DevOps Training Plan Guide

Transcription

1 Mi cr ofocuseducat i on DevOps Training Plan Guide

2 Copyright 2017 Micro Focus. All rights reserved. P M F Micro Focus. The information contained herein is subject to change without notice. The only warranties for Micro Focus products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Micro Focus shall not be liable for technical or editorial errors or omissions contained herein. Trademark acknowledgments if needed. This material ( Material ) may contain branding from Hewlett-Packard Company (now HP Inc.) and Micro Focus Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Micro Focus/HPE marks is historical in nature, and the HP and Micro Focus/HPE marks are the property of their respective owners. First printing, September 2017 Last Updated: September 19, 2017

3 Contents 1 DevOps Strategic Asset DevOps Portfolio DevOps Portfolio Solutions DevOps Training Agile and SAFe Training IT4IT Training Micro Focus Certification and Accreditation Micro Focus Education Control Protecting your Investment Time to Market Return on Investment Getting Ahead of the Game Training Delivery Options Instructor Led Training (ILT) Virtual Instructor Led Training (VILT) elearning Self-Study Micro Focus Education DevOps Training Plan Guide Page 3 of 52

4 4 3.5 Customized Training Our Instructors Make It Interesting Make It Relevant DevOps Courses DevOps Education Demands a New Style of Learning DevOps for Decision Makers DevOps Workshops DevOps Transformation Workshop DevOps Solution Discovery DevOps114 - Introduction to DevOps for Executives DevOps Awareness Training DevOps110TS - DevOps Awareness AGL115 - Introduction to Scrum IT4IT100 - IT4IT Awareness DevOps Adoption Training DevOps350 - DevOps Implementation Workshop DeveOps Kanban Workshop DevOPs210 - DevOPs Functions within a Model Office DevOps Tools Training AGM100 - Introduction to Agile Manager LFT110 - Introduction to LeanFT FT01SPA Functional Testing Solutions Digital Learning ALMOCT110 - ALM Octane Fundamentals ALMOCTSPA - ALM Octane Digital Learning Jen100 - Introduction to Jenkins DMA350 - Database and Middleware Automation (10.x) Agile Courses Benefits Agile Workshops AGL114 - Agile for Executives AGL111 - Agile for Managers AGL410 - Agile Coaching Workshop Agile Awareness Training AGL110 - Introduction to Agile AGL115 - Introduction to Scrum Micro Focus Education DevOps Training Plan Guide Page 4 of 52

5 6.4 Agile Adoption Training Agile Process Training Courses AGL120 Agile Project Management Essentials AGL140 Scrum Product Owner AGL150 Agile Scrum Master: A Practical Approach AGL160 Agile Requirements: Creating User Stories AGL220 - Leading a Scaled Agile Framework (SAFe) Implementation AGL200 - Agile Testing AGL240 - Agile Project Management IT4IT Courses The Bi-Modal IT Challenge IT4IT: A Blueprint for IT Value IT4IT Courses IT4IT100 IT4IT Awareness IT4IT200 Transforming IT for a New Style of Business IT4IT300 IT4IT Foundation IT4ITSB01SP IT4IT and Service Broker in the Model Office Contact Us The Other Training Plan Guides Index Micro Focus Education DevOps Training Plan Guide Page 5 of 52

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7 1. DevOps DevOps can be viewed as a change management strategy that aligns People, Processes, and Technology initiatives as a company move closely with its business strategy and vision. 1.1 Strategic Asset All organizations want to improve, and depending on the organization and industry, improvement could mean an increase revenue, increase in sales, increase market share and an increase in margin. An organization s success is usually measured by its objectives that support its Mission Statement and by its quarterly report. For an organization to improve, it must change and if it does not change or transform, a business will not survive. Micro Focus Software Services offer DevOps offerings to assist your organization in the continuous improvement process necessary to grow and adapt as an organization. DevOps management will keep your organization relevant and help support and innovate new business strategies. 1.2 DevOps Portfolio Micro Focus Services provide the consultancy and expertise needed to realize business value from Micro Focus. Micro Focus Services consults on IT strategy, from process design and solution architecture through software implementation and education to help drive solution adoption. Micro Focus Education DevOps Training Plan Guide Page 7 of 52

8 8 Chapter 1: DevOps Businesses have to improve or they will not survive What is the difference between a living thing and a dead thing? In the medical world, a clinical definition of death is a body that does not change. Change is life. Stagnation is death. If you don t change, you die. It s that simple. It s that scary. Leonard Sweet IT Transformation initiatives are supported by business service management, IT service management, application development, and managing organizational change offerings. We design solutions to meet our customer s specific IT or business challenges and bring together the technology, people, and processes to drive adoption and maximize your business value. There are three primary services offered by our Software Services organization: Strategic Services Strategic consulting services to help you shape your IT strategy and transform your IT organization to capitalize on the opportunities of the New Style of Business to deliver more value to your customers. Implementation Services Enterprise IT services designed specifically for the Micro Focus Software portfolio to help you gain competitive advantage and deliver greater business value. Educational Services Our Educational offerings cover the entire Software portfolio within our Software organization and are focused on Solutions training, as well as product training. The DevOps Educational offerings extend beyond the Micro Focus Software Offerings into third-party tools training and process training on IT4IT, DevOps, Agile, and SAFe organization and development processes. Micro Focus Education DevOps Training Plan Guide Page 8 of 52

