Role of Vision o The Law of Buy-In o What is your organizations Vision o What an Organization Looks Like with no Vision Module 4 People Development (Growing Others) What are you doing for the people in your Firm? People Do What People See The 5 Step Equipping Process o Step One: I Model o Step Two: I Coach or Mentor o Step Three: I Monitor o Step Four: You Move Forward o Step Five: We Multiply The Law of the Inner Circle Staff and People Development Identify Strengths and Weaknesses o Marcus Buckingham : Strength Finder Bringing it all Together o Reflection on what you have taken away from this program What will you Do Tomorrow? Webinar 1: Crucial Conversations Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:

4 Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. Webinar 2: Business Development Module 1 Topic 1: Understand basic marketing, sales and business development concepts and how these tools relate to your success Topic 2: Take charge of your personal brand Topic 3: Build knowledge of firm services and the difference between compliance and consultative services Topic 4: Grasp how the firm generates revenue and the common financial metrics within the accounting industry Topic 5: Grasp client-focused business development behaviors and how to contribute to growth Topic 6: Understand the concept of value propositions and create your own personal value proposition Webinar 3: Business Development Module 2 Topic 1: Growth through building remarkable relationships, defining and delivering client expectations and resolving problems quickly Topic 2: Actively build your network, define and value network types, best practices for face-to-face meetings Topic 3: Set goals for contributing to client expectations, learn to chart out meetings and execute Webinar 4: Business Development Module 3 Topic 1: Understanding and exercise on how to identify qualify and develop centers of Influence and prospects Topic 2: Understand how buyers buy, create a buying cycle; understand buyer personas and buyer types Topic 3: Participating in the Sales/Pursuit process, learn proposal worksheets, prequalification worksheet, lead identification process exercise, outline the sales process

5 Live Training Class 2: Extreme Effectiveness Day 1: Business Development Module 4 Topic 1: Preparing for the sales call/discovering meeting, preparation, selecting the right team, at the meeting and dealing with obstacles Topic 2: Client focused business development tactics; Develop long term cultivation plan, drive relationships to provider of choice status and achieve promoter status Topic 3: Implement a Personal Business Development Plan with revenue goals Afternoon will be our transition time where senior leadership will share pearls of wisdom and new class will being and old class will graduate. Day 2 & 3: 7 Habits of Highly Effective People Renowned as the world s premier personal leadership development solution, the new 7 Habits of Highly Effective People Signature Edition 4.0 aligns timeless principles of effectiveness with modern technology and practices. No matter how competent a person is, he or she will not have sustained and lasting success unless they are able to effectively lead themselves, influence, engage and collaborate with others, and continually improve and renew their capabilities. These elements are at the heart of personal, team, and organizational effectiveness. The 7 Habits of Highly Effective People Signature Edition 4.0 develops leadership effectiveness at three levels: THE SAW Individual Develop increased maturity, greater productivity, and the ability to manage one s self Execute critical priorities with laser-like focus and careful planning Team Increase team engagement, morale, and collaboration Improve communication skills and strengthen relationships Organizational Create a framework for developing core values and creating a highly effective culture Develop current and high-potential leaders who model both character and competence The 7 Habits of Highly Effective People Signature Edition 4.0 helps participants not only learn to be more effective, but also shows how to use processes and tools to live and apply the 7 Habits every day.