HP Software EMEA Performance Tour Zurich, Switzerland September 18

Transcription

1 HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18

2 Software Asset Management Robert Kreher PMP Practice Leader IT Strategy, Planning & Governance HP Software

3 Software Asset Management is hot Increasing number of audits Complex licensing schemes (under/over-compliance) Overspending on licenses Compliance in virtualized environment Source: 3

4 Example of savings Oracle Soft partitioning Virtualization technology: you need to license all cores of the physical host Operations moves an Oracle Instance in a VM from a cluster to another (Vmotion) due to fail-over situation -->10 cores in original cluster / 30 cores in the fail-over cluster Operations forgot to move it back after fail-over ended Audit fee = $940K <---> 1 Oracle core factor license = $47 K Windows Enterprise Server 1 License covers one Server and 4 VMs If you deploy a 5 th, this will cost $2000 (1*8 proc. license) Office Visio 1 license = $ users have installed it one day to open a Visio file and never removed or used 100*$150 = $15,000 Through 2014, enterprise software spend will increase by 25% from current figures as a consequence of the proliferation of smart OT *. 1 * OT is Operational Technology 1 Gartner, Predicts 2013: IT and OT Alignment Has Risks and Opportunities by J. K. Steenstrup, P. Iyengar et al, November 2012, ID: G

5 What is Software Asset Management (SAM)? The framework The objectives Request Deploy Inventory Comply Reduce risk Use Use Audit Reconcile Retire Own Support Re-negotiate 5 SAM: All of the infrastructure & processes necessary for the effective management, control, protection, of the software assets within an organization, including the managing of software licenses & entitlements, costs, contracts throughout all stages of the software lifecycle (ITIL) Reduce cost Need Deploy

6 HP Universal Disocvery for Oracle LMS

7 Universal Discovery for ORACLE Licensing An Oracle-verified solution for collecting and summarizing license information about Oracle Databases (version 8+) Co-developed by Oracle License Management Services (LMS) and HP Software. A unique solution that enables the rapid and non-intrusive collection of information required to maintain compliance. Accelerates license review engagements by having an Oracle license audit report at hand in advance of a formal audit. 7

8 HP Universal Discovery for ORACLE Licensing High-level Architecture LMS_OVERVIEW UCMDB Export LMS_V$SESSION LMS_DETAIL Exported Reports Universal Discovery LMS_V$LICENSE LMS_OPTIONS LMS_DBA_USERS Oracle LMS Data Collection Push HP Asset Manager Oracle Databases 8

9 Universal Discovery for ORACLE Licensing How it works Version, Edition, Hostname Users, Sessions LMS Reports Options, Packs CPU, Cores Oracle LMS Audit Discover: Oracle LMS data DB details (edition, version), installed/in-use options, management packs, CPU and core details DB Snapshot Database Discovery Discover: Oracle database, database resources (table spaces, snapshots, DB files, DB Users, RAC) RAC Oracle Database Table Space RAC DB User Oracle Resources Virtualization Discovery Discover: Virtualization topology (Host OS, Hypervisor, Virtual Machines, clusters) VMware Datacenter Running Software Process Inventory Discovery Discover: Host resources CPU, File systems, Installed/Running Software, IP Service Endpoints, Processes, Services VMware Cluster Interface Installed Software Infrastructure Discovery Discover: IP Addresses, Nodes (servers, network devices), IP Subnets Connections: WMI, SSH, Telnet, HPCMD, UDA Virtual Topology IP Subnet Node IP Address File System CPU Host Resources 9

10 Universal Discovery for ORACLE Licensing Oracle-Verified Report LMS Overview 10

11 Universal Discovery for ORACLE Licensing Oracle-Verified Report LMS Options 11

12 Software Asset Management using HP Asset Manager

13 Processes for a successful on SAM project Prove Compliance: Deploy Counters Reconcile counters to entitlements Remove or purchase software Continuously Improve: Track contracts Improve ITAM and procurement processes Teach discovery tools License Management Compliance Checks Policy Management Inventory Management Establish Governance: Convene cross-functional governance team Define DSL titles Create provisioning processes Understand Current State: Deploy discovery tools Normalize data Gradually expand scope 13

14 Inventory Management: HP Universal Discovery The most comprehensive discovery solution for your CMDB Data Center Configuration Virtualization/Cloud, Clusters, Applications and Middleware Inventory of Servers, Desktops, Laptops, Printers, Software (incl. utilization) and Network Devices Storage Configuration Network Configuration Real time Discovery SE Integrate NNMi Integrate RUM Integrate UD Inventory and dependencies Discovery Client and Datacenter Discovery Agent-less and Agent-based Discovery Active and Passive Discovery Event Driven Discovery Application Dependency Mapping (180+ Discovery Patterns) Software Application Library (35,000+ Application Versions 10,000+ rules) Software Utilization 14

