Knowledge Management. at the Heart of CMMI ML3

Transcription

1 Knowledge at the Heart of CMMI ML3 Knowledge 3 Dr. Amir Tomer Director of Systems and Software es tomera@rafael.co.il Ltc.. (ret.) Yair Dembinski Knowledge Manager KM for CMMI-3 at RAFAEL 1

2 Presentation Overview About RAFAEL The Organization at Maturity Level 3 Principles of Knowledge KM Systems at RAFAEL Nympha An Example of a KM System Q&A KM for CMMI-3 at RAFAEL 2

3 NDIA-CMMI Version 5, April Denver, 2005/8201UNC CO, Nov. 06 RAFAEL s Proprietary KM for CMMI-3 at RAFAEL 3

4 Mini Satellites Toplite Electro- Optical Payload Reccelite Reconnaissance Pod Popeye Have Lite Air-to to-ground System Barak Air Defense Derby Air Defense System Litening Targeting and Navigation Pod Derby Air-to to-air System Communication Systems Golden Bay Real Time Imagery ing System Blue Bay Ground Imagery Exploitation System Black Sparrow Air Borne Ballistic Target Skylite Helistar Electro-Optical Protection Suite Britening Spice Guidance Kit Spike Family Helicoat Airborne EW Systems Python 5 Full Sphere IR Missile Sky Shield REAPS RITA SLA Aerostat-borne Surveillance Systems 4

5 On Land Total Area Control System Training and Simulation Systems Helispot Detection System Matador-MP MP RTCS Tactical C 4 I Firefly Matador-WB Add-on Armor Overhead Weapon Systems ADMS Trophy Stalker SpotLite Simon Door Breaching Carpet Minefield Clearing Spike Family SkyLite 5

6 Naval EW Systems C-Gem Naval Combat Systems Barak Naval Air Defence System EW Decoy Rockets Protector Naval Unmanned Surface Vehicle Typhoon Stabilized Weapon Station UIDAS Underwater Intrudes Detection System ATC-2 Acoustic Torpedo Towed Countermeasure ATDS Advanced Torpedo Defense System Dafco Scutter Torpedo Decoy System Diveguard Personal Distress and Communication 6

7 Financial Data BACKLOG ($M/year) SALES ($M/year) 2000 w/subsidiaries 1200 w/subsidiaries R.O.W ISRAEL 7

8 Core Capabilities Seekers and electro-optical optical payloads Guidance and navigation Image processing - trackers Rocket motors Explosives Warheads and fuses Acoustics Thermal batteries High power microwave Materials and processes composites, optical elements and coating metallurgy MMIC Antennas and radomes Electronic warfare Communication, secure data links Terminal ballistics Simulators, trainers, training systems Armor and protection KM for CMMI-3 at RAFAEL 8

9 Excellence through Standards KM for CMMI-3 at RAFAEL 9

10 Maturity Levels (Staged Approach) The Essence of Maturity Level 3 CL3 Project Quantitative Quantitative Project Project Integrated Integrated Supplier Supplier Integrated Integrated Teaming Teaming Risk Risk Integrated Integrated Project Project Supplier Supplier Agreement Agreement Project Project Monitoring Monitoring and and Control Control Project Project Planning Planning CL3 Engineering Validation Validation Verification Verification Product Product Integration Integration Technical Technical Solution Solution Requirements Requirements Development Development Requirements Requirements Innovation Innovation and and Deployment Deployment Performance Performance Training Training Definition Definition Focus Focus Causal Causal Analysis Analysis and and Resolution Resolution Environment Environment for for Integration Integration Decision Decision Analysis Analysis and and Resolution Resolution Measurement Measurement & & Analysis Analysis & & Product Product Quality Quality Assurance Assurance Configuration Configuration Project Engineering Support Categories (continuous Approach) KM for CMMI-3 at RAFAEL 10

11 The Essence of Capability Level 3 Generic Goal 3 The process is institutionalized as a defined process Generic Practice 3.1 Establish and maintain the description of a defined process Generic Practice 3.2 Collect work products, measures, measurement results, and improvement information derived from planning and performing the process to support the future use and improvement of the organization s processes and process assets KM for CMMI-3 at RAFAEL 11

12 The Organization at Maturity Level 3 Information for Improvement OPF / SG 1 Improvement Opportunities OPF / SG 2 Improvement Activities Defined es Training GP 3.1+ Eng. PA Defined Sys. X Engineering Sys. Z Sys. Y Tailoring OPD / SG 1 Assets GP 3.2 Information for Improvement Tailoring Project Proj. A GP 3.1+IPM Defined Proj. C Proj. B KM for CMMI-3 at RAFAEL 12

