OPPORTUNITY PROFILE Chief Administration Officer
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1 OPPORTUNITY PROFILE Chief Administration Officer
2 THE ORGANIZATION TOWN OF HINTON The Town of Hinton, the regional hub of the Northern Alberta Rockies, is a young and affluent community that is well positioned for economic diversity and growth. With a population of just under 10,000, Hinton is a diverse community that works together, and builds together. Town Council, leadership and the overall community of Hinton supports and encourages economic growth and diversification. Hinton s economy is supported by the mining, forestry, oil & gas, and tourism industries and is quickly becoming a leader in clean energy. The Town of Hinton is the gateway to a treasure trove of year-round outdoor exploration and adventure - Jasper National Park, the Alberta Northern Rockies and vast stretches of crown lands. Situated on the eastern slopes of the Canadian Rocky Mountains, the Town of Hinton and surrounding area is a mecca for hikers, bikers, skiers, hunters, fishers and ATV not to mention rock climbers, white water rafters, canoers and kayakers. The Town offers its residents a high quality of life all in one of nature s most beautiful settings! Ranked one of the top five communities for great lifestyle by Alberta Venture Magazine 2010 Best Communities, Hinton is located on Highway 16, a 15-minute drive east of the Jasper National Park gates and 280 kilometres west of the City of Edmonton. Hinton offers a wonderful small town life with all the amenities of a city. Vision Respectful of our past, creating our future, Hinton is a community of opportunity as an active, culturally rich, safe environment in which to grow. Mission Hinton Town Council serves the interests of citizens to enable our community to reach its full potential. Town Council accomplishes this by: Making decisions to meet the needs of the present without compromising the long-term viability of Hinton. Fostering positive relationships. Promoting Hinton s strengths and capturing sustainable opportunities. Ensuring municipal service delivery supports the changing needs of Hinton. Council and community in Hinton are focused on the following goals for the near future: Responsibly grow, develop, and diversify Hinton. Increase Hinton s housing choices to provide affordability and attainability for all. Foster innovative, efficient, and exceptional service delivery. Maintain safe and reliable infrastructure able to meet the needs of the growing community. For more information see the Strategic Plan To learn more, visit: Town of Hinton Chief Administration Officer 2
3 THE OPPORTUNITY CHIEF ADMINISTRATION OFFICER The Chief Administration Officer (CAO) reports to the Mayor and Council and is responsible for the overall successful operation and delivery of municipal services through all divisions and departments of the Town of Hinton. Protective Services, which encompasses fire, rescue and bylaw services, as well as the RCMP report directly to the CAO. The CAO is also the Emergency Operations Committee Director with the Emergency Operations Group for Disaster Services. Key Roles & Responsibilities Provides direction to the senior administration leadership team and ensures all town operations are functioning in alignment with the Town s strategic goals and objectives. Makes recommendations to Council on policies and procedures. Recommends changes in policies and oversees the implementation of new policies and procedures. Provides leadership in ensuring that all Town policies and programs are efficiently coordinated, delivered in a responsive and effective manner, and reflect the overall strategic priorities of the Town as defined by Council. Ensures Council is advised of all significant matters pertaining to the administration of the Town and of its legal obligations and responsibilities. Ensures that appropriate agendas are prepared and distributed for those meetings involving members of Council. Attends Council meetings and additional meetings, as Council requires. Advances economic, social and environmental outcomes in a progressive governance environment through: Strategic thinking Advancing community s best interests Community Sustainability Plan Creating results through focused planning, strategic thinking and partnerships with others (industry, government agencies etc.) Builds positive relationships with all stakeholders within the Town and surrounding region. Continues to build the stability of a strong senior management and municipal administrative team that capitalizes on the wealth of skills available in the administration. Nurtures existing businesses and attracts and supports the development of new businesses to provide opportunities and prosperity for citizens. Ensures the organization continues to be innovative and positive by maintaining an environment of open participation, productivity improvement and technological advancement. Encourages professional development for staff. Provides effective direction to Town staff and further develops a culture of customer service, team building, partnership, innovation, fiscal responsibility, empowerment, and employee recognition. Oversees the preparation of all bylaws, contracts and financial budgets. Deals with special interest groups and taxpayers, and resolves issues as required. Coordinates the promotion of the Town's taxes and assessment base. Town of Hinton Chief Administration Officer 3