15 HP Universal Discovery Core Discovery Main Discovery Modules full listing upon request Applications Amazon Web Services IBM DB2 Universal DB MS Exchange Server LDAP Oracle App Server SAP ABAP / Java Apache Http Server IBM HACMP MS Exchange Server NTCMD, PowerShell Oracle Database - Shell SAP NetWeaver Apache Tomcat IBM HMC MS Hyper-V Oracle Database SQL SAP Solution Manager BMC Atrium CMDB IBM HTTP Server MS IIS Oracle LDOM Siebel Cisco CSS IBM i / AS400 MS Message Queue Oracle VM Server for SPARC Sun MySQL Database Server Citrix XEN Hypervisor IBM WebSphere App Server MS Network Load Balancer Oracle RAC - Shell Sun Solaris Cluster F5 BIG-IP LTM JBoss App Server JMX/Shell MS SharePoint Oracle RAC SQL Sun Solaris Zones HP NonStop MS Active Directory MS SQL Server Oracle MySQL Database Sybase Adaptive Server Enterprise HP npartitions MS Cluster Services MS Data ONTAP Oracle Siebel CRM Symantec VCS for Unix HP ServiceGuard MS Exchange Server WMI Nortel Alteon Oracle WebLogic TIBCO BusinessWorks & EMS 15

16 Software utilization governance Define rules Who is allowed to use what applications Manage a Definitive Software Library (DSL) that will be the reference Communicate rules to employees Publish them Have employees accountable for the use of applications (code of conduct) Set up processes To extend DSL For users to request access to applications Capture the rules in your Asset Management application (re-used for software compliance) 16

17 The HP Asset Management solution Dashboards, Reports, Scorecards C o n t e n t Software Asset Management Contract Management Asset Portfolio Tracking Financial Management Procurement C o n t e n t 17 Business Information Sources

18 The SAM best practices package content Software counters Compliance and maintenance renewal dashboards License expenses reports License contract templates Workflows and scripts for compliance precalculation Demo data 19

19 Out-of-the-box content 700+ sw titles and versions, license skus Compliance, expenses by publisher, cost for compliance reports Preconfigured dashboards Management of upgrade and downgrades Management of upgrade entitlements by maintenance contracts SW model normalization for multi inventory sources Shrink wrapped, but fully customizable also for discovery tools 20

20 SW titles highlights Licensing model highlights MS Windows server physical & virtual instances MS SQL Server CPU licensing (phys. & vtl.) MS desktop products exemption of 2nd install on portable device Oracle CPU licensing (Standard, Standard One, EE; phys. & vtl. Partitions) IBM PVU licensing, including sub capacity 21 ESX server flexing

21 License life cycle management Inventorize existing licenses, capture existing contract terms and conditions Automate new contracts negotiation and validation License Life cycle management Procurement: Centralize, Standardize, Automate Allocation to users: automate requests, check compliance, re-allocate unused rights Renew maintenance / dispose (subscriptions) 23

22 License Life Cycle Management automated through Asset Manager workflows 24

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24 Compliance Management Start small expand Key to success: one single SW Asset Management tool Compliance report should tackle licensing rules (per CPU / Virtual platforms / downgrade rights ). Need for powerful relational database asset management application Ideal compliance report should reconcile By cost center, country or user Rights, users entitlements to applications, deployed application and unused applications Update reports (automation) 26

25 Comprehensive vision of compliance with drill down capabilities through Asset Manager 27

26 Detailed reports, proactive management of maintenances renewals 28

27 Understanding of costs and more 29

28 Upgrade and downgrade rights report Upgrade rights are taken out of the upgraded license version and rolled up to the target version Downgrade rights are afterwards applied for newer versions that would be over compliant Compliance after upgrades Compliance after downgrades 30

29 Next steps Optimize costs / mitigate risks Re negotiate contracts or stop maintenance in case of over compliance Procure new licenses Remove unused applications or applications used by not entitled people Expand your SAM Project After a quick win Sell your SAM project and expand to other titles / publishers 31

30 Thank you Follow us hp.com/go/itsm hp.com/go/serviceanywhere hp.com/go/assetmanagementsoftware hp.com/go/ppm hp.com/go/cms Twitter #HPITSM #HPPPM