Parcel Post Compendium Online SARL "Azerpost" AZ - Azerbaijan AZA

Transcription

1 Parcel Post Compendium Online Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 30 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted 4 Maximum size admitted 4.1 Surface parcels 4.2 Air parcels Metres for any one dimension 2 Metres for length & greatest circumference Metres for any one dimension 2 Metres for length & greatest circumference Parcels service features 5 Electronic exchange of information Use a track and trace system Mandatory tracking events transmitted EMC Departure from outward office of exchange 3 3 EMD Arrival at inward office of exchange EMH Attempted/Unsuccessful delivery EMI Final delivery Optional tracking events transmitted EMA Posting/collection EMB Arrival at outward office of exchange EME Held by Customs EMF Out of Customs/Departure from inward office of exchange EMG Arrival at delivery office EMJ Arrival at transit office of exchange EMK Departure from transit office of exchange Dispatch messages transmitted PREDES V 2.0 RESDES V 1.1 Pre-advice of international dispatch information - origin post Dispatch receipt information (response to a PREDES) destination post Ready to start transmitting data to partners wishing to receive data Other messages transmitted PRECON RESCON CARDIT RESDIT Pre-advice of international consignment origin post Response to a PRECON destination post Carrier documents international transport origin post Response to a CARDIT destination post 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 8.1 Maximum insured value for surface parcels (SDR) Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels CP 74 pink label used Page 1 of 12

2 Parcel Post Compendium Online 10.2 CP 73 label and pink insured label used 16 Consignment service by bilateral agreements provided Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels outbound COD parcels inbound COD parcels 11.2 Amount charged to the sender for the service (in SDR), in addition to postage charges: for ordinary parcels SDR for insured parcels SDR 11.3 Additional amount for the delivery of COD parcels Fixed cost SDR Value range or the value of the parcel (explanation on how the service charge billed to the addressee is calculated): 11.4 Methods of payment accepted upon delivery for the service charge billed to the addressee Cash : Credit card : Cheque : Payment by mobile phone : Other : 11.5 Methods of payment accepted upon delivery for the value of the COD parcel Cash : Money order : Credit card : Cheque : Payment by mobile phone : Other : 11.6 Maximum value accepted for an inbound COD parcel Express delivery service 12 Express parcel delivery service provided Parcels with advice of delivery 13 Admission of advice of delivery for SDR 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Integrated logistics service 17 integrated logistics service by bilateral agreements provided Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements Name: Function: Mr Samadov Nusrat Chief of the department for postal analysis of "Azerpost" LLC Address: U.Hajibeyli street 72, AZ1000 Baku, Azerbaijan Tel: 1: (+994) : (+) Fax: (+994) nsamadov@azerpost.az Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels 19.2 Insured parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels 20.2 Insured parcels Supplementary charges - Customs 21 n-dutiable parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 21.2 Exemption threshold Local currency 1804 USD 1000 Fragile parcel 15 Fragile parcels admitted Consignment service 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance Page 2 of 12

3 Parcel Post Compendium Online 22.2 Amount of fee collected Local currency 2.00 USD Customs clearance fee collected for for all items declared at customs 23.1 Amount of fee collected Local currency 2.00 USD Administration fees collected for parcels subject to export customs clearance 24.1 Amount of the charge collected Local currency 0.80 USD 0.44 Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection 25.1 Amount of charge per day/per parcel Local currency 0.30 SDR Period of charge, if not daily Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only Collection 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival Special charges Poste restante 27 Poste restante service provided 27.1 Amount of charge per parcel Local currency SDR 27.2 Basis for charge if not an amount per parcel Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender 28.1 If not, parcel delivered to addressee under conditions prescribed by your country legislations 28.2 For parcels wrongly accepted, action taken on a case-by-case basis Period of retention 32 Period of retention for parcels 32.1 rmal period 1 Month(s) 32.2 Exceptional period 2 Month(s) 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 1 Month(s) 33.2 Exceptional period 2 Month(s) Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Page 3 of 12

