January From the Editor. In the Works. continue. the. Insider s Peek

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1 Do you like our Newsletter? Click Here & Tell us about it. Magaya Insider is Sponsored By Magaya Insurance Services provides concierge-style service for all your insurance needs. Insider s Peek How to: Create and Save List Views and Shipment Reports the In the Works From the Editor Did you know you can customize the views of lists in your Magaya Explorer to make it easier to find information? You can also customize shipment reports and save them for future use. Learn how in this month s how-to article. Our case study this month takes you to Houston, Texas and Dakar, Senegal, where the staff of logistics provider, Africa 2000, works shipping heavy machinery and other cargo from the US to West Africa. See how they use the Magaya Cargo System to manage break bulk and other shipments. Magaya Corporation participated in the FCFB s 7th Annual Golf Tournament on January 24, 2013 at the Country Club of Miami. The event was sponsored by the Florida Customs Brokers & Forwarders Association. In attendance from Magaya Corporation were Logistics Management Advisors Andres Rubio, Ernesto Losada, and Eduardo Bencomo. Licensed insurance broker Vanessa Donado from Magaya Insurance Services also attended. See photographs on Magaya.com s News page and the LinkedIn group, Magaya Network Community. Latest Videos January 2013 Magaya Software YouTube Channel Magaya WMS Mobile Magaya VIN Decoder Click here to Subscribe to our channel and keep up to date with our latest training videos New Customers: December 2012 Case Study: Africa 2000 New Startup Page in Magaya Explorer With the next release of Magaya software, a new Startup Page will appear. It will welcome users to the software interface and contain helpful tips for new users just getting started with the software, links to video tutorials and tech tips, and more. Features of the new Startup Page: User Voice: Post suggestions of new software features you want to see and vote on other suggestions Flowcharts: Typical workflows of major operations processes show you how the system works and where to begin New plug-ins: Learn about the latest plug-ins and how they can help your business News: Get the latest news from Magaya Corporation, including the monthly newsletter LinkedIn Magaya Network Community Group The Startup Page will be included in the menu of folders on the left side of the interface. You can access it at any time by clicking it just as you would when moving from one transaction to another in the system. Future plans include customizing tools so you can set your Startup page preferences. continue

2 the MagayaInsider page 2 How To Create and Save List Views and Shipment Reports This how-to article shows you a quick way to customize the views of lists in your Magaya Explorer and make it easier to find information. For example, you may need to create a list to view one consignee at a time. We ll also look at how to make a report for an individual shipment. To find the list view later, click the dropdown next to the star. Steps: Go to: Warehousing > Shipment List Filter the list to see the information you want such as a list of just one consignee. Select to include the Masters or Houses. Save the filtered list so you don t have to reset the filter conditions again: Click the blue star on the top of the list, and select Save this View. Views can be created and saved in any list. The list view can be printed, exported as a PDF via the Actions button, or ed as a PDF or in HTML format by clicking the button. Shipment Reports Give the list view a name in the dialog box: To create, save and send a report about a specific shipment, use the options in the Actions list for the shipment. For example, see all the VINs for cars in containers and save the report Go to the shipment you need. Click Actions and select the report option you need. The report screen opens in a separate tab in your Magaya Explorer. You can click back and forth between the report screen and the shipment screen without closing the report. previous continue

3 the MagayaInsider page 3 How To Create and Save List Views and Shipment Reports Continued 5. Save the report by clicking the Save button on the bottom toolbar. Any reports you create in the future can use the same configurations you saved. The options in this reports menu enable you to group cargo in different ways to see the items per shipper, supplier, consignee, etc. View the House listing or create a cargo manifest report. All saved shipment reports are available from the Saved Reports menu via the Actions button in the Shipment. You can print, or send a report through the Magaya Network Choose the columns you want in your report by clicking the Actions button at the bottom of the report menu. Customize the report by clicking the Configure button on the bottom toolbar. previous continue