13 Same Information Different Use Contexts! Information for Improvement OPF / SG 1 Improvement Opportunities OPF / SG 2 Improvement Activities Defined es Training GP 3.1+ Eng. PA Defined Sys. X Engineering Sys. Z Sys. Y Tailoring OPD / SG 1 Assets GP 3.2 Information for Improvement Tailoring Project Proj. A GP 3.1+IPM Defined Proj. C Proj. B KM for CMMI-3 at RAFAEL 13

14 Assets The organization's process asset library is a collection of items maintained by the organization for use by the people and projects of the organization This collection of items includes: descriptions of processes and process elements descriptions of life-cycle models process tailoring guidelines process-related documentation process-related data The organization s s process asset library supports organizational learning and process improvement by allowing the sharing of best practices and lessons learned across the organization. KM for CMMI-3 at RAFAEL 14

15 Knowledge The Motivation At the Individual Level Capability to perform tasks and to make decisions in a higher level of quality knowledge Professional knowledge Business knowledge Expert identification At the Organization Level Knowledge is the most important resource of the organization Appropriate management of the knowledge improves organizational performance Knowledge sharing and knowledge assets Visible and invisible knowledge Technology processes and culture KM for CMMI-3 at RAFAEL 15

16 RAFAEL s KM Objectives Support the Core es Improve the effectiveness and efficiency of sales Improve project process efficiency Reduce errors Decrease wheel inventions Improve proficiency and effectiveness in development Generate relevant connections among people Improve the availability of relevant information and knowledge Improve field-test success ration Improve business intelligence in marketing and sales phases Support of innovation in all areas Implement Effective and Efficient Solutions Construct appropriate KM infrastructure over all aspects Technology Culture KM for CMMI-3 at RAFAEL 16

17 Types of Needs Knowledge Sharing by People with Common Subjects Accessibility to Information within Specific Context Handling Know-How Accessibility to Professionals Decision Support KM for CMMI-3 at RAFAEL 17

18 Types of Solutions Know-How After-Action Action Reviews and Lessons Learned Knowledge Communities Contents Infrastructure KM for CMMI-3 at RAFAEL 18

19 Knowledge Communities Definition A group of people with a common subject Not part of the organizational structure Conduct dynamics of sharing Meetings Web site / Forum Knowledge Community Objectives Knowledge sharing within the group Common learning from outer sources Generating new knowledge lobbying for the subject KM for CMMI-3 at RAFAEL 19

20 Contents Definition Organization of contents in a form which enables convenient retrieval when needed Contents Principles Every contents item Exists in exactly one location Accessible from a large variety of locations Access is according to relevant context Contents Solutions A large variety of solutions exist A specific solution should be chosen after careful analysis of the needs All solutions should be supported by the organizational infrastructure Network Based Contents is the advanced type of solutions KM for CMMI-3 at RAFAEL 20

21 Examples of KM Systems in RAFAEL Nympha The knowledge source for PM and SE es Will be discussed next After Action Review (AAR) System Methodology-based system to support AAR and lessons learned from failures and successes Lessons and recommendations are structured in retrievable formats Root cause statistics caters for process improvements Shemesh Business Information Source An integrative system for storing and retrieving relevant business knowledge Competitive Products Visitors Exhibitions Meetings Customers Business trips Contracts Conference Participation Optimization Classified conference catalog with priorities Coordination between conference participants Registration and report process KM for CMMI-3 at RAFAEL 21

22 Nympha The PM and SE Knowledge System The Material is Organized in Knowledge Drawers ( Areas) E.g. Requirements, V&V, ILS Each drawer has a Drawer Manager A domain expert Responsible for reviewing new materials Responsible for updating the contents Each drawer contains two types of items Internal items specific contents that do not exist elsewhere Links to external items which exist in other sources on the network Procedures and Methods Libraries After Action Review System Document System KM for CMMI-3 at RAFAEL 22

23 Nympha Drawer: Requirements Requirements Analysis See next slide KM for CMMI-3 at RAFAEL 23

24 Requirements Drawer : Requirements Analysis Establish Req. Table See next slide KM for CMMI-3 at RAFAEL 24

25 Requirements Analysis Activity: Establish Req. Table Requirements Table See next slide KM for CMMI-3 at RAFAEL 25

26 Establish Req. Table Work-Product: Req. Table KM for CMMI-3 at RAFAEL 26

27 Any Questions? KM for CMMI-3 at RAFAEL 27