Yardi Commercial Suite

Transcription

1 Yardi Commercial Suite Shorten leasing lifecycles, maximize revenue, gain better insight and improve service to your customers by running your entire business from one fully integrated platform.

2 Power Your Business With a Single Connected Solution Lower your total cost of ownership Gain real-time access to KPIs and a complete portfolio-wide view Shorten business cycles by connecting all users in one system Eliminate duplicate data entry and integrate automated processes Untether your staff with mobile access to reporting, approvals and tenant services Drive revenue, reduce costs, work efficiently, improve tenant services, manage risk and gain a competitive edge Keep your data safe and reduce costs with an award-winning cloud solutions provider Leverage the experience and applied knowledge of the industry leader Yardi Commercial Suite Property Management & Accounting 1 Marketing & Tenant Services 7 Deal Management 11 CRM 15 Business Intelligence 19 Budgeting & Forecasting 23 Payment Processing 27 Procure to Pay 31 Advanced Maintenance 35 Construction Management 39 Market Data 43 Energy 47 Online Learning 51 Software as a Service 55

3 Yardi Commercial Suite Investments Matrix Market Data and Research Investment Accounting and Reporting Energy Energy Efficiency and Intelligent Buildings Procure to Pay Procurement, Vendor Management, Invoice Processing Deal Management, Marketing, Tenant Portals CRM & Marketing Property Management, Accounting, Operations, Business Intelligence ERP SaaS

4 Key Benefits Automates workflows and eliminates error-prone processes Reduces general and administrative costs Provides the flexibility to scale operations for growth strategies Improves strategic decision-making and competitiveness through enhanced business intelligence Delivers complete transparency across your entire operation Shortens training cycles and drives higher productivity Allows staff to work from any browser on any mobile device Includes hassle-free application, database and network management with secure SaaS options

5 Property Management & Accounting Enhance the value of your portfolio with a full business solution that streamlines the property and financial management aspects of the commercial real estate cycle. Yardi 1

6 Yardi Voyager Commercial Our most advanced Software as a Service (SaaS) commercial property management and accounting platform allows office, retail and industrial real estate owners to manage portfolios of any size from one platform. Browser-agnostic and fully mobile, Yardi Voyager drives workforce efficiency, promotes portfolio visibility and delivers comprehensive business intelligence. It manages ownership, operations, financials, budgets, forecasts, construction and maintenance with role-based dashboards, workflows, critical date notifications and analytics. Automated Lease Administration Comprehensive Lease Management Lease administrators can set up even the most complicated industrial, office and retail leases and amendments with Voyager s automated leasing workflow. It s easy to drill down to lease modification details such as expansions, contractions, relocations, holdovers and renewals. Leases can be organized by customer, simplifying the billing and analysis of multiple leases for national tenants. Property/Space Prospects/Contacts Customer/Company Streamlined Recoveries Lease Voyager simplifies one of the most complex and timeconsuming aspects of property management by automating the recoveries process and compiling an accurate accounting of what tenants owe. Property owners no longer need to reconcile variables such as base years, caps, gross-ups and management fees. A collectors workstation function chases overdue balances and efficiently records results. Critical Dates, Tasks & Notifications Rent renewal, escalations, straightline rent Retail percentage of salesbased rent structure You ll never miss an important deadline again, thanks to the integration of dates and tasks into user dashboards. You can automate tasks or notifications based on dates you define, including lease expirations, option notices and tenant insurance expirations. Voyager also centralizes all tax schedules and payments and supports internal audit functions. Recoveries expense books & reconciliations Amendments to lease clauses Options expansion, contraction, renewal, termination 2 Yardi

7 Customized Correspondence Take tenant communications to the next level with Yardi Correspondence Management. You can create customized invoices, statements, collection letters and other items. Templates merge with lease data, reports and graphs. Documents are automatically ed, printed or stored electronically. Advanced Retail Voyager makes it simple to track sales and charge percentage rents. Easily define sales types and reporting and billing frequencies and breakpoints, including an automatic calculation of natural breakpoints. You get up-to-the-minute retail analytics on sales, including MTD, YTD, Moving Annual Total (MAT) comparisons and tenant occupancy costs. Key Features Controlled administration of leases and amendments including lease option management with encumbrance tracking Integrated accounting and property management functions Role-based dashboards and critical date notifications Simplified setup of complex expense recoveries Complete retail percentage rent calculations Easy straight-line rent adjustments for FAS 13 and IAS 17 Real-time analytics, dashboards and business intelligence Quick access to regularly visited screens and history Supports multiple currencies, languages, GAAP and local taxation requirements Yardi 3

8 Portfolio Reporting & Analysis Role-Based Dashboard View your property management tasks and performance across your portfolio in a single, user-friendly interface. Property managers can track critical dates, pending lease workflow actions and work order summaries and access key reports. Drill down to transaction-level detail is quick and easy. Real-Time Analysis Managers receive real-time key performance indicators with the Yardi Analytics reporting tool. Drill down to source transaction and slice and dice data by attribute such as portfolio, region and currency. Analyze by attribute, entity, GL book, segment and period Drill down from summary to source transaction Publish to Microsoft Excel or Adobe PDF report packages automatically Create your own KPIs with custom analytics Commercial Analytics Leverage comprehensive reporting on your portfolio with commercial analytics ranging from owner reports to internal exception and management reporting. Real-time KPIs for lease management, recovery reconciliation, performance statistics and more are at your fingertips. You can create and publish reports through Microsoft Excel and Microsoft SQL Server Reporting Services. 4 Yardi

