The Power of Refurbishment

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Donald Palmer
6 years ago
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1 ATMIA Africa Conference: 21 st Century ATM for the Emerging New Africa The Power of Refurbishment The advantages of refurbished ATMs within Africa s new and emerging market Presented by: Matthias Thiele VP Global Business Dev, ACG

2 Pop Quiz #1 How many ATMs are installed worldwide (as of 2010)? a) 1.8 Million b) 2.2 Million c) 2.5 Million By 2015, there are going to be an estimated 3.1 million machines installed worldwide.* *ATMMarketplace.com: Installed ATM base is expected to reach 3.1 million by 2015

3 Africa: An Emerging ATM Market Ghana 1% Nigeria 25% Kenya 3% Tanzania 2% 2.3% of Global Market 50,000* ATMs Installed (2012) South Africa 69% Represents a 25% increase since from 2009! *Technology Banker: Does ATM have a future in Africa?

Future Outlook The Africa/Middle East region will exhibit the world s highest compound growth rate * through 2015, despite the popularity of mobile money on the

** More than twice the number of transactions per ATM than North America 40% higher than Europe and Asia Cash is still the primary means of payment is shops,

African consumers are demanding more technologically advanced, multi-function ATM systems (i.e. deposit automation, cardless payment, third-party payment services).

4 Future Outlook The Africa/Middle East region will exhibit the world s highest compound growth rate * through 2015, despite the popularity of mobile money on the Continent. ATMs are the preferred channel for dispensing cash. Africa and the Middle East lead the world in ATM cash withdrawals.** More than twice the number of transactions per ATM than North America 40% higher than Europe and Asia Cash is still the primary means of payment is shops, markets, restaurants, etc. Overall, tourism is increasing in Africa, and tourists require easy access to cash. African consumers are demanding more technologically advanced, multi-function ATM systems (i.e. deposit automation, cardless payment, third-party payment services). ATMs are becoming an increasingly vital component of the Continent s financial landscape. *ATMMarketplace.com: Installed ATM base is expected to reach 3.1 million by 2015 **ATMMarketplace.com: South Africa s independent deployers install ATMs

Future Outlook (Continued) RBR projections indicate that there will be roughly 70,000 ATMs

That means approximately 20,000 new ATM deployments over the next 3 years.

IADs. Refurbished ATMs offer a cost-effective solution for meeting the market s aggressive

5 Future Outlook (Continued) RBR projections indicate that there will be roughly 70,000 ATMs installed in the African market by 2015*. That means approximately 20,000 new ATM deployments over the next 3 years. Represents millions of dollars in new equipment costs for Africa s financial institutions and IADs. Refurbished ATMs offer a cost-effective solution for meeting the market s aggressive growth demands. Independent ATM Deployment in South African Farming Community** *ATMMarketplace.com: Intro Africa ATM-makers explore a growth market **Photo courtesy of ATM Marketplace

6 Pop Quiz #2 New or Refurbished? a) New b) Refurbished Refurbished machines can look and perform just as well as new machines. Plus they offer savings of 40-60% vs. new machines!

7 Cost Projections The Assumptions: Africa s ATM installed base will increase by approximately 20,000 ATMs over the next 3 years. The average cost of a new cash dispense only ATM is $12,000-$15,000. On average, refurbished ATMs are at least 40% less expense new machines. Therefore, the average cost of a refurbished cash dispense only ATM is approximately $7,200-$9,000.

8 Total ATM Expenditure (in millions) Savings of $96M Savings of $120M Cost Projections (Continued) $ 350 $ 300 $ 250 $ 200 $ 150 $ 100 $ 50 $240M (New) $12k per machine $144M (Refurbished) $300M (New) $15k per machine $180M (Refurbished) $ 0 Total savings of $96M-$120M by choosing refurbished machines!

9 So, What is Refurbishment? There isn t a universal industry definition, and refurbishment standards can vary greatly from company to company. Refurbishment Spectrum Quick/Basic Refurbishment ATM cleaning and new coat of paint Varying definitions of Refurbishment based on company standards Comprehensive Refurbishment Complete disassembly and rebuild, sanding, and painting

10 Sample Scope of Work Comprehensive Refurbishment DISASSEMBLY DISASSEMBLY CABINET PREPARATION & PAINTING REASSEMBLY FINAL SYSTEM TESTING ATM is completely disassembled, including: Fascia Brackets Side Panels Wiring Harness Cabinet, chest, fascia, and side panels are cleaned and sanded Components are then repainted inside and out with industrial paint Refurbished components and all upgrades are installed, including: Side Rails Locks Brackets Cosmetic Fixtures Light Diffusers ATM is inspected with a detailed checklist. Final readiness testing is conducted: 24-hr. live stress test to ensure ATM reliability All subassemblies are retested

11 Refurbishment in Action! NCR SelfServ 32 deinstalled from field Disassembly and rebuilding process Fully refurbished machine

12 ATM Functionality Extended Life Cycle Benefit of Refurbishment Avg. Useful Life of ATM Impact of Refurb. High quality, comprehensive refurbishment can extend the useful life of an ATM for an additional 5-7 years!

13 Technological Upgrades Benefit of Refurbishment Refurbishment allows you to upgrade a machine with the latest performance and compliance technology with marginal financial investment. PERFORMANCE UPGRADES COMPLIANCE UPGRADES Processors EPP s CRT to LCD Replacement Imaging Upgrades Motorized to DIP Card Readers FDK s or Touch Screen Comprehensive knowledge of 2010 ADA compliance standards & upgrades PCI Compliance EMV Compliance Domestic & International Compliance Solutions! Statement Printers

Refurbishment Services There are several independent companies across the globe that provide refurbishment services: Many offer warranties to guarantee

14 Refurbishment Services There are several independent companies across the globe that provide refurbishment services: Many offer warranties to guarantee refurbishment work Important to clearly define SOW Independent service providers and OEMs can be contracted perform field service and maintenance on refurbished machines

15 Let s Review Africa is the fastest growing ATM market on the planet. This means that there will be thousands of ATM deployments on the Continent over the next few years. Africa is a technologically driven market. Refurbishment offers an ideal solution for meeting consumer technology and deployment demands. Refurbishment offers multiple benefits % cost savings Extended years of functionality Various performance and compliance upgrade options Remember to clearly define your project SOW when working with a refurbishment company!

16 ANY QUESTIONS?

17 For any additional questions MATTHIAS THIELE Feel free to contact me!

MITIGATE THE RISK OF FRAUD AND COMPLIANCE COSTS with EMV mandates. An NCR white paper

MITIGATE THE RISK OF FRAUD AND COMPLIANCE COSTS with EMV mandates An NCR white paper Don t let your aging ATM network put you at risk of non-compliance and the threat of liability for fraudulent transactions.