4 the MagayaInsider New Customers December 2012 was a record-breaking month for Magaya Corporation. The Sales Team brought in more customers with the December promotion for a total of 57 new customers. Magaya Corporation welcomes the following 57 new members who joined the Magaya Network in December (Roll your mouse over the names to see their location in the map) Aduana International, Los Angeles, CA AGL, Guatemala City, Guatemala All Transport LCL, Inc. Miami, FL AMS Container Line, Inc, Piscataway, NJ Anchor Express, Inc., Wood Dale, IL BL Worldwide, Miami, FL BSL Shipping, Long Beach, CA Cargosense, Höllviken, Sweden Concept in Freight Limited, Port of Spain, Global Shipping (Canada) Ltd., Mississauga, Canada GNH Logistics do Brasil, Sao Paulo, Brazil Ground Cargo Transportation (Uruguay), Montevideo, Uruguay Handling & Services, Buenos Aires, Argentina Herco Freight Forwarders, Inc., Miami, FL I.M.A. Express, Inglewood, CA Icon Logistics Services, Laurel, Maryland Intorvolca Logistics de Mexico S.A. de C.V., Mexico D.F., Mexico Intorvolca Logistics LLC., Miami, FL Intorvolca Logistics, S.A.S., Bogota, Colombia Iomeca, Miami, FL ISL Panama, Colon, Panama Island Air Charters, Fort Lauderdale, FL Just in Time Logistics, Sao Paulo, Brazil Kaefer International Trading, Inc., Wilmington, Leghan Trade & Logistics Services S. de R.L. de C.V., Mexico City, Mexico Logimar Cargo, Colon, Panama M & T Cargo Corp., Newark, NJ Madkem Logistics, Brooklyn, NY Maritime Transportation & Logistics Inc., Houston, TX Martin Bencher do Brasil Logistica LTDA, São Paulo, Brazil Trinidad & Tobago Inter Logistics Group, Miami, FL DE NYCitex, Jamaica, NY In Central America & the Caribbean Conlogic Import & Export, Doral, FL Intorvolca International, C.A., Valencia, Kit Trading Commercial Export Ltda., Ocean Cargo Express Lines, Savannah, GA Delpa Estados Unidos, Miami, FL Venezuela In New Jersey Cascavel, and NY Brazil G&G Cargo Logistics PCC Logistics, Oakland, CA In In Maryland Florida In Brazil & Delaware (Costa Rica), Santa Ana, Dhuan International Logistics Corp., Hialeah Power Express Forwarder (Davao), Davao, In Sweden Gardens, FL In California Costa Florida Rica Trading Services Inc, Iomeca, Miami Philippines Cargosense, Höllviken, G&G Miami Cargo Logistics Island Air Charters, Fort Dimar International Dom Cargo Corp., Santo Sweden Power Express Forwarder (General Santos), In Canada (Guatemala), Herco Freight Guatemala Forwarders, Lauderdale Domingo, Dominican Republic General Santos, Philippines In Utah In Illinois City, Inc., Guatemala Miami T&D Delivery, West Palm Fast Cargo Inc, Miami, FL In Texas T&D Delivery, West Palm Beach, FL In Georgia Inter Logistics Group, Miami Beach Florida Trading Services Inc, Miami, FL AGL, In In Colombia Venezuela ISL Panama, Colon, Guatemala City, Temma Freight Logistics, Inc., Colon Free Panama Intorvolca Logistics LLC., United Container Line, Miami Fracht do Brasil Logistica., São Paulo, Brazil In Philippines In Mexico Guatemala Maryland AMS Fracht Container do Brasil Line, Inc, Logistica., Trade Zone, Panama All Transport LCL, Inc. Miami Logimar Miami Cargo, Colon, United Marine Lines, LLC, Concept FSC Mexico, Guadalajara, Mexico Piscataway, Icon São Logistics in Freight Paulo, NJ Power Services, BrazilExpress FSC Transtica S.A. (Honduras), Honduras Panama Forwarder Mexico, Guadalajara, Mexico BL Worldwide, Miami Iomeca, Miami FSC USA, Laredo, Texas Aduana Limited, Coral Gables International, Laurel M & Port T GNH Cargo of Los Spain, Logistics (Davao), Corp., Davao do Brasil, Intorvolca Logistics de Mexico S.A. United Container Line, Miami, FL Angeles, CA Temma Freight Logistics, In AustraliaTrinidad Conlogic Newark, Import & Export, Doral Herco Freight Forwarders, G&G Cargo Logistics (Costa Rica), Santa Ana, Global & Sao Shipping Tobago NJ Paulo, Brazil (Canada) de C.V., Mexico D.F., Mexico In In Argentina Uruguay Power Express United Marine Lines, LLC, Coral Gables, FL BSL Shipping, Ltd., Delpa Madkem Mississauga, Long Estados Logistics, Unidos, Canada Miami Inc., Miami Costa Rica Anchor Delaware Just in Time Logistics, Inc., Forwarder Sao Colon Free Trade Dimar International Express, (General Inc., Dom World Santos), Baggage, Leghan General Trade & Logistics Services World Baggage, Bundanoon, New South Beach, Worldwide Wood CA Brooklyn, Dhuan Ocean Kaefer Dale Cargo, Paulo, NY Cargo International Salt Brazil Zone, Panama Ground Handling Cargo & Services, Transportation Santos Cargo Corp., Santo Bundanoon, Express Logistics S. New de R.L. Inter South (Uruguay), Buenos Logistics de C.V., Aires Group, Mexico Montevideo Miami City, G&G Cargo Logistics (Guatemala), Guatemala FSC Wales, Australia I.M.A. Lake Express, City Lines, USA, NYCitex, Savannah, Jamaica, GA NY Corp., Trading, Laredo, Kit Hialeah Inc., Trading TX Wales Gardens Wilmington Commercial Transtica S.A. (Honduras), Domingo, Dominican Mexico Intorvolca Logistics LLC., City, Guatemala Inglewood, Global CA Intorvolca Distribution International, Export Ltda., and Cascavel, Brazil Worldwide Cargo, Salt Lake City, Utah Logistics Maritime Intorvolca RepublicTransportation Logistics, Fast Cargo LLC, Inc, South Miami Elgin & Honduras C.A., Valencia, Venezuela Miami Global Distribution and Logistics LLC, South PCC Logistics S.A.S., Logistics, Inc., Oakland, Martin Bogota, Houston, Bencher Colombia TX do Brasil Elgin, IL CA Logistica LTDA, São Paulo, Be sure to join us on our LinkedIn Group: Brazil The Magaya Network Community! Click here to join now!