4 Leads the Executive Committee for co-ordinating Town administrative activities. Relationships The CAO works in close association with the Mayor and Council in strategic planning, setting policies, undertaking special investigations, preparing major reports, and recommending future direction for the Town and Administration. Liaises with the public, other municipalities, businesses and organizations to promote collaboration and effective municipal planning and service delivery. THE PERSON The CAO S challenge is broad based. To be successful in this role, the ideal candidate will possess the following: Education & Experience An undergraduate degree, preferably in a business or public administration discipline. A related professional designation is an asset. Extensive and progressive management experience within a municipal setting working with elected officials and boards is a requirement. Proven CAO experience will be an asset. Considerable senior level leadership and administrative experience including the management of significant human and financial resources. Proven ability to work effectively with the public and within a political policy environment. A demonstrated ability to build relationships and develop confidence is required. Knowledge and familiarity with the changes to the Municipal Government Act and their impact on the Town. Participation in CAMA and/or membership or eligibility for the society of Local Government Managers considered an asset. Knowledge, Skills & Attributes Strategic and Business Planning Provides executive leadership to all planning initiatives and ensures accountability for achievement of results throughout the Town of Hinton. Is able to maintain focus on the longterm vision and established strategic directions while balancing the need to address immediate and emerging needs. Employs a can do attitude. Communication An open, honest and straightforward style with all audiences; demonstrates candor and respect to all, and is prepared to delegate responsibility and accountability. Interpersonal Skills Effectively builds relationships with a wide range of stakeholders. Patient and resilient - embraces challenges while accepting the reality of obstacles. Is flexible and adaptable; works comfortably with individuals, teams, and Council. Demonstrates a positive outlook and possesses a sense of humour. Is diplomatic and emotionally mature; and possesses well-developed negotiation skills - able to resolve conflict and facilitate negotiations with tact and diplomacy. Integrity & Trust Possesses impeccable integrity and ethics; respectful of others and respected by peers; is honest, sincere, dependable, authentic, and trustworthy. Committed to the Town s vision and mission, and serves as a role model to others; displays stamina and energy; committed to personal growth and development for self and others. Town of Hinton Chief Administration Officer 4
5 Leadership Skills Demonstrates a progressive, visionary and energetic leadership style, while providing guidance and support to others. A mentor and positive role model; uses a practical and common sense approach. Builds pro-active teams and is comfortable delegating responsibility and authority to them. Is appreciative, engaging, understanding and knowledgeable of municipal issues and concerns - identifies opportunities, inspires action and achieves results. Management Skills Actively promotes involvement with staff with an emphasis on motivating, encouraging and inspiring new ideas and approaches, people, teams and activities. A successful fiscal manager; ensures timely and efficient budgeting, financial and information reporting. Can marshal resources to get things done; uses resources effectively and efficiently; sets clear expectations; designs practical processes and procedures; ensures accountability. Customer Service Confident in ensuring customer needs are identified and addressed; ensures consultation with all citizens in the development of quality service with respect shown to all; leads with a strong sense of service. A Confident Professional Acts as an integral part of a leadership team and displays high ethical standards and an honest, open-minded and consistent approach to working with staff and citizens. Possesses confidence in own skills and abilities, can make difficult decisions and stand by them while demonstrating a positive attitude. Politically Astute Knows and understands legislative and regulatory processes; a good understanding of the Municipal Government Act would be an asset; has an intuitive ability to read the political implications of recommendations and actions; prepared to guide and mentor council with solid and informed recommendations. COMPENSATION The CAO will be paid a competitive salary. A standard municipal benefit package is available. Specifics will be discussed in a personal interview. FOR INFORMATION PLEASE CONTACT: Anurag Shourie or Sonny Kapoor Davies Park Suite St. Edmonton, AB T5J 1B8 Phone: Edmonton@daviespark.com Town of Hinton Chief Administration Officer 5
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