EIM 201. Enterprise Information Management and Metadata Management Around SAP NetWeaver BW 7.3. Disclaimer

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1 EIM 201 Enterprise Information Management and Metadata Management Around SAP NetWeaver BW 7.3 Latest status of Integration with Business Objects Rainer Uhle, Solution Management Technical Integration Platform October 2010 Disclaimer This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent SAP AG. All rights reserved. / Page 2

2 You Need Complete and Trusted Information to Make Good Business Decisions 90% of upper level management feel they don t have the necessary information for critical business decisions; 50% of them are afraid they are making poor decisions because of it. BI strategies are deemed to fail without a trusted data foundation The #1 risk for building a data mart or data warehouse is data quality 2010 SAP AG. All rights reserved. / Page 3 How Good is the Data Behind My Dashboard? Where did these numbers come from? Are we considering all our relevant sources? Are these terms consistent with our business definitions? How current is this data? When was it last updated? Can I trust this data enough to make my critical decisions? Has the data passed all our business rule checks? 2010 SAP AG. All rights reserved. / Page 4

3 Data Quality Issues Reduce BI Efficacy Gartner 2009 survey of senior finance managers Accenture 2007 survey of 160 CIOs 2010 SAP AG. All rights reserved. / Page 5 SAP Enterprise Information Management Core Capabilities Access All Information Access information from structured sources such as databases, applications, files Extract information from unstructured sources like documents and text fields Connect to both internal and external sources of data Integrate and Transform Data Powerful built-in joining and transformation capabilities Simple to use unified design environment Improve Data Quality Profile, cleanse and augment data Validate data to conform to business rules Eliminate duplicates using advanced matching capabilities Deliver Data at the Right Time Deliver information in batch/real-time, physically/virtually, transaction/row-based Understand Data Context Analyze metadata and understand data relationships Bring business context to the physical data 2010 SAP AG. All rights reserved. / Page 6

4 Customer Pains around Metadata Management Lineage Where did the data come from? What are the mapping expressions of calculations? Impact Which reports will be impacted by object changes? Who will be impacted by design changes? Audit What is the access permission of a user? Which tables or reports contain compliance data? Usage Which objects are frequently used? Which universes are not used by any report? Definition What are the comments of other users? Standardization Which objects are not conforming to standards? What are the similar or duplicate objects? 2010 SAP AG. All rights reserved. / Page 7 SAP NetWeaver BW 7.3 Overview Performance & Scalability Scalable data models with built-in Semantic Partitioned Object (SPO) Using EIM to maximize the Value of Business Optimized load performance for DataStore Objects and Master Data Intelligence and Data Warehouse Investments Enhanced built-in analytical capabilities for SAP NetWeaver BW Accelerator BWA-based reporting on Data Store Objects (via Hybridprovider) Query as an InfoProvider enabled for mass data handling Integration with BusinessObjects Optimized integration of SAP BusinessObjects BI Tools Xcelsius, WebI Tighter integration with SAP BusinessObjects Data Services Tighter Integration with SAP BusinessObjects Metadata Management Development Efficiency Simplified configuration & operations Combining real-time transactional data with historical data via HybridProvider Smarter data flow modeling with remarkably reduced manual effort Hierarchies integrated into SAP NetWeaver BW 7.x data flow Flexible modeling environment for analytical indices ABAP based Planning Modeler w/o requiring a Java stack Faster system set-up with a wizard-based system configuration Enhanced monitoring capabilities with new content for SAP NetWeaver BW Administration Cockpit and integration in SAP Solution Manager 2010 SAP AG. All rights reserved. / Page 8 This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of m erchantability, fitness for a particular purpose, or non-infringement.