9 1.3 DevOps Portfolio Solutions DevOps Portfolio Solutions Our Software Education organization objective is to align our DevOps Educational Offerings with People, Process and Technology solutions that a company to enhance its business strategy and vision. We currently offer training in following areas: DevOps, IT4IT and Agile / SAFe learning solutions DevOps Training There is a significant challenge for an organization to transition into DevOps as a standard way of doing business. We focus on training for cross-functional teams, as well as ongoing support for leaders and managers. Our DevOps offerings will equip your enterprise to rise to the challenge of today s IT needs with a transformational blend of collaboration, automation, cultural tools, and direct implementation DevOps Education Solutions Workshops Awareness Training Adoption Training Tools Training Course Categories DevOps Methodology and Awareness Training for DevOps, IT4IT, Agile and SAFe DevOps Methodology and Awareness Training for DevOps, IT4IT, Agile and SAFe DevOps Function strategic training DevOps Tools training Function strategic training Micro Focus Education DevOps Training Plan Guide Page 9 of 52

10 10 Chapter 1: DevOps Agile and SAFe Training We believe an organization to change and transform needs to take an all in approach with our Agile training and coaching philosophy, focusing across the enterprise, not just IT. Our Agile training courses are highly interactive and offer a hands-on learning approach. Participants will be able to hit the ground running to successfully implement Agile methodologies within your teams and departments, and ultimately across the organization. Whether your team is new to Agile or trying to scale Agile, or looking for advanced SAFe certification, our training courses and coaching solutions will help you succeed in meeting your goals. Agile and SAFe Solutions Agile Foundations Optimizing Agile Scaling Agile Course Offerings Getting Started with Agile Workshops, Bootcamps for success Agile development Role-based Training for Successful SAFe Implementation IT4IT Training Today, IT is under incredible pressure to enable business agility. More than ever, IT needs to be agile and innovative to meet customer demands. Thanks to technology, it s easier than ever to generate great new ideas and new business models quickly. But the consequence is that IT needs to actually fulfill those new ideas and bring new offerings to the market. Our IT4IT training courses are designed to help IT organizations address the Bi-Modal IT challenge of maintaining Core IT functionality while at the same time operating in a faster and more agile Fluid IT modality to address the needs of the digital world. IT4IT Solutions IT4IT Foundations Open Group Standards Value Stream Course Offerings IT4IT Awareness and common understanding IT4IT core training and certification Adoption of IT4IT focused on solutions Micro Focus Education DevOps Training Plan Guide Page 10 of 52

11 1.4 Micro Focus Certification and Accreditation Micro Focus Certification and Accreditation Technology professionals today need to be effective in this New Style of Business. Micro Focus provides a flexible approach to performance improvement for the technical software professional motivated by continuous learning and achievement. Accreditation and certifications help you demonstrate your commitment, improve your skills, and build confidence in your knowledge of the product or solution. ACCREDITATION WHAT IT MEANS EXAM Accredited Software Professional (ASP) Accredited Solutions Expert (ASE) Introductory level certification. The individual understands the fundamental concepts, terms, technologies, and processes needed to implement and design Micro Focus solutions, install and configure equipment and software, and administer and support the solutions. Indicates advanced technical skills for enterprise technologies. This person can design, implement, administer, or deploy and support IT solutions aligned to a specific job role. Online exam to be taken at will after class attendance. Online exam to be taken at will after class attendance. CERTIFICATION WHAT IT MEANS EXAM Certified Software Professional (CSP) Certified Solutions Expert (CSE) Introductory level certification. The individual understands the fundamental concepts, terms, technologies, and processes needed to implement and design Micro Focus solutions, install and configure equipment and software, and administer and support the solutions. Indicates Advanced technical certification for enterprise technologies. This person can design, implement, administer, or deploy and support IT solutions aligned to a specific job role. This online exam is proctored by the instructor on the final day of class. This advanced technical exam models a practicum hands-on scenario and is proctored by the instructor on the final day of class. Prerequisite is class completion prior to enrollment in exam. Micro Focus Education DevOps Training Plan Guide Page 11 of 52

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13 2. Micro Focus Education The mission of the Education organization is to deliver the best possible DevOps learning experience. With a global team of experienced trainers, and subject matter experts, our business offers you well-designed training courses across the entire range of Information Management solutions. We educate you, support you, and put you in control of your investment to ensure real-world success. 2.1 Control Enterprise Software drives your business forward by automating processes and increasing efficiencies. Your cutting-edge investment requires end users who know how to get the most out of the technology. Meanwhile, your technical staff must learn how to configure, optimize, maintain, and administer the technology. Training addresses the needs of both of these users, giving them the knowledge to take control. Micro Focus Education DevOps Training Plan Guide Page 13 of 52

14 14 Chapter 2: Micro Focus Education 2.2 Protecting your Investment It s one thing to buy a plane, but quite another to fly it! You ve made the right decision to invest in Micro Focus Software technologies. Now is the time to invest in your team, to train them on the solution and equip them with the knowledge to get the best out of the technology. Learning from the professionals ensures that you are protecting that investment. As a result, your team will navigate and fly in the right direction. 2.3 Time to Market Enabling your team means your project will run more smoothly and efficiently and reach completion in shorter time frames. Our education services reinforce formal classroom instruction with extensive hands-on practical experience. The majority of the classes are in a workshop environment that challenges the trainee, aids them during the learning process, and accelerates the knowledge transfer. The earlier your team gains expertise, the more successful your project will be. Analyst reports suggest that 75% of managers believe effective training will increases the chances of a project meeting its deadlines. Furthermore, 80% of IT managers believe effective training is critical to the success of a project. 2.4 Return on Investment Cost is always a key consideration; education offers a way to lower the total cost of ownership. Our education courses present your team members with best practices in design, deployment, and administration of your Micro Focus Software solutions. This translates into decreased technical support costs, lower ongoing administrative overhead, and the ability to work more effectively with our Consulting Services. Effective learning also leads to lower hardware costs with better-configured systems, decreased network load, and increased return on investment for integrated third-party applications. Thus, our training results in a return on multiple levels. 2.5 Getting Ahead of the Game The learning curve never stops, so if you want to lead the market with cutting-edge, worldclass solutions you need to give your team the training they need to keep you competitive. Micro Focus Education DevOps Training Plan Guide Page 14 of 52

