BANKWORLD POS. Today s solution for tomorrow s self-service bank BANKWORLD BANK ON THE FUTURE WITH TODAY S TECHNOLOGY CR2.COM

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1 BANKWORLD POS Today s solution for tomorrow s self-service bank BANKWORLD BANK ON THE FUTURE WITH TODAY S TECHNOLOGY CR2.COM

2 BANKWORLD POS CONVENIENT, SIMPLE POS SOLUTIONS Ease of use and fast processing BankWorld is a convenient, easy-to-use POS solution for merchants, tellers and cardholders. Depending on the terminal, it speeds up processing time by giving merchants and tellers more freedom to move around the shop or branch with the terminal allowing them to increase their productivity when serving customers. Customers today appreciate convenience and are showing an increasing reluctance to spend time waiting in long queues. We have empowered the teller to go to the customer, resulting in a noted reduction in line abandonment and loss of sales. Advanced functionalities Customers expectations of their bank are higher today than ever before as they demand advanced functionalities on every self-service channel. With BankWorld POS, your bank will be empowered to increase customer retention while at the same time acquiring new customers through a wide range of innovative and value-added functionalities such as cash and cheque deposit on the POS terminal by inserting the card into the chip reader. With our solution, a customer can also deposit cash without the requirement of their card being present through account number entry and verification of the beneficiary. The adoption rate of POS terminals worldwide is on the rise as mobile payments and contactless are gaining favour over cash transactions. As the POS channel becomes more popular, banks must ensure that they have the right solution to deliver the advanced technology that their customers demand. CR2 s BankWorld POS platform provides your bank with a merchant and teller solution that is fully EMV and PCI PA-DSS compliant. With BankWorld, your bank can acquire transactions from merchant POS terminals and route these transactions to the appropriate card network. BankWorld POS transaction process As the popularity of mobile payments and contactless continues to grow around the world, banks must ensure that they have a powerful, functionally-rich POS channel that will enable them to increase revenue growth, reduce operational costs and improve customer satisfaction, whilst also achieving compliance with the high security requirements of the payments industry. ETHERNET GPRS GSM BANKWORLD POS PROVIDES FUNCTIONALITIES SUCH AS: EMV and magnetic stripe acquiring PIN change Cash advance Contactless acquiring Tips/gratuity Cash deposit Card not present transactions Multi-currency transactions Cheque cashing Sale Surcharging Cardless deposit Refund Fund settlement (Visa CTF, MasterCard IPM processing) Cheque deposit Void Balance enquiry Adjustment Sale with cashback Payment to a third party Reconciliation Transfer between own account Mobile top-up Beneficiary payments Money transfer Offline advice Mastercard internet gateway clearing (DCF) Reversals Pre-authorisations management BANKWORLD POS SERVER Security/EMV and PCI PA-DSS compliance BankWorld is fully EMV compliant, giving your bank the peace of mind that the liability in transaction disputes shifts to the non-emv compliant. Our PCI PA-DSS compliance means that your bank is in line with industry wide mandate and best standard practice. Increased profit through multi-currency acquiring One of the many value-added features of BankWorld is the ability for customers to carry out card transactions in the currency they are most comfortable with. Enabling your customers to pay in their own currency positively impacts their satisfaction levels as they will appreciate a service that is personalised and tailored to their needs. Teller solution BankWorld POS provides a teller solution in response to an increasing demand for teller type transactions being carried out. Now, POS terminals can be located in branches or post offices to offer banking services in regions where banking infrastructure may be lacking, opening a new channel for unbanked or underbanked customers to manage their finances. Cards can be instantly issued over the counter where the customer will be able to assign their own PIN on the POS terminal without the need to send a PIN by mail. Furthermore, in countries vulnerable to power outages, BankWorld allows your bank to continue to provide banking services on a battery powered GPRS POS terminal, meaning that branches remain open even during power cuts,