5 BusinessObjects Integration SAP BusinessObjects Information Management (IM) SAP Data Release: XI XI 3.2/ SAP BusinessObjects Data Services Release: BW 7.0 BW 7.0 Tighter integration of BusinessObjects Data Services into extended SAP NetWeaver BW data flow concept (DataServices to support BW 7.x DataSource concept) New Source System type in BW: Data Services with access to Data Services data stores and generation of Data Services data flows (i.e. simple dataflow from data store to BW DataSource) Execute and control process chains from SAP BusinessObjects Data Services to extract data via Open Hub Service SAP BusinessObjects Data Services to schedule loading processes of SAP NetWeaver BW Next Subsequent major major Release XI release 4.0/ / BW Release: XI 3.1/ SAP BusinessObjects Metadata Management XI 3.1/ Release: BW 7.0 BW 7.0 Extend existing BOMM data lineage and impact analysis: include detailed mapping information from source to target Change impact analysis between SAP NetWeaver BW objects such as DataStore objects, InfoSets, BEx Queries, and InfoCubes End-to-end capabilities for all data sources through SAP BusinessObjects Data Services Planned Next for next Rel. major in Q2 XI release 2011/ / BW End-user access to data lineage information for trusted SAP NetWeaver BW deployment 2010 SAP AG. All rights reserved. / Page 9 This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of m erchantability, fitness for a particular purpose, or non-infringement. Agenda SAP BW Integration Aspects for 1. SAP BusinessObjects Data Services SAP BW 7.3 Staging BAPI for 7.0 DataSources SAP BW 7.3 Real-time Data Acquisition for master data SAP BW 7.3 New Source System Type DataServices 2. SAP BusinessObjects Metadata Management SAP BW 7.3 Metadata Repository Integration SAP BW 7.3 Data Flow Integration 2010 SAP AG. All rights reserved. / Page 10

6 SAP BW Integration Aspects for SAPBusinessObjects Data Services XI 3.2 Tighter integration with increased flexibility leveraging the extended SAP NetWeaver BW 7.0 data flow concept with BW 7.3 Staging BAPI (Data Services 4.0) Use Data Integrator to schedule loading processes of SAP NetWeaver BW Execute and control process chains from SAP BusinessObjects Data Services to extract data via Open Hub Service Leverage Data Quality services (e.g. Data Cleansing) Large set of supported Data Sources e.g.: Enterprise applications JD Edwards OneWorld and World, Oracle e-business Suite (EBS), Siebel, Salesforce.com Relational data IBM DB2/UDB, Informix IDS, Microsoft SQL Server, mysql, Netezza, Teradata, Oracle Mainframe via Partner Solutions (e.g. Attunity) - ADABAS, ISAM, VSAM, IMS-DB 2010 SAP AG. All rights reserved. / Page 11 BW 7.3 Layered ScalableArchitecture (LSA) Data Services ETL&Quality Tools Strategic reporting Reporting Layer SPO AM APA EMEA Corporate Memory AM APA SPO EMEA Data Propagation Layer Operational Data Store write optimized DSO Data Acquisition Layer DataSource of type 7.x PSA Data Services Non SAP Source system 2010 SAP AG. All rights reserved. / Page 12

7 Load clean and enriched data to SAP NetWeaver BW through SAP BusinessObjects Data Services 2010 SAP AG. All rights reserved. / Page 13 BW 7.3 Layered ScalableArchitecture (LSA) Data Services ETL&Quality Tools and OpenHub Interface Reporting Layer Strategic reporting BWA Operational reporting < 2009 SPO AM APA EMEA GER HybP Corporate Memory write optimized APA AM EMEA SPO Data Propagation Layer Master Data Operational Data Store RDA-DTP OpenHub RDA-Daemon (1 min.) Near-line Storage NLS PSA Data Acquisition Layer Data Services Source system 2010 SAP AG. All rights reserved. / Page 14

8 Extract data from SAP NetWeaver BW through Open Hub via SAP BusinessObjects Data Services 2010 SAP AG. All rights reserved. / Page 15 SBO DataServices SAP BW as Source System 2010 SAP AG. All rights reserved. / Page 16 SBO Data Services 3.2 SAP BW OpenHub Support Tighter integration of BusinessObjects Data Integrator into extended SAP NetWeaver data distribution concept (OpenHub Service) Use SAP BusinessObjects Data Services to schedule distribution processes of SAP NetWeaver BW Execute and control process chains from Data Services to extract data via Open Hub Services