5 CASE STUDY: Africa 2000 Inc. Freight Forwarder/NVOCC Solving the Logistics Puzzle Houston-based logistics provider Africa 2000 Inc. is experienced in shipping heavy machinery and oil well supplies to West Africa. They also provide packing, crating, and storage at their TSA-approved cargo screening facility.,, We put all the pieces together so the customer doesn t have to worry about what s behind the scenes. We worry about the details for them. Jose Lozano, Traffic Manager, Africa 2000

6 Africa 2000 Inc. At a Glance Africa 2000 Inc. Industry Freight Forwarder/NVOCC Solution Magaya Cargo System Africa 2000 Inc. is an IATA/CNS accredited agent and a licensed freight forwarder/nvocc based in Houston, TX. They ship all kinds of freight via air, ocean, and Roll-On Roll-Off (RORO) vessels. They specialize in handling breakbulk such as oil field supplies and construction equipment going to Africa, Europe, Middle East and South America. Africa 2000 Inc. of Houston works closely with their office in Dakar, Senegal, and agents on the West Coast of Africa who receive shipments at ports such as Lagos, Luanda, the Port of Onne, Malabo, Tema, Pointe-Noire, and other locations. After the cargo arrives, Africa 2000 unloads ships through stevedoring services they provide using approximately 30 trucks and trailers operating at the Port of Dakar. They also move cement, iron ore, and other raw materials up and down the coast of West Africa via charter vessels. Typical cargo they ship includes oil field equipment, drill pipes, pumps, engines, trucks and trailers. Commercial vehicles are also needed in this region where industry has expanded in pursuit of many natural resources such as oil, diamonds, coal, copper, gold, and more. Sharing information between offices helps the staff of Africa 2000 ensure quality service for their customers worldwide. Since the region can experience political instability which can lead to service disruptions, the staff at Africa 2000 is ready to present alternatives to their customers either by re-routing shipments or holding items until it is safe to ship them. Traffic Manager Jose Lozano commented on their method of serving their customers: We put all the pieces together so the customer doesn t have to worry about what s behind the scenes. All they know is that their cargo will go from A to B on this date and be there on time. That s it. We worry about the details for them. Starting Small Mr. Lozano started working at Africa 2000 about two years after the company opened. The company was started by Mr. Lo, who is from Senegal. Mr. Lozano said it was just the two of them back then. Now there are over a dozen employees, and the company provides a wide range of logistics services from its 40,000 square-foot warehouse and 2 acres of land next to Houston s George Bush Intercontinental Airport. Services include: Door-to-Door Ocean Freight Packing and Crating Warehousing FCL and LCL Air and Ocean Vessel Chartering Hazardous Cargo Air and Marine Insurance In the first few years, they kept track of shipments and invoices in spreadsheets. It was simple in the beginning, but as we grew we needed a better way to manage the operations, Mr. Lozano said. He used his background in freight forwarding and computer science to evaluate logistics software. After receiving a demo of Magaya software, he liked what he saw. He and his staff combined their training from hands-on training offered by Magaya and the free video tutorials online. Software Evaluation and Process Improvements One of the needs that drove the search for logistics software was a requirement to improve warehousing with a shipping and receiving system that included labeling. They also wanted a system to link the invoicing, payments, and Accounts Receivable (AR) with the operations. Their warehouse procedures before implementing the Magaya Cargo System included placing stickers on boxes, hand writing information, and other manual, paper-based tasks. One of the improvements they have gained is from a detailed label printed from the system that includes all the cargo details and its location within the warehouse.

