Gemalto, a true enabler for EMV migration

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1 Gemalto, a true enabler for EMV migration Gemalto works with more than 3,000 financial institutions in the world. Here is a glimpse of 17 references around the globe that make Gemalto an undisputed partner to support you with your EMV projects.

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3 CONTACTLESS GOES WORLDWIDE The contactless technology enables a faster and more convenient way of conducting payments - especially for lowvalue transactions. A technology that allows issuers to easily combine different services, such as payments and transport.

4 CONTACTLESS EMV SPREADING ALL OVER THE WESTERN WORLD

5 Innovation Financial Institutions around the world are now embracing contactless technology because it provides great benefits to their card holders, by bringing innovation. This technology allows Financial Institutions to increase the number of transactions per customer and the overall usage of cards. Barclays, is one of the largest banks with more than 40 million customers worldwide and operations across borders of Africa, Asia, Europe, North America and South America. Barclays wanted to capture a part of the cash market and increase payment transactions on their acquiring systems. It was also an initiative to maintain their leading position on innovation in the UK. Launched in 2007, Barclays issued more than 17 million contactless banking cards, based on Gemalto s contactless payment cards range. As of today, more than retailers are using their contactless terminals and debit/credit cards departments. Managed from two different entities, they have migrated to contactless EMV. UK NEED Capture market, increase transactions SOLUTION Contactless banking cards BENEFIT World leader in contactless transactions Today, Barclays is the world's undisputed leader in contactless services with a number of contactless transactions continuously growing (more than 300,000 per month). Barclays is now in the process of expanding contactless usage by developing new form factors and launching several marketing campaigns on contactless that will attract new customers.

6 With more than 12 million consumers and business customers, PrivatBank is the largest commercial bank in Ukraine. Ukraine NEED Maintain leading position. SOLUTION Optelio Contactless Sticker. BENEFIT Leadership, increased market, security and freedom of choice for customers To maintain their leading position, PrivatBank is continuously improving the services offered to their customers. PrivatBank has a clear strategy of deploying the latest and innovative technologies available in the payment industry. Gemalto s Optelio Contactless Sticker solution has been deployed in the prepaid market and allows PrivatBank s customers to pay on the spot with their preferred device (handsets, MP3 player, etc.). The solution is entirely managed by Gemalto (material and fulfillment) in order to optimize the distribution process and ensure the customers can enjoy an easy and instant access to their devices at retail shops and agencies. The packaging has been specifically defined to provide enhanced security features necessary to guarantee a secure delivery and activation of the product. Benefits for the bank: > > Maintained leadership and PrivatBank is seen as the first to bring innovation > > Increased market penetration, as the stickers are available not only at all bank branches but also at selected retail stores around the country. Benefits for the end users: > > Secure and convenient way to pay for low value purchases. > > Pay with their preferred device whenever they want and wherever they are RETAIL AND CORPORATE CUSTOMERS MAKE PRIVATBANK THE LARGEST COMMERCIAL BANK IN UKRAINE.

7 Raising awareness on contactless payment Contactless is more than a technology change - it s a change of habits. The more tap & go opportunities are offered to customers, the more they will be thinking contactless. A bank being part of one of the major international banks is, leading in one of the most fast-growing contactless countries in the region. Dual interface cards are being significantly issued in the country and are becoming a standard product. The next challenge is to strengthen the awareness of contactless payments by educating consumers to think contactless. Gemalto s Optelio Contactless Stickers have been deployed by the Bank as a companion card (card and sticker are attached to the same account). Therefore the consumer can choose to pay either with a debit and credit card or with his preferred device (mobile phone, mp3 player, etc.) for low value purchases. This sticker deployment was accompanied by a strong advertising campaign highlighting all the advantages for the consumer such as speed and the simplicity. > > Drive the consumer awareness of contactless benefits > > Increase the number of contactless transactions made in contactless mode with cards and stickers Central Europe NEED Strengthen the awareness of contactless payment SOLUTION Optelio Contactless Stickers BENEFIT Consumer awareness and increased contactless transactions