15 3. Training Delivery Options Micro Focus Education wants your DevOps training delivered in the environment best suited to your needs. 3.1 Instructor Led Training (ILT) Micro Focus Education operates instructor-led training sessions in facilities around the globe. Each course is designed to provide students with hands-on experience and is labbased to keep learning practical. The class experience offers students the opportunity to personally interact with one of our certified instructors who has extensive experience and industry knowledge. We have a range of courses designed to accommodate both beginner and advanced students. To ensure that adequate attention is provided to each student attending an instructor-led class, Education maintains class sizes between six to twelve participants. Education also provides Instructor-Led on-site training and this is most convenient when your team members are located in the same region. As long as the host provides adequate on-site training facilities, Education will send one of our instructors to your chosen site to conduct the training. We then deliver standard or customized training that addresses your unique business needs. Please note that the maximum class size for on-site training is limited to 12 students to ensure that adequate individual attention is provided. The benefits of on-site training are identical to VILT training with the added benefit of receiving face-to-face training in your domain. Micro Focus Education DevOps Training Plan Guide Page 15 of 52

16 16 Chapter 3: Training Delivery Options 3.2 Virtual Instructor Led Training (VILT) Virtual Instructor Led Training (VILT) classes are a good alternative to sending your staff to a public training course. This option reduces travel and expense costs in the event your staff are geographically dispersed. Furthermore, VILT saves valuable time by permitting the student to stay in the office during the training sessions. VILT are live, instructor-led sessions. Students connect to the virtual classroom using their own computer, telephone, or Internet connection. VILT instructors facilitate live sessions for participants around the globe. 3.3 elearning Micro Focus elearning is interactive Web-based training that gets teams up to speed fast and is available on-demand 24x7. With hands-on exercises and easy-to-follow instructions, Micro Focus elearning emphasizes key learning points and can support your team either as stand-alone learning or as a supplement to traditional training programs. Micro Focus Education also offers a tailored elearning service to meet your business requirements. 3.4 Self-Study Our new self-study courses make learning easier and more enjoyable than ever. This offering allows participants to learn about a product by reading the course manual and then practice what they have learned by stepping through detailed hands-on exercises using a dedicated remote lab environment. This means participants do not need to lose valuable working hours traveling to a training location, and they have the flexibility to learn during business hours, or during evenings and weekends. 3.5 Customized Training From a detailed Training Needs Analysis through to building custom training courses, Micro Focus Education can address your unique business needs. Micro Focus Education DevOps Training Plan Guide Page 16 of 52

17 4. Our Instructors The DevOps learning experience we deliver is the most important aspect of our service. For this reason Micro Focus provides the highest quality of trainers in the industry. Our instructors are dedicated full-time professionals, highly trained as subject matter experts in their field. 4.1 Make It Interesting Our instructors deliver training with enthusiasm and are respectful of students and their needs at all times. It is through this process and our structured learning development philosophy that our classes are greatly valued and appreciated by participants. 4.2 Make It Relevant The key to effective and enjoyable training is to deliver material in a structured and wellorganized manner, with clear learning objectives and multiple methods of assessment to measure and improve student progress. With many years of teaching experience, our instructors deliver engaging training courses, ensuring that all students enjoy achieving their set learning objectives. Micro Focus Education DevOps Training Plan Guide Page 17 of 52

18 Training is an investment in your organization and in your people.

19 5. DevOps Courses DevOps is a methodology for rapidly developing, testing, and releasing software. For many of our software customers, delivering applications in today s IT takes too long as you battle long application release cycles, poor application quality, no end to end process visibility, poor resource utilization, and multiple cycles of rework. Solutions for DevOps eliminate the barriers between your development and operations teams. Unifying these key functions enables your IT to increase agility across the complete application lifecycle and empower their teams to collaborate more effectively to deliver better applications faster. With DevOps, our customers increase the efficiency, security, preventability, and maintenance of software development and delivery. More than ever, the effective management of Technology is critical for business competitiveness. For Decades technology leaders have struggled to balance agility, reliability and security. The consequences of failure have never been greater Gene Kim The DevOps Handbook HP ALM is the preferred navigation system for modern application lifecycle management. Micro Focus Education DevOps Training Plan Guide Page 19 of 52

20 20 Chapter 5: DevOps Courses 5.1 DevOps Education Demands a New Style of Learning Unlike classic education that is solution based, the training for DevOps is focused on business outcomes that cover education across the complete people, process, and technology model. This new style of learning promotes understanding of business goals, common terminology and processes, and creates an environment that overcomes cultural resistance through common business understanding, user adoption, competency, and collaboration. A new style of learning also supports continuous education to help minimize risk and maintain the speed of business even during rapid and frequent change. Our DevOps services range is a blended education services portfolio that includes onsite workshops, instructor-led classes, and e-learning. The portfolio also includes the Micro Focus Adoption Readiness Tool (ART) for those planning to implement continuous education as part of the DevOps transformation. With continuous education, a DevOps organization can sustain high performance and agility by maintaining high competency during high periods of change. 5.2 DevOps for Decision Makers This collection of DevOps services and workshops are specifically designed to meet the needs of decision makers at every level of the organization. The discussion covers the business benefits and the challenges of a DevOps transformation, a fundamental understanding of DevOps, and the recommended processes for evaluating and planning the DevOps journey for an organization. Workshops vary in duration from one to two days. 5.3 DevOps Workshops Contact your Micro Focus representative or Micro Focus Software Services in your region: AMS: mailto:amsalmpsoswat@micro Focus.com EMEA: mailto:hpse-pso-emea-almmcs@micro Focus.com APJ: mailto:hpswpsoapjalmswat@micro Focus.com Micro Focus Education DevOps Training Plan Guide Page 20 of 52