9 Financial Analytics Yardi Analytics delivers the robust reporting and key indicators you need to measure your portfolio s performance. You can create instant comparisons and analytics and compile monthly, quarterly and yearly financial report packages in real time. You can arrange income statements by user-defined property attributes, view your balance sheet by country and currency and publish financial reports to an investor portal with the click of a button. Supports IFRS, GAAP and international accounting needs Automated delivery with correspondence management Reporting speed optimized by Voyager data marts Financial reports using custom analytics Used by publicly traded companies around the world Key Features Commercial and financial analytics and insight for better decisions Multiple GAAP, multi-language and multi-currency capabilities SSAE 18 compliance via Yardi Cloud Services Real-time, 24/7 access to operational data with Yardi Mobile Apps Spreadsheet Reporting Yardi Spreadsheet Reporting gives you the means to create and publish high-quality reports for your internal and external audiences. You can create templates in Microsoft Word, Microsoft Excel and Adobe PDF or display the data on screen. Presentation-quality reports with text, grids and graphs Report packets combining different types of reports Complex reports with multiple sections Easy sorting, grouping and sub-totaling Customizable reports by changing filters and data columns Yardi 5

10 Key Benefits Enhances property marketing to drive broader visibility into available leases and properties for sale Integrates brand and corporate messaging by promoting properties and leases online Drives workforce efficiency and reduces costs with online document management Shortens accounts receivable lifecycles by enabling online payments Reduces response times and enhances tenant relations by providing online portals for service requests Promotes collaboration with customers with services delivered via any web-enabled device 6 Yardi

11 Marketing & Tenant Services Strengthen your online marketing and deliver outstanding customer services. Yardi 7

12 COMMERCIAL Café Attract prospects, convert leads and retain tenants with a powerful commercial marketing and tenant services platform. Make life easier for prospects, tenants and staff with dynamic corporate and property websites and a self-service portal and app. Tenants can make lease payments and enter maintenance requests and retail sales data online. Fully mobile and integrated with Yardi Voyager, COMMERCIALCafé makes it possible for marketing and onsite staff to turn more leads into leases faster than ever. Dynamic Property Listings COMMERCIALCafé serves as an online property listing service that is branded to your own company or corporate style. It supports commercial real estate property categories including office, industrial and retail space and land for sale. Prospects can search by property type, location and property criteria from any web-enabled device. Easy Site Management The site manager tool lets you configure and brand property listing sites. You can easily add suites, photo galleries and property tour videos and update property and suite features. Administrators can enter and edit tenant announcements, manage users, configure work order workflows, process payments, create menus and more for the tenant portal. 8 Yardi

13 Competitive Services Tenants can access statements, make payments and submit maintenance requests (including images) online. Tenants can also reserve conference rooms, elevators and common areas with the concierge module. These portals help property managers respond quickly to requests, increasing tenant satisfaction and improving staff productivity. Make it simple for tenants to submit maintenance requests and easy for your staff to respond with an online tenant portal. All related data is stored in Voyager. Key Features Tenant portals with streamlined access to online statements, payments and more Mobile app for maintenance requests and document access Dynamic property listing service featuring clean listing layouts and easy-to-use search functions Site manager tool for easy administration of property marketing sites and listings Online Payments Tenants can make payments online with a convenient, paperless self-service option. Site employees spend less time processing payments, allowing them to focus on higher value tasks. Mobile App Convenience COMMERCIALCafé Tenant enhances communication and the tenant experience by allowing tenants to view lease documents and submit and track maintenance requests from a mobile device. Yardi 9

14 Key Benefits Closes deals faster with streamlined workflows, centralized deal tracking and full Voyager integration Sets approval requirements with simple yet powerful approval mechanisms Seizes opportunities with real-time access to stacking plans, tenant data and lease data Provides a full view of portfolio health through business intelligence and budgeting integration 10 Yardi

15 Deal Management Centralize deal entry, tracking and approval across an entire portfolio for significantly greater transparency and efficiency in the leasing process. Yardi 11

16 Yardi Deal Manager Get powerful deal management capabilities in an easy-to-use, mobile-friendly solution for asset managers and their internal and external brokers. Yardi Deal Manager provides up-to-date availability information and stacking plans and syncs deal data directly with Yardi Voyager. Centralize conversations and tasks at the deal or property level with a flexible messaging and approval workflow system. Yardi Deal Manager also works with Yardi Advanced Budgeting & Forecasting and Yardi Orion Business Intelligence. The overlay of deal pipeline data on top of actual financial and operational metrics gives your asset management team an unprecedented view into the health of your portfolio. Benefits for Asset Managers Gain complete deal pipeline visibility with the most advanced leasing solution on the market. Centralize communication via a built-in messaging app, easily create powerful deal approval workflows, and automate and compare NER across proposals. Full integration with Yardi Voyager and Yardi Orion Business Intelligence delivers unparalleled insight into your business. Benefits for Brokers Centralize deal management across your portfolio and leverage real-time stacking plans and lease visibility. Quickly enter new deals and change deal stages. Built-in marketing websites and brochures along with simple, automated activity and pipeline reports offer even more convenience. 12 Yardi

