2017 Zinnov Zones for Robotic Automation Services- 2017

Transcription

1 2017 Zinnov Zones for Robotic Automation Services This report is solely for the use of Zinnov Client and Zinnov Personnel. No Part of it may be quoted, circulated or reproduced for distribution outside the client organization without prior written approval from Zinnov.

2 Zinnov Zones for RA Services 2017: Framework Zinnov evaluated participating service providers on two key areas basis which they were plotted on a 2-dimensional graph 1 RA Prowess 2 RA Scalability The cumulative score of enterprises based on RA Prowess (x value) and Scalability in RA business (y value) was used to classify service providers in Zinnov Zones framework Scalability of RA Business Scale of Business RA Clientele Positioning reflects the scores in Prowess and Scalability RA Talent RA Prowess RA Capabilities Innovation Ecosystem Value Added Business Models Future Outlook 2

3 RA Prowess Parameters Prowess is estimated considering six key parameters: RA Capabilities Leveraging RA IPs, tools, frameworks across various verticals Effectiveness and maturity of RA IPs in driving value to customers Capacity of delivering RA services across service lines Abundance and mix of RA talent Average experience of talent Innovation Ecosystem Degree of utilization of partnerships with start-ups, technology platforms, academic universities and research institutes Strength of digital innovation including set up of RA specific digital labs and Centres of Excellence Value Added Value Addition to business by cost and time savings Improvements in accuracy of processes Business Models Ability to deliver across business models: T&M, Fixed Price and Outcome based models Innovation in Engagement Models Future Outlook Focus on new logo acquisition and strategic partnerships Measures to expand in new geography Innovation in new talent hiring/ development practices Future R&D focus Cumulative Score on the RA Prowess parameters defines the horizontal position of Service Providers in Zinnov Zones framework 3

4 Scalability Parameters Scalability has been broken down into three key parameters- Scale of RA Business Total Revenue across RA business across the verticals Breadth of processes automated and software robots deployed RA Clientele Width of RA client portfolio Spread of marquee clients and large value accounts within the RA clientele RA Talent RA talent abundance Cumulative Score on the Scalability parameters defines the vertical position of Service Providers in Zinnov Zones framework 4

5 Scalability (Clients, Talent, Financials, Automation Scale) Zinnov Zones for RA Services Zinnov Zones for RA Services - Overall Full Participation by Service Providers Partial/No Participation by Service Providers Intelenet Low Source: Data shared by participant companies, Zinnov Research RA Prowess (Offerings, Innovation Ecosystem, Value Added, Business Models, Future Outlook) 5

6 Scalability (Clients, Talent, Financials) Zinnov Zones for RA Services Zinnov Zones for RA Services BFS Full Participation by Service Providers Partial/No Participation by Service Providers Intelenet Low Source: Data shared by participant companies, Zinnov Research RPA Prowess (Offerings, Composition of Clients, Talent) 6

7 Scalability (Clients, Talent, Financials) Zinnov Zones for RA Services Zinnov Zones for RA Services - Insurance Full Participation by Service Providers Partial/No Participation by Service Providers Intelenet Low Source: Data shared by participant companies, Zinnov Research RPA Prowess (Offerings, Composition of Clients, Talent) 7

8 Scalability (Clients, Talent, Financials) Zinnov Zones for RA Services Zinnov Zones for RA Services Retail/ CPG Full Participation by Service Providers Partial/No Participation by Service Providers Intelenet Low Source: Data shared by participant companies, Zinnov Research RPA Prowess (Offerings, Composition of Clients, Talent) 8

9 Scalability (Clients, Talent, Financials) Zinnov Zones for RA Services Zinnov Zones for RA Services - Telecom Full Participation by Service Providers Partial/No Participation by Service Providers Intelenet Low Source: Data shared by participant companies, Zinnov Research RPA Prowess (Offerings, Composition of Clients, Talent) 9

10 Zinnov Zones RA Marketing Opportunities Marketing Opportunities Zinnov Commentary Rights Zinnov Zones Logo Rights Service Line Images Co-branded Case Study Company Profile Brief Description Zinnov will provide specific commentary on the company s performance and its leadership position in the segment that can be used in PR or as an online testimonial Zinnov Zones logo to be used for marketing collaterals and in the participant s website. The rights to use the logo will be valid for one year from the launch of respective Zinnov Zones final ratings. The rating images (overall and sub service lines) can be used across all the collaterals with any number of re-prints. The rights to use the images will be valid for one year from the launch of respective Zinnov Zones final ratings. Co-branded case studies showcasing the capability of the participant. The case studies will be included in the Zinnov Zones report which is shared with the end customers and on the participant s page over Zinnov Zones website Zinnov will create customized company profile based on analyst viewpoints which showcases the strengths and capabilities of the participant and highlights differentiator for the participant. It will be part of the Zinnov Zones website Co-authored Blog (1) Zinnov would co-author and create one blog for the client on a digital topic of their interest. The content will be co-branded with the client Zinnov Proprietary Confidential Zinnov Zones Readout and Analyst Presentation (2 hours) Strategic Workshop (4 hours) Customer Workshop on RA (1) The analyst team will share insights on the industry, customers, and service line insights and opportunities. SWOT analysis of the participant. Zinnov leadership team ( Partner/CXO/Director) will host a half day workshop. The workshop will cover in-depth insights on the RA landscape and market analysis, compete insights, validation of strategy, future growth areas, customer insights etc. Zinnov led workshop for Service providers on robotics automation for one chosen customer. The workshop will be delivered by a Zinnov Partner/ Director level stakeholder 10

11 Disclaimer In the context of Zinnov Zones for RA, we reached out to a limited set of service providers that could be potential leaders in this space. Our set of inclusion criteria enables us to shortlist, effectively based on which service providers are invited to participate. While we normally see significant interest in participation, sometimes a service provider may request to be excluded from the Zinnov Zones activity if the timing of the research or circumstances within the service provider organization makes participation difficult. If a service provider declines to participate at the beginning of a Zinnov Zones process, it is important to know the following policies: Some non-participating service providers are still included in our evaluation o As we invite only leading service providers and emerging players to participate in Zinnov Zones, if a service provider decides not to participate, we have still included them in the final report if we think it is necessary o Our reasoning is that Zinnov Zones without a leading service provider would project a partial picture of the market and make it less pertinent for our clients The Zinnov Zones report clearly differentiates service providers that did not undergo the same rigorous evaluation as its peers o While our analysts have evaluated the service providers that declined to participate, the service provider s place in the ratings is denoted by a differentiating symbol indicating non-participation in the research process o Their assessment is based on different inputs than those used for evaluating its peers Zinnov Proprietary Confidential 11

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