21 5.3 DevOps Workshops DevOps Transformation Workshop The Micro Focus DevOps Transformation Workshop demonstrates the Micro Focus Software services approach to DevOps by taking you through seven key zones. At each zone, we examine the capabilities and assets that are critical to the successful DevOps implementation. Executives, Decision Markers Understanding our your business needs ILT None One Day DevOps Solution Discovery Micro Focus DevOps Solution Discovery Workshop helps you understand the value of collaboration between development and operations as well as the value of automating the end-to-end DevOps process. Using the Micro Focus DevOps Maturity Model, we assess your current maturity level for development, operations, and collaborationspecific practices and provide recommendations for improvements in a progressive manner. Executives, Decision Markers Understanding our your business needs ILT None One Day Micro Focus Education DevOps Training Plan Guide Page 21 of 52

22 22 Chapter 5: DevOps Courses DevOps114 - Introduction to DevOps for Executives This online workshop will focus on understanding the impact of DevOps within an organization. It also focuses on how transformation has to happen with people, process, and tools within an organization. Senior IT management, development staff, operations staff, process owners and business managers Knowledge and experience of how an IT organization works would be helpful. ILT, VILT None 2.5 hours Micro Focus Education DevOps Training Plan Guide Page 22 of 52

23 5.4 DevOps Awareness Training DevOps Awareness Training DevOps110TS - DevOps Awareness This 1-day course introduces the fundamentals of DevOps. It explains the key concepts that underpin DevOps and helps attendees to understand the benefits that a DevOps approach could have for their own organizations and potential problems that should be addressed. The course includes discussion of people, process, and technology aspects of DevOps and provides practical suggestions for steps that attendees can take to start introducing DevOps. IT professionals working in a DevOps organization and need to be informed about DevOps. Knowledge and experience of how an IT organization works would be helpful. ILT, VILT None One day AGL115 - Introduction to Scrum This 2-day course will help you grasp the concepts, principles, and methods of the Scrum framework and become empowered to execute on your plans for incorporating Scrum practices and techniques into your organization. This introductory course will lay the foundation for understanding and building successful Agile teams using the Scrum framework. Anyone who is considering the use of Scrum for software development. Knowledge and experience of how an IT organization works would be helpful. ILT, VILT None One day Micro Focus Education DevOps Training Plan Guide Page 23 of 52

24 24 Chapter 5: DevOps Courses IT4IT100 - IT4IT Awareness This one-day course provides an introduction to IT4IT, which is a prescriptive standard for providing guidance on how to design, procure, and implement functionality needed to run IT in today s multi-sourced environments. In addition, the course emphasizes the IT4IT Reference Architecture and the four IT Value Streams associated with the IT4IT Value Chain. This course is not accredited or endorsed by The Open Group. Senior IT Management, Operations staff, Process Owners and Business Managers. Knowledge and experience in IT service management l.and familiarity with IT infrastructure ILT, VILT None One day Micro Focus Education DevOps Training Plan Guide Page 24 of 52

25 5.5 DevOps Adoption Training DevOps Adoption Training DevOps350 - DevOps Implementation Workshop This DevOps implementation training class teaches the practices, tools, and skills that make true continuous operation possible in the real world. Rise to today s IT needs with a transformational blend of collaboration, automation, cultural tools, and real-world guidance. You will leave this course ready to select what s right for you and chart a path to holistic long-term IT success in your own organization. CIOs / CTOs, System Administrators, IT Operations Staff, Scrum Masters, Software Managers/Leads Knowledge and experience in IT service management and familiarity with IT infrastructure environments. ILT, VILT None Three Days DeveOps Kanban Workshop This is an immersive 2-day course and intended to engage in the practices every team will employ. This course is will focus on the work that is needed and reduce the time spent on the wrong work. The Kanban Workshop provides guidance on its implementation and bootstrapping a Kanban system in your own organization. Learn to leverage Kanban for incremental change in process, processes tailored to each project or value stream, and continuous improvement. Team members responsible for deliver outstanding software. Knowledge and experience in IT service management and familiarity with IT infrastructure. ILT, VILT None Three Days Micro Focus Education DevOps Training Plan Guide Page 25 of 52

26 26 Chapter 5: DevOps Courses DevOPs210 - DevOPs Functions within a Model Office This 1-day workshop will focus on understanding how a DevOps solution is built, and seeing how the tools including third-party and Micro Focus Software tools can be used to build a DevOps solution. Managers, Scrum Masters, Developers, Testers, and Administrators. There are no specific pre-requisites for this training, but knowledge of Agile is helpful. None One Day 5.6 DevOps Tools Training AGM100 - Introduction to Agile Manager This online course is designed to help users of Micro Focus Agile Manager (AGM) understand the navigation and basic use of the Agile Manager solution. This course is designed for managers, Scrum Masters, developers, testers, administrators, and anyone who wants to understand the Agile Manager solution and how to utilize this solution. Managers, Scrum Masters, Developers, Testers, and Administrators. There are no specific pre-requisites for this training, but knowledge of Agile is helpful. Online None Self-paced Micro Focus Education DevOps Training Plan Guide Page 26 of 52