9 SAP Business Objects Data Services 3.2 Data Integrator and Quality Transforms 2010 SAP AG. All rights reserved. / Page 17 Benefits for the Customer SAP BusinessObjects Data Services the best integrated ETL and Data Quality tool for BW customers Completes the delivery of an integrated EIM stack Extend SAP NetWeaver BW s connectivity to virtually any data source From files, to databases, applications and mainframe. Knowledge about third-party ERP s through Rapid Marts Ensure trustworthiness of data loaded into SAP NetWeaver BW Cleanse and standardize data before loading into SAP NetWeaver BW Common validation rules to filter bad data to error tables for correction Cleanse and enrich existing data already available in BW using the BW OpenHub interface 2010 SAP AG. All rights reserved. / Page 18

10 Agenda SAP BW Integration Aspects for 1. SAP BusinessObjects Data Services SAP BW 7.3 Staging BAPI for 7.0 DataSources SAP BW 7.3 Real-time Data Acquisition for master data SAP BW 7.x New Source System Type DataServices 2. SAP BusinessObjects Metadata Management SAP BW 7.3 Metadata Repository Integration SAP BW 7.3 Data Flow Integration 2010 SAP AG. All rights reserved. / Page 19 SAP BW Integration Aspects for SAPBusinessObjects Data Services XI 3.2 Accurate reliable master data for operational BI needs Real-time Data Acquisition (RDA) for master data available with BW 7.3 BW concept of RDA with WebServices extendable into DataServices framework Data Services Datastore of type Web Service Referencing BW generated WebService Despription (WSDL) Web Service Security (WSS) standards acknowledged 2010 SAP AG. All rights reserved. / Page 20

11 SAP NetWeaver Business Warehouse 7.30 Complexity of Address- and Market data In marketing we are always in trouble with the quality of address data. Any news in that direction? Can I have Operational BI quality for Master Data updates with minimal latency times as well? no problem we would recommend to: Implement Real-time Data Acquisition for master data in BW Use DataServices Quality tools for Address Cleansing and Geo Coding Use DataServices datastore type WebService to support BW with up-to-date information 2010 SAP AG. All rights reserved. / Page 21 Address Cleasning Scenario I Enrich existing BW Customer Master Data ) Extract customer master data (addresses) from SAP NetWeaver BW by calling a process chain and get the data via an Open Hub Destination 2) Join this data with non-sap data from a relational database table (with bank account numbers) 3) Cleanse & correct the address information 4) Add geocoding information (latitude /longitude) to visualize customers on a map 5) Load the cleansed and enriched data back to a SAP NetWeaver BW DataSource 2010 SAP AG. All rights reserved. / Page 22

12 Address Cleasning Scenario II RDA WebService Push into BW Customer Master Data Modelling within the Data Warehousing Workbench and the SOA Manager RDA capable WebService DataSource BW DataServices WebService Datastore Definition based on BW WebService URL Push Controller WebService: Data Endpoint Datastore type WebService LP Proxy: Data Application Data PSA InfoPackage RDA Processing Requests opened and closed on demand Generated Modelled 2010 SAP AG. All rights reserved. / Page 23 Example: WebService Push DataSource with Real-time Data Acquisition in BW SAP BW 2010 SAP AG. All rights reserved. / Page 24 Real-time Data Acquisition using WebService DataSources (Push) System generated WebService based on DataSource definition WebService Administration within SOA Manager offering detailed service definitions for WSDL descriptions Selected binding and additional Web Security Services

13 Data Services WebService Datastore supporting Real-time Data Acquisition in BW Real-time Data Acquisition using BW WebService DataSources (Push) Datastore type Web Service configured with BW generated WSDL Web Service Security supported for system connection BW WSDL descriptions generate Schema definitions in DataServices 2010 SAP AG. All rights reserved. / Page 25 Data Services Dataflow suppporting Real-time Data Acquisition in BW Real-time Data Acquisition using BW WebService DataSources (Push) Dataflow in Data Services with Web Service call configured with BW generated WSDL Web Service call part of a Query stage Self managed status monitoring 2010 SAP AG. All rights reserved. / Page 26

