Monday 31st August 2009
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1 Monday 31st August H1 Results 1 st January 30 th June 2009 Patrick Bensabat, Chief Executive Officer Christophe Dumoulin, Executive Chairman
2 1 Group history and activities 2 Group activities 3 Financial performance
3 Business & Decision today A global player in solutions and Systems Integration Founded in 1992 Delivered in excess of 2,800 projects implemented for 1600 worldwide clients 2700 employees Presence in 19 countries Listed on Eurolist C An expert in : * Business Intelligence (BI) * Customer Relationship Management (CRM) * e-business * Enterprise Information Management (EIM) * Enterprise Solutions * Management Consulting Our key success factors : * Ability to align business best practices with innovative and specialized technology, to develop IT systems designed to meet our customers business needs. * Partnering with our customers through the life-cycle of the project: from consulting to continuous improvement, through hosting & ongoing change management * Expertise to create delivery models which can be adapted to our customers needs, industry requirements and cultures.
4 Business & Decision in figures ,6 H Turnover by activity ,7 E-Biz 14% 202,3 BI 64% 142,6 CRM 22% 2008 H Turnover m S Employees 4
5 Brussels Luxemburg Amsterdam Chester Edinburgh London Oxford Manchester International presence Montreal Casablanca Bangalore France* Manchester Sunderland Madrid Geneva Zurich Bern Thun Chicago Philadelphia Atlanta *Paris & PS Tunis Tel-Aviv Hamburg Munich Moscow Bucharest Beijing Mauritius Bangalore New Delhi Aix-en-Provence Bordeaux Caen Grenoble Lille Lyon Montpellier Nantes Nice Niort Rennes Toulouse Milano Roma
6 1600 worldwide references
7 Our partners Global Partners Business Intelligence Customer Relationship Mgt Web and e-business Enterprise Information mgt Enterprise solutions
8 1 Group history and activities 2 Group activities 3 Financial Performance
9 A unique combination of high value skills and expertise Enterprise Information Management Master Data Management Security and compliance Federated information Architecture & Business Process Management Business Intelligence Customer Relationship Management e-business & Digital Marketing Business Process Optimisation EPM Multi-channel Customer Relationships Enterprise marketing Customer analytics Customer strategies Multi-channel Customer Relationships Enterprise marketing Customer analytics Customer strategies Customer Experience Management (CEM) E-commerce E-communication E-enterprise E-government Mobility Enterprise Applications Financial Consolidation Financial process transformation Business process optimisation Sales and marketing process transformation Consulting Life Sciences Compliance Clinical/CDISC Risk Management * Consulting * Systems Integration * Hosting * Change Management * Services centre (Close/Near/Offshore)
10 Worldwide expertise - recognised by industry thought leaders Enterprise Information Management (EIM) "Top 50" MDM Systems Integrators Business Intelligence et CPM Customer Relationship Management e-business (Web agency) Enterprise Solutions Hype Cycle for Consulting and System Integration, 2008 Marketscope for BI & PM Services Western Europe, 2008 Magic Quadrant for CRM providers, North America and Europe 2008 and 2009 The 2008 and 2009 web design vendor survey Management Consulting Consulting in cloud delivery models Business & Decision had generally high scores in our customer satisfaction survey and received high marks for being able to deliver on time, on budget and on scope. Clients indicated that service offerings that provide a BI vision and leadership in BI have worked well. Clients also indicated that technical skills and experience are good..» Susanne Karlsson, Neil Chandler, Alex Soejarto GARTNER - Research
11 1 Group history and activities 2 Group activities Financial Performance 11
12 Resilient activity in H1 despite a difficult economic environment Turnover M 140 H1 global turnover: 1.45% growth at constant exchange ,3 115,1 118,6 rates, of which 1.5% is organic. H1 Turnover in France : -4% organic growth which demonstrates a second quarter clearly affected by a difficult 60 65,8 period. H1 International Turnover: 7.6% 40 growth at constant exchange rates, of which 1.4% organic. 20 Figures at rock bottom with visible signs of recovery from now on. 0 H H H H
13 Current operating income Current operating income M Reduction of staffing costs in 10,0 France, the US and Switzerland 9,0 8,0 7,0 6,0 5,0 4,0 3,0 2,0 1,0 0,0 9,2 Overrunning of projects in France (1 M ) Group redundancy costs (3 M ) 6,1 Group project cancellation fees (3 M ) 3,2 0,4 5% reduction in daily fees for important clients Discounts due to operational H H H H delays 13
14 Net income (Group Share) M No amortization during the 7,0 6,0 5,0 5,7 period Financial result of -0.7 M with improved rates of change 4,0 3,0 2,0 1,0 0,0 4,1 0,80 --0,9 Tax costs of -0.4 M Loss from investment activities accounted for -0.1 M. -1,0-2,0 H H H H
15 Controlled headcount Adaptation of the workforce to the economic climate H Suspension of major recruitment, and lower replacment of departing employees (with the exception of recruitment of specialised skills for particular projects.) This process started at the international level in September 2008 and since the start of 2009 in France. 15
16 H P&L Account 16
17 H balance sheet summary ( m) Net 30/06/09 Net 31/12/08 Net 30/06/08 Net 30/06/09 Net 31/12/08 Net 30/06/08 Non-Current assets Consolidated Shareholders' equity Goodwill Net assets Non current assets Non-current liabilities Provisions Financial liabilities Other creditors Current assets Current Liabilities Trade receivables Other current assets Cash and cash equivalents Trade payables Sundry creditors Less 1 year financial liabilities Cash and cash equivalent Total assets Total liabilities
18 H Cash Flow Statement 1/2
19 H Cash Flow Statement 2/2
20 Our strategy Control of direct and indirect costs Monitoring of quality Regain control of profitability Improved client satisfaction A controlled strategy Global Delivery Model OnShore NearShore OffShore Right Delivery A specialist player New offerings development: EIM, Enterprise Solutions 20
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