27 5.6 DevOps Tools Training LFT110 - Introduction to LeanFT An introductory course for the technical teams to understand the new functional testing tool, Micro Focus Lean Functional Testing (LeanFT). This course is designed for Quality Assurance engineers or any new users of LeanFT Working knowledge of Windows and web browsers; Fundamental understanding of Java and C# programming ILT, VILT None Two Days FT01SPA Functional Testing Solutions Digital Learning This course introduces the concepts of software testing and functional testing in terms of the functional testing solutions that are available from Micro Focus Software. This course describes how to validate and verify that a software program, application, or product meets specific business and technical requirements. This course also describes UFT and UFT Pro (LeanFT) Quality Assurance engineers, Software Testers and Functional Testing users, as well as any new users of UFT or UFT Pro LeanFT Working knowledge of Windows and web browsers Fundamental understanding of Java, programming or scripting languages Digital Learning None Six hours Micro Focus Education DevOps Training Plan Guide Page 27 of 52

28 28 Chapter 5: DevOps Courses ALMOCT110 - ALM Octane Fundamentals This 1-day workshop will focus on understanding how a DevOps solution is built, and seeing how the tools including third-party and Micro Focus Software tools can be used to build a DevOps solution. Quality Assurance engineers, DevOps team members, Project Managers, Quality Assurance leads Working knowledge of Windows and web browsers Fundamental understanding of Java, programming or scripting languages helpful, but not required ILT, VILT None Three Days ALMOCTSPA - ALM Octane Digital Learning This course introduces the ALM Octane. Students learn how to leverage this streamlined ALM solution to bring continuous quality to lean, Agile, and DevOpsfocused teams. Students also learn how to manage quality information throughout the development cycle, from constructing requirements, designing and executing tests, through monitoring defects. Quality Assurance engineers DevOps team members Project Managers Quality Assurance leads Working knowledge of Windows and web browsers Fundamental understanding of Java scripting languages Digital Learning None Six hours Micro Focus Education DevOps Training Plan Guide Page 28 of 52

29 5.6 DevOps Tools Training Jen100 - Introduction to Jenkins This 3-day course is designed to introduce the skills required to implement, use, and maintain the Jenkins product. This training is useful for persons responsible for continuous integration and continuous delivery. System Administrators, staff responsible for continuous integration and continuous delivery. Java or other programming languages and Linux ILT, VILT None Three Days Micro Focus Education DevOps Training Plan Guide Page 29 of 52

30 30 Chapter 5: DevOps Courses DMA350 - Database and Middleware Automation (10.x) This 5-day course starts with introducing the concepts and usage of the Micro Focus Database and Middleware Automation (DMA) software, continues with detailed use cases of DMA, and culminates in students learning to modify OOTB flows. DMA is part of Micro Focus Cloud Automation solutions. Administrators DB Administrators DMA Content Developers Successful completion of SA120 Server Automation and knowledge of database and middleware concepts ILT, VILT None Five Days Micro Focus Education DevOps Training Plan Guide Page 30 of 52

31 6. Agile Courses Agility in software development requires strong discipline. In order to successfully create Agility, you must have a solid foundation in the practices and procedures adapt and learn how to follow those practices correctly. A common misconception is that Agility means lack of order or discipline. This is simply not the case. Those who try to incorporate an Agile methodology or practice into their SDLC with an expectation of shedding the discipline are on a path to failure. Micro Focus Software Education Agile Training offering help IT professionals acquire the techniques, skills and tools needed to build a strong Agile discipline. 6.1 Benefits Performance Testing allows you to: Test a broad range of applications, including the latest Web and mobile technologies, ERP/CRM applications, and many legacy systems Run high-scale tests using minimal hardware, including any mix of physical and virtual environments, including public cloud infrastructure Identify end-to-end performance bottlenecks using advanced monitoring and analysis tools Ensure that new or upgraded applications meet the performance requirements of the business Micro Focus Education DevOps Training Plan Guide Page 31 of 52

32 32 Chapter 6: Agile Courses 6.2 Agile Workshops AGL114 - Agile for Executives This 1-day workshop will focus on understanding the impact of DevOps within an organization. It also focuses on how transformation has to happen with people, process, and tools within an organization. Project Managers, Analysts, Developers, Programmers, Testers Knowledge and experience in IT service management and familiarity with IT infrastructure. ILT, VILT None One Day AGL111 - Agile for Managers This 1-day public training provides hands-on experience with techniques for managing Agile teams. Explanatory lectures with demonstrations, combined with practice exercises provide you with the experience needed to lead teams in Agile environments focused on assisting managers to understand how to lead Agile teams well. Senior Managers, Product Owners, Development Managers, Development Leads Knowledge and experience in IT service management. ILT, VILT None One Day Micro Focus Education DevOps Training Plan Guide Page 32 of 52

33 6.2 Agile Workshops AGL410 - Agile Coaching Workshop This 3-day workshop is designed for project and program professionals who aspire to the role of Agile coach. These, Agile coaches enhance and improve their teams. This course is designed to teach, practice, and reinforce the core coaching competencies of the Agile coach, enabling them to succeed at reaching agreed-upon team and organizational outcomes. Professionals who aspire to the role of Agile Coach. Scrum Masters, Agile Project/Program Managers. This is an intermediate/ advanced level workshop. Requires Agile knowledge and certificated. ILT, VILT Agile training - ICAgile, Certified Scrum Master, or equivalent 6 to 12 months of working with Agile teams. Three Days Micro Focus Education DevOps Training Plan Guide Page 33 of 52