14 Benefits for the Customer SAP BusinessObjects Data Services Web Service support for operational BI needs Completes the BW Real-time Data Acquisition (RDA) framework Extend SAP NetWeaver BW s RDA concepts to virtually any data source using Data Services Datasores of type Web Service Reliable Address and Geo Coding Information for successful Marketing Campaigns with minimized latency Future BW Web Service Pull Concept will also be supported on Data Services side 2010 SAP AG. All rights reserved. / Page 27 Agenda SAP BW Integration Aspects for 1. SAP BusinessObjects Data Services SAP BW 7.3 Staging BAPI for 7.0 DataSources SAP BW 7.3 Real-time Data Acquisition for master data SAP BW 7.x New Source System Type DataServices 2. SAP BusinessObjects Metadata Management SAP BW 7.3 Metadata Repository Integration SAP BW 7.3 Data Flow Integration 2010 SAP AG. All rights reserved. / Page 28

15 SAP BW Integration Aspects for SAPBusinessObjects Data Services XI 3.x Outlook: BW Source System Type Data Services Seamless Data Services integration into the BW dataflow design process One design environment for all dataflow objects Data Services Datastore categories visible in the BW Admin Workbench Modeling environment BW based generation of new Data Services Datastore source and target objects BW based generation of Data services dataflows with simple one to one mapping queries BW based generation of InfoPackages to launch hidden data flows in Data Services 2010 SAP AG. All rights reserved. / Page 29 BW Source System Type Data Service DS DataStores visible in BW Admin Workbench BW Source Sytem type DataService Visualization of Data Services Datastores of different types Datastores link to specific source tables or views 2010 SAP AG. All rights reserved. / Page 30

16 BW Designtime for Source Sytem and DataSource Automated Generation of DataStore Entries BW controlled Data Services design BW DataSource definition directly generates Datastore entries in DataServices BW DataSource structure can be selected from datastore of different types 2010 SAP AG. All rights reserved. / Page 31 BW Designtime for DataSource and Infopackage / generated DS Workflow Generation of Data Services job and dataflow Based on BW DataSource definition BW InfoPackage descriptions including jobname, repository, and job server 2010 SAP AG. All rights reserved. / Page 32

17 Data loaded successfuly to BW Staging Results BW standalone design time Data Services based data acquisition 2010 SAP AG. All rights reserved. / Page 33 Benefits for the Customer Leveraging Data Services connectivity capabilities for BW users Extending the reach of BW design time environment Source Systems of the BW Modeling Workbench enhanced with all types of Data Services Datastores Implement simple Data Services data flows remotely from BW Enhance pre-generated DS data flows with sophisticated quality and cleansing transforms in the Data Services Designer (Caution: Will be lost after regeneration of BW DataSource) 2010 SAP AG. All rights reserved. / Page 34

18 Agenda SAP BW Integration Aspects for 1. SAP BusinessObjects Data Services SAP BW 7.3 Staging BAPI for 7.0 DataSources SAP BW 7.3 Real-time Data Acquisition for master data SAP BW 7.x New Source System Type DataServices 2. SAP BusinessObjects Metadata Management SAP BW 7.3 Metadata Repository Integration SAP BW 7.3 Data Flow Integration 2010 SAP AG. All rights reserved. / Page 35 What are the Business Challenges for SAP Business BusinessObjects Metadata Management Prospects? Key Challenges Modeling Tools Databases ETL Disparate metadata from various tools and sources Each create its own metadata - Lots of overlap Each metadata may have its own formats and representation Lack of a consolidated view of metadata relationships across tools Nearly impossible to view metadata relationships across tools Difficult metadata traceability Metadata silos by IT and business organizations Compromised ability to provide impact analysis and data lineage for the entire intelligence Environment Can I trust the accuracy of my reports? Where is the data coming from? What if I change a table or row?...what would the impact to that change? 2010 SAP AG. All rights reserved. / Page 36

