UC Davis General Library Technical Services

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1 Strategic Plan The State of the Department

2 What are? Acquisitions (ordering and receiving materials) Serials (control over subscriptions and binding) Cataloging (bibliographic control) Preservation (preserving new and old materials)

3 Current State of the Department 4 major units : Monographs Acquisitions, Monographs Cataloging, Serials, & Preservation 60 FTE (45 Library Assistants, 9 Librarians, 6 Students) Ex Libris ILS Aleph since 2002 Other technology: EDI, Shared Cataloging Program (SCP) / California Digital Library Outsourced services: PromptCat, LTI (authority control), Approval Plans Member: CONSER, NACO, ARL, OCLC

4 2006 Processing Statistics 40,000+ Monographs Acquired & Cataloged 26,000+ Serial Titles Checked-In 24,000 Volumes to NRLF 34,000 Volumes Bound [33,000 Electronic Journals]

5 Leadership / Decision Making University Librarian Associate University Librarian Monographs Librarian & Serials Librarian Committees affecting TS: UC: LAUC, ULG, SOPAG, HOTS UCD Library: LAUC-D, AdCom, LMC, TSC Staff Participation Staff Wiki, staff listserv LIBCOW Ad Hoc Task forces

6 Challenges Ahead High cost of scholarly publications Demand for electronic materials New technology = large workload for clean-up and conversion of records New technology = large investment in infrastructure Staff morale & expectations Baby Boomers retiring Severe budget cuts

7 Mission Acquiring, managing, preserving, and providing comprehensive access to scholarly materials of enduring value in all formats, subjects, and languages. Making scholarly information resources available and usable to the University s students and faculty. Continuing to partner with other Library departments and to participate in UC system- wide library initiatives regarding collection development and user services. Fostering a collaborative working environment, which encourages open communication and involvement of all staff members. Providing the tools and the training that allows all staff to maximize their skills and knowledge toward the fulfillment of the missions of the department, the library, and the university.

8 Values Commitment to a level of excellence in quality and quantity of service Belief in, and a commitment to, creating an egalitarian and respectful workplace An awareness of the resources we use with a commitment to efficiency and waste reduction at all times Cooperation and teamwork among all department staff, and between and other library departments A staff that reflects the diversity of the world around us, and who is committed to continued learning and development

9 Vision Seizing opportunities and meeting challenges during a period of rapid technological change Fostering collaborative relationships with other departments, with which is increasingly interdependent Effectively utilizing staff and resources to maximize efficiency Continuing to provide the tools and training that allows staff to fulfill the missions of the department, library and university

10 Environmental Scan

11 BUDGET PRESSURE TECHNOLOGICAL CHANGES USER EXPECTATIONS GENERATION CLASH

12 Budget Pressure Governor s Budget 10% across-the-board cut $300 million loss to the UC system $417 million shortfall for UC UCD Library must reduce budget 7%, a $1.2 million cut

13 Change in UC Libraries Adjusted Budgets, (%) Source: UC-AFT, Local 2023

14 Rising Costs of Journals (vs. books & CPI) (%)

15 Average Processing Cost of a Single Journal Print: $ Electronic: $57.16

16 Challenges in Electronic Turn Demand for increased funding Increased reliance on Systems Tough choices

17 Clash of Generations? Up to 60% of librarians to retire by 2019 Heritage librarians versus upstarts?

18 Users (Great) Expectations 73% of college students choose internet over library for research College students and faculty expect the level of technology they find on retail and social networking sites College students have an increasingly consumer-like, ATM view of their education.

19 1) Wiki & listserv 2) Experience UC Davis General Library Strengths 3) Highly-qualified staff SWOT (SO < WT) Weaknesses 1) Low staff morale 2) Poor downward communication 3) Inability to process e-materials optimally Opportunities 1) New technologies 2) Outsourcing 3) Collaborative programs Threats 1) State budget 2) Other budget threats 3) User expectations

20 Adaptation

21 Strategic Plan

22 Strategic Plan Goals Major Themes Staff Development Work Flow New Collaborations Budget

23 Staff Development

24 Staff Development Improve the department s ability to acquire, catalog, manage and maintain electronic materials through staff training

25 Staff Development Development of a TS department mentoring program that increases collaboration between TS department employees and allows for cross-training and knowledge sharing

26 Staff Development Development of a TS department Knowledge Base via existing Main Library Staff Wiki

27 Staff Development Needs and Expertise Assessments Planning and Scheduling of Trainings Trainings Mentoring Program Development of KB wiki

28 Staff Development Assessments Staff Training Assessments, 2 parts Knowledge Base Assessments

29 Workflow

30 Workflow Assess and redesign workflow to best utilize the expertise of staff and increase efficiency of material moving through the department

31 Workflow Improve management of and access to electronic resources by acquiring an Electronic Resource Management System (ERMS)

32 Workflow Form Task Force for ERMS Purchase Assess Print Workflow Assess Electronic Workflow Separate Changes to Print and Electronic Workflows Task Force Analyzes Available ERMS ERMS Purchase

33 Workflow Assessment of Print and Electronic Workflow Changes Other Improvements? Was ERMS appropriately taken into consideration? ERMS Assessment Issues? Problems?

34 New Collaborations

35 New Collaborations Expand Participation in the Program for Cooperative Cataloging (PCC) and the PCC subsets; CONSER, NACO, SACO and BIBCO

36 New Collaborations Development of two Systems Services-to- Liaison Positions. One Liaison will be assigned to the Cataloging Unit, one to the Acquisitions Unit.

37 New Collaborations Head of Cataloging to pursue increased PCC Participation Two Systems Department Employees to become designated liaisons to

38 Budget FTE $2,179,800 $2,245,199 $2,300,668 Baseline Costs $7,620,200 $8,001,210 $8,401,270 Training $10,000 ERMS $4,000 Total $9,800,000 $10,256,409 $10,705,938

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