Trans-Pacific PREMIUM SERVICE

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1 Trans-Pacific PREMIUM SERVICE uality Proven and Guaranteed HMM started new concept of shipping service for satisfying customers needs and successfully achieved Safety and Speed for Trans-Pacific shipment by Premium Service. Open May 15 th 2017 Customers 34 Containers 9,256Teus (~Dec 17) Redesigned Services and Strong IT Solutions Simplified Service Package of Premium Service supported by HMM IT solution that enables the whole process of loading and discharging to be safe and precise. E & Space Guarantee Hot Local Block Stowage Operation : Hours Guaranteed Free Flow Fleet and Terminal : HMM Own Operation Premium Service is more reliable with independent operation for both inland and ocean transportation by HMM s own fleets and terminal facilities. Trans-Pacific Market Leading Punctuality HMM s Vessel Punctuality ranked first among Trans-Pacific carriers. HMM scored 82.9% which is 8.1% points higher than market avg. 74.8% (Route) PS1, WUT Terminal Rank Carrier Punctuality 1 HMM 82.9% 2 Hamburg Sud 81.5% 3 MSC 80.5% 4 Maersk Line 80.3% Source : SeaIntel ( 17. Oct) HYUNDI MERCHNT MRINE CO., LTD

2 Trans-Pacific PREMIUM SERVICE Service Product Details E & SPCE GURNTEE HOT LOCL BLOCK STOWGE WHEELED OPERTION FREE FLOW Trans-Pacific Trade Management Dept.

3 Premium Service For your Safe and Swift cargo delivery, HMM provides special arrangements. Service Product #1 E & Space Guarantee (P1) Guarantees Equipment supply and Space arrangement in origin ports for your export shipments Origin : ll sian Origin Ports Discharge : ll US and Canada Ports Route : ll Routes to US and Canada #2 Hot Local Block Stowage (P2) Guarantees the first sequence of discharge order at destination Port by Hot Local Block Stowage Origin : Shanghai, Ningbo, Busan, Yantian, Hong Kong, Kaohsiung, Vung Tau Port of Discharge : Los ngeles, Long Beach, Tacoma Route : PS1, PS2, PN2 #3 WHEELED OPERTION (P3) Provides wheeled operation at discharge for prompt land delivery at destination Origin : Shanghai, Busan, Yantian, Hong Kong Kaohsiung, Vung Tau Port of Discharge : Los ngeles, Tacoma Terminal : Los ngeles PM Terminal (PMT) Washington United Terminal (WUT) Route : PS2, PN2 #4 FREE FLOW (P4) Provides designated yard for your containers for discharge and free gate out for prompt delivery Origin : Busan (Direct Call) Port of Discharge : Los ngeles, Tacoma Terminal : Los ngeles PM Terminal (PMT) Washington United Terminal (WUT) Route : PS2, PN2

4 Premium Service Pre - Steps for Premium Service greed business details for Premium Service are to be filed in the service contract before shipment Origin, Destination, Route and Service Terms (CY or DR) Volume and Effective Period Terms and Conditions: Surcharge Premium, Free Time, Space Guarantee, and so forth Product Details of Premium Service Product dvantage Route Origins Destination Surcharge Premium Process & Conditions E & Space Guarantee (P1) E & Space Supply ll routes for Trans-Pacific East Bound ll Origins for Trans-Pacific East Bound ll US & Canada Destinations $400 PR1) - Booking must be arranged and tagged for P1 service. - In peak season (if PSS is applicable), a new business proposal for P1 service is substituted for PSS application First Hot Local sequence of Block Stowage discharge (P2) order Operation (P3) Free Flow (P4) operation in discharge and CY 24 Hours of Term guaranteed time for pick-up container DR Term operation in discharge and 48 Hours of guaranteed time for completion of delivery Designated yard for discharging containers and Free gate-out PS1, PS2 & PN2 Hong Kong Vung Tau Pusan Kaohsiung, Los ngeles, Tacoma and Local destinations Los ngeles and Tacoma Los ngeles, Tacoma and Local destinations Los ngeles and Tacoma $500 PR2) $600 PR3) $600 PR4) - Booking must be arranged and tagged for P2 service. - T/S cargo can also use P2 service via following T/S hub port : Busan, Hong Kong - Booking must be arranged and tagged for P3 service. - Chassis Free Time : 4 working days. (Chassis usage charge after Free Time : $25 per Day) - Service is not guaranteed if the following issues occur: Operation delay by Terminal, delayed payment of freight, customs clearance problems, any other issues caused by customer s destination side. - Late Pick-Up Penalty : $100/Unit (If stays over 24 hours after pre-mounted in the yard) - Booking must be arranged and tagged for P3 service. - Chassis Free Time : 4 workding days (Chassis usage charge after Free Time : $25/Day) - Service is not guaranteed as to the following : operation delay by Terminal, delayed payment of freight, customs clearance problem occurred, and any other issues caused by customer s destination side. nd any problems caused by nominated trucker side such as shortage of truck, driver or other reasons after carrier s timely dispatach order. - Booking must be arranged and tagged for P4 service. - Requires more than 60 FEUs per Voyage. (Required volumes are subject to Terminal situation) - Left-Over Fee : $100/Unit (ll containers must be gated out within a single shift operation or left-over fee will be assessed.) Combined Premium service : If multiple products are purchased, the Premium surcharges will be assessed based on the highest premium service requested.

5 Premium Service :& E & Space Guarantee (P1 Service) What is the difference between P1 Service and Peak Season Surcharge (PSS)? P1 service guarantees a year-round basis for stable and safe service for long term validity. Paying PSS in order to obtain space in a peak season is temporary and subject to market change and conditions. Can the P1 service be purchased on a temporary basis? Yes, it is available for any designated period you request. However, if a PSS is also applicable during that period, then we suggest PSS as your option for space requirements. Hot Local Block Stowage (P2 Service) re transshipment moves available for the P2 Service? Yes, transshipment moves are available as long as they are transshipped at one of the following ports: Shanghai, Hong Kong, Busan, Yantian or Kaohsiung. Is a shipment destined to IPI points also available for P2 service? P2 service is available for local import shipments only at this time, but we are currently considering expansion of coverage to inland destinations. Operation (P3 Service) Is there any volume limitation for P3 service? Yes, customer needs to share expected volume per each voyage before reaching agreement for P3 service. HMM will be providing you service within the agreed volume of containers based on the service contract. Is door delivery by customer s nominated trucker(s) available to use P3 service? Yes, P3 service is available under cooperation with customer s nominated trucker(s). P3 service is subject to trucker s smooth operation with carrier without delay or any shortage of drivers or any other supply. Free Flow (P4 Service) Is the volume less than 60 containers per voyage not available for P4 service? We will review on case by case basis, but the single shipment per voyage requirement should be very close to the minimum amount. Refund (Overall) If carrier fail to deliver the service, is there any reimbursement process? Yes, we will refund the Premium surcharge in the event of failure to provide service due to Carrier s fault.