7 Africa 2000 Inc. Mr. Lozano keeps track of all the items in the software. He replicated the physical layout of the warehouse by assigning each location with a code. Some locations are assigned to certain customers. Since Africa 2000 is a Certified Cargo Screening Facility (CCSF) certified by the U.S. Transportation Security Administration (TSA), other storage areas are separated into air and ocean sections. The warehouse processes are more organized since implementing the software. The warehouse staff and office staff work together to input data about all cargo received and to ensure the information is correct and complete. They scan documents and attach them to the Warehouse Receipt transaction in the software, including documents such as packing lists, commercial invoices, and certificates of compliance. They all the information to the customers, including the attached documents. They also include storage fees, pickup charges, and other charges. When items are to be shipped out of the warehouse, the staff prints a loading guide from the system. We have a Quality Assurance checklist to ensure the correct cargo is shipped to the correct destination, Mr. Lozano said. They also create the Bills of Lading, Air Waybills, Dock Receipts, and other documents which are included in the system. Keeping customers informed is easy, Mr. Lozano said, by using the integrated feature that enables the staff to send updates of cargo arrival dates and times. Putting the Pieces of the Puzzle Together Mr. Lo and Mr. Lozano begin the process of finding the best solution for each customer during their conversations about the cargo and destination. They discuss their shipment and recommend a carrier and route. If a shipment requires trucking, that service is arranged through an in-house carrier. The trucking company obtains the permits needed for wide-load transports that must travel on highways. For example, a recent shipment of oversized cargo had to be routed from California to the East Coast so it could be loaded on a vessel going to Africa. When heavy equipment is too large to fit inside a container, it might be disassembled into parts, packed into custom-made crates, and placed inside containers. If an item would be better transported whole, Mr. Lozano arranges a Roll On Roll Off (RORO) vessel. If a customer needs cargo insurance, Africa 2000 offers that service as well. Their destination agents in West Africa can perform the Customs procedures, or the customer can handle that themselves. We try to help our clients find the best way to ship their goods by being flexible and open to accommodate different requests, Mr. Lozano said. In addition to providing their customers with assurance, Africa 2000 has gained improvements in its own operations. To ensure a business is running well, it s necessary to see data about the income and expenses. Mr. Lozano commented that the software helps them keep track of receivables and aging accounts. They also create reports from the system to see what inventory they have for each customer and to look at shipments per month. He creates reports for the TSA to comply with their Cargo Screening status and to give the airlines the certificates needed for air shipments. Mr. Lozano customized some documents such as adding the company logo on invoices, the loading guide, and packing list. They also automated ocean and air freight charges and documentation fees so that they automatically appear on each transaction, ensuring that no charges are forgotten. These in-house improvements combined with the company s flexibility and transparency has helped the company grow, Mr. Lozano said. We re more efficient, he said. Now everything is in one place. The sky is the limit. We re ready to take off. We have a lot of repeat clients who refer new customers to us. Our slogan is Service, Integrity, and Trust. We pride ourselves on being honest and available for our customers, he said. In fact, some customers have become friends. We try to make them feel they are part of the family. All rights reserved. Magaya, the Magaya logo and all products are all trademarked unless specifically specified as of a third party. Copyright 2013, Magaya Corporation info@magaya.com magaya.com