4 Parcel Post Compendium Online Office name: Baku MTC Name: Mr Veliyev Fikret Function: Chief Address: Drogal street 702, AZ1010 Baku, Azerbaijan Tel: 1: (+994) : (+994) Fax: (+994) Languages in which track and trace information is available English Azerbaijani, Russian. Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted 35.1 Central office (in destination country) to which requests must be sent Office name: Name: Function: Baku MTC Mr Veliyev Fikret Chief Address: Drogal street 702, AZ1010 Baku, Azerbaijan Tel: 1: (+994) : (+994) Fax: (+994) Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Special provisions - Customs declarations Office name: Name: "Azerpost" LLC Mr Galayev vruz Function: Chief of the department for quality control of "Azerpost" LLC Address: U.Hajibeyli street 72, AZ1000 Baku, Azerbaijan Tel: 1: (+994) : (+994) Fax: (+994) nqalayev@azerpost.az Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 09:00-13:00 14:00-18:00 Tuesday 09:00-13:00 14:00-18:00 Wednesday 09:00-13:00 14:00-18:00 Thursday 09:00-13:00 14:00-18:00 Friday 09:00-13:00 14:00-18:00 Saturday - - Sunday - - Languages English Azerbaijani, Turkish, Russian. 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed French English Azerbaijani, Russian. 2 2 National Holidays 41.1 National holidays National holiday in 2017 Month Day(s) National Holidays - Description January 1 The New Year's Day Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels 38.1 Documents attached to the parcels bill Service to customers 39 On-line tracking provided 39.1 Web site address to access information January 2 The New Year's Day January 3 The New Year's Day January 4 The New Year's Day January 20 Martyrs Day March 8 The Women's Day March 20 vruz Holiday March 21 vruz Holiday March 22 vruz Holiday Page 4 of 12

5 Parcel Post Compendium Online March 23 vruz Holiday March 24 vruz Holiday May 9 The Victory Day over fascism May 28 The Republic Day June 15 The Day of National Salvation June 26 The Armed Forces Day and Ramadan Holiday June 27 Ramadan Holiday September 1 Gurban Holiday September 2 Gurban Holiday vember 9 State Flag Day December 31 The World Azerbaijanis Solidarity Day Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) National holiday in 2018 Month Day(s) National Holidays - Description January 1 The New Year's Day January 2 The New Year's Day January 20 Martyrs Day March 8 The Women's Day March 20 vruz Holiday March 21 vruz Holiday March 22 vruz Holiday March 23 vruz Holiday March 24 vruz Holiday May 9 The Victory Day over fascism May 28 The Republic Day June 15 The Day of National Salvation June 16 Ramadan Holiday June 17 Ramadan Holiday June 26 The Armed Forces Day August 22 Gurban Holiday August 23 Gurban Holiday vember 9 State Flag Day December 31 The World Azerbaijanis Solidarity Day Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country 44.4 Areas of the country where the parcel service is NOT provided Localities Jabrayil Khankandi Khojavand Khojaly Kalbajar Gubadly Lachin Shusha Zengilan Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post Regional Holidays 41.2 Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays Localities and description Page 5 of 12

6 Parcel Post Compendium Online Office name: Baku MTC IMPC codel: AZBAKB Name: Mr Veliyev Fikret Function: Chief Address: Drogal street 702, AZ1010 Baku, Azerbaijan Tel: 1: (+994) : (+) Fax: (+994) Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 09:00-13:00 14:00-18:00 Tuesday 09:00-13:00 14:00-18:00 Wednesday 09:00-13:00 14:00-18:00 Thursday 09:00-13:00 14:00-18:00 Friday 09:00-13:00 14:00-18:00 Saturday 09:00-13:00 14:00-18:00 Sunday - - Observations/Comments Delivery standards See the annexes. Barcode 48 Barcode sample used on all outward international postal parcels. Page 6 of 12

