Proactively Educate and Influence Your Business Stakeholders for Greater Project Success
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1 Proactively Educate and Influence Your Business Stakeholders for Greater Project Success Marie Bankuti, PMP, PCC, CPCC Tether Free Vision Inc.
2 Help Me Help You! 2
3 Just work with me please? What are your challenges? 3
4 4
5 How Do We Get It Right? Build Your Credibility Grow Your Relationships Co-Create Your Stake Explain Your Process Set Your Expectations 5
6 Build Your Credibility It s all about character Be authentically you Lead by example; model the behavior you expect Fill gaps in expertise and experience Invest time, focus, commitment and consistency. 6
7 Build Your Credibility -- YOUR TURN -- Review list of 26 Credibility Builders Choose one you d like to focus on Rate yourself (1 = poor; 5 = excellent) - Don t over think it! Discuss with a partner 7
8 How Do We Get It Right? Build Your Credibility Grow Your Relationships Co-Create Your Stake Explain Your Process Set Your Expectations 8
9 Grow Your Relationships Leaders rely on all sorts of people to be successful Identify and nurture key relationships; time & attention Focus on giving, not receiving Show appreciation; acknowledgement Be curious! Listen! What keeps them up at night? 9
10 Grow Your Relationships Become a strategic partner, a trusted advisor Expand your reach; caste a wide net Build community and connection be an Idea Guy Authentic; not about manipulation Schedule time; put it in your calendar. 10
11 Grow Your Relationships -- YOUR TURN -- Choose one current relationship Choose one potential relationship Come up with ONE small thing you can do for or with each person to grow or shift that relationship 11
12 How Do We Get It Right? Build Your Credibility Grow Your Relationships Co-Create Your Stake Explain Your Process Set Your Expectations 12
13 Co-Create Your Stake Organization Stake Department Stake Project Stake(s) What can you hold to as a stake in the ground Role Stake(s) Personal Stake no matter what occurs? 13
14 Co-Create Your Stake -- YOUR TURN -- Work with your partner Brainstorm on a Stake for your Organization, Department, Project or Role 14
15 How Do We Get It Right? Build Your Credibility Grow Your Relationships Co-Create Your Stake Explain Your Process Set Your Expectations 15
16 Explain Your Process Demystify the IT Process (SDLC/PMM) What is it and why is it necessary? How do they benefit from participating? Educate, educate, educate! 16
17 Explain Your Process -- YOUR TURN -- Work with your partner What are the strengths of your process? What are the opportunities for enhancing your process? Ideas for educating, communicating, discussing 17
18 How Do We Get It Right? Build Your Credibility Grow Your Relationships Co-Create Your Stake Explain Your Process Set Your Expectations 18
19 Set Your Expectations Roles & Responsibilities Communications Planning Accountability Create a Common Stake Design Your Alliance (Rules of Engagement). 19
20 Set Your Expectations -- YOUR TURN -- Which areas need attention by you and your team? (R&R, Communicating, Planning, Accountability) What would you like to include in your Designed Alliance? (Expected, Acceptable, Not Acceptable) 20
21 Remember Our work, our relationships, and our lives succeed or fail one conversation at a time. While no single conversation is guaranteed to transform a company, a relationship, or a life, any single conversation can. Speak and listen as if this is the most important conversation you will ever have with this person. It could be. Participate as if it matters. It does. ~Susan Scott, Fierce Conversations 21
22 Help Me Help You! 22
23 Suggested Reading Leadership & Self Deception: Getting Out of the Box Arbinger Institute The Stake: The Making of Leaders Kimsey-House & Skibbins How To Win Friends and Influence People Carnegie Made to Stick: Why Some Ideas Survive and Others Die Heath & Heath Crucial Conversations: Tools for Talking When Stakes Are High Patterson, Grenny, McMillan & Switzler Influencer: The New Science of Leading Change Grenny & Patterson Influence Without Authority Cohen & Bradford Influencing Up Cohen & Bradford 23
24 Thank you! Marie Bankuti, PMP, PCC, CPCC Tether Free Vision Inc. Leadership Coaching & Development Team & Relationship Coaching Coaching Conscious and Emerging Leaders, Teams wanting to grow Productivity & Positivity, and Courageous Individuals ready for Real Change TetherFreeVision.com
25 Marie Bankuti, PMP, PCC, CPCC is an accomplished Leadership & Team Development Coach, Trainer, and Project Management Professional who has built her 35+ year career on a commitment to excellence, integrity, and continuous learning. Her passion is assisting leaders and teams in bringing their very best to their work, while creating engaged and productive working relationships. Her work is grounded in the strong belief that meaningful relationships are at the core of our professional success and personal fulfillment, and that leadership is not confined only to those with the title. She supports conscious and emerging leaders to make their greatest contribution by assisting them in developing their leadership presence. Through working with them to identify their unique strengths, define their own success, and step into action, she helps individuals create their own leadership style with heart and intentional impact. Marie also works with teams to explore and implement ways to increase both productivity and positivity. By increasing awareness on the relationship system, she empowers them to quickly and effectively address conflict, and harness their capacity. Through this work, teams develop the resiliency to thrive. With over 28 years in IT as Developer, Business Analyst, Project Manager and Manager, Marie has worked in State Government, Financial, Banking, Manufacturing, Consulting and Non-Profit industries. Coaching since 2007, she is a Professional Certified Coach (PCC), Certified Professional Co-Active Coach (CPCC) and Project Management Professional (PMP). She is also an authorized facilitator of the Team Diagnostic and the Leadership Circle Profile 360 Assessment. Her coaching and leadership training are through the internationally respected Coaches Training Institute, Center for Right Relationship, and Team Coaching International. Marie is an ardent believer in giving back, has served on several boards, and volunteers regularly. 25
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