Company Profile Kibrit LLC 2018
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1 Company Profile 2018
2 GENERAL INFORMATION Company name: Legal form: Business field: Areas of expertise: Number of employees: Kibrit.Tech Limited Liability Company (LLC) Information Technology Software Development and IT-integration 20-25
3 PRODUCTS Product Category Description Implementations Software solution Event Management System Formula 1 Baku Software solution Mobile Devices Registration System The Ministry of Communication and High Technologies of Azerbaijan Republic Software solution Call-center Management System The Ministry of Education, Azerbaijan Railways, Silk Way Travel, AZSİGORTA, DSC Software-hardware solution Universal payment system
4 SERVICES
5 SOFTWARE DEVELOPMENT Our software development service includes: Development of cross-platform software applications of different complexity and scale; Development of backend-systems that can perform operations in automatic mode; Development of software for complex (software-hardware) solutions. Kibrit s competitive advantages are: Advanced skills in business processes analysis/planning and software requirements determination (pre-project documentation is prepared in most cases); Individual approach while selecting development model ( Waterfall model for large-scale projects, Agile model for urgent projects and projects with uncertain requirements). SERVICES
6 BMS DEVELOPMENT We develop Building Managements Systems (BMS) meant for automation of the following types of engineering systems: Lighting; Heating, ventilation and air conditioning (HVAC); Fire-extinguishing; Power-supply; Technologies which we use are: KNX, DMX, DALI, Modbus, ZigBee, Z-Wave. We provide each customer a user interface which has been developed for his particular BMS. Due to such interface-software, which can be installed not only on PC but mobile devices as well, the management of BMS becomes an easy task. Interfaces are mostly developed by using Iridium technology. Water-supply; Access control and security. SERVICES
7 IT-INFRASTRUCTURE Planning and building new IT-infrastructure from scratch; optimizing and expanding existing one. Scope of the service: Secured Network; Directory services; Corporate ; Data storage system; Data back-up system; Monitoring system; Centralized antivirus; IP-telephony. SERVICES
8 IT-AUDIT & CONSULTING Audit and consulting areas: Corporate IT-infrastructure; Call-center software and hardware. Audit criteria: Compliance to corporate standards and best practices ; Compliance to business standards and processes; Efficiency; Information security; Service continuity. Gap analysis and remedial measures are offered as a part of audit report. SERVICES
9 IT OUTSOURCING Within IT outsource service we offer technical support in the following areas: Network administration; Hardware platform administration; Servers; Storages; System administration; Directory services; Corporate communication service; Collaboration portals; Web-based ticketing system (OTRS) enables fast and effective handling of numerous service requests. Full time presence of a dedicated HelpDeskspecialist is provided for large-scale enterprise. Service provisioning schemas: Regular (24/7) IT-support monthly fee; Incident based IT-support payment on an hour basis. VOIP-administration; User support. SERVICES
10 PROJECTS
11 SOFTWARE DEVELOPMENT Customer Project Software description 1 The Ministry of Communication and High Technologies Mobile Devices Registration System Mobile Devices Registration System 2 The Ministry of Taxes 195 Universal Call Center designed for: The Ministry of Taxes The Ministry of Finance The Ministry of Justice The Ministry of Labor and Social Protection The State Customs Committee The State Social Protection Fund 3 The Ministry of Education Hotline Service and Citizen reception Center ŞƏMS (Şəffaf Əlaqələr Mərkəzi Sistemi) Call-center Management System fully compliant to the Rules on organization of activity of the Call Centers in state agencies OrangeLine Call-center based Customer Relationship Management (CRM) system 4 Parlaq Zəka Center of Intellectual Development and Youth Creativity Smart and clever quiz show Interactive voting software 5 AZSİGORTA - Customizing OrangeLine Call-center Management System for Insurance industry 6 ASAN service - Timer and service counter system PROJECTS
12 SOFTWARE DEVELOPMENT Customer Project Software description 7 The Ministry of Transport, Communication and High Technologies Centralized Call-center, uniting 109, 155 and 157 hotlines. OrangeLine Call-center Management System 8 Zaman Broker Call-center for Insurance Agency Customizing OrangeLine Call-center Management System for Insurance industry, implementation of Sales module, integration with PashaBank and ExpressPay payment systems. 9 Cahan Insurance Agency Call-center for Insurance Agency Customizing OrangeLine Call-center Management System for Insurance industry, customizing Telesales module and integration with a centralized software interface for issue of insurance policies. 10 Kapital Bank Knowledge Base for operators Implementation of Sales module of OrangeLine system and integration with Avaya system. PROJECTS
13 BUILDING MANAGEMENT SYSTEMS Customer Scope of works 1 Baku Crystal Hall Power-supply and Lighting Control system PROJECTS
14 IT-INTEGRATION Customer Scope of works 1 ESRA-plaza Turnkey IT infrastructure of business-plaza: Structured cabling system, Server-room, Access control, Secured network, Servers, Directory Service, Information security, Software licensing 2 MobiTel Corporate IT infrastructure, regionally distributed network, information security 3 Baku Crystal Hall IP - telephony system, Structured cabling system, Directory Service, Secured network 4 Knauf Safe data communication network 5 Coca-cola Fanta Youth Festival Wi-Fi coverage for venue 6 Timwe Group Multilevel IVR for Call-center 7 Simbrella Fault-tolerant hardware-software complex 8 DSC Call-center on basis of IP-telephony 9 MilliÖn Call-center solution 10 Zeytun Pharmaceuticals Call-center solution 11 C141 (Creative One For One) Free Wi-Fi zone at Baku Expo Center PROJECTS
15 IT OUTSOURCING Customer Scope of IT-infrastructure support and development 1 Baku Crystal Hall Network, Servers, Directory Service, Information security, User PCs, Video surveillance system, Voice announcement, Lighting system, Air-Conditioning system 2 Simbrella Network, Servers, Directory Service, Information security, Access control, User support 3 DSC Network, Servers, Directory Service, Information security, Access control, User support 4 ESRA-plaza Network, Servers, Directory Service, Information security, Access control, User support 5 MobiTel Network, Servers, Directory Service, Information security, User support 6 Knauf Network, Application servers, User support 7 Loccitane Application server, Video surveillance system 8 MLab IP-telephony PROJECTS
16 CONTACTS Postal & Physical Address: Phone number: Web: Social networks: 106, Yahya Bakuvi street,baku, Azerbaijan, AZ1072 +(994 12) Facebook/Kibrit, Linked IN/Kibrit
17 REFERENCES The Ministry of Communication and High Technologies The Ministry of Education APPENDIX A
18 REFERENCES Baku Crystal Hall Baku City Circuit APPENDIX A
19 REFERENCES Digital Services Company United Telecom APPENDIX A
20 REFERENCES Knauf MLab APPENDIX A
21 REFERENCES Zhara 2017 Baku City Circuit APPENDIX A
22 THANKS FOR ATTENTION Company Profile 2018
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