7 Parcel Post Compendium Online - Annexes Parcel delivery standards - Air parcel OE Name Baku MTC IMPC Code AZBAKB Tel (+994) Fax (+994) Hours of operation Monday-Saturday: 00:00-23:59 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-13:00 Tuesday Wednesday Thursday Monday 13:01-23:59 Wednesday Thursday Friday Tuesday 00:00-13:00 Wednesday Thursday Friday Tuesday 13:01-23:59 Thursday Friday Saturday Wednesday 00:00-13:00 Thursday Friday Saturday Wednesday 13:01-23:59 Friday Saturday Monday Thursday 00:00-13:00 Friday Saturday Monday Thursday 13:01-23:59 Saturday Monday Monday Friday 00:00-13:00 Saturday Monday Monday Friday 13:01-23:59 Monday Monday Tuesday Saturday 00:00-13:00 Monday Monday Tuesday Saturday 13:01-23:59 Tuesday Wednesday Thursday Sunday 00:00-23:59 Tuesday Wednesday Thursday Definition of zones Zone 1: Cities Page 7 of 12

8 Parcel Post Compendium Online - Annexes AZ0100 AZ0110, AZ0200 AZ0210, AZ0300 AZ0310, AZ0400 AZ0410, AZ0600 AZ0610, AZ0900 AZ0910, AZ1000 AZ1210, AZ1300 AZ1310, AZ1500 AZ1510, AZ1600 AZ1610, AZ1700 AZ1710, AZ1800 AZ1810, AZ2000 AZ2099, AZ2200 AZ2210, AZ2300 AZ2310, AZ2400 AZ2410, AZ2500 AZ2510, AZ2700 AZ2710, AZ3000 AZ3010, AZ3100 AZ3110, AZ3300 AZ3310, AZ3400 AZ3410, AZ3600 AZ3610, AZ3700 AZ3710, AZ3800 AZ3810, AZ4000 AZ4010, AZ4200 AZ4210, AZ4400 AZ4410, AZ4500 AZ4710, AZ4800 AZ4810, AZ4900 AZ4910, AZ5000 AZ5110, AZ5200 AZ5210, AZ5300 AZ5310, AZ5400 AZ5410, AZ5500 AZ5510, AZ5600 AZ5610, AZ5700 AZ5710, AZ5900 AZ5910, AZ6100 AZ6110, AZ6300 AZ6310, AZ6500 AZ6510, AZ6600 AZ6610, AZ7000 AZ7099, AZ8000 AZ8010 Zone 2: AZ0111 AZ0199, AZ0211 AZ0299, AZ0311 AZ0399, AZ0411 AZ0599, AZ0611 AZ0899, AZ0911 AZ0999, AZ1211 AZ1299, AZ1311 AZ1399, AZ1511 AZ1599, AZ1611 AZ1699, AZ1711 AZ1799, AZ1811 AZ1999, AZ2100 AZ2199, AZ2211 AZ2299, AZ2311 AZ2399, AZ2411 AZ2499, AZ2511 AZ2599, AZ2711 AZ2799, AZ3011 AZ3099, AZ3111 AZ3199, AZ3311 AZ3399, AZ3411 AZ3599, AZ3611 AZ3699, AZ3711 AZ3799, AZ3811 AZ3899, AZ4011 AZ4099, AZ4211 AZ4399, AZ4411 AZ4499, AZ4711 AZ4799, AZ4811 AZ4899, AZ4911 AZ4999, AZ5111 AZ5199, AZ5211 AZ5299, AZ5311 AZ5399, AZ5411 AZ5499, AZ5511 AZ5599, AZ5611 AZ5699, AZ5711 AZ5799, AZ5911 AZ6099, AZ6111 AZ6299, AZ6311 AZ6399, AZ6511 AZ6599, AZ6611 AZ6710, AZ6800 AZ6810, AZ6900 AZ6910, AZ7100 AZ7110, AZ7200 AZ7210, AZ7300 AZ7310, AZ8011 AZ8099 Zone 3: AZ6711 AZ6799, AZ6811 AZ6899, AZ6911 AZ6999, AZ7111 AZ7199, AZ7211 AZ7299, AZ7311 AZ7399 Cities Cities Page 8 of 12

9 Parcel Post Compendium Online - Annexes Arrival at office of exchange: 2 hours Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 24 hours 2 hours Page 9 of 12