17 Key Features Visualization of deals in process with current leases Cutting-edge user interfaces On-the-go access to deal information with a mobile app Full integration with Yardi Voyager and other products Information Access Manage deals more efficiently with fast, user-based access to stacking plans populated with real-time lease data drawn from Yardi Voyager. Fast Filtering Quickly search and filter spaces in your portfolio based on geography, lease data and the deal pipeline to meet the needs of tenants in the market. Efficient Marketing Easily share pre-built marketing sites and brochures to potential tenants with content gathered and verified by Yardi Matrix. Convenient Mobility An intuitive mobile app allows quick entry and updates of deals, leads and pipeline data. Yardi 13

18 Key Benefits Enhances lead-to-lease process efficiencies and greatly reduces cycle times Delivers visibility into all leasing activities, opportunities and deals Enhances collaboration between key stakeholders, colleagues and prospects Provides more accurate and timely forecasting of revenue Drives workforce efficiency by delivering mobile solutions to your staff 14 Yardi

19 CRM Shorten the leasing lifecycle with a mobile solution that combines contact and prospect management with portfolio health analytics and business intelligence. Yardi 15

20 Yardi Leasing Manager Asset managers and leasing agents can close new deals and complete lease renewals faster with mobile access to realtime prospect, tenant and property information. Yardi Leasing Manager automates the leasing process, from lead generation through lease execution and delivers a 360-degree view into all your leasing and property management activities. Better Insight A holistic view of prospects and customers drives better business decisions. Stacking plans provide insight into impending vacancy and encumbrances, with drilldown to full lease details and documents. Floor plan diagrams provide heat maps of lease expirations, retail sales growth and other key performance indicators. Increased Productivity Improve your team's efficiency by putting leasing data at your agents' fingertips via an intuitive interface, role-specific dashboards and easy drill down to underlying data. Reduce the time needed to close deals with automatic tracking of leads and automated workflows. A reservation diagram allows leasing of space by the hour, day or week. Full integration with Microsoft Outlook drives timely and accurate communication and event tracking. 16 Yardi

21 Key Features Leasing agent dashboard for easy navigation to prospects and customers Automated workflows that help manage risk and shorten cycle times Integrated visualization tools such as floor plans and stacking plans Configurable deal templates Record of all and other activity related to leasing and renewals Pipeline reporting and analytics Outlook integration for , contacts and calendar items Marketing brochures, mass s and campaign management Tenant portal integration for real-time availability and document sharing Mobile Leasing Integration with Yardi Document Management Yardi Leasing Manager is formatted for use on a tablet, enabling managers to respond quickly and accurately to prospects requesting information on space availability, lease clauses and market rent data. Proposals, counter-proposals, approvals and lease documents are efficiently produced and distributed. Mobile Tenant Relations Maintaining property health and tenant relations is a top priority for property managers and asset managers. They can receive mobile access to real-time lease terms, documents, CRM and property management data. Yardi Leasing Manager also promotes better decisions on tenant retention, mix and profitability with instant visibility into unit availability. Yardi 17

22 Key Benefits Leverages your operational and financial data in Yardi Voyager for business-wide insight Helps you easily monitor operations using internal key performance indicators Delivers greater transparency into performance at portfolio, property and tenant levels Provides 24/7 access to key decisionmaking tools from any mobile device 18 Yardi

23 Business Intelligence Analyze the operational and financial health of your entire portfolio via simple-to-use dashboards. Yardi 19

24 Yardi Orion Business Intelligence Gain new insight into the health of your business with Yardi Orion Business Intelligence, a smart, intuitive, mobile solution that delivers the information you need to improve portfolio performance. Leverage Orion and the data in your Yardi Voyager and Yardi Commercial Suite products to get results in dramatically less time and at lower cost than other business intelligence systems. Powerful Analytics Orion combines your financial and operational data to give you a holistic view into company financials, spending and tenant health. You can easily create simple-to-use dashboards to monitor trends in tenant, property, portfolio and business-wide performance. You get total visibility with rich, detailed and configurable reporting and analytics. And, sharing insight with your team and stakeholders is easy Orion facilitates online collaboration with searchable conversations, Twitter-style tagging and automated notifications. Mobile Platform As a browser-agnostic, mobile-friendly platform, Orion delivers robust reporting and dashboards to your tablet and desktop computer with equal ease. Dashboards with operational data, all at your fingertips. 20 Yardi