34 34 Chapter 6: Agile Courses 6.3 Agile Awareness Training AGL110 - Introduction to Agile This workshop will cover Agile principles and the advantages and disadvantages of Agile development. Get first-hand experience by organizing and participating in an Agile team. Gain an understanding and practice the collaboration and communication needed between customer and developers for Agile to succeed. Programmers, Testers, Project, Program Managers,Analysts and Developers Knowledge of Agile is helpful. ILT, VILT None One Day AGL115 - Introduction to Scrum This 2-day course will lay the foundation for understanding and building successful Agile teams using the Scrum framework. Grasp the concepts, principles, and methods of the Scrum framework and become empowered to execute on your plans for incorporating Scrum into your organization. Project, Program Managers, Analysts, Developers, Programmers, Testers, Software Engineers, Software Architects, There are no specific pre-requisites for this training, but knowledge of Agile is helpful. ILT, VILT None Two Days Micro Focus Education DevOps Training Plan Guide Page 34 of 52

35 6.4 Agile Adoption Training Agile Adoption Training Agile Process Training Courses AGL120 Agile Project Management Essentials This three-day, instructor-led classroom training course is focused on managing projects, including various Agile methods, tools, and techniques, best practices for determining whether an Agile approach is the right choice, best practices for planning and implementing Agile to provide maximum value for the customer, and how to position Agile to contribute to the long term success of an organization. Developers, Managers, and other moving to the Agile process Working knowledge of Windows, Agile, and testing concepts ILT and VILT General development knowledge Three days AGL140 Scrum Product Owner This three-day, instructor-led classroom training course provides you with the best practices of Agile Product Owner techniques to transform and empower your organization. The course focuses on the role of the Agile team Product Owner, including how to work with an Agile team in an organization, the levels of detail of Agile planning, and successes and challenges in implementation. Product Owners, Testers, Programmers, Business Analysts, and other team members Working knowledge of Windows, Agile, and testing concepts ILT and VILT General Agile knowledge or attendance in AGL120 Three days Micro Focus Education DevOps Training Plan Guide Page 35 of 52

36 36 Chapter 6: Agile Courses AGL150 Agile Scrum Master: A Practical Approach This two-day, instructor-led classroom training course is focused on Agile ScrumMaster and provides a practical guide to understanding ScrumMaster principles, methodologies, and best practices. The course focuses on ScrumMaster roles, planning, techniques, and monitoring with an emphasis on practical application. You will learn fundamentals of Scrum within the Agile process, critical characteristics of a successful ScrumMaster implementation, successes and challenges in implementation of Agile, and how to plan and execute a Scrum project. Programmers, Testers, Analysts, Product Managers, and ScrumMaster Working knowledge of Windows, Agile, and testing concepts ILT and VILT General Agile knowledge or attendance in AGL120 Two days AGL160 Agile Requirements: Creating User Stories This two-day course is for project managers, team members, and anyone interested in gaining an understanding of Agile project management to learn story gathering techniques and how to map them using storyboards. The course also focuses on release planning and backlog grooming. This course teaches you how to prioritize user stories to ensure that the work being done is the work that is needed. In addition, the principles and techniques used to develop and estimate user stories is discussed in class and reinforced through exercises and case studies. Programmers, Testers, Analysts, Product Managers, and ScrumMasters Working knowledge of Windows, Agile, and testing concepts ILT and VILT General Agile knowledge or attendance in AGL120 Two days Micro Focus Education DevOps Training Plan Guide Page 36 of 52

37 6.4 Agile Adoption Training AGL220 - Leading a Scaled Agile Framework (SAFe) Implementation This 2-day SAFe course will show you how to scale Agile principles successfully across your organization by utilizing Lean thinking practices and product development flow techniques. Through Lean software development and product development flow, you ll learn how to create longer programs, called Agile Release Trains. Executives, Managers, Program Managers, Coaches, SAFe implementation lead There are no specific pre-requisites for this training, but knowledge of Agile is helpful. ILT, VILT None Two Days AGL200 - Agile Testing This 2-day course will introduce you to the Agile Testing process, and explore Agile Testing practices that you can immediately take from the classroom into the office with newfound confidence. Quality Analysts, There are no specific Engineers, Testers, pre-requisites for this Project Managers, training, but Business Analysts, knowledge of Agile is IT Managers, helpful. Programmers/Developers ILT, VILT None Two Days Micro Focus Education DevOps Training Plan Guide Page 37 of 52

38 38 Chapter 6: Agile Courses AGL240 - Agile Project Management This 2-day course is for project management to learn advanced project management skills to help you, the servant leader of your Agile teams, enable your team(s) to deliver what your customers want faster and with better quality than ever before. In this course, you will learn that you can t simply tell everyone what to do using a command and control style of project leadership. Instead, you need to be a strong coach, a change agent, and a very effective communicator. Project Managers, Analysts, Developers, Programmers, Testers, Stakeholders, Product Management There are no specific pre-requisites for this training, but knowledge of Agile is helpful. ILT, VILT None Two Days Micro Focus Education DevOps Training Plan Guide Page 38 of 52

39 7. IT4IT Courses The Open Group IT4IT standard is a durable and flexible IT operating model that manages the business of IT. It will help you to keep pace with technology innovations, innovate for digital business, and manage risk. IT4IT helps to connect everything IT does end-to-end across the service lifecycle using a modular, value-chain approach that lets you choose your starting point based on your strategic business goals and your company s IT maturity level. This big-picture vision and small-steps model enables you to make quick, demonstrable progress within your organization. Specifically, the Open Group IT4IT Reference Architecture standard comprises a reference architecture and a value chain-based operating model for managing the business of IT. It provides prescriptive guidance on how to design, procure and implement the functionality needed to run IT. The end-to-end, how to emphasis of the IT Value Chain and IT4IT Reference Architecture also enables the state of services that IT delivers to be systematically tracked across the service lifecycle. Micro Focus Education DevOps Training Plan Guide Page 39 of 52