8 Adaptation by markets with high security standards Security is one of the major concerns for issuers and cardholders. Today, issuing banks in markets with high level of security standards requirements are also going through the contactless wave France NEED Secure and reliable payment solutions with the latest technological innovations SOLUTION Highly secure Desineo contactless EMV banking card certified by GIE-CB BENEFIT High level of risk management customers in France. This customer is a key player of banking retail services in France and one of the largest European banks. It has around 10,000 branches serving more than 25 million customers in the country. This bank wants to offer their French customer base secure and reliable payment solutions, while benefiting from the latest technological innovations, and also being compliant to the high security domestic standard defined by GIE-CB ( Groupement d Intérêt Economique Carte Bancaire ). Gemalto provides highly secure Desineo contactless EMV banking cards certified by GIE-CB. Additional protections on the card reinforce security and complement the traditional EMV payment functionality. The bank is able to maintain a high level of risk management. The deployment opens the door to the world of contactless payments for all customer segments. Card holders can now enjoy a new payment experience by simply waving or tapping their card in front of a contactless reader at the point-of-sale for purchases below 20 Euros. Transactions exceeding the amount will require a PIN confirmation. The technology saves time for both merchants and Card holders and reduces a costly and risky cash handling.

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10 DELIVERING NEW SERVICES REACHING NEW MARKETS

11 Bringing contactless EMV to student cards Nowadays, banks are taking advantage of the different applications available with smartcards in order to reach new segments that are appearing, such as the youngsters and students. Reaching those segments with contactless technology leads to increased customer awareness as habits and education are key for the contactless technology to succeed. Banco Santander deploys NFC services on microsd with an advanced solution from Gemalto. The University Smart Card program is going mobile and this new step enables students to enjoy contactless services with the rich features of a mobile app, as well as offering the ability to expand to further innovative services in the future. The new device is part of Gemalto s broader range of secure elements designed to meet each customer s specific needs in a diversified global market. Further, it complements their existing portfolio of security solutions for mobile contactless services, based on SIMs and embedded secure elements. Breakthrough radio technology innovation embedded inside Gemalto's latest generation of contactless secure microsd provides the long-awaited distance and speed capability for proximity interactions to this NFC-capable object category. Brazil NEED Deploy contactless technology in Brazil SOLUTION Gemalto Optelio contactless EMV payment cards BENEFIT Take the lead in the market and attract students as new customers This latest generation of contactless microsd complements the contactless cards, NFC-capable SIM and embedded secure elements in Gemalto's offer portfolio serve customers' specific needs in a diversified global market. Banco Santander, through the Santander Universities Global Division, has issued the Optelio Contactless microsd solution in Spain, Brazil, Chile and Mexico, as part of their University Smart Card program.

12 The application is now live at a number of universities, and participating students, teachers and other staff members are able to use their mobile phones for everyday tasks such as accessing buildings and making payments in canteens with their epurse. Banco Santander has also added the mobile payment option and integrated it with their own mobile payment wallet, the bank plans to use the NFC-capable microsd to implement a wide range of services, such as mobile transportation ticketing. This innovation builds on the success of Banco Santander s University Smart Card program, which is already used by more than 7.1 million people, in over 270 universities across 12 countries. Gemalto s complete solution encompasses the personalization, issuance and fulfillment services, the microsd card, and the multiservice wallet framework necessary for Banco Santander to create their own mobile app. Recognized as the most advanced product of its type on the market, Gemalto s Optelio Contactless microsd now incorporates 4GB of memory space for users to store personal data such as photos and videos, and provides seamless support for MIFARE ticketing applications. Gemalto s innovation also highlights a major breakthrough in radio technology, with enhanced RF signal transmission that ensures optimum performance across the widest possible range of phone handsets and operating environments. "With Gemalto s microsd technology, students benefit from the speed and convenience of an NFC mobile phone, without needing an NFCready handset," PEOPLE IN MORE THAN UNIVERSITIES WIDESPREAD IN COUNTRIES 12 ARE ALREADY USING THE UNIVERSITY SMART CARD said Vicente Prior, Director Products and Channels, Santander Universities. "It offers a fast-to-deploy option to deliver a host of mobile contactless services to our end users and help them become more accustomed to this new way of completing transactions."