19 SAP BusinessObjects Metadata Management Brings All Your Metadata Together in One Place Consolidate, Integrate, Audit, and Trust your Metadata BusinessObjects Explorer SBOP Business Intelligence SAP NW BW DB2 Oracle MS SQL Server Sybase Teradata SBOP Data Integrator SBOP Data Federator IBM DataStage Informatica PowerCenter Oracle Warehouse Builder Microsoft SSIS CA Erwin Sybase PowerDesigner Embarcadero ER/Studio CWM XML 2010 SAP AG. All rights reserved. / Page 37 SAP Metadata Management for SAP Netweaver Business Warehouse Metadata Directory for the Navigation in the metadata of different applications 2010 SAP AG. All rights reserved. / Page 38

20 SAP Metadata Management for SAP Netweaver Business Warehouse Available object types of an SAP NetWeaver BusinessWarehouse SAP AG. All rights reserved. / Page 39 SAP Metadata Management for SAP Netweaver Business Warehouse. additional SAP NetWeaver Business Warehouse object types SAP AG. All rights reserved. / Page 40

21 SAP Metadata Management for SAP Netweaver Business Warehouse Grphical overview of objects related to InfoObject CUSTOMER 2010 SAP AG. All rights reserved. / Page 41 SAP Metadata Management for SAP Netweaver Business Warehouse Data Lineage overview for the persistency of the master data InfoObject CUSTOMER 2010 SAP AG. All rights reserved. / Page 42

22 Metadata Analysis Metapedia A Business Metadata Encyclopedia 1. New business metadata functionality 3. Categorize business terms 2. Search includes business terms and categories Supports data governance, data stewardship, and proactive compliance Business glossary of terms related to the business data Organizes terms hierarchically (subject area/bu) Link business terms to related metadata objects Build a standard business vocabulary of words, phrases, or business concepts Synonyms and keywords to associate a metadata object with a particular term Category and subcategory of terms to denote a common functionality 2010 SAP AG. All rights reserved. / Page 43 Benefits for the Customer Information you can trust Metadata Management consolidates metadata from multiple systems and provides information on the use of data in the entire BI landscape a DW of metadata Understand your entire BI environment and data migration projects Lower your TCO by tracking usage and promote reuse of data and reports Improve decision making and regulatory compliance Industry first Metapedia an encyclopedia that translates metadata into business definitions 2010 SAP AG. All rights reserved. / Page 44

23 Roadmap : From Metadata Management to Information Steward Single environment to discover, assess, define, monitor, and improve your enterprise data asset ICC version 1 is a first step towards a longer-term solution supporting data governance Integrated metadata management, business glossary, data quality assessment, and data quality monitoring Data Lineage & Impact Business Glossary Discover Data Profiling One place for data stewards and business analysts to collaborate and govern of their data asset Various perspectives to understand and analyze trustworthiness of data DQ Scorecard Information Steward Data Quality Dashboard Validation Rules Easy and secure assess to a rich set of metadata & data sources 2010 SAP AG. All rights reserved. / Page 45 Agenda SAP BW Integration Aspects for 1. SAP BusinessObjects Data Services SAP BW 7.3 Staging BAPI for 7.0 DataSources SAP BW 7.3 Real-time Data Acquisition for master data SAP BW 7.x New Source System Type DataServices 2. SAP BusinessObjects Metadata Management SAP BW 7.3 Metadata Repository Integration SAP BW 7.3 Data Flow Integration 2010 SAP AG. All rights reserved. / Page 46

24 SAP BW Integration Aspects for SAP BusinessObjects Metadata Management XI 3.1 End-to-End Data lineage and change impact analysis in heterogeneous environments View all metadata associated with your BI systems, DB sources, DI systems, and modeling tools Analyze lineage to understand where the data came from and what sources provide data for your BI reports Analyze the impact of changing a source table, column, or report field on your BI reports Detect and analyze relationships (such as same as, is related to across metadata sources. Relation al Sources ETL Data Lineage DW SAP NetWeaver BW Analysis and Reports Impact Analysis 2010 SAP AG. All rights reserved. / Page 47 SAP NetWeaver Business Warehouse 7.30 Complex Metadaten Management For tax compliance reasons, we need to make the calculation of key figures transparent to our business users. How can this be done in a complex system landscape with several different meta models. no problem we would recommend to: Use Business Objects Metadata Management to provide visibility into how data flows throughout the various systems and Meta Models Share metadata information among different modeling environments and visualize impact and lineage diagrams 2010 SAP AG. All rights reserved. / Page 48

