CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL JOB PROFILE DEPARTMENT: Fleet & Transport Services POST TITLE: Travel Training Officer SERVICE GROUP: Environment & Sport REPORTS TO: Travel Training Coordinator GRADE: Band 5 SAP POSITION NUMBER : The following information is furnished to help Council staff and those people considering joining the City of Bradford Metropolitan District Council to understand and appreciate the general work content of their post and the role they are to play in the organisation. The duties and responsibilities highlighted in this Job Profile are indicative and may vary over time. Post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post and the grade has been established on this basis. As a candidate you will be expected to demonstrate your ability to meet the special knowledge, experience and qualifications required for the role by providing evidence in the application form for the purpose of shortlisting. Applicants with disabilities are only required to meet the essential special knowledge requirements shown by a cross in the end column of this section. The employee competencies are the minimum standard of behaviour expected by the Council of all its employees and the management competencies outlined are those relevant for a post operating at this level within our organisation. Both sets of competencies will be used at interview stage and will not be used for short listing purposes. Key Purpose of Post: To promote independence in order to maximise the opportunities for children, young people and adults including those with learning difficulties, disabilities or impairments by providing them with the skills and confidence to prepare for, plan and undertake journeys by public transport or other modes independently, by developing and delivering individual, person-centred and safe travel training programmes. To assess and determine the level of risk in terms of travel routes or an individual trainees capabilities of travelling independently, taking account of all their needs such as their vulnerabilities, route accessibility and communication difficulties. To identify and increase the potential for greater educational attainment, employment opportunities and social, emotional, intellectual and physical development and promote moral and cultural understanding.
Main Responsibilities of Post: The post holder will; Initiate and conduct detailed, rigorous and specific risk assessments relating to safe travel arrangements including an assessment of an individual trainees existing road safety skills, travel capabilities and levels of vulnerability and will develop, plan and deliver safe travel training programmes to meet the person s needs. Make judgements about each trainees capabilities for independence and determine and make provision for suitable travel assistance to support independent travel. Initiate and conduct detailed, rigorous and specific route risk assessments comprising all environmental factors and manage risk by route planning in light of those including implementation of control measures where required to ensure trainees are not exposed to unnecessary risks during or following training. Plan training and instructional sessions for children, young people and adults and deliver them, creating a positive learning environment in a range of occasionally challenging circumstances and behaviours. Engage with children, young people, adults and their families and/or carers using effective and appropriate communication methods and tools in order to identify need, review progress, motive and support them to reach their outcomes. Work on a 1:1, small group or team basis with trainees managing and prioritising own workloads to provide programmes for all trainees within the framework of the aims and policies of the. Carry out training in trainees homes and the public transport network as well as muti-agency settings such as schools, colleges and day centres and community facilities such as hospitals, doctors surgeries and supermarkets to deliver agreed outcomes around education, health and care. Regularly review, monitor and evaluate individual trainee progress and make decisions about a trainees independent travel capabilities, thereafter determining when a trainee is ready and safe to start travelling independently. Contribute to monitoring, assessment and reviewing processes by writing reports, recording response to skill activities, accurately recording outcomes and decisions and reporting and sharing achievement and progress with parents and/or carers. Establish good relationships with the trainees and their families and and/or carers, becoming a role model by presenting a positive personal image and responding appropriately with a empathetic and caring approach sensitive to the family/carers circumstances.
Establish and maintain personal stakeholder relationships by effectively engaging, influencing managers, schools, academies, colleges, alternative education providers, social care providers and other service partners. This will include acting as an ambassador for the attending and actively participating in education transport policy working groups and parent forums. Ensure training programmes are delivered in line with Service Level Agreements as agreed between Bradford MDC and the funding bodies within the Local Authority and other stakeholder organisations such as voluntary sector supporters, liaising with and seeking support from medical specialists and practitioners as required Adopt a flexible approach to the hours worked and undertake such other duties as may be reasonably expected and appropriate to the grade and purpose of the post in accordance with the needs and abilities of the service user ensuring the Travel Training Unit s objectives are delivered effectively. Work within, apply and assist with the development of Bradford MDC s standards, policies and procedures and code of conduct, with particular reference to those which relate to safeguarding children and vulnerable adults, data protection and data security protocols relating to service user confidentiality, health and safety practice and equal opportunities. Structure: Manager Coordinator Administrator/Office Manager Officers (x 14 FTE)
Special Knowledge Requirement. Will be used for shortlisting. Applicants with disabilities are only required to meet the essential special knowledge requirements shown by a cross in the end column. Has accurately applied processes to establish all of the associated risks, relating to safeguarding vulnerable children and adults, make decisions and take appropriate action Uses knowledge of Health, Safety and Environmental policies, procedures and regulations, including risks in own area of work producing workable and safe travel training plans Knows and understands how to use, interpret, handle and communicate information Able to read, understand and convey relevant information to individuals and groups Demonstrated effective influencing skills acting as an ambassador with internal customers and external partners Has defused difficult and potentially harmful situations where appropriate Demonstrated ability to adopt a process of continual improvement and suggest ways of working more efficiently and effectively to improve service delivery Demonstrated ability to consider the best option/solution to multifaceted problems Shares specialist knowledge and best practice with less experienced colleagues Demonstrated ability to use a range of complex IT packages relating to area of work, has ability to use Microsoft Office applications to produce documents and data for example Word and Excel Essential Relevant experience requirement: Will be used for shortlisting At least 2 years experience of carrying out person-centred planning At least 2 years experience of working with and communicating with people with a disability and/or impairment At least 2 years experience of positively influencing individuals or groups of people At least 2 years experience of working in a training or support environment At least 2 years experience of working in an education/child based organisation or other appropriate public service focused agency At least 2 years experience of customer focused work Experience and knowledge of local geography and the public transport network Relevant professional qualifications requirement: Will be used for shortlisting Practical ability in literacy and numeracy demonstrated through test An ability to speak a language in addition to English would be advantageous An ability to communicate using an alternative language for example BSL, Makaton would be advantageous
Core Employee competencies to be used at the interview stage. Carries Out Performance Management Covers the employee s capacity to manage their workload and carry out a number of specific tasks accurately and to a high standard. Communicates Effectively Covers a range of spoken and written communication skills required as a regular feature of the job. It includes exchanging information/building relationships; giving advice and guidance; counselling, negotiating and persuading and handling private, confidential and sensitive information. Carries Out Effective Decision Making Covers a range of thinking skills required for taking initiative and independent actions within the scope of the job. It includes planning and organising, self effectiveness and any requirements to quality check work. Undertakes Structured Problem Solving Activity Covers a range of analytical skills required for gathering, collating and analysing the facts needed to solve problems. It includes creative and critical thinking; developing practical solutions; applying problem solving strategies and managing interpersonal relationships. Operates with Dignity and Respect Covers promoting equality, treating all people fairly and with dignity and respect, maintains impartiality/fairness with all people, is aware of the barriers people face. Working Conditions: Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the Equality Act 2010 in relation to Disability Provisions. The post holder will adopt a flexible and adaptable approach to the hours worked in accordance with the s business needs The post holder will be required to work in a variety of multi-agency indoor and outdoor environments, and in adverse weather conditions Special Conditions: This post requires an enhanced DBS check The post holder will be required to travel on the public transport network including buses and trains across West Yorkshire, mainly within the Bradford MDC area The post holder will be required to work reasonable distances in order to train walking routes Compiled by: DL Grade Assessment Post Grade: Band 5 Date: October 2015 Date: