Creating a Comprehensive PSIM System for Improved Safety and Security

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1 Creating a Comprehensive PSIM System for Improved Safety and Security

2 Learning Outcomes Identify the thought processes, decision criteria, and implementation plan in building a comprehensive, cutting edge K-12 school security program. Gain a better understanding of what a PSIM system is, the various technologies integrated into such a PSIM, and how the overall system will function upon completion and compared to other, non- PSIM systems.

3 Definition: PSIM (What Is It?) Physical Security Information Management (PSIM) is a category of software that provides a platform and applications created by middleware developers, designed to integrate multiple unconnected security applications and devices and control them through one comprehensive user interface. It collects and correlates events from existing disparate security devices and information systems (video, access control, sensors, analytics, networks, building systems, etc.) to empower personnel to identify and proactively resolve situations. PSIM integration enables numerous organizational benefits, including increased control, improved situation awareness and management reporting. Ultimately, these solutions allow organizations to reduce costs through improved efficiency and to improve security through increased intelligence. A complete PSIM software system has six key capabilities: - Collection: Device management independent software collects data from any number of disparate security devices or systems - Analysis: The system analyzes and correlates the data, events, and alarms, to identify the real situations and their priority - Verification: PSIM software presents the relevant situation information in a quick and easily digestible format for an operator to verify the situation. - Resolution: The system provides Standard Operating Procedures (SOPs), step-by-step instructions based on best practices and an organization s policies, and tools to resolve the situation - Reporting: The PSIM software tracks all the information and steps for compliance reporting, training and potentially, in-depth investigative analysis - Audit trail: The PSIM also monitors how each operator interacts with the system, tracks any manual changes to security systems and calculates reaction times for each event

4 What Is My Belief Of PSIM? It is important in this day and age in school safety to have security technology in place to help address a school districts all hazard needs. PSIM can unify the technology to empower the school district and its agents to utilize the technology to assist in protecting the schools. We must not forget that the most important piece in our security system is people, PSIM helps bring the tools of technology to its agents in useable and unified way. It enhances the learning environment because it frees up the teachers to concentrate on teaching and the students on learning instead of constantly worrying about safety.

5 K-12 Security Issues Limited Security Standards Security Processes Security Technology Limited Education Unbiased Security Recommendations Limited Security Personnel FTEs Not Allocated for Security SROs not Always an Option

6 Some Risks Unique To Schools - Parental Custodial Concerns - Mental Health Issues - Social Media - Unsupervised Visitors - Gang Activity - Trespassers - Burglary - Vandalism - Bullying and Harassment - Community Use of Facilities - Before and After School Programs - Portable Classrooms - Open Campus Environment - Vulnerability to Kidnappers and Sexual Predators - Active Threat (shooters, knives, violent)

7 Mitigating Vulnerability While Increasing Situational Awareness Threat, Target & Opportunity: - Required for a Security Incident - Can be Together and NOT have an Incident - MUST Have a Vulnerability Mitigating Vulnerability Through Barriers: - Processes - Technology Situational Awareness: - Empowerment - Respect but not FEAR

8 Layered Security Approach An Outside - In Approach Barrier Layers: - School Perimeter - School Exterior - Entrance to the Building - Inside the Building - Process - Technology

9 Where Does One Begin In Building a Security System? Start your team of key advisors from: - School District Potential End Users - Information Technology - Integrator - Law Enforcement - Fire Department - Community

10 Determine the Processes In Building the Security System Security Overall Life Safety Emergency Management Enhanced Learning Environment

11 The Tier Continuum In putting together the initial thoughts of the security system, I found the Tier Continuum developed by the Partner Alliance for Safe Schools to be very helpful.

12 Layers of Security Protect The Assets From Risks Typical Security Barriers Perimeter and Perimeter Barriers= should deter or prevent those with criminal intent from entering the campus. Perimeter barriers may include patrols, fencing, guard houses, shrubbery, sidewalks, access control, lighting and other physical and psychological barriers. Exterior =The exterior layer typically includes the parking area, walkways and access points into a facility. This layer also includes security patrols and lighting. Interior= Interior security consists of compartmentalizing departments and areas according to their security sensitivity. Procedural= The procedural layer involves the security management plan and specific departmental policies. This layer of the plan would detail patrol standards and documentation, response to unauthorized entry attempts, gate controls and other matters. People= Personnel (vigilant staff and security) are arguably the most important component of each layer. To visitors and other guests, vigilant staff appear to be highly customer driven. To those with criminal intent, their vigilance is an effective deterrent. Technology= Technology includes, but is not limited to, video surveillance, duress alarms, access controls and notification systems. The illustration above shows security layers. As one layer is bypassed, another layer provides an additional level of protection. Risk constantly pushes against these layers, looking for vulnerabilities. Layered security works from the outside in. The asset being protected is at the center of the layers. 12

13 The Tier Continuum Drill Layer Procedural Layer Property Perimeter Layer Parking Lot Layer Building Perimeter Layer Video Surveillance Layer Visitor Control Layer Classroom Layer Emergency Notification Layer 13

14 TIER I: Getting Started Basics for: - Procedure Implementation - Identify Improvements - Technology Implementation Minimal Funding: - Best Practices to Begin Security Enhancements Strategic Starting Point: - Implementing Technology

15 TIER 1: Set Expectations Takes a Team Requires a Process Set Realistic Goals - One Process or One Technology does not make a school safe - How do we educate our staff and students on the technology No stopping point - Like Education, advancement in understanding and technology change how to approach Security Requires Maintenance - As technology and understanding advance, security should advance as well

16 TIER I: Form a Team Security Administration - Director of Security - Security Manager - Security Technicians - Security Officers ITS Director of ITS ITS Systems Tech Maintenance Fire Systems Tech Bond Management Team Project Manager Designer

17 TIER 1: Community Involvement Funding - Bonds - Capital Reserve - PTA Enhancing learning through safety, teaching life skills and changing societal expectations

18 TIER II Enhancement Begin Enhancing Security: - Enhancing Processes - Establishing Realistic Security Enhancement Goals Technology Improvements: - Requirements for Security Staff, District Staff End Users, School Resource Officers - Applications for the end users

19 TIER II Enhancement Some processes/technology that were identified in LPS that needed enhancement: - Access Control System - Visitor Management Systems - Video Management Systems - Asset Protection Systems - Duress/Panic - Mass Notification Systems - Report Writing System - Command Center - Mobile Command Center - Classroom Locks

20 TIER III Putting It All Together From the Outside In - Procedures and Technology to form an Integrated Approach to a Safer School Yearly Spending - Plan for Improvements Identify Prevention Opportunities - Culture Change through Process and Technology

21 Tier III: The Technology Must Have the Right Foundation: IP Based: - PoE Infrastructure - Network Robust Enough For Technology Proprietary VS Open Source: - Advantages/Disadvantages Ability to Integrate: - Can Video Surveillance System Talk to the Access Control System. Asset Protection Talk to Access Control, Duress Talk to Mass Notification

22 Tier III: The Technology Determine the types of applications/processes that will be useful for the audience of the end users:

23 Tier III: The Infrastructure VIDEO MANAGEMENT SYSTEM CONSIDERATIONS: Analogue: - Limited Expansion/Replacement - Cost Intensive to Maintain - Interfacing not Integrating IP Based: - PoE Infrastructure - Easily Expanded/Replaced - Dedicated Network - Integration Easier

24 Tier III: The Infrastructure Proprietary - Limited to One Manufacture - Limited to One or Two Integrators - Interfacing not Integrating Open Source: - Multiple Manufactures to Mix and Match to Suit Schools Unique Needs - Easy to Modify to Accommodate the School - Vendor/Integrator Agnostic - Integration Easier

25 Tier III: The Integrator Business Partner - Best Interests of the School, NOT the Company - Experienced in the Educational Space - Understands and Supports Multiple Technologies Follows PASS K-12 Guidelines Continuing Education of Technical Staff Team Dedicated to the School - Design - Sales - Implementation - Maintenance

26 TIER IV: PSIM Design Controllers: - Network Based - PoE Capable - Battery/UPS Back Up Access Control System: - Work with Multiple Card Readers - Integrate with Duress, Visitor Management, Video Surveillance and Emergency Communication Systems - Provide a District Wide Solution - Options for View Clients - Web Browsing - Mobile Applications Operating Systems: - Windows Readers: - Design using Outside In Layered Approach - Multi-Format

27 TIER IV: PSIM Design

28 TIER IV: Emergency Communication Duress Systems: - Wired or Wireless - Placement in Classrooms and Emergency Exits - Monitored by EMS - Integrate with Mass Notification System Two-Way Communication: - CAT 5 Infrastructure - VoIP Capable - Interface with Fire Alarm System - Web Based Options - Mobile Applications Mass Notification Systems: - Design Like a Fire Alarm System - Supervised - Integration with: - Weather Alerts - Social Media - Mobile Applications

29 PSIM Thoughts When selecting a PSIM solution: Consider that school security needs and requirements WILL change over time. As a end user, school districts decisions to invest in PSIM should be look at in terms of the long term. You should have a very clear vision for your PSIM deployment before seeking a PSIM provider. When seeking a proposal put the PSIM provider to task to show you that your needs will be met. Have them insure they can meet any future expansion needs and are open to future integrations with other manufactures.

30 PSIM Deployment A security system must be deployed in a manner that is customizable for the school and its daily operations that enhances the abilities of teachers to teach and students to learn. A security system must have the ability to be deployed and work efficiently around the clock for many different needs. Schools are often not only educational facilities but centerpieces of community use.

31 PSIM Observations What are some ways that PSIM integrates technology with the all hazards needs of a school district: Access Control System: - Building Schedule Needs - Building Usage - Accountability - Flexibility - Operator Interfaces- PC- ANDROID- IPHONE Visitor Management Systems: - Integrates Intercom, VMS and check in procedures - Creates 24/7 365 call for help stations - Accountability - Flexibility - Operator Interfaces- PC- ANDROID- IPHONE

32 PSIM Observations Video Management System: - Discipline - Asset Protection - Accountability - Flexibility - Proactive vs. Forensic - Perimeter Protection Asset Protection Systems: - Burglary and theft protection - Perimeter Protection - Accountability - 24hr security needs

33 PISM Observations Report Writing System: - Accountability - Documentation - Metrics Command Center: - Oversight - Visibility - Preparedness - Response Mobile Command Center: - Preparedness - Response Classroom Locks

34 PISM Observations Duress/Panic: - Staff Empowerment - Location - Reactive Mass Notification Systems: - Staff Empowerment - All Hazards Communications - Provides safety for the staff and students - May help disrupt the threat

35 Closing Comments and Questions

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