Enabled by SeP System. Presenter: Ng Liam Teck. June

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1 Enabled by SeP System Presenter: Ng Liam Teck 1

2 Introduction LTA is a Singapore government statutory board Plan, build, implement and maintain Singapore s land transport infrastructure and system Video about LTA Who we are and what we do What we are planning to do 2

3 Meeting Our People s Transport Needs Look at advanced countries for trends Identify beneficial systems 3

4 Singapore Rail Network Downtown Line North South Line Punggol LRT Bukit Panjang LRT Sengkang LRT East West Line North East Line Circle Line 4

5 New Lines Thomson Line: 3 stages 22 stations 2019 to 2021 Eastern Region Line: 12 stations

6 Replacement 6

7 AFC Equipments 7

8 SeP System Architecture Card Manager Central Computers Tier 5 Transit Acquirer Central Computer Tier 4 Rail Operator Central Computers Bus Operator Central Computers Tier 3 Station Computers Depot Computers Tier 2 Rail Devices Bus Devices Tier 1 8

9 Complete Transit and Clearinghouse Solution Handles transactions affecting card status, card information and purse updates Card Master will reflect the changes and live status of each card. Performs all financial related activities Summarizes all financial data for settlement, apportionment and reconciliation Manages the maintenance, monitoring and distribution of blacklist records. Provides means to disable, limit further usage and track blacklisted cards Defines, maintains and downloads parameters within and out of the system Manages processes for immediate and deferred refunds of cards and passes Allows filing of refund request, approving and declining of request and refund handling Manages pass/product master in the system Handles maintenance, tracking and monitoring of pass/products Card Financial Blacklist Parameter Refund Pass/Product Provides facilities to run, schedule and maintain pre- determined jobs in the system Manages autoload enabling, disabling of cards and bad debt payments Handles claims from system participant for valid transactions that failed settlement Allows claims to be filed, approved or declined. Manages security validation and authentication facility for access by the user. Provides reports for users required for business operations and financial status. Permitted users are able to view print, export and schedule reports. Receives, packages, validates and distributes transactions and parameters files Autoload Claims Access Control Report Message Job Provides the facility to maintain system properties used by the application Allows users to define data purging and archival criteria for database tables Allows user to define and track stocks Reflects number of cards issues, refunded or replaced Alerts when stocks are low Allows user to define and track devices accepted in the system Manages commissioning, decommission and blacklisting of devices Processes audit register transactions sent by card processing devices Allows cross checking of transactions amounts and volumes using audit register data Manages event information sent by device Allows user to monitor device status from back office System Housekeeping Stock Device Audit Register Events

10 Integrated Fare Design Ride-based period pass Fare-based payment by distance. 10

11 11

12 Distance Fares (DF) Fares across rail and bus are charged on Journeybasis with No Transfer Penalty Journey Fare is the SAME - Regardless of transfer - Regardless of travel sequence Start: Point A Bus Destination: Point B OR Bus $2.00 Bus $1.00 $1.00 OR Rail Bus Bus $1.10 $0.50 $

13 System Loading Central Clearinghouse TL Transit Acquirer 20m txns daily 30m txns daily - 100,000 top-ups daily 450 Ticketing Machines 1,120 gates at MRT stations 4,000 buses, 22,000 devices 10 million CEPAS cards 2.8m trips daily 3.8m trips daily 6.6m trips daily 13

14 Singapore CTRU Standard Ticket EMV Open Payment Contactless e-purse Specification (CePAS) Visa Paywave Gemalto MasterCard Paypass Watchdata American Express Giesecke & Devrient 14

15 LTA owns IP Rights Most of the Fare Systems Backend and Payment Devices software are written by LTA Fare Systems LTA uses the system and drives the requirements together with the other Stake Holders We build it, we use it, we continuously improve it Best testament is that other Operators want it 15

16 Overseas Projects Summary Overseas, MSI has also established a name for itself. Completed 5 major AFC projects in Bangkok the past 7 years. Used by more than 600,000 people daily. In Dublin, we supplied the backend software to RPA which included modules such as Issuer, Clearing House, Scheme Monitor, ITS Access Point and HCS (Help Centre System). We are currently working in Philippines Manila and with Bank Negara Indonesia Project was completed in 2010 and system went into complete revenue service a year later.

17 Thank You 17

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