10 Parcel Post Compendium Online - Annexes Parcel delivery standards - Surface parcel OE Name Baku MTC IMPC Code AZBAKB Tel (+994) Fax (+994) Hours of operation Monday-Saturday: 00:00-23:59 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-13:00 Tuesday Wednesday Thursday Monday 13:01-23:59 Wednesday Thursday Friday Tuesday 00:00-13:00 Wednesday Thursday Friday Tuesday 13:01-23:59 Thursday Friday Saturday Wednesday 00:00-13:00 Thursday Friday Saturday Wednesday 13:01-23:59 Friday Saturday Monday Thursday 00:00-13:00 Friday Saturday Monday Tuesday 13:01-23:59 Saturday Monday Monday Friday 00:00-13:00 Saturday Monday Monday Friday 13:01-23:59 Monday Monday Tuesday Saturday 00:00-13:00 Monday Monday Tuesday Saturday 13:01-23:59 Tuesday Wednesday Thursday Sunday 00:00-23:59 Tuesday Wednesday Thursday Definition of zones Zone 1: Cities Page 10 of 12

11 Parcel Post Compendium Online - Annexes AZ0100 AZ0110, AZ0200 AZ0210, AZ0300 AZ0310, AZ0400 AZ0410, AZ0600 AZ0610, AZ0900 AZ0910, AZ1000 AZ1210, AZ1300 AZ1310, AZ1500 AZ1510, AZ1600 AZ1610, AZ1700 AZ1710, AZ1800 AZ1810, AZ2000 AZ2099, AZ2200 AZ2210, AZ2300 AZ2310, AZ2400 AZ2410, AZ2500 AZ2510, AZ2700 AZ2710, AZ3000 AZ3010, AZ3100 AZ3110, AZ3300 AZ3310, AZ3400 AZ3410, AZ3600 AZ3610, AZ3700 AZ3710, AZ3800 AZ3810, AZ4000 AZ4010, AZ4200 AZ4210, AZ4400 AZ4410, AZ4500 AZ4710, AZ4800 AZ4810, AZ4900 AZ4910, AZ5000 AZ5110, AZ5200 AZ5210, AZ5300 AZ5310, AZ5400 AZ5410, AZ5500 AZ5510, AZ5600 AZ5610, AZ5700 AZ5710, AZ5900 AZ5910, AZ6100 AZ6110, AZ6300 AZ6310, AZ6500 AZ6510, AZ6600 AZ6610, AZ7000 AZ7099, AZ8000 AZ8010 Zone 2: AZ0111 AZ0199, AZ0211 AZ0299, AZ0311 AZ0399, AZ0411 AZ0599, AZ0611 AZ0899, AZ0911 AZ0999, AZ1211 AZ1299, AZ1311 AZ1399, AZ1511 AZ1599, AZ1611 AZ1699, AZ1711 AZ1799, AZ1811 AZ1999, AZ2100 AZ2199, AZ2211 AZ2299, AZ2311 AZ2399, AZ2411 AZ2499, AZ2511 AZ2599, AZ2711 AZ2799, AZ3011 AZ3099, AZ3111 AZ3199, AZ3311 AZ3399, AZ3411 AZ3599, AZ3611 AZ3699, AZ3711 AZ3799, AZ3811 AZ3899, AZ4011 AZ4099, AZ4211 AZ4399, AZ4411 AZ4499, AZ4711 AZ4799, AZ4811 AZ4899, AZ4911 AZ4999, AZ5111 AZ5199, AZ5211 AZ5299, AZ5311 AZ5399, AZ5411 AZ5499, AZ5511 AZ5599, AZ5611 AZ5699, AZ5711 AZ5799, AZ5911 AZ6099, AZ6111 AZ6299, AZ6311 AZ6399, AZ6511 AZ6599, AZ6611 AZ6710, AZ6800 AZ6810, AZ6900 AZ6910, AZ7100 AZ7110, AZ7200 AZ7210, AZ7300 AZ7310, AZ8011 AZ8099 Zone 3: AZ6711 AZ6799, AZ6811 AZ6899, AZ6911 AZ6999, AZ7111 AZ7199, AZ7211 AZ7299, AZ7311 AZ7399 Cities Cities Page 11 of 12

12 Parcel Post Compendium Online - Annexes Arrival at office of exchange: 2 hours Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 24 hours 2 hours Last validation date: Da V1 30/10/2017 Page 12 of 12