Port Community Systems critical tools for SMEs in Trade Facilitation Morocco SME engagement in Trade Single Windows

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1 Port Community Systems critical tools for SMEs in Trade Facilitation Morocco SME engagement in Trade Single Windows Nadia HAFSI Communication & Change Management Manager PORTNET S.A Geneva September 27, 2016

2 Immaturity of the functions of the supply chain in SME's Limited capabilities Unclear procedures and circuits Uncertainty about the necessary time Uncertainty about costs involved Risk of out of stock Stock oversizing Surprises in the real cost Delays in customer deliveries Low competitiveness Stop production lines Lost in commercial transactions Unsatisfied customers Financial difficulties 2

3 Autorité Maritime Customer Order Transport Douane Transport Order Supplier ERP WMS TMS SRM Agents/Compagnie Maritime Service public ERP WMS TMS SRM Importateur/Exportateur Freight Forwarder Organisme de contrôle Transitaire Transporteurs Import Transporteurs Export Dépôt Dépotage Empotage Opérateur Manutention In practical terms, it is almost impossible for SME s to achieve the full integration of their supply chain due to the complexity of external environment. 3

4 International Trade: Advanced mode Importer Exporter 4

5 Autorité Maritime Costumer Order Transport Douane Transport Order Supplier ERP WMS TMS SRM Agents/Compagnie Maritime Service public ERP WMS TMS SRM Importateur/Exportateur Freight Forwarder Organisme de contrôle Transitaire Transporteurs Import Transporteurs Export Dépôt Dépotage Empotage Opérateur Manutention Thanks to PortNet, this integration is gradually becoming reality due to the interconnection of all stakeholders around the electronic national single window. 5

6 The implementation of PortNet is the fruit of years of hard work of the foreign trade community stakeholders puting the competitivity of importers and exporters at the center of interest of the administration, public and private service providers. Transporters Shipping agents Dry Ports Operators PORTNET Maritime authority Protection Civile Freight forwarders Terminal operators Air Cargo authority Depatment of Defense Importers Exporters Port authority National Security Customs Banks Customs brokers Control Agencies Exchange Control Agency Ministery of Foreign Trade 6

7 Automated reportings and Dashboards Change management and technical support Reducing and simplifying of procedures Anticipation on information and action Dematerialisation of formalities Foreign trade community e-network development Compliance with international standards Planning and optmizing control and inspections Integration and harmonisation of repositories Tracking of flows 7

8 Integrated supply chain management is recognized as an undeniable competitive strategy. Our mission is to boost the national competitive strategy through the integration of foreign trade supply chain Available In project 8

9 PortNet crosses the bar of users Clients Importers Exporters Users Customs brokers Shipping agents Ports Administrations Banks 9

10 Align the governance to the interests of the real customers of the single window (importers and exporters) and not only to the interests of some stakeholders; Mobilize SME s in SW implementation process Avoid "one-size-fits-all" solutions Centralization of all information at one point : SW Provide a web platform / low cost community platform Put terminals available to SMEs throughout country with trainers

11 Information Dissemination Import/ export process regular trainings and workshops : favour a trainer training approach via federations and associations to ensure replicability New procedures/features sensitization and change management trainings Promote regional integration and interoperability of SW

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