Company Presentation

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1 Company Presentation

2 Itella Russia Agenda Posti Group Itella in Russia Coverage Advantages Awards Itella services in Russia Locations map Warehouses in Moscow Warehouses in Regions Storage & handling, co-packing Safety of goods IT systems Licensed pharma warehouse Transport services Customs Clearance via partners Services for ecommerce Corporate responsibility, Quality and Environment Our Vision 2020 Contacts Storage in pictures

3 03 Posti Group Founded in 1638 as Finland Post More than 370 years of unique corporate history Annual turnover >1,5 billion EUR Operations in 10 countries Around employees 7% Itella Russia 15% Opus Capita (Financial services) 35% Parcels & Logistics 43% Postal services

4 04 Itella in Russia Main facts: Itella on Russian market since 2006 former National Logistics Company ( NLC on market since 1995) m² warehouse spaces in 4 cities Around 3500 employees Turnover structure per business line: 76% Contract logistics 17% Road freight 7% Air, sea, rail freight Target segments:

5 OFFICES WAREHOUSES 05 Itella Coverage Vantaa Tuusula Kerava Akaa Hämeenlinna Helsinki Pennala Lahti Moscow Rostov-on-Don Ekaterinburg Novosibirsk Riga Tallinn Каунас Finland Sweden Norway Poland Germany Russia Estonia Latvia Lithuania Itella Agents

6 06 Our advantages Leading 3PL operator in Russia 400 thsd.m² warehouse spaces across Russia Supply Chain solutions Developed infrastructure for complex operations Industrial approach to business High-qualified staff CUSTOMIZED COMPLEX LOGISTICS SOLUTIONS

7 WINNER 07 Awards Best 3PL provider Winner in nomination Best 3PL provider in annual National rating Russian Logistics Operator conducted by EuroAsian Logistics (EALA) Logistics services market leader Winner in nomination Logistics services market leader in annual National rating Russian Logistics Operator conducted by EuroAsian Logistics (EALA) Best warehouse operator , 2007 Winner in nomination Best warehouse operator in annual National rating Russian Logistics Operator conducted by EuroAsian Logistics (EALA)

8 08 Itella Services in Russia Secure storage Co-packing X-Dock Fulfillment Last Mile Returns handling В2B B2C Warehousing Services for e-commerce Transportation Industry expertize Road Air Rail Sea Pharma Automotive spare parts Engineering & Agriculture Electronics & Household appliances Fashion FMCG-food & non-food DIY

9 SERVICES 09 Itella warehouses Safe storage class A Goods handling Presale operations Mezzanine Delivery & X-dock Temperature conditions Oversized cargo St.Petersburg Transport + X-dock Moscow m² Voronezh X-dock Kazan X-dock Samara Transport + X-dock Ekaterinburg m² Novosibirsk m² Total space in Russia ~ m² Rostov-on-Don m² Vladivostok Transport + X-dock Novorossiysk Operational office warehouse X-dock Warehouse+X-dock

10 OPTIONS 10 Warehouses facilities Class A warehouses Racks for high storage with adjustable height Modern warehouse equipment: altitude forklift trucks Security systems, access control, video recording Liability insurance 24х365 goods handling possibility Fire sprinkling system Automatic loading/unloading dock-levelers Crash barriers for minimization of racks damage risk

11 m² in MOW 11 Warehouses in Moscow Krekshino m² M1 Odintsovo m² М1 Khimki m² М10 Pushkino m² М8 Itella terminals are situated near main highways 5-20 km from MKAD M1 Minsk M10 St. Petersburg M8 Arkhangelsk

12 12 Itella Odintsovo Terminal Lesnoy Class A Moscow Region, Odintsovskiy district, dacha village Lesnoy Gorodok А m2 Total space Itella 6000 m2 mezzanine space 12 km To MKAD +2+8С Cold stores Pharma license 90% Pharma warehouse Quality control system