25 Key Features Custom KPIs Use Orion to build reporting content on the metrics you use to run your business. Easily create your own unique set of key performance indicators. Line charts, bar charts, pie charts, stacked bar charts and data grids with rankings tell the story of your portfolio s performance. Configurable, interactive dashboards with drag-and-drop tiles and widgets Discussions that enable users to comment about performance metrics within dashboards User-defined KPI targets and benchmark thresholds Custom SSRS reporting with Voyager analytics and ad-hoc Microsoft Excel analysis Performance metrics with instant slicing, dicing and pivoting data Mobile accessibility across multiple devices and browsers Discussions feature allows users to add comments, tag objects and follow discussion threads and trends directly in the program. Yardi 21

26 Key Benefits Reduces process cycle times for budgets, long-term forecasts and valuations Increases budget projection accuracy to help maximize profitability Easily forecasts revenue, job cost, CAPEX and debt based on configurable models Allows efficient, error-free collaboration so multiple people can work on a single budget at the same time Leverages multi-currency capabilities and international valuation techniques 22 Yardi

27 Budgeting & Forecasting Make quick, accurate and flexible forecasts and deliver budget projections with increased accuracy. Yardi 23

28 Yardi Advanced Budgeting & Forecasting Measuring the financial health of your investments is an essential function for commercial real estate owners, managers and investors. Yardi Advanced Budgeting & Forecasting makes it easier by automating the process and drawing data directly from Yardi Voyager. You get accurate forecasts informed by detailed property data, with the flexibility to easily change assumptions, speculative leases and construction projections. Enhanced Budgeting Shorten the budget preparation and review process by delivering comprehensive analysis and comparisons of future income and expenses. You can create detailed projections with greater accuracy and efficiency using data from actual tenant leases. Automated Valuations Receive reliable information on a timely basis, deliver better risk analysis and maximize returns with better-informed buy, hold or sell decisions. Advanced Budgeting & Forecasting automatically calculates future cash flows and determines net present values and internal rates of return at the property or portfolio level. Advanced Modeling Gain clear visibility into current and potential assets with data drawn directly from Yardi Voyager. Advanced modeling capabilities create forecasting scenarios that deliver optimal investment assumptions for acquisitions and investors. Forecast and manage debt service using real-time assumptions for loan terms, mortgage interest rates and repayment schedules. 24 Yardi

29 Sensitivity Analysis Improve acquisition and disposition decisions with what if scenarios that combine real-time property, lease and investor data with market leasing assumptions and other variables. Quickly change hold timing, cap rates, inflation and other factors to immediately see their impact on assets, assess risk and capitalize on emerging opportunities. Market Leasing Assumptions Receive precise budget projections for rents, recoveries, charges, concessions and retail sales overage figures. Forecast lease options with a revenue forecasting tool that enables quick updates of at risk space. You can update market rates, manage early terminations and access in-progress deals from Yardi Leasing Manager. Model Properties Create budgets based on model properties so you can make assumptions in the budget world without affecting real world unit and lease records. Robust Reporting Key Features Automated budget preparation and analysis using real-time property data Commercial model properties to safely make lease and space configuration changes Scenario analysis and comparison to predict revenue Vacancy, debt and rentable items for modeling Robust workflows and approval processes Unlimited budget versions and revisions with copy and consolidate capabilities Advanced commercial tenant analytic reports show revenue, lease inducements, market leasing assumptions and occupancy for a budget term. Quickly isolate variances by comparing budget versions. Yardi 25

30 Key Benefits Increases tenant satisfaction and maximizes your cash flow Scans and digitizes paper checks and money orders in bulk Streamlines accounts payable with automated vendor payments Auto-transfers electronic deposits and payments to and from your bank account Eliminates manual errors and time-consuming bank trips 26 Yardi

31 Payment Processing Save time and maximize cash flow with a payment processing solution that eliminates bank runs, automates rent collection and simplifies vendor payments. Yardi 27

32 Yardi Payment Processing Increase tenant satisfaction and office efficiency with Yardi Payment Processing. Manage accounts receivable and accounts payable with one system that helps you streamline rent collection, cut operational costs and reduce processing errors. Make collecting rent and other fees easier with user-friendly payment options that eliminate bank runs for your staff. Your tenants can conveniently pay rent by check or online. Your staff can more quickly process incoming payments and outgoing payments to any vendor. Collect Online Payments Offer paperless self-service lease payments with a recurring payment option using Yardi Online Payments. Tenants can log in at any time, view their account balances and pay directly from a bank account (ACH payment) or with a credit or debit card. Online payments are entered directly into Yardi Voyager, with automatic deposits and easy bank reconciliation. ACH payments are sent to your bank via EFT the next day. Credit and debit card payments are processed within 2-4 days. Collect Check Payments Eliminate trips to the bank, lost checks and manual keying errors while reducing NSF risk with Yardi CHECKscan. Scan bulk batches of personal, corporate, bill pay and cashier s checks as well as money orders to greatly reduce processing time. Instantly create receipt batches in Voyager for all items and permanently store the image files so you don t need to make copies. Payments are transferred electronically to your financial institution the next day, optimizing your cash flow. 28 Yardi

