Strategic IT Review. Reach your full potential
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- Dorothy Caren Collins
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1 Strategic IT Review Reach your full potential
2 Ever felt that your IT systems are preventing your business from reaching it's full potential? A Review could be just what you need. Our strategic IT review takes a look over your IT systems in their entirety. We look at how you use your existing systems and applications, and see if you could take advantage of any new technologies to push your business forward. A review also identifies any areas in your IT systems which pose significant risks, with a clearly defined strategy on mitigating those risks. Once the review has been completed, you will be provided with a clear strategy on areas that can be further improved or developed in coming months or years, to align with your own business goals. / 2
3 "Tekkers carried out a Strategic Review for us as we dont have an inhouse IT expert. It was carefully carried out and resulted in a clear and concise report with some sensible suggestions for how we could make various improvements. We have implemented most of these and will continue to talk to them about improving our systems over the coming months." Richard Summers Director, Boyle+Summers Do I need a Strategic Review? We typically carry out a strategic review for every new customer of ours, so we have a clear understanding of the IT systems in place. This also gives both parties a clear vision of the direction that the firm wishes to pursue, and ensure the IT systems follows this vision. Return on Investment With the correct IT systems and correct strategy in place, your business will suffer less interruption. Whether that is in the form of less major outages with servers that were previously crashing, or with general performance being improved across PC's and Laptops, enabling staff to be much more productive than previously. This can allow client work to be completed at a much higher rate and thus effectively giving your staff more time in the day to carry out additional tasks. You will quickly start to see a clear return on your investment into IT. / 3
4 What is covered? IT Strategy Take a look at your overall IT strategy and ensure you are heading in the right direction. Network Infrastructure We take a look at cabling, switching and wireless. Internet Infrastructure Internet connectivity checks to make sure you have the best available to suit your business. We take a look at your firewalls, modems and any other related equipment to ensure your access is fast and secure. Printers A check over printer hardware and software Remote Access If remote access is required, the security of the method is checked and recommendations are provided to improve any remote working. Server Infrastructure Thorough checks are performed of your existing servers, to make sure they are operating efficiently and free of any potential errors. Warranties are checked as well as in-depth configuration to ensure server-based applications have been configured according to best-practices. Disaster Recovery A look over your backup regime as well as disaster recovery plans. These checks highlight risks to your business Security Reviewing security best practices to ensure your business is protected against the latest threats, including , web and physical security across your network. Workstations Company machines are reviewed to check staff aren't being restricted by the performance of their PC. Any issues are highlighted and discussed. Applications Critical LOB (Line of business) applications are reviewed to ensure they are up to date, used and configured correctly and to see if there are any gaps where a suitable application could be implemented. / 4
5 How else can we help? Other services we can offer Consultancy For when you require assistance with anything from Project management on existing projects, to infrastructure design and technical assistance. Online Backup and Disaster Recovery Providing daily backups combined with business continuity. Protect your business and ensure correct disaster recovery procedures are in place. Internet Connectivity We supply business classed leased line circuits, ADSL or fibre Internet connections to businesses in any location. Recycling WEEE certified recycling facilities available to securely dispose of your old IT hardware. Secure data destruction also available. Procurement With a wide range of suppliers, we are able to negotiate excellent discounts for our customers on any hardware or software requirement. Monitoring The first step in our focus on being Pro- Active for our customers is to monitor your networks, detecting potential problems before they become major incidents. Security We offer a full range of security solutions for businesses. From protection against malicious s, data theft and physical security to essential anti-virus protection and training your staff. Secure your network to be compliant with data protection regulations. Strategic Review Check the performance of your existing IT Support Company and your current IT Infrastructure, or use this to see the current state-of-play of your IT. Plan your IT to align with your business goals to ensure IT is not holding your business back. Support Partnership IT Support for your business. Either fully managed or on a pay-and-go basis, we support your business with a competitor beating response time and equally outstanding technical knowledge to assist you on a daily basis. Telephony A complete communications service for your business. Fully featured, state-ofthe art IP telephony systems to provide phone services to your staff regardless of their location. Training Train your staff on the latest IT products, or ensure they are up to date with how to recognise a phishing . Training services to meet your requirements. / 5
6 Proud of our feedback William Ware, IT Partner and Dena Mellor, IT Manager at Warner Goodman Solicitors "Absolutely brilliant in the way that they helped organise us. They were proactive, pragmatic and got on with the job. We rolled out 120 dumb terminals in the space of a week without anybody noticing and they worked perfectly. It s been a dream and the first time I have been able to sleep at night during a roll-out and had 100% positive feedback from the users which has to be a first! We found working with Tekkers that the amount of downtime and disruption was absolutely minimal, and that was reflected in the smooth way that the installations went in. We know that was a result of meticulous planning and prior preparation. We very much look forward to continue working with Tekkers." Gary Stocks, General Manager at Royal Southampton Yacht Club "Having just switched to Tekkers we have been very happy with the changeover, the support and advice given to improve our operation and resilience." Cari Davies, Senior Operations Manager at Verde Horticulture "We approached Tekkers IT Solutions to assist with the implementation of new IT services during a recent management buyout. All areas of our IT required attention including our phone system, file and print access, desktop and laptop hardware, Internet access and access to a new sales system! We needed a company that could deliver, migrate and support all of our systems in a very short space of time. Our business needed to close at 5pm one day, and open under new ownership at 8am the next so the ability to get it right first time was critical. Tekkers IT Solutions were able to meet and exceed our requirements and as a result we will gladly recommend them to anyone." Paul Meacher, Andy Jay, Andrew Quicke, Partners at Fiander Tovell "Tekkers have been integral to upgrading our IT system to going onto the cloud. We're now able to much more efficiently and easily access all our facilities, all our files and data and programs we have from remote locations. A really high level of IT service. It's nice having somebody that you can actually trust, knows what the problem is and can solve it quite quickly. The main thing for us is taking us forward with some sound, commercial advice about the direction we are going at a strategic level and decide where we want to go with the IT. Tekkers have made all of that happen in a smooth and understandable way." Adam Hickman - Operations Director, Mark Jackson - Head of IT at Chameleon Worldwide "The safety and security of client data is absolutely crucial. Tekkers have been absolutely invaluable in supporting us to achieve our PCI compliance and we work with them continually to ensure we are ahead of the game. We were looking for an IT company that can look after the IT infrastructure, servers and network that make it absolutely zero hassle for us. Tekkers go above any beyond SLA's. You always get a response within half an hour which is fantastic, there's no hanging around waiting for a response, it's always very instant. No questions too menial and always helping us to improve our business, not just the day to day running of things. " Tel enquiries@tekkersit.com Web
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