Alysha Englerth

Transcription

1 If you have further questions after you have gone through your training, please contact me for assistance and further training. Alysha Englerth

2 MAINLINE MERCHANDISING 1. When entering a store, grab a plastic bag for garbage and a shopping cart if needed 2. Proceed to the back room to sign in on vendor log (Target only) 3. Grab a flat bed and find totes to be merchandised 4. Bring flat bed with totes to the mainline & park flat bed in a way that customers can still walk through the aisle and you are as minimally invasive as possible 5. Remove zip ties using box cutter (point blade away from body) *Never leave your box cutter lying around* 6. If you have an invoice, please make sure that it is given to either the receiving manager or another manager on duty. 7. Replace titles, one by one. For each new title added to the mainline, remove an old one. a. If you received any titles that go at the checkouts, make sure to save copies to put at the checkouts. 8. Place old magazines in the totes to be returned 9. Repeat until all magazines have been replaced with the new issue. 10. Go to the checkouts and place any titles that go at the checkouts. Remove the old issue; place the new. People and US weekly are the only titles in which you should keep a couple (one or two) copies of the old issue in case of sell through. 11.Bring totes back to where you got them & fill out return paperwork 12.Mark all totes to be returned a. Place return paperwork in return tote #1, regardless of how many return totes b. Mark totes with the date and : a. Magazines = M b. Books = B c. Hold/Backstock = Hold (these will NOT get picked up). Do not place yellow return sticker on these totes, or you risk them being picked up by the driver. 13.If applicable, call out from store ( ), then enter your 6 digit merchandiser code 14.Leave the store and go to the next one (if applicable).

3 WEEKLIES MERCHANDISING 1. When entering a store, grab a plastic bag for garbage and a shopping cart if needed 2. Proceed to the back room to sign in on vendor log (Target only) 3. Grab a flat bed & find totes to be merchandised 4. Bring flat bed with totes to the front check outs, park flat bed at the least busy checkout. 5. Remove zip ties using box cutter (point blade away from body) *Never leave your box cutter lying around* 6. You should have paperwork in one of the totes. There will be a return form, yellow return stickers and may or may not (depending on the store) an invoice. 1. If you have the invoice, please make sure that it is given to either the receiving manager or another manager on duty. 7. Replace the old magazines with the new magazines in appropriately marked spot. 8. Place old magazines in a tote to be returned 9. Repeat until all weeklies have been replaced with the new issue. 1. People and US weekly are the only titles in which you should keep a couple (one or two) copies of the old issue in case of sell through. 10.Finish cleaning up/touch up all other titles at checkouts until all empty slots have been filled with appropriate titles. 11.Go to the mainline 1. Replace any mainline titles you received with your weeklies 1. Replace the new with the old 2. Clean up the mainline 12.Bring totes back to where you got them & fill out return paperwork 13.Mark all totes to be returned 1. Place return paperwork in return tote #1, regardless of how many return totes you have. 2. Mark totes with the date and : 1. Magazines = M 2. Books = B 3. Hold/Backstock = Hold (these will NOT get picked up). Do not place yellow return sticker on these totes, or you risk them being picked up by the driver. 14.If applicable, call out from store ( ), then enter your 6 digit merchandiser code 15.Leave the store and go to the next one (if applicable).

4 RETURNING PRODUCT Books and magazines get placed into different totes. Never combine books and magazines together. 1 5 Write M for magazines and B for books, along with the date of service. Indicate which tote this is, along with how many total. Add yellow dot to indicate that the tote is ready to be returned. 1/4/2014 M 1/4/2014 B 1 2

5 DAKOTA RETURN FORM Date of Service Account number Account name # full totes (no empties) disregard Signature Merchandiser if: Target Cub, Coborn s Cashwise Lunds Byerly s. Rainbow Store personnel if: Any store other than what is listed above.

6 CORRUGATE DISPLAYS The first thing to do when you receive a display (also called a shipper ) is to speak with the store manager (or manager on duty) and discuss/ask where it is authorized to put up. After you receive approval to put it up, assemble the shipper. There are usually instructions included, but they are pretty selfexplanatory. Typically, the product that is to be placed in the shipper will be included in the same box. Place the product in the display and place the display in the approved location. If the manager says that they do not want it put out, we need to respect their decision. If/when that happens, merchandise the product into the mainline and discard of the cardboard display. Please call or Alysha to inform her that the display is not allowed to be put up. These displays usually do not have an off sale or date to take them down. It is normal to try to keep them up for as long as possible. When the product sells down to a point where the display looks bare, then please merchandise the remaining product into the mainline and dispose of the display. If the display starts getting worn and looking ragged, dispose of display and merchandise product into the mainline as well. One month is generally a good goal timeline.