33 Key Features Electronic deposits for rapid availability of funds 24/7 tenant access to make online payments Credit and debit card and ACH tenant payments with recurring ACH option Voyager auto-matches charges and applies payment priority rules Permanent check image storage for scanned payments Electronic vendor and owner payment processing and transfer Full-service check writing and distribution by our check writing service organization All transactions instantly recorded in Voyager Pay Vendors and Owners* Automate check writing and electronic vendor or owner payments with outgoing accounts payable. ACH payments are administered and distributed automatically, then instantly recorded in Voyager speeding up processes, reducing manual errors and cutting down on paper waste. For vendors or owners that don t accept electronic payments, we process, print and mail checks for you with all activity documented in Voyager, saving your team significant time and increasing productivity. *Not currently available in Canada Yardi 29

34 Key Benefits Reduces costs through a competitively priced catalog featuring nationally recognized suppliers and manufacturers Increases compliance with environmental policies and green initiatives Provides insight to trial balance impact prior to payment Saves money and time by avoiding lost invoices, duplicate payments and potential overpayments Reduces overall audit fees and support effort Simplifies vendor management including onboarding, compliance and ongoing data maintenance Ensures turnkey compliance through RMIS or self-service compliance 30 Yardi

35 Procure to Pay Go paperless with our centralized procure to pay solution. Gain spend management with online catalogs, approval workflows, electronic invoice processing and payments, reporting and analytics. Yardi 31

36 Yardi Procure to Pay Save money, save time and be able to focus on your clients. Yardi Procure to Pay is our centralized procure to pay platform including automated procurement with Yardi Marketplace, comprehensive vendor management via VENDORCafé and electronic invoice processing with Yardi PAYscan. Paperless Processing Virtually eliminate all costs associated with copying, mailing and storing paper. Minimize touch points and avoid lost invoices and data entry errors. Yardi PAYscan automatically imports electronic invoices mapped to user-generated purchase orders directly into Yardi Voyager and employs an online approval workflow that reduces costs per invoice. Timely payments can be made by EFT or check. Yardi PAYscan Mobile allows managers to search, view and approve purchase orders and invoice registers right from their mobile device. Online Shopping Cart Yardi Marketplace provides a single point for supplier management and features centralized online catalogs that deliver the best available discounts on a variety of products. Procurement of maintenance, repair and operating supplies is hassle-free with pre-negotiated rates and online shopping. Purchase orders are automatically populated with your accounting detail. Procure to Pay users have easy access to thousands of products from national vendors such as Staples, Kimberly- Clark, Grainger, Georgia-Pacific and The Home Depot. 32 Yardi

37 Key Features Spend Management Control spend portfolio-wide with streamlined approval workflows, pre-negotiated pricing and real-time budget checks. Vendor Management VENDORCafé centralizes product and service vendor information in a single system of record, with a 360-degree view of all your vendors and property associations. Define your onboarding process to ensure only approved vendors enter your accounting system. Optimize vendor communication with a portal that lets approved vendors upload insurance certifications, receive expiration alerts, view ledgers, upload invoices and monitor approvals. Extensive online catalog with over one million products In-store purchase programs with The Home Depot, Grainger and other partners Customizable workflows, flexible payment options and detailed spend analytics with transactional detail Complete vendor profile management for easy contact, document, insurance and payment information updates Automated vendor invoice and payment processing workflows Seamless invoice processing with online approvals for timely payments via EFT or check Systematic matching of electronic purchase orders to invoices GL account balance insight throughout AP process Comprehensive reporting and analytics from purchase order to invoice to payment Yardi 33

38 Key Benefits Ensures fewer equipment breakdowns with preventative maintenance scheduling Enables fast response to maintenance requests with mobile access Facilitates oversight of maintenance personnel with location tracker Features graphical display of key performance indicators Includes maintenance, inspection, fixed assets and inventory control modules 34 Yardi

39 Advanced Maintenance Schedule, track, and manage all preventative, routine and emergency maintenance from your desktop or mobile device and gain modules for managing inspections, fixed assets and inventory control at no extra cost. Yardi 35

40 Yardi Advanced Maintenance Our facilities management suite of products includes Yardi Advanced Maintenance, which lets you manage preventative and ad hoc maintenance tasks from any device. When you license Yardi Advanced Maintenance, you receive several additional products for managing your assets and facilities at no extra cost, including Yardi Maintenance, Yardi Inspection, Yardi Fixed Assets and Yardi Inventory Control. Advanced Maintenance is adaptable for multifamily, affordable, senior, military, condominium, HOA, office, industrial and retail property types. Comprehensive Maintenance Management Yardi Advanced Maintenance is your solution for complete scheduling, tracking and management of asset maintenance from your desktop or mobile device. You can schedule preventative, routine and emergency maintenance tasks. A location tracking feature allows you to match technicians with tasks, ensuring rapid response to emergency requests. Inventory consumption in the maintenance process is automatically tracked and recorded in Yardi Voyager. Maintenance Mobile Yardi Advanced Maintenance includes the Yardi Maintenance Mobile app which helps you save time, boost efficiency and increase tenant and resident satisfaction by taking your maintenance workflows mobile. Maintenance managers can easily track technicians, assign work orders and manage their maintenance tasks from Android or ios. Facilities Management Stay informed about your properties maintenance operations via intuitive, customizable dashboards. A guided workflow simplifies and expedites the work order creation process. Key performance indicators help you assess work order response and completion, employee activity and material usage. Also, the solution integrates with VENDORCafé to allow you to request and manage vendor proposals from your tablet. 36 Yardi

