Parcel Post Compendium Online AB Lietuvos paštas. LT - Lithuania LTA

Transcription

1 Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 30 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted 4 Maximum size admitted 4.1 Surface parcels 4.2 Air parcels Metres for any one dimension 1.5 Metres for length & greatest circumference Metres for any one dimension 1.5 Metres for length & greatest circumference Parcels service features 5 Electronic exchange of information Use a track and trace system Mandatory tracking events transmitted EMC Departure from outward office of exchange 3 3 EMD Arrival at inward office of exchange EMH Attempted/Unsuccessful delivery EMI Final delivery Optional tracking events transmitted EMA Posting/collection EMB Arrival at outward office of exchange EME Held by Customs EMF Out of Customs/Departure from inward office of exchange EMG Arrival at delivery office EMJ Arrival at transit office of exchange EMK Departure from transit office of exchange Dispatch messages transmitted PREDES V 2.0 RESDES V 1.1 Pre-advice of international dispatch information - origin post Dispatch receipt information (response to a PREDES) destination post Ready to start transmitting data to partners wishing to receive data Other messages transmitted PRECON RESCON CARDIT RESDIT Pre-advice of international consignment origin post Response to a PRECON destination post Carrier documents international transport origin post Response to a CARDIT destination post 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 8.1 Maximum insured value for surface parcels (SDR) Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels CP 74 pink label used Page 1 of 9

2 10.2 CP 73 label and pink insured label used Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels outbound COD parcels inbound COD parcels Express delivery service 12 Express parcel delivery service provided Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Fragile parcel 15 Fragile parcels admitted Consignment service 16 Consignment service by bilateral agreements provided Integrated logistics service 17 integrated logistics service by bilateral agreements provided 19.2 Insured parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels 20.2 Insured parcels Supplementary charges - Customs 21 n-dutiable parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 21.2 Exemption threshold Local currency USD Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance 22.2 Amount of fee collected Local currency USD 9 22 EUR 8,69 EUR Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements 23 Customs clearance fee collected for for all items declared at customs Name: Function: Mr Drunga Tadas Head of International Business Department Address: J. Jasinskio g. 16 LT Vilnius Lithuania Tel: 1: (+3705) : ( ) Fax: (+3705) t.drunga@post.lt Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels 24 Administration fees collected for parcels subject to export customs clearance Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection 25.1 Amount of charge per day/per parcel Local currency SDR 0, Period of charge, if not daily 0,87 EUR Page 2 of 9

3 Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival Special charges Poste restante 27 Poste restante service provided 27.1 Amount of charge per parcel Local currency 0 SDR Basis for charge if not an amount per parcel Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only 32.2 Exceptional period 2 Month(s) 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 1 Month(s) 33.2 Exceptional period 2 Month(s) Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Office name: Name: Function: VNO PASTO SKIRSTYMO DEPARTAMENTAS (office of exchange) Ms Savickiene Rosita Head, International Parcels Address: Rodunios kelias 9 LT Vilnius Lithuania Tel: 1: (+3705) : (+) Fax: (+3705) r.savickiene@post.lt Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted Collection 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Special provisions - Customs declarations 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed French English Russian Lithuanian Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels Documents attached to the parcels bill Period of retention 32 Period of retention for parcels 32.1 rmal period 1 Month(s) Service to customers 39 On-line tracking provided 39.1 Web site address to access information Page 3 of 9

4 Languages in which track and trace information is available English Lithuanian Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries June 24 Midsummer Day July 6 Day of Statehood August 15 Assumption Day vember 1 All Hallows December 24 Christmas Eve December 25 Christmas December 26 Christmas Office name: Name: Function: Customer Experience Management Department Ms Laukzemiene Sonata Analyst Address: J. Jasinskio g. 16 LT Vilnius Lithuania Tel: 1: ( ) : (+) Fax: (+3705) S.Laukzemiene@post.lt Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 07:30-11:30 12:00-16:15 Tuesday 07:30-11:30 12:00-16:15 Wednesday 07:30-11:30 12:00-16:15 Thursday 07:30-11:30 12:00-16:15 Friday 07:30-11:30 12:00-15:00 Saturday - - Sunday - - National holiday in 2018 Month Day(s) National Holidays - Description January 1 New Year February 16 Independence Day March 11 Re-establishment of the State April 1 Easter Sunday April 2 Easter Monday May 1 International Labour Day May 6 Mother's Day June 3 Father's Day June 24 Midsummer Day July 6 Day of Statehood August 15 Assumption Day vember 1 All Hallows December 24 Christmas Eve December 25 Christmas December 26 Christmas Languages English Russian, Lithuanian National Holidays 41.1 National holidays National holiday in 2017 Month Day(s) National Holidays - Description Regional Holidays 41.2 Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays Localities and description January 1 New Year February 16 Independence Day March 11 Re-establishment of the State April 16 Easter Sunday April 17 Easter Monday May 1 International Labour Day May 7 Mother's Day June 4 Father's Day Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Redirection within the country of destination Page 4 of 9

5 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) Barcode sample used on all outward international postal parcels. Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country Localities Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post Office name: IMPC codel: Name: Function: VNO PASTO SKIRSTYMO DEPARTAMENTAS Ms Savickene Rosita Director Address: Rodunios kelias 9 LT Vilnius Lithuania Tel: 1: (+370) : (+) Fax: (+) LTVNOA r.savickiene@post.lt Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 00:00-23:59 - Tuesday 00:00-23:59 - Wednesday 00:00-23:59 - Thursday 00:00-23:59 - Friday 00:00-23:59 - Saturday 00:00-23:59 - Sunday 00:00-23:59 - Observations/Comments OE operates 24 hours day and night without any breaks. Delivery standards See the annexes. Barcode Page 5 of 9

6 - Annexes Parcel delivery standards - Air parcel OE Name VNO PASTO SKIRSTYMO DEPARTAMENTAS IMPC Code LTVNOA Tel (+3705) Fax (+3705) Hours of operation 00:00-24:00 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-14:00 Tuesday Monday 14:01-23:59 Wednesday Tuesday 00:00-14:00 Wednesday Tuesday 14:01-23:59 Thursday Wednesday 00:00-14:00 Thursday Wednesday 14:01-23:59 Friday Thursday 00:00-14:00 Friday Thursday 14:01-23:59 Saturday Friday 00:00-14:00 Saturday Friday 14:01-23:59 Monday Saturday 00:00-14:00 Monday Saturday 14:01-23:59 Tuesday Sunday 00:00-14:00 Monday Sunday 14:01-23:59 Tuesday Definition of zones Zone 1: Zone 2: Whole country Zone 3: Arrival at office of exchange: Page 6 of 9

7 - Annexes Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 48 hours from non-eu countries from EU countries delivery on Sunday. delivery on Monday in rural post offices. Page 7 of 9

8 - Annexes Parcel delivery standards - Surface parcel OE Name VNO PASTO SKIRSTYMO DEPARTAMENTAS IMPC Code LTVNOA Tel (+3705) Fax (+3705) Hours of operation 00:00-24:00 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-23:59 Thursday Tuesday 00:00-23:59 Friday Wednesday 00:00-23:59 Saturday Thursday 00:00-23:59 Monday Friday 00:00-23:59 Tuesday Saturday 00:00-23:59 Tuesday Sunday 00:00-23:59 Wednesday Definition of zones Zone 1: Zone 2: Whole country Zone 3: Arrival at office of exchange: Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 48 hours from non-eu countries from EU countries delivery on Sunday. delivery on Monday in rural post offices. Page 8 of 9

9 - Annexes Last validation date: Page 9 of 9