13 13 Itella Krekshino Class A Moscow region, Naro-Fominskiy district, Krekshino village А m2 Total space Itella m2 mezzanine space 24 km To MKAD 11 km To MMK ( Betonka )) 10 km to Vnukovo airport +18С Temperature zone Award Best logistics-engineering project in Central Eastern Europe in 2005

14 14 Itella Khimki Class A Moscow region, Khimki, Vashutinskoye highway А m2 Total space Itella m2 mezzanine space 5 km To Moscow 12 km To Sheremetyevo airport +18С Temperature zone Award Best logistics complex in 2005 Special zone Closed zone for high-value goods

15 15 Itella Pushkino Class A Moscow region, Pushkino city, Yaroslavskoye highway А m2 Total space Itella 6600 m2 mezzanine space 14 km To MKAD Technology Pick-by-voice Special zone Closed zone for high-value goods

16 REGIONS 16 Warehouses in Regions Total space in Regions m² Rostov-on-Don (Bataisk, Aksai) Total warehouse space m² Mezzanine m² Екатеринбург Total warehouse space m² Mezzanine m² Novosibirsk Total warehouse space m² Mezzanine m² Rail accessibility Rostov-on-Don m² Ekaterinburg m² Novosibirsk m²

17 17 Storage and handling services Single-piece/per package/per pallet picking Picking technologies: Pick-by-order Multi-picking Wave-picking Voice-picking Co-packing Stickering & marking Packing of orders and sets Handling Pre-sales handling Warehouse storage Mezzanine Address storage Rack & fine-meshed storage Temperature control: +18С, +2+8С X-Dock Solutions for storage of clothes, shoes, FMCG products, high-value watches, elite cosmetics Mixed storage in fine mesh Floor storage X-Dock

18 OPTIONS 18 Co-packing Forming of gift sets Marking, heat seal packaging, packaging Labeling Sealing of package, location of notices Preparation of advertising samples Attachment of tags Banding Change of content: compilation Additional packaging regarding customer requirements

19 SECURE STORAGE 19 Cargo safety Check-points along perimeter CCTV system providing overall view of the facilities Minimum 30 day retention of all CCTV VCR records 24х7 security control Inspection by security service at warehouse and office entrance Fire fighting system Liability insurance

20 20 IT systems (PSI WMS) Integration options: Data electronic exchange system (EDI) Integration with ERP systems Oracle, SAP, JDE, 1С etc. Stock count: FIFO first in-first out FEFO first ended-first out re expire date, storage conditions, serial number Picking technology: Pick-by-order Multi-picking Wave-picking Voice-picking

21 LICENSED 21 Licensed pharma warehouse Own pharma license on terminals: Odintsovo Khimki Possibility to store pharma goods under Itella license Transportation of pharmaceuticals according to legal requirements

22 22 13 Transport services ROAD FREIGHT MULTIMODAL TRANSPORTATION AIRFREIGHT COURIER DELIVERY

23 23 Road Freight INTERNATIONAL Full-Truck-Load delivery (FTL) Key import countries: Eastern Europe Germany Italy Holland Belgium Less-Truck-Load (LTL): all EU countries Itella HUBs: Kaunas (LTU), Pruszków (POL) Transit time: 5-7 days DOMESTIC Less-Truck-Load (LTL) Full-Truck-Load (FTL) across Russia Intercity deliveries

24 CITIES OF DELIVERY 24 Less-Truck-Load delivery (LTL) and X-dock services Barnaul Belgorod Rostov-on-Don Ryazan Total delivery points: 33 cities Bryansk Volgograd Voronezh Samara St. Petersburg Saratov Terminals with X-dock service: 9 terminals Ekaterinburg Stavropol Ivanovo Surgut Izhevsk Tolyatti Kazan Tyumen Kemerovo Krasnodar Lipetsk Nab. Chelni N. Novgorod Ufa Cheboksary Chelyabinsk Yaroslavl St. Petersburg Moscow Voronezh Казань Samara Ekaterinburg Novosibirsk Novokuznetsk Novosibirsk Omsk Rostov-on-Don Vladivostok Orenburg Penza Perm