25 The Model you need Reporting Layer Strategic reporting BWA Operational reporting < 2009 SPO AM APA EMEA GER HybP Corporate Memory write optimized APA AM EMEA SPO Data Propagation Layer Operational Data Store RDA-DTP Operational Data Store Near-line Storage NLS PSA RDA-Daemon (1 min.) Data Services Source system Data Acquisition Layer RDA-IP 2010 SAP AG. All rights reserved. / Page 49 Source system The Model you need Reporting Layer Strategic reporting BWA Operational reporting < 2009 SPO AM APA EMEA GER HybP Corporate Memory write optimized APA AM EMEA SPO Data Propagation Layer Operational Data Store RDA-DTP Operational Data Store Near-line Storage NLS PSA RDA-Daemon (1 min.) Data Services Source system Data Acquisition Layer RDA-IP 2010 SAP AG. All rights reserved. / Page 50 Source system

26 Data Lineage directly from InfoView User performs analysis with up-to-date date lineage information from within his reports SAP AG. All rights reserved. / Page 51 Impact Analysis from the Metadata Management Explorer IT users can see what the impact of changes in a source will mean for universes, reports and users SAP AG. All rights reserved. / Page 52

27 Typical BI Landscape for Customers with SAP ERP & BW SAP Business Suite Agnostic Source Oracle E-Business Suite All 3 rd -Party Data Sources? Data Access Profiling Data Cleansing BusinessObjects Data Services Enterprise Data Warehouse SAP NetWeaver SAP NetWeaver BW I Query, Reporting & Dashboards IT users can see complete dataflows across different data models SBOP BI 2010 SAP AG. All rights reserved. / Page 53 Benefits for the Customer Only BI centric metadata management solution that promotes data governance and enables trusted information Data Lineage Reliability and Trustworthiness of Information counts Relation al Sources ETL DW SAP NetWeaver BW Impact Analysis Analysis and Reports Provide visibility into how data flows throughout the various system models Lower your TCO by tracking usage of data and reports (for instance: You can determine which data in your DW is never used in your BI reports or which reports are never viewed by users Verify Impact Analyses and Data Lineage accross system boundaries Give End-Users Access to Data Lineage for trusted information Data Lineage Helps Users Make Confident Decisions 2010 SAP AG. All rights reserved. / Page 54

28 SAP NetWeaver BW 7.3 Overview Performance & Scalability Scalable data models with built-in Semantic Partitioned Object (SPO) Optimized load performance for DataStore Objects and Master Data Enhanced built-in analytical capabilities for SAP NetWeaver BW Accelerator BWA-based reporting on Data Store Objects (via Hybridprovider) Query as an InfoProvider enabled for mass data handling Integration with BusinessObjects Optimized integration of SAP BusinessObjects BI Tools Xcelsius, WebI Tighter integration with SAP BusinessObjects Data Services Tighter Integration with SAP BusinessObjects Metadata Management Development Efficiency Simplified configuration & operations Combining real-time transactional data with historical data via HybridProvider Smarter data flow modeling with remarkably reduced manual effort Hierarchies integrated into SAP NetWeaver BW 7.x data flow Flexible modeling environment for analytical indices ABAP based Planning Modeler w/o requiring a Java stack Faster system set-up with a wizard-based system configuration Enhanced monitoring capabilities with new content for SAP NetWeaver BW Administration Cockpit and integration in SAP Solution Manager 2010 SAP AG. All rights reserved. / Page 55 This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of m erchantability, fitness for a particular purpose, or non-infringement. Enterprise Information Management with SAP Further Information SAP Public Web: SAP Developer Network (SDN): Business Process Expert (BPX) Community: SAP BusinessObjects Community (BOC): Related SAP Education and Certification Opportunities Related Workshops/Lectures at SAP TechEd 2010 EIM262, Model your EDW with SAP NetWeaver BW 7.3, H2 and other sessions of this subtrack 2010 SAP AG. All rights reserved. / Page 56

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