13 Smart Cards are rapidly evolving in the tourism market Intesa Sanpaolo is among the top banking groups in the Euro Zone and is a leading bank in Italy - offering its services to more than 11 million customers. Italy NEED Introduce a payment card supporting several services in one single product SOLUTION a contactless prepaid card specifically designed for tourists BENEFIT Enabled Intesa Sanpaolo to strengthen their differentiated brand image Intesa Sanpaolo introduced a payment card targeting tourists staying in Turin and Milan, that were taking part in the celebrations of the 150th anniversary of Italy s unification in The card supports EMV transactions, fast contactless payments, fast-track access to transit infrastructure and cultural venues - all in one single product. Gemalto, with its extensive experience in the banking, transport, and access control sectors, provided a contactless prepaid card specifically designed for tourists. This all in one visitor card supported transport applications such as Mifare or Calypso. Gemalto provided strong project management services to federate all the parties involved. With Carta Esperienza Italia users could enjoy the speed and convenience of contactless payments in shops, as well as the security of EMV for conventional payments and online purchases. They were also offered fast access to museums and cultural events. Visitors could easily travel in the city area, by loading dedicated offers from the Turin transport company ( Gruppo Torinese Trasporti ) onto their card. Furthermore, they could purchase the card at Intesa Sanpaolo branches, at Gruppo Torinese Trasporti outlets in Turin, as well as in touristic places (such as Officine Grandi Riparazioni di Torino and Reggia della Venaria Reale ). This project enabled Intesa Sanpaolo to strengthen their differentiated brand image and also to target a significantly wider customer base.

14 «All-in-one» card, Transport & Payment: a natural convergence Transport operators have been issuing contactless smart cards for years, based on closed loop payment (Mifare, Desfire, Calypso) bringing speed and convenience all around the world. They are now facing new challenges as system expands: interoperability, ticket issuance for occasional users, etc. Today, thanks to the advanced Visa & Mastercard specifications, Pay@Gate initiatives are being deployed nation- or citywide. Banks involved are leveraging the existing transit infrastructure and the card holder experience. Turkey NEED To reach a large unbanked population SOLUTION A prepaid anonymous dual interface card BENEFIT Opportunity to enter the un-tapped transit market with more simplicity and convenience Garanti Bank is the second largest private bank in Turkey, operating more than 800 domestic branches and serving more than 10 million customers. The challenge for Garanti Bank was to reach the large unbanked population of Eskisehir, a student city of 500, 000 inhabitants. With its modern transit network and an existing paypass infrastructure at local merchants, Eskisehir was the ideal place to launch this Payment at the Gate initiative.

15 A prepaid anonymous dual interface card that replaces existing tickets based on Gemalto s latest generation of contactless payment card. It includes the Data Storage within EMV application, which stores the date/time and station. Flat-fare valid for one hour in the transport network (buses and trams), where all journey information is stored into the card to be used later-on by the payment application for fare computation and transaction. Many benefits for all stakeholders: > > The transit operator of Eskişehir can cut the number of tickets they issue to occasional travellers and save on costs related to cash management. > > The issuing bank has the opportunity to enter the un-tapped transit market and acquire new customers from the large student/ unbanked population. > > And finally, for the card holder, it has added simplicity and convenience: the payment card becomes a transit card, but it also continues to provide the standard functionality. Users with this card no longer need to purchase a transport ticket or to preload a specific transport application. Card holders, citizens of Eskisehir, are able to explore the city by simply tapping this new payment card directly in the buses and metros.

16 Republic of South Africa NEED Modernize the country s public transport infrastructure and services SOLUTION Gemalto s Optelio contactless EMV payment card BENEFIT Opportunity to attract unbanked people and generate new fees from the transit operations contactless transactions South African NDOT (National Department Of Transport) Initiative Program. South Africa has the largest and most vibrant economy in Africa. With more than 50 million inhabitants, and a mature banking sector that includes 4 major banks: > > Absa Bank: part of Barclay s group with 11 million clients for credit & debit. > > Standard Bank: branches, including loan centers, and ATMs on the African continent and serving more than 10 million clients in South Africa. > > FNB: FNB provides personal, commercial and corporate banking services to more than 7.2 million customers across South Africa. > > Nedbank: Regional branch network throughout SA with approximately staffed outlets and serving more than 5 million clients. In South Africa there are 45 million journeys performed per day, using public transport and relying on different systems: Minibus Taxis (74%), Metrorail (11%), Bus (15%), Gautrain and Bus Rapid Transit.