3 CR2 S BANKWORLD A personalised self-service experience GO BEYOND ACCEPTING PAYMENTS Broad terminal choice BankWorld is a multi-vendor solution that can integrate with any POS terminal manufacturer including portable POS devices. CR2 has certified terminal applications from numerous POS terminal vendors including Ingenico, Hypercom, Spire, and VeriFone. Integrated to BankWorld omnichannel platform BankWorld POS is a point of sale acquiring and payment system which drives a complete suite of electronic channels, simply waiting to be turned on when you need them. BankWorld POS is a component of BankWorld Channel Manager, our integrated platform which provides banks with flexible, secure and responsive channels including ATM, Internet, Mobile, Kiosk and POS. It helps banks visualise their customer s activity across all channels from a single point, thus offering ultimate flexibility to respond to customers behaviours across all channels, quickly and efficiently. BANKWORLD POS BENEFITS BankWorld Product Suite includes: Why Choose BankWorld? Increased profit: fees, multi-currency acquiring, volume, etc. Optimum security: EMV, PCI PA-DSS Rapid time-to-market Ease of use Benefits to the Bank Broad terminal choice Integrated to BankWorld multichannel platform Increased revenue Merchant Benefits Increased customer satisfaction Reduced cash management costs Customer acquisition Card Holder Benefits Convenience of paying by card Increased security: EMV, PCI PA-DSS Value-added functionalities Reduced costs by paying in local currency BankWorld Channel Manager: an integrated self-service platform driving a complete suite of electronic channels BankWorld on ATM: a powerful suite of solutions including an ATM switch, ATM management, screen design, monitoring and support tools BankWorld on Internet: best of breed internet banking solution for retail and corporate clients BankWorld on Mobile: mobile banking platform compatible with all technologies: SMS, GPRS, Web and smartphone applications for ios and Android BankWorld on POS: a point of sale acquiring and payment system CardWorld: a complete end-to-end card payment, management and processing service BankWorld is the world s only integrated self-service platform that enables you to drive all channels regardless of your existing IT system: With BankWorld, you can: Service your customers anytime, anywhere, while at the same time reducing the cost to serve Offer personalised services to your customers. Tailor product offerings across all or selected channels Speed up product s time to launch Cross-sell to your existing customers Convert leads into immediate sales Avail of greater opportunities to generate new fee income

4 CR2 SOLUTIONS AT A GLANCE Our extensive range of robust, cutting edge solutions give you the potential to exceed customers expectations and deliver the right product, at the right place, at the right time. ATM / Kiosk Banking BankWorld ATM/Kiosk Manager BankWorld ATM/Kiosk BankWorld ATM/Kiosk Distributor Client BankWorld ATM/Kiosk Support Tool BankWorld ATM/Kiosk Studio BankWorld ATM Custodian Card Management CardWorld Acquirer CardWorld Issuer CardWorld Producer CardWorld FraudTrap BankWorld Pre-Paid Cards Card On/Off Omnichannel Banking BankWorld Integrated Self-Service Platform BankWorld Smart Sales Campaigning BankWorld Segmentation BankWorld Product Factory BankWorld Instant Cash Transfer BankWorld Card to Card Transfer BankWorld P2P BankWorld Fast Loan POS Solution BankWorld POS Internet Banking BankWorld Internet for Retail BankWorld Internet for SMEs BankWorld Internet Responsive Design for Mobile and smartphone devices Mobile Banking BankWorld Mobile SMS BankWorld Mobile App for Smartphones and Tablets BankWorld Mobile USSD

5 CR2 IS THE MARKET LEADER IN INNOVATIVE SELF-SERVICE BANKING SOLUTIONS INCLUDING ATM, INTERNET AND MOBILE CR2 is the leading global provider of innovative self-service banking solutions providing banking institutions worldwide with robust and flexible ATM, Internet, Mobile and POS channels. CR2 helps retail banks solve their complex business challenges by reducing operational costs, generating new revenue at the self-service channels and improving customer satisfaction through best-in-class technology and services. CR2 s BankWorld is the only integrated self-service platform available that lets banks actively manage all electronic channels including ATM, Internet, Mobile, POS and Kiosks from a single platform. BankWorld enables banks to design new products, services and screens, provide a personalised offering to customers, cross-sell and upsell products to the right customer at the right time and right channel. CR2 HAS LOCATIONS IN Ireland India Australia Jordan South Africa Singapore UAE Egypt Over 100 banks in 60 countries have adopted CR2 s solutions, driving tens of thousands of ATMs and servicing millions of internet and mobile banking users globally. Headquartered in Dublin, Ireland, CR2 has a network of well-established offices strategically located in 8 countries (Ireland, Australia, South Africa, India, Singapore, UAE, Egypt and Jordan) and regional representatives to better service our clients in those regions (Europe, CIS & Baltic, Middle East & Africa, Asia & Pacific). More information on CR2 is available on

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