7 BOOK MERCHANDISING Best Sellers Before #1 #2 #3 #4 #5 Previous Month Best Seller #6 #7 #8 #9 #10 During New Month Best Seller #1 #2 #3 #4 #5 #6 #7 #8 #9 #10 Please know that you might not receive all new Best Sellers in one week. In that case, your shelves will look like the during picture when you are done for the week. Once you receive the second part of the shipment (typically the following week), it should look like after #1 #2 #6 #7 After #3 #4 #8 #9 #5 #10

8 BOOK MERCHANDISING Paperbacks, Hardcover, Trade, and Children s New Month Previous Month 2 Month s ago Return Tote New Tote

9 BOOKS AT CUB FOODS (1) Receiving books 1. Dakota News merchandisers and/or drivers will deliver books in the totes over to the receiving station. The invoice for the books will either be inside the totes, or on top of the totes. 2. Receiver scans in product. Once the receiver has received the product, they will sign their invoice. 1. If the driver assists with the receiving of the product, the driver will bring the signed invoice back to Dakota News 2. If the driver does not assist with the receiving of the product, the receiver will place the signed invoice back into the tote with the books. 3. When the product is done being scanned in, a receiver report is printed. 1. If the driver assisted with the receiving of the product, the receiver report will be given to the driver, along with the signed invoice, to be delivered to Dakota News 2. If the driver did not assist with the receiving of the product, the receiver report will be placed in the book tote, along with the signed invoice. These papers will be sent back to Dakota News in the book totes that are returned. 4. Books may then be merchandised on the floor. 1. If the merchandiser gets to the store and the books are not scanned in and the receiver is present 1. Merchandiser asks the receiver to check in the product while they merchandise the magazines. Books should be ready to go by the time the magazines are done. Merchandiser does the books before leaving 2. If the merchandiser gets to the store and the books are not scanned in and the receiver is not present 1. Merchandiser leaves a note on the books unable to merchandise; not checked in. Books can be checked in at receivers convenience, and merchandiser will be back at next visit (usually a couple days), and will then merchandise Not on Files (NOF s) 1. Driver delivers while receiver is present 1. Driver notifies the store that they are delivering books 2. Driver helps check in the books 1. NOF s are sent back with the driver, along with the signed invoice indicating which books were NOF and therefore refused. 2. Driver delivers that product to me 2. Driver delivers while receiver is not present 1. Driver notifies store that they are delivering books 2. Book tote(s) are left by receiver s desk to be checked in, along with the invoice 3. As books are being checked in, if there are NOF s, they are added to the returns and therefore added to the return form and credit memo.

10 BOOKS AT CUB FOODS (2) Returning books 1. The Dakota News merchandiser puts all books to be returned neatly into totes and delivers to the receiver station with a note ready to be scanned out. 2. Merchandiser fills out return form, including the number of book totes to be returned, and adds a yellow dot sticker to each book tote to be returned. Merchandiser leaves the return form (white/pink copy) and the credit return memo with the book totes to be scanned out next to the receivers desk. 3. Receiver scans out the product, utilizing the credit return memo if needed 1. One copy of the receiver report is placed with the white copy of the return form and kept by Cub. A copy of the credit return memo should be kept as well. 2. One copy of the receiver report is stapled to the pink copy of the return form, along with the credit return memo, and returned to Dakota by placing in the return totes, along with the signed invoice and scan-in report (if applicable) 4. Receiver (if merchandiser is gone already) or merchandiser (if still at the store when scan-out is completed) places books into totes for returns and returns them to where the magazine totes are to ensure proper pick-up. Totes need to be zip tied shut. 3 rd Party deliveries The following locations are delivered by 3 rd party companies: CUB FOODS #30154 SBT 615 WEST CENTRAL ENTRANCE DULUTH MN CUB FOODS #31674 SBT 1200 SOUTH RIVERFRONT DRIVE MANKATO MN CUB FOODS #30194 SBT 1800 MADISON AVENUE MANKATO MN CUB FOODS #31574 SBT 100 XYLITE STREET CAMBRIDGE MN CUB FOODS MSP 1008 E HWY 55 BUFFALO MN CUB FOODS #31444 SBT 216 7TH STREET MONTICELLO MN CUB FOODS #30204 SBT ST STREET SOUTH WILLMAR MN The steps for these stores are the same as the other stores, with the exceptions listed below: 1. Driver delivers. Unknown whether just magazine or books AND magazines. All totes placed on the backroom for the merchandiser. 2. Merchandiser comes in to merchandise 1. If they find a book tote, they place by receiver s desk and notify a store employee that there are books to be checked in. A note would be left with the books totes indicating something to the effect of ready to be checked in 3. If books are checked in before merchandiser is done with magazines, they would then go ahead and merchandise the books. If the books are not checked in by the time they merchandise, they would be done at the next visit.

11 CUB CREDIT RETURN MEMO