41 Key Features Full planning and scheduling of maintenance tasks Complete history of work orders Automatic tracking of inventory consumption Fewer equipment breakdowns with preventative maintenance scheduling Complete history of all fixed assets Fast response to maintenance requests with mobile access Oversight of maintenance personnel with location tracker Graphical display of key performance indicators With Advanced Maintenance, you receive additional products for managing assets at no extra cost, including: Yardi Maintenance Perform and track daily maintenance for your properties with unparalleled ease and efficiency. Yardi Inspection Schedule, perform and manage all types of inspections including annual, regulatory, due diligence and more. Yardi Fixed Assets Record and monitor fixed assets from purchase order issuance through purchase, use and final disposition. Yardi Inventory Control Provide total physical and financial control over the acquisition, tracking, depreciation and disposition of inventory among multiple locations. Yardi 37

42 Key Benefits Provides financial oversight with real-time cost, commitment and budget comparisons portfolio-wide Helps maintain tight cost control with automatic over-budget monitoring of every transaction Establishes governance with predefined workflows and rules consistent with Yardi Voyager Controls capital expenditure budget allocation process Includes extensive analytic reporting 38 Yardi

43 Construction Management Improve cost control, budget oversight and profitability for construction projects of every size and description from capital expenditures and single-unit improvements to ground-up developments. Yardi 39

44 Yardi Construction Management Keep projects on track with heightened cost control, complete budget oversight, and accurate forecasting and management of contracts, commitments and cash flow. Manage all types of construction projects including CAPEX, tenant improvements, space renovations and property development. Construction and Development Support projects at all phases, from pre-development to closeout, and for any duration. You can also develop financing plans and manage contract commitments, draws and progress billings from general contractors and subcontractors, and complete projected final and cash flow forecasting. Job Costing and Budgeting Your actual costs are automatically tracked and compared to the job budget. You get full visibility into all committed costs and change orders, with real-time job cost and general ledger updates as transactions are entered. Billing and draws can be created easily by actual costs incurred or percent complete, and charges generated automatically for recovering costs. Comprehensive Reporting Strengthen your reporting with comprehensive information related to budget amounts, revisions, commitments, change orders and amounts billed to date per category. Slice the data any way you like by property, job, cost code or job attribute, among many other options. 40 Yardi

45 Key Features Increased Flexibility Apply user-defined workflow approvals for jobs, budgets, contracts and budget transactions. Simplify your work by hiding unused features and fields. Define your own fields for capturing pertinent data for historical purposes and reporting. Unlimited, user-defined budget cost categories with templates and models Full contract and change order, committed cost tracking and analysis Detailed, real-time recording of job costs and other actions across the entire construction lifecycle Multiple job cost summary and detail reports with drilldown to underlying transactions Custom, automated workflow approval for jobs, job budgets and revisions, contracts and change orders Multiple points of access for importing and exporting data Custom job cost analytics for creating your own reports Seamless integration with Voyager Yardi 41

46 Key Benefits Provides immediate access to decisionmakers, saving time Includes comprehensive property and market analytics that drive superior returns Targets borrowers early in the refinancing process Identifies value-add prospects based on defined criteria Delivers information on the right deals, not just those currently on the market 42 Yardi

47 Market Data Your source for originating, pre-underwriting and managing assets for profitable real estate loans and investments. Yardi 43

48 Yardi Matrix Empower your business with the same information that leading real estate investors across the U.S. rely on to make better business decisions. Whether your principal interest is office, industrial, multifamily or self storage properties, we ll deliver the information you need to take control of property prospecting, underwriting and asset management processes. All parties gain value from Matrix brokers, acquisition groups, foreign and domestic equity investors, debt investors, fee property managers and more. Complete Property Research Matrix does the heavy lifting with extensive quality control to compile property-level research that closes deals and drives value. We save you time by unveiling the true ownership of LLCs and senior level contacts, abstracting all senior loans, continuously updating sales data, obtaining verified tenants, lease rents, lease expirations and current listings and providing data-driven occupancy and forecasts. Actionable Analysis Get the data and models you need to analyze and feed your own financial models, so you do not waste time pursuing unproductive deals. Find that needle in the haystack the right deal with our unique asset rating system and loan maturity schedules. You ll know the deal is in your strike zone before devoting your valuable and expensive time on it. You will be empowered to drive proposals that show that you know the owners and their properties before picking up the phone. 44 Yardi

49 Key Features Accurate Tracking Track asset performance and the valuation of your properties along with those of your competitors or potential partners. Our proprietary improvement and location ratings systems allow you to compare apples to apples giving you fair and balanced performance information to act upon. Market Insights Whatever your role acquisitions, refinance underwriting, valuations or sales Matrix is your source for actionable information. Our renowned institutional research on markets, investment strategy and longterm trends is at your fingertips and included as a subscriber. In-place loans and expirations construction, permanent and CMBS Full ownership and management information Complete site-level and verified tenant, lease and available space information Patented property improvement and location ratings systems Data-driven occupancy and long-range forecasts Aggregated and anonymized residential and office revenue and expense comps an industry exclusive Cloud-based services and mobile access Competitive subscription pricing based on markets and users Yardi 45

