EXPATRIATE MANAGEMENT TECHNOLOGY SONY MOBILE COMMUNICATIONS CASE STUDY

Transcription

1 EXPATRIATE MANAGEMENT TECHNOLOGY SONY MOBILE COMMUNICATIONS CASE STUDY 3-4 APRIL, BUDAPEST, HUNGARY Madelene Gustavsson Lund, Sweden Frederic Franchi London, UK

2 / LXE Uen PA6 Company Presentation Company Internal

3 Agenda Collect Questions and Expectations on this session Short Sony presentation The Story: Global Mobility from outsourced to in-house solution Implementation of Assignment Pro Assignment Pro Today Some good advice

4 Sony history a heritage of innovation Founded May 7, 1946 Global company with headquarters in Tokyo employees 900M Sony devices in consumers homes Positioned to be the world's leading electronics and entertainment company President and CEO: Kazuo Hirai

5 Facts about Sony Mobile 7000 employees Operations in 50 countries Successful business growth Through its Xperia smartphone portfolio, Sony Mobile Communications delivers the best of Sony technology, premium content and services, and easy connectivity to Sony s world of networked entertainment experiences President and CEO: Kunimasa Suzuki

6 Power of Sony

7 Evolutionary development of mobile devices T

8 Sony Mobile global footprint Customer Units Business/Development units Manufacturing

9 Top media awards Best Tablet Best Tablet Best Tablet Best Tablet Best smartphone Best Smartphone Best Product: Wearables Best Tablet Best Tablet

10 Global mobility within Mobile Most common Home Country: Japan Most common Host Country: China Most commmon combination: Japan to China Host Locations: 18 San Fransisco Atlanta London Madrid Düsseldorf Milan Lund Beijing Tokyo San Mateo San Diego Mexico City Dubai Shanghai Taipei Assignment type Number of countries Singapore Lima Gender LTA active 183 Sao Paulo LTA repat 14 STA active Female 10% Male 90% GLH Home countries Host countries

11 Types of assignment and organization Long-Term Assignment Time: Longer than 12 months Home based built up salary calculation, split salary Benefits: LTA policy Short-Term Assignment Time: Longer than 3 months Home company salary and payroll with STA-allowance Benefits: STA policy Global Local Hire Time: Unlimited Local Salary Benefits: GLH policy, Local benefits and start up support Commuters Time: Unlimited Local salary Local Benefits

12 Outsourced solution with E&Y UK Assignment Management Compensation Balance Sheets Total Cost Estimates Letters Vendor initiations Expat contact Salary Review Payroll Monthly reporting Expat tracking information Tax and Social Security Today with E&Y: Tax and Soc Tax briefings Tax returns Tax equalization calculations Social security

13 Global mobility from outsourced to in-house WHY? Higher level of quality Cost saving Faster support Closer to the business Control WHY AssignmentPro? Everything in one tool! ORC/ Mercer data High technology for a high tech company

14 AssignmentPro - assignment lifecycle Pre-Approval Post-Approval On Assignment Repatriation and Post-Repatriation Candidate application Development of assignment package (LOA, Balance Sheet) Compensation, payroll, and reporting Pre-departure / Pre-arrival activities Candidate / Assignee record Assignee acceptance Expense reimbursement Change of status / reintgration processes Cost projection Authorization of services Management of ongoing services and support Closing out assignmentrelated services Assignment approval Informational and process resources and support for assignees Monitoring, reporting, and tracking of assignments Post-repatriation tracking Communications with assignee, internal and external parties

15 AssignmentPro - key functionalities AssignmentPro delivers end-to-end automation for the effective management of all aspects of international assignments. The key advantages and differentiators are: Automated initiation of international assignment and authorisation processes Total cost estimation and projection calculations Automated merged documents, reminders, alert notifications, pre-set and automatic triggers Integrated workflow-management and checklists Expatriate compensation package batch calculations Strong functionalities in tracking and reporting Different levels of access via portals, such as HR, employee, payroll and vendor portals Payroll instructions and compensation accumulation

16 AssignmentPro - one global database, many views Mobility Team Executive Management Suppliers Human Resources Payroll Assignees

17 AssignmentPro - our USP Continuous Innovation Software ROI Value Value of community-driven, continuously enhanced software vs. custom-built software

18 X% of Gross Home Salary Hypothetical Tax &SS Deduction STI (Gross) Tax&housing Deduction STI (Net) Gross Home Salary (Gross) *base only 5% TTL Annual Home Comp (NET) Housing deduction Goods & Services (Spendable Income) COLA TTL Annual Comp (NET) Host Salary Reserves/ Savings Home Salary 35% of TTL Annual Home Comp Total Compensation

19 Our new BS, customized for our need

20 Status today in AssignmentPro Balance Sheet Calculations Total Cost Estimates Assignment Policies and Services Assignment Details Tracking Document uploading Assignment Compensation Tracking Merge Documents Reminders / Alerts User Report functionality Authorization process automated HR BP Portal view access Checklists (basic function) Integration function

21 Our next step in AssignmentPro Expat portal Vendor portal Checklists automatic Annual salary review using the tool Train our super user Continue to train our Global Mobility team Next step for us as Global Mobility function: Continue to align policies and organization with Sony Group. Assignment Pro at Sony Mobile is a pilot for the Sony Group with over 2000 expats.

22 Thoughts.. Differently- it took a long time internally to set the contract with Mercer. Involve internal IT along the way, not only at the contract level. What made this implementation a success? In-house Expertise and experience in Global Mobility Great relationships and trust Open mindset from both sides The goal to make it customized for us