40 40 Chapter 7: IT4IT Courses 7.1 The Bi-Modal IT Challenge Today, IT is under pressure to enable business agility. More than ever, IT needs to be agile and innovative to meet customer demands. In the past, IT was a technology enabler for the business. Now, IT is the business to a large extent. Thanks to technology, it s easier than ever to generate great new ideas and new business models quickly. But the consequence is that IT needs to actually fulfill those new ideas and bring new offerings to the market. It needs to create new services to enable the lines of business to capture consumers better, faster, and with lower risk than ever before. In today s digital business environment: Software is what differentiates products, or it is the product IT must become the innovation engine for the business Big Data provides insight that drives faster cycles to meet demand Many lines of business still believe that IT cannot react quickly enough Business customers expect consumer-like experiences from IT. To meet these challenges, IT needs to operate in two different modes delivering the end result to the business faster than anyone else, while continuing to execute its core traditional mission. This two-speed operating model is known as bi-modal IT: 1. Fluid IT: Agile, experimental, and iterative innovation engine 2. Core IT: Stable, reliable, secure, compliant, and cost-effective Micro Focus Education DevOps Training Plan Guide Page 40 of 52

41 7.2 IT4IT: A Blueprint for IT Value IT4IT: A Blueprint for IT Value How can enterprise IT succeed in transforming itself to a bimodal IT model? How do you simultaneously become faster and more innovative, and at the same time keep costs down and maintain security, compliance, and reliability? The answer is IT4IT a proven, holistic way of managing enterprise IT. With IT4IT, organizations can use the same architecture and capabilities of their core IT functions to add fluid capabilities and ultimately deliver bimodal IT. In November 2014, The Open Group launched the IT4IT Forum with a mission to develop, evolve, and drive the business adoption of the IT4IT Reference Architecture, which defines how to manage IT end-to-end. Standards like ITIL and COBIT suggested best practices, but they looked at IT processes in isolation. Until now, there was no single standard to prescribe the functions and data model you need to manage your entire IT service lifecycle. Micro Focus has created journey-to-value blueprints to help customers use an IT4IT-based approach to accelerate their progress toward bimodal IT management. With IT4IT, you can think big about how to transform your IT organization to meet your end goals. But IT4IT also gives you plenty of tactical places to make improvements so you can start small. In fact, because it s based on a well-established, end-to-end IT Value Chain approach, IT4IT makes it easier than ever to pinpoint the small, incremental changes that will add up to a big, overall impact. Micro Focus Education DevOps Training Plan Guide Page 41 of 52

42 42 Chapter 7: IT4IT Courses 7.3 IT4IT Courses IT4IT100 IT4IT Awareness This one-day course provides an introduction to IT4IT, which is a prescriptive standard for providing guidance on how to design, procure, and implement functionality needed to run IT in today s multi-sourced environments. In addition, the course emphasizes the IT4IT Reference Architecture and the four IT Value Streams associated with the IT4IT Value Chain. This course is not accredited or endorsed by The Open Group. Senior IT Management, IT Operations staff, IT Process Owners, Business Managers, Business process owners. IT Professionals working for organizations that have adopted or are planning to adopt the IT4IT standard and need to be able to manage, support and/or operate within such an environment. There are no specific pre-requisites for this training, but knowledge and experience in IT service management and familiarity with IT infrastructure environments is helpful, but not essential. ILT, VILT None One Day Micro Focus Education DevOps Training Plan Guide Page 42 of 52

43 7.3 IT4IT Courses IT4IT200 Transforming IT for a New Style of Business This one-day, facilitator-guided workshop explores the rapidly changing digital business climate, the implications for IT organizations, and how participants can leverage the new OpenGroup IT4IT standard to manage IT as a value chain to accelerate the transformation of their IT organizations to take advantage of the multimodal operating model.. CIOs, VPs of Operations, VPs of Development, Head Architects, and Value Chain Owners. There are no specific pre-requisites for this training, but knowledge and experience in IT service management and familiarity with IT infrastructure environments is helpful, but not essential. ILT, VILT None One Day Micro Focus Education DevOps Training Plan Guide Page 43 of 52

44 44 Chapter 7: IT4IT Courses IT4IT300 IT4IT Foundation This three-day course introduces the foundational concepts of IT service management based on the Open Group IT4IT standard. This prescriptive standard provides a vendor-neutral, technology-agnostic and industry-independent reference architecture for managing the business of IT, enabling insight for continuous improvement. This course covers the IT4IT guidelines for creating capabilities for managing IT in today s multisourced environments. This course emphasizes the IT4IT Reference Architecture and the four IT Value Streams associated with the IT4IT Value Chain. At the completion of this course, the student will be prepared to take the IT4IT Foundation certification exam. A voucher for taking the certification exam one time is included with the course. IT staff supporting large, complex and changeable information systems, which are supported by multiple internal and external parties. IT management interested in improving the quality and cost of their IT services by adopting the IT4IT standard, and stipulating that IT tools and IT services comply with the IT4IT interoperability standards There are no specific pre-requisites for this training, but knowledge and experience in IT service management and familiarity with IT infrastructure environments is helpful, but not essential. ILT, VILT None Three Days Micro Focus Education DevOps Training Plan Guide Page 44 of 52

45 7.3 IT4IT Courses IT4ITSB01SP IT4IT and Service Broker in the Model Office This online course explores the rapidly changing digital business climate, the implications for IT organizations, and how participants can leverage the new IT4IT standard to manage IT as a value chain to accelerate the transformation of their IT organizations to take advantage of the multimodal operating model. It also takes you through the Service Broker use cases that describes the IT4IT philosophy in end-to-end solutions. Anyone responsible for implementing and using IT4IT and the associated IT Value Chains. There are no specific pre-requisites for this training, but knowledge and experience in IT service management and familiarity with IT infrastructure environments is helpful, but not essential. Online None Self-paced Micro Focus Education DevOps Training Plan Guide Page 45 of 52