50 Key Benefits Reduces HVAC energy consumption while maintaining or improving tenant comfort Lowers cost of managing utility payables Validates and pays utility bills Provides competitive bids for power from carefully chosen suppliers Tracks all sustainability data and goals Supports compliance for ENERGY STAR, local laws, GRESB and other standards Monitors utility-related budgets, revenues and expenses Benchmarks properties to find energy waste Offers smart and simple ways to reduce utility costs 46 Yardi

51 Energy Reduce your commercial properties energy consumption, keep tenants comfortable and simplify analysis and reporting with automated energy management solutions. Yardi 47

52 Yardi Smart Energy Suite Commercial property owners and managers know that energy consumption accounts for significant expense and greenhouse gas emissions. Save time and money and move your business forward by automating all energy-related activities and meeting your sustainability goals. Reduce HVAC Costs Commercial properties have documented energy cost savings of up to 20% with Yardi LOBOS, an intelligent HVAC energy optimization software suite. By constantly calculating the minimum energy needed to heat or cool each space, LOBOS helps you use less energy while increasing tenant comfort. Fault detection and diagnostics reduces equipment cost and downtime and provides at-a-glance insight into the HVAC and energy performance of your entire portfolio. For your less sophisticated HVAC systems, Yardi Proliphix is a combination of networked HVAC system controllers and management software to manage a portfolio of facilities from anywhere. By adjusting space temperatures and equipment, you reduce energy and extend equipment life while keeping tenants and customers in a comfortable environment. Energy Tracking Stay on top of your portfolio s energy consumption with Yardi E2 Insight, a webbased system that provides energy and utility dashboards to track cost, consumption and emissions and intelligently compares buildings to ensure everything from entire portfolios to individual meters are managed efficiently and to budget. With Yardi Pulse, you can bring all your advanced energy performance data into a single portal for energy managers, with tools including real-time building energy loads and tenant engagement dashboards. Utility Expense Management Save money and time with a paperless solution for managing your utility payables and energy data. Yardi Utility Expense Management receives, validates, enters into your general ledger and (optionally) pays your utility bills. All utility cost and consumption data is made available for analysis and benchmarking. 48 Yardi

53 Key Features Optimized HVAC equipment efficiency Utility payables created in Voyager automatically Precise, automated demand response Comprehensive energy procurement support Centralized online access to bills, budgets, supply contracts and more Submetering and automated tenant billing Expand Sustainability Our Certified Energy Managers, engineers and MBAs have broad experience in rates, policy and analysis as well as hands-on knowledge of mechanical utility systems. We can identify conservation opportunities that meet your business initiatives and measure results with property benchmarking following industry-approved protocols, including ENERGY STAR scores, reporting and certifications. Fault detection and diagnostics of HVAC systems File for ENERGY STAR and GRESB Utility budgeting support Recapture Utility Costs Monitor and bill your tenants for their energy and water consumption with Yardi's full-service commercial Yardi Utility Billing offering. Accurate consumption measurement means timely generation of tenant bills, full analysis and forecasting of utility revenues and problem alerts that cut waste. Tailor Energy Procurement Protect against energy cost volatility and achieve budget certainty with Yardi's energy contract negotiation service. Yardi PowerShopping secures reliable energy at competitive prices for clients in deregulated states. PowerShopping does all the upfront work market research, requests for pricing, supplier bid price analysis, legal review of contracts with a deep understanding of all energy markets. Yardi 49

54 Key Benefits Reduces training costs with on-demand online courses Centralizes training with integrated webinar software and help desk software systems Replaces multiple types of training software with one complete solution Automates recertification processes to ensure training meets compliance requirements Provides hands-on practice within a dedicated Yardi elearning database Solidifies learners understanding of key concepts with pre- and post-training assessments Boosts course completion rates using achievement, peer discussion, and assignment feedback tools Improves accountability and retention over traditional training Increases employee confidence with easy access to all training activities from one dashboard 50 Yardi