17 Back in 2007 and with the perspective at that time of the Football World Cup in 2010, the government launched a major program to modernize the country s public transport infrastructure and services, transforming it into an integrated Automatic Fare Collection (AFC) system. Main NDOT objectives were: > > Cash removal as cash is a problem for commuters and operators. Cash management is associated with security risks, and also needs the fare collection improvement. > > Accessibility for all citizens including the less fortunate > > Interoperability: based on open loop systems > > Minimize infrastructure costs The best solution to meet all NDOT requirements is Gemalto s Optelio contactless EMV payment card, in some cases issued as a prepaid offline card, with the following characteristics: > > Pre-authorized debit/prepaid store value for specific segments (unbanked, children, tourists) enabling offline authorizations for validators at station gates, or on board buses and taxis > > Interoperable, as the card is based on EMV international standards > > Used also for low-value payments in Retail > > Specific Transit Data stored into the EMV card (certified) For all stakeholders, there are many benefits: For Banks: > > A great opportunity to attract an unbanked audience (12Mu in RSA) through reloading in branches and brand awareness > > As for any Pay@gate project - business case is very appealing for issuers as it will generate new fees from the transit operations (loading fee, sharing fee with transport operator and transaction fee) that are not accessible within a closed loop scheme. For NDOT: > > All solution characteristics met NDOT main objectives: cash removal, interoperability, accessible to all citizens, with minimum infrastructure costs. Yet, many initiatives in the country are still ongoing, such as a minibus taxi project and rollouts of new Bus Rapid Transit (BRT) and other public transport services in the cities of Durban, Cape Town and Johannesburg. ABSA and Standard Bank together with Gemalto are issuing contactless payment cards for Cape town and Durban with different programs like MUVO and TapIfare.

18 PREPARING THE INFRASTRUCTURE FOR NFC THE NEXT TECHNOLOGICAL DEPLOYMENTS AS NFC

19 Near-Field Communication (NFC) The past few years have seen the profile of near-field communication (NFC) grow exponentially. So far, mobile payment is the primary driver for NFC deployments. Meanwhile there is a massive deployment on NFC and stakeholders are already preparing the infrastructure and educating their customers by adopting contactless solutions. With more than 1 billion of contactless cards in the world and 600 million deployed in 2013, Contactless EMV is a growing market. A leading financial group in Southern Europe, with more than 5,000 branches, 7,000 ATM, more than 10 million cards in circulation and a leading position in online banking (more than 7 million customers) as well as in mobile banking (more than 2 million customers). This financial group is a leader in sustained innovation in retail banking services Need: to penetrate cash market and educate their customers on contactless technology and prepare the market for NFC mobile payment. Southern Europe NEED Penetrate cash market and educate customers SOLUTION The Gemalto contactless card will enable users to experience the benefits of contactless transactions BENEFIT The bank can offer new services to their 10 million customer base

20 The Gemalto contactless card will enable the bank's end-users to experience the speed and convenience of contactless transactions waving or tapping the card at the reader for low-value purchases up to 20, while online PIN code will be used to authorize higher value transactions. To underpin this vision, the bank is simultaneously creating an infrastructure with 15,000 merchants equipped with contactless payment terminals and 500 ATMs featuring built-in contactless readers. With this new payment service, the bank is driving contactless card innovation in the country and can offer new services to 10 million customers. The solution will also enable the bank to penetrate the cash market and benefit from increased transaction volumes.

21 ONE BILLION BY THE END OF 2013, THERE WERE 1 BILLION CONTACTLESS CARDS ISSUED, OUT OF WHICH 600 MILLIONS WERE ACTUALLY ISSUED DURING 2013.

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23 CONTACT CASES Clarista & Optelio compound Gemalto s EMV cards offer. With a leadership in the market and millions of Clarista and Optelio cards delivered every month, Gemalto s portfolio has proven to offer the largest choice of Visa, MasterCard, JCB, Amex, Diners and EMVCo certified applications.

24 EMV AND DDA MIGRATION

25 Global Acceptance EMV payment cards offer higher security, convenience and global interoperability. Europe has been migrating to EMV payment cards and now this technology is the dominant one in the region. Many other regions have followed this trend. UNFCU (United Nations Federal Credit Union) is a cooperative financial institution headquartered in New York City which offers a wide array of flexible savings, loans, investment and insurance products, as well as advisory services. With members in 212 countries and $3.5 billion in assets UNFCU is ranked 28th among nearly 7,300 federal credit unions in the United States in terms of total assets. U.S. travelers are increasingly having trouble using magnetic stripe bank cards abroad, especially in offline applications like taxis unattended ticketing and payment kiosks. UNFCU members had problems with global payment acceptance and forward compatibility for both online and offline transactions. After partnering with Gemalto, UNFCU was able to provide Clarista Java DDA cards with global EMV (Europay MasterCard Visa) compliancy to their customers so they could perform transactions abroad. United States NEED Using magnetic stripe bank cards abroad SOLUTION Clarista Java DDA cards with global EMV (Europay MasterCard Visa) BENEFIT Increase in purchases, new card applications and new credit lines requests A study conducted in 2011 revealed that after five months in circulation, purchases increased by 15%, revolving balances rose by 20%, new card applications were up over 150% and new credit line requests increased over 380%. In response, UNFCU launched another EMV product in 2012.