46 8. Contact Us Want to enroll in a training class? Schedule onsite or web-based training? Or ask a training question? Contact us. We re here to help! Micro Focus Education operates in the Americas, Europe, Middle East, Africa, Asia Pacific and Japan. For questions about training in your region, please contact us using: Micro Focus Education From this webpage you can provide us with your contact details and descriptions concerning your inquiry. One of our regional training coordinators will be in touch to assist you. For general feedback please educationfeedback@microfocus.com Micro Focus forums and blogs Join the conversation with experts and colleagues to get advice, discuss issues, and find solutions. Register an account to post on the Community Knowledge Base. Micro Focus Education Terms and Conditions Micro Focus Education DevOps Training Plan Guide Page 46 of 52

47 9. The Other Training Plan Guides Want to learn about courses from Application Delivery Management, Cloud Automation, Business Service Management, Service Portfolio Management, Enterprise Security Products, or Big Data? Visit the Training Plan Guide portal to see the other Training Plan Guides. Application Delivery Management Application Delivery Management (ADM) solutions help you release applications faster through improved collaboration, traceability, and productivity. This Training Plan Guide provides an overview all offerings within the ADM portfolio including ALM, ALM Octane, Unified Functional Testing, LeanFT, Performance Center, LoadRunner, StormRunner Load and Mobile Center. Cloud and Automation The adoption of mobility and cloud computing is accelerating the application life cycle and increasing pressure to take a user-centric approach to design and delivery. This Training Plan Guide overviews all offerings within the Cloud and Automation portfolio. Micro Focus Education DevOps Training Plan Guide Page 47 of 52

48 48 Chapter 9: The Other Training Plan Guides Application Performance Management Application Performance Management (APM) is an application monitoring and management solutions that provide a 360 view to ensure the performance of desktop, web, and mobile apps in your on-premise, cloud, or hybrid environments. Operations Bridge Operations Bridge provides the ability to sense, analyze and adapt to manage IT services that support digital business. With advanced event correlation, log intelligence, predictive analytics and automation you can remediate issues across all your technologies to prioritize business targets. Network Operations Management Network Operations Management (NOM) suite provides a fully comprehensive and automated solution that fine tunes fault management and increases availability, unifies fault and performance management, automates change and configuration management to enable compliance, and automates IT processes. Dev Ops Micro Focus provide the consultancy and expertise needed to realize business value from Micro Focus Software. Micro Focus Education provides training on Micro Focus DevOps Solutions and third party software to drive adoption and maximize your business value. The Education available includes: DevOps training, Agile Training and IT4IT training. IT Service Management Micro Focus IT Service Management software and solutions allow you to access comprehensive IT and business services that propel your enterprise to growth and innovation. This Training Plan Guide overviews all offerings within the IT Service Management portfolio. Information Management & Governance Micro Focus Information Governance solutions efficiently protect a new generation of Big Data, which is spread across a range of locations, applications, and formats. Our solutions deliver comprehensive, easy-to-use data protection that maximizes storage efficiency and performance. Check out the Training Plan Guide to learn more. Vertica Vertica allows you to manage and analyze massive volumes of structured and semistructured data quickly and reliably. This guide outlines our ever-growing portfolio of courses on managing your Vertica environment and performing in-depth analysis of your data. Micro Focus Education DevOps Training Plan Guide Page 48 of 52

49 Security Products From applications to infrastructure, enterprises and governments alike face a constant barrage of digital attacks designed to steal data, cripple networks, damage brands, and perform a host of other malicious intents. Micro Focus Security Products is our answer to these threats and attacks. This Training Plan Guide overviews all offerings within the Security portfolio. 49 Security Awareness By now, security education should be a top priority for any organization with information to protect, which is EVERY organization. Technology is a credible line of defense, but it cannot be the only one. Your employees need to know how they can help protect your company s sensitive data and be motivated by why they should care about protecting it. By simply educating your employees on security best practices, you can prevent 40% of data breaches caused at organizations by careless or unwitting insiders. This Training Plan Guide lists all the Security Awareness learning solutions. Micro Focus Education DevOps Training Plan Guide Page 49 of 52

50 Index Accreditation, 11 Adoption DevOps, 25 Agile Adoption Training Agile Project Management, 38 Agile Testing, 37 Leading a SAFe Implemenation, 37 Agile Awareness Training Introduction to Agile, 34 Introduction to Scrum, 34 Agile Manager Intro course, 26 Agile Process Training Courses, 35 Agile Workshops Agile Coaching Workshop, 33 Agile for Executives, 32 Agile for Managers, 32 AGL120 Agile Project Management Essentials, 35 AGL140 Scrum Product Owner, 35 AGL150 Agile Scrum Master: A Practical Approach, 36 AGL160 Agile Requirements: Creating User Stories, 36 ALM Octane Digital Learning, 28 Fundamentals, 28 Awareness Training DevOps, 23 IT4IT, 24 Certifications, 11 Contact Us, 46 Database and Middleware Automation, 30 DevOps, 7 DevOps Portfolio, 7 Education, 13 Control, 13 Getting Ahead of the Game, 14 Protecting your Investment, 14 Return on Investment, 14 Time to Market, 14 Executive Courses Intro to DevOps, 22 Function Testing Solutions, 27 Implementation Workshop DevOps, 25 IT4IT Courses IT4IT and Service Broker in the Model Office, 45 IT4IT Awareness, 42 Micro Focus Education DevOps Training Plan Guide Page 50 of 52