25 ENTRY POINTS 25 Sea and Multimodal transportation West Flow Sea Freight: Full Container Load Road Freight: Full Truck Load Road Freight: Container Delivery East Flow Sea Freight: Full Container Load Rail Freight: Container Train

26 26 Sea and Multimodal transportation SEA&TRUCK St-Petersburg days days 1-2 days SEA&TRUCK Kotka & Baltics days days 3 days SEA&TRUCK Novorossiysk SEA&RAIL Nakhodka days days 28 days 3 days 6 days days FCL from Shanghai, China to Moscow RAILWAY Dalian 23 days 7 days 12 days RAILWAY Direct 15 days 5 days 9 days

27 EXPRESS DELIVERY 27 Airfreight Priority cargo next day Delivery of car spare parts Delivery of medical equipment Delivery of electronics and small appliances

28 MAXIPOST 28 Courier delivery Courier delivery by MaxiPost (belongs to Itella) Delivery across Russia, 540+ cities 75 Russian regions covered by own and partner network More than parcels delivered per day, 150 couriers in Moscow and 50 in Saint-P % successfully delivered orders depending on type of goods Next-day delivery in many Russia cities Rapid CoD transfer, on the 2nd day after delivery Payment for successfully delivered orders option available Delivery with the partial rejection, and try-ons Status-by-good, not by parcel in reports Integrations with other delivery companies: Courier delivery Postmachines Parcelshops Russian Post

29 IMPORT - EXPORT 29 Customs Clearance (CC) Complex solution Assistance in collection & preparation of docs Full range of consulting services Customer support at all stages of CC CC via trusted partners CC Department in Itella company St. Petersburg Pskov Moscow Smolensk Novorossiysk Vladivostok Nakhodka

30 30 Services for ecommerce Warehousing Secure storage Picking & packing, repacking X-docking operations Delivery Major providers Cash-on-delivery option Track & Trace Returns Returns handling Quality checks Repackaging IT Fast integration CoD option available Reporting Marketing Big data & CRM Campaigns management Localization / data hosting in Russia

31 31 Corporate responsibility OUR VALUES Succeeding with the customer Driving for improvement and innovation Taking responsibility Winning together CODE OF CONDUCT Compliance with laws & regulations, applicable principles of fair business, nondiscrimination and equal opportunity Avoidance of conflicts of interest Prohibition on unethical commercial practices Environmental responsibility Regular donations

32 QUALITY 32 Quality and Environment We are committed to improving quality, safety and the environment Quality management system ISO 9001 certificate Environmental system ISO certificate

33 STRATEGY 33 Our vision 2020 Your first choice in postal, logistics and ecommerce services MEGATRENDS Postal industry turmoil ecommerce explosion, while consumer decides Russia as a growth market An era of slow growth in Europe CUSTOMER PROMISE Easy, fast, reliable and responsible Services for senders Warehouse and delivery services MISSION Our mission is to provide smooth flow of trade and ease of everyday life. Services for receivers STRATEGIC GOALS High value solutions for customer Market leader with profitable growth in Finland and in Russia The engine of ecommerce Step ahead in postal industry transformation Best workplace VALUES Succeeding with the customer Driving for improvement and innovation Taking responsibility Winning together OpusCapita is an essential part of the Group, with a role to increase shareholder value, and having its own vision FOCUS AREAS Safety Customer experience Operational efficiency

34 Contacts LOOKING FORWARD TO LONGTERM FRUITFULL COOPERATION! +7 (499)

35 Storage of pharmaceuticals

36 Storage of household appliances

37 Storage of electronics

38 Storage of DIY

39 Storage of clothes and shoes

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