26 Fighting against fraud EMV payment cards offer higher security, convenience and global interoperability. Many financial institutions around the world select Dynamic Data Authentication (DDA) for their EMV migrations. United Arab Emirates NEED Increase security and convenience for its customer s daily transactions SOLUTION Optelio payment card BENEFIT Complete support to UNB With a reported profit of AED million for Q1 2012, Union National Bank (UNB) is one of the leading domestic banks in the United Arab Emirates. Headquartered in Abu Dhabi and with branches in Egypt, the bank offers an extensive range of financial products. Concerned about fraud, counterfeit and duplicated cards problems, UNB needed to increase security and convenience for their customer s daily transactions. During the second quarter of 2012, Optelio payment card was the chosen solution for UNB needs because Optelio portfolio fits the need of large and small EMV deployments and is part of a comprehensive solution and service offering that includes consulting, personalization and delivery to the end user. A complete support is offered to UNB thanks to the extensive presence of Gemalto in the region. In addition, UNB is now able to offer card holders tailored value added financial solutions while maintaining the highest safety standards.

27 Security comes first Security is one of the major concerns for issuers and cardholders. Shift from SDA (Static Data Authentication) to DDA (Dynamic Data Authentication) is a proven means to reduce fraud; and the reason why Visa and MasterCard have mandated DDA for all their EMV cards in Europe by January Following this tendency, similar mandates are expected in the rest of the world. Diners Club International, part of Discover Financial Services, is a global payments network with acceptance in more than 185 countries. Gemalto supports Diners Club issuers worldwide in their EMV migration projects with smart banking cards and the associated issuance services. While striving to provide services and support that go far beyond transactions, Diners Club Spain needed increased security for their customers. In February 2012 Diners Club Spain and Gemalto announced a Clarista DDA payment cards deployment in addition with consulting and personalization services contract. Diners Club card holders can now benefit from security and the convenience of EMV while they are performing transactions using Discover international network of merchants. Increased security for cardholders is translated in higher user retention and activation. Spain NEED Increased security for their customers SOLUTION Clarista DDA payment cards BENEFIT Security and convenience of EMV

28 BIOMETRICS, PKI BOLSTERING SECURITY

29 Biometric authentication Biometric authentication has been used to provide higher transaction security than what can be achieved with common PIN authentication. Various banks around the world have implemented biometric authentication like fingerprints to validate transactions. One of the largest financial institutions on the Brazilian market with branches across Latin America and Europe. Today there are people in Brazil who open bank accounts with fake documentation; therefore fraud reduction is a major interest for this customer. There is also the need to increase security in ATM s withdrawal operations and POS terminals. > > Upgrade of ATM grid from 3% biometric-enable to 100% with biometric authentication capabilities (biometric scanners installed) > > Migration from match-on-host authentication (ATM) to match-onhost + match-on-card authentication. Brazil NEED Fraud reduction and increased security SOLUTION Upgrade of ATM grid with biometric authentication capabilities In order to ease the management of sensitive biometrics data, Gemalto closely worked with the bank to generate specific EMV cards with match-on-card application and support provisioning of Match-on-Host cards.