55 Online Learning Streamline staff training with an innovative learning solution for your entire organization. Yardi 51

56 Yardi elearning Increase employee satisfaction and improve job performance with an on-demand, mobile-friendly training environment. Take advantage of courses designed by Yardi and develop your own for a training solution that fits your organization s unique needs. Maximize training ROI with an online platform that includes an extensive course library, assessment tools, certifications, post-training follow-ups, upgrades and support. Customizable Curriculum Role-specific learning plans draw from a customizable library of courses authored and maintained by Yardi designers, including fair housing regulation compliance. We continuously expand our curriculum for clients and update materials at no additional cost. Efficient Management Yardi elearning saves time with automatic course scheduling and integration with Citrix, Cisco and other web conferencing programs. Administrators can monitor training sessions, track attendance and follow up with users based on assessed learning activities. Integrated analytics and intuitive online tools provide user data such as time spent in class, test results, assignment submissions, class discussions and more. Seamless HRIS Management Yardi elearning can be configured to work with third-party Human Resource Information Systems (HRIS). Administrators can easily create new users and assign role-based training without logging into multiple systems. Easy Sign-On Single sign-on (SSO) technology streamlines your employees access to training. Users can quickly connect using Active Directory (ADFS), Microsoft Azure, OneLogin, PingIdentity or Okta, using a single username and password. Cost-Effective Solution Yardi elearning clients receive technical support, content and platform upgrades, implementation services and conversion services from other learning management systems, all included with the license fee. Innovative Design Track user progress with scheduled and manual reporting tools. Quick links and drilldown provide detailed user-specific data. Yardi elearning covers Yardi products and industry topics designed to maximize all aspects of property and asset management and customer service competency. Course design focuses on context-specific learning, step-by-step procedures, interactive content and hands-on exercises in multi-media formats. Clients can create courses and simulations based on unique company needs with easy-to-use authoring tools. 52 Yardi

57 Key Features Integrated Solutions Yardi elearning automates web conferencing setup, tracking attendance details and reporting. We currently offer integrations with: ZenDesk Web-based event management systems Vimeo Any HRIS, including ADP, Workday and Bamboo Yardi Voyager for hands-on exercises Yardi Voyager Online Help Centralized solution for online courses, live training events and organizational resources Integration with multiple HRIS, webinar and helpdesk software providers with single sign-on Reporting tools to track group-level and individual student progress Role-based course deployment Extensive curriculum developed and maintained by Yardi experts Authoring tools for real-time course edits and quick rollout to learners The learner dashboard displays courses, tracks, events, personal achievements and links company resources. Support for multimedia formats including HTML, documents, images and videos Mobile access through all major handheld devices and Web browsers Training and consultation from experienced Yardi course designers Centralized storage for company-wide resources Role-specific course suggestions make it simple for learners to sign up for appropriate classes. Yardi 53

58 Key Benefits Ensures seamless integration of new releases and updates Features rapid solution implementation and deployment Includes hardware and network setup and performance monitoring Provides 24/7 accessibility Offers scalability and protection against outdated technology Lowers overall cost of implementation and maintenance Includes access to expert technical support staff Provides up-to-the-minute reporting for all properties in your portfolio 54 Yardi

59 Software as a Service Rapid, best practices based deployment without the worry of application management or IT maintenance. Yardi 55

60 Yardi Software as a Service (SaaS) Yardi SaaS utilizes more than 10 data centers around the world to enable faster, best practice based deployment of our latest platforms. Taking away the worry of managing applications and maintaining IT networks, SaaS allows you to optimize your Yardi platform with painless upgrades and delivers a preconfigured setup, secure IT infrastructure, 24/7 accessibility and full business continuity all while reducing your overhead and capital costs. Yardi SaaS deployments include: SaaS With Yardi SaaS, clients share the application but have their own secure database. Yardi manages versions, relieving clients of performing upgrades themselves. Each SaaS client benefits from their own secure, best practices configured database and retains the ability to tailor and customize Voyager features to meet their individual needs. SaaS Select Yardi SaaS Select clients have their own installation of the application and their own secure database which offers each client the ability to control their own versions and upgrades. Clients can choose if and when to upgrade and adopt new releases. 56 Yardi

61 Key Features Real-time, centralized processing and remote site linking 128-bit encryption over the Internet SSAE 18 and PCI compliance Multiple firewalls On-premises security personnel Continuous video surveillance Biometric screening to enter/ exit Yardi Data Centers Primary and secondary data center location for comprehensive DRP (Disaster Recovery Planning) service Full Compliance Our hosting services are fully SSAE 18 (formerly SSAE 16) compliant. We undergo third-party audits and receive the SSAE 18 Service Auditor s Report twice a year. Redundancy and Uptime Guaranteed business continuity and disaster recovery Nightly backups and offsite transfer of all data Seismically braced server racks State-of-the-art fire suppression system Weekly server maintenance Around-the-clock monitoring of server operation Battery backups and a fully automatic fail-over standby generator to ensure uninterrupted performance in the event of a power failure Yardi 57

62 Energized for Tomorrow At Yardi our mission is to provide our clients with superior products and outstanding customer service, while we take care of our employees and the communities where we work and live. With that commitment, Yardi leads the industry in providing full business software solutions for real estate investment management, property management, financial accounting, asset management and ancillary services. Organizations like yours have been using our proven and mature software with confidence for decades. Yardi Systems, Inc. 430 South Fairview Avenue, Santa Barbara, California phone: NOTICE: Design and content 2017 Yardi Systems, Inc. All rights reserved. Information is subject to change without notice and does not represent a commitment on the part of Yardi Systems, Inc. Voyager, COMMERCIALCafé, PAYscan, CHECKscan, Orion, VENDORCafé, Marketplace, LOBOS, Pulse, PowerShopping and Yardi are either registered trademarks or trademarks of Yardi Systems, Inc. in the United States and/or other countries. All other products mentioned herein may be trademarks of their respective companies. Printed on recycled paper. CS-BOOK-11x8.5 12/18/2017