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31 Public Key Infrastructure (PKI) Public Key Infrastructure (PKI) is used to manage and administrate digital certificates and bundle them with specific user identities. With the usage of this infrastructure, banks are becoming able to provide card holders with a highly secure and reliable way of authentication. The customer is a large bank in Northern Europe which accounts for millions of users; a relevant portion of those users are also eusers. The customer needs to constantly deliver digital certificates (which at the same time are issued by Local Certificate Authorities) to its end consumers so they can login to online services and sign documents in an electronic way. During 2012, Gemalto partnered with the bank to provide cards with EMV + PKI applications. The EMV application can be either Visa or M/Chip4 and the PKI loaded in the card is Gemalto's IAS Classic v3. Northern Europe NEED Deliver digital certificates to allow consumers to sign documents in an electronic way. SOLUTION Cards with EMV + PKI applications BENEFIT Card holders are able to login into bank accounts and to sign electronic documents With Gemalto s Optelio & Desineo solution, the bank's card holders are able to login to their accounts by using PKI pin-code and a card reader/writer plugged into their computer. They can also log into national institutions portals to sign electronic documents such as tax declaration, parent allowance, etc. In that way, convenience on service and security are present in the bank's service offer.

32 MULTI- APPLICATION

33 Attract new segments Multi-application cards can help issuers not only to attract new segments, but also help and benefit vulnerable groups of the population. Colsubsidio is a leading, private and non-profit organization, driven by the philosophy of solidarity and compensation within the social security framework in which it fully works to improve the population's life quality. It provides Colombian families with full health, credit, education, culture, leisure and sport services, retail point of sales in supermarkets and drugstores, housing projects and social programs. Colsubsidio needed a multi-application EMV card that allowed its members to have epurse application, public transportation and sport and recreational parks access. Colombia NEED A multi-application EMV card SOLUTION A all-in-one card BENEFIT A convenient, easy and secure card with many applications In September 2011 Gemalto announced the provision of a product that gives Colsubsidio users a more enjoyable experience, where they can wave their way onto public transportation, access participating venues, and securely pay for goods and services, with a convenient, all-in-one solution. Colsubsidio members now have a convenient, easy and secure card that has many applications, creating more value for card holders and helping Colsubsido to reach their objectives.

34 Providing end-user convenience Banks are nowadays taking advantage of the different applications available with smartcards in order to gain new segments such as younsters and students, transport users etc. Value added applications can provide card holders with a bundle of different services. Brazil NEED To offer students a unique tool that can be used as identification, epurse and more. SOLUTION Multi-application card with contactless EMV BENEFIT Smart cards with new features including EMV security, and digital ID Banco Santander is one of the largest financial institutions in the world. It accounts for more than 100 million customers worldwide and operates over 40 countries. Since 1995, the bank has been providing University smart cards and they currently represent 4.2 million cards deployed in 200 universities across 12 countries. There are still room for more. Interested in the continuous growth of the number of universities using smart cards, Banco Santander was looking to offer to Brazil University's students and staff members this unique tool that could be used as identification, epurse, library loan, parking access card and much more. Santander Universities program, created in 1996, is a collaborative program with universities and is present in 20 countries. Within this program, Banco Santander offers a Student Smart Card (SSC), a university card which serves as personal identification, but also offers other services such as the ability to check academic files from ATMs and information points installed on campus, management of library lending and control of access to restricted areas and to computers.

35 Holders can use the cards as ATM or debit cards, and also obtain discounts at a large number of retailers. Electronic signatures, special discounts on public transport, loan of bicycles, and management of universities sport services are, for the moment, the latest services to be added to the card. Gemalto previously partnered with Banco Santander to provide a multi-application card in other Santander University Smart card programs around the world. In November 2011 Gemalto announced that Banco Santander continued its relationship with Gemalto in order to issue university cards to Brazilian students. For the Brazilian market, contactless EMV is also provided in the card. Besides the speed and convenience of contactless payments, students in Brazil will continue enjoying the features of the university smart cards they already have. These features include EMV security, digital ID, strong authentication and access to university facilities, as well as public transportation in some universities. Also, Banco Santander benefits from the customer base adhered to the University program. Banco Santander s benefits: By replacing Student cards issuance by a Contactless Payment card, Banco Santander will attract many of the students as new customers making this channel one of the first Customer acquisition Channel for the bank they also take the lead in the market, providing the new contactless technology along with financial and academic functions to a new generation of card users. Banco Santander Brazil is the first bank in Brazil to issue personalized contactless EMV cards, which are produced in the country. In addition, it is well positioned in the expansion of more advanced payment programs, such as through cell phones, using NFC contactless technology CUSTOMERS WORLDWIDE MAKES BANCO SANTANDER ONE OF THE LARGEST FINANCIAL INSTITUTIONS IN THE WORLD

36 GEMALTO gemalto.com JUSTASKGEMALTO justaskgemalto.com/en THAT S EMV thatsemv.com GEMALTO.COM