Competitive Analysis of the Software Licensing and Monetization Market. Selected Findings from Frost & Sullivan s Analysis of the SLM Market
|
|
- Gerard Clark
- 5 years ago
- Views:
Transcription
1 Competitive Analysis of the Software Licensing and Monetization Market Selected Findings from Frost & Sullivan s Analysis of the SLM Market A Frost & Sullivan White Paper
2 frost.com Opportunities for Growth and Forecasts... 4 Competitive Landscape Map... 5 Methodology for Constructing the Competitive Landscape Map... 6 Detailed Competitive Analysis for Gemalto... 7 Significance of Strong Positioning in the Software Licensing and Monetization Market Landscape... 7 Interpreting the Competitive Landscape Map... 8 Contents
3 This research service is part of Frost & Sullivan s extensive coverage on digital media. Our digital media coverage encompasses all technologies in the digital media value chain, spanning the acquisition of content in a digitized format, management of that content, and final delivery. Frost & Sullivan analyzes the digital media value chain from an enterprise perspective, where it is largely used as a tool to facilitate marketing and corporate communications, as well as from the perspective of the media and entertainment market. The Software Licensing and Monetization (SLM) market, which covers solutions to manage entitlements for software, software-powered devices and software as a service, is covered as part of our series of reports on content protection, and entitlement and rights management. This research analyzes the competitive landscape in the SLM market. SLM enables software publishers and intelligent device vendors to efficiently monetize their products, particularly for enterprise and networked deployments. Electronic feature management allows device vendors to dramatically simplify manufacturing and product delivery by building and distributing a single product SKU, and controlling features and capacity through electronic activation and de-activation. The primary challenge for software-powered devices and products is to efficiently yet robustly implement electronic feature activation, allow automated enabling and disabling of features and capacity, and implement automated back-office monitoring and provisioning functions in agile and scalable fashion. Monetization solutions provide the client-side enforcement and server-side management features that allow hardware vendors to transition competitively toward software-based architectures and usage-based business models. While monetization has become the primary focus of SLM solutions, piracy prevention remains a significant component of the value proposition as well. Piracy and counterfeiting may be experienced in the following ways: Intentional use of hacked applications with defeated or disabled license management Over-use or under-reporting of software by licensed customers (by volume, time, features, etc.) Counterfeiting by manufacturing partners or unauthorized entities, who manufacture more units than they deliver and sell the extra units on the gray market Unauthorized unlocking of excess capacity or premium features in intelligent devices In order to meet our definition of SLM, a solution must provide three key functions: defining software versions and licensing rules (development); automating license issuance and invoicing (deployment); and ensuring that software is used in accordance with the terms of a purchased license (enforcement). Overall, the value and opportunity for differentiation in SLM solutions is shifting toward features and architectures that enable flexible, hybrid business models and serve as revenue-enhancing tools rather than piracy-restricting measures. Frost & Sullivan analyzes the SLM market in two application segments: Software and SaaS products: This includes B2B software, B2C software, and software as a service. Typically such software provides productivity, utility, or enterprise functionality. There is evolution under way in this segment owing to factors such as increased use of portable computing, growing deployment of business software in the cloud, and continued expansion into subscription-based and usage-based pricing models to complement or replace traditional annual or perpetual models. Overall, however, this is a mature and steady segment for the SLM market. Embedded software: This includes software that runs on dedicated device-based form factors, typically in tightly controlled environments, and typically with low flexibility, low fault tolerance, and low power consumption. Devices powered by embedded software are often referred to as intelligent devices. This All rights reserved 2016 Frost & Sullivan 3
4 Creating Meaningful Customer Engagement segment is in a phase of significant transformation due to the rise of the paradigm of Internet of Things (IoT), rapid growth in IP-fication and data-driven operations in fields like industrial automation, and energetic growth forecasts particularly in automotive and healthcare applications. Opportunities for Growth and Forecasts This market is highly saturated, with the top three vendors accounting for over 80% of the market by revenue. However, there is a strong entrepreneurial bend to the market, as leaders must continue to proactively anticipate and serve new applications and business models in order to remain relevant and continue to grow. Smaller competitors are continuing to gain maturity and mindshare, and are challenging incumbents on pricing, feature set, customer service, and flexibility. The term software monetization is itself being used across related but different markets such as SaaS metering and automated billing, muddying the waters for prospective customers. Homegrown alternatives, particularly for back-office components, also pose a competitive threat to incumbent vendors. In-house spending on SLM functionality is not included in our formal market size numbers, which report served market (SAM) rather than accessible market (TAM). The embedded segment offers promising growth opportunities, but with its share of challenges. Software monetization is now a key element of the entire embedded industry, with anti-counterfeiting as a critical side of the same coin. However, our rate of forecasted revenue growth is lower than its full potential, for several reasons. Large device manufacturers often license technology for each individual product line, resulting in many small deals rather than enterprise-wide adoption. While multi-million seat deployments are typical for ISVs, embedded products are sold in smaller volumes and are replaced less often, resulting in lower average deal sizes. While development and deployment models for ISVs are fairly standardized, the embedded ecosystem is heavily fragmented in terms of processors, operating systems, development and testing tools, and external interfaces this makes it complex to develop and deploy the monetization layer. For vendors who are able to aggressively solve these challenges, the potential upside could be significantly higher than our conservative projections. Another driver is the move to augment traditional perpetual licensing models or capital expenditure (CAPEX) purchase models with usage-based or OPEX pricing models. Originally considered a software-centric trend, this has now become one of the defining characteristics of the embedded market as well, driven by the paradigms of the IoT and connected devices. Short-term drivers for this transition include customer endeavors to control costs and optimize expenditure on software and computing resources, and vendor endeavors to tighten the loop between sales, marketing, and engineering and to quickly pivot to meet changing customer needs. Connected, data-driven business models are transforming every industry. A global boom in segments such as industrial automation and healthcare are already translating into exciting new growth for the SLM market, with other verticals such as telecommunications and automotive expected to grow over time. However, for commercial monetization solutions to be a viable enabling candidate for this transition, they must meet the high reliability, low memory footprint, low execution overhead, low latency and high agility requirements of this demanding application. Growth rates for the SLM market have been under pressure from impending saturation in the software segment, slower-than-expected uptake by SaaS providers, and long sales cycles with embedded manufacturers. To be clear, revenues continue to rise, but at a slower pace is expected to mark an inflection point for the market with a new cycle of accelerated growth, driven primarily by increased uptake in the embedded segment, which is transforming to embrace the paradigm of the IoT. 4 All rights reserved 2016 Frost & Sullivan
5 EMEA, traditionally the leading consumer of SLM solutions, has seen a recent slowdown in growth, owing primarily to delayed investments and truncated projects. There is reluctance from vendors and customers alike to invest in upgrading their infrastructure and products amid an uncertain economic and political climate. North America is rising to be the largest region by revenue as ISV sales stabilize and embedded revenues grow. North American growth has also been continuous conversion from in-house to commercial license management solutions in this region, which is home to some of the largest ISVs, cloud service providers, and embedded-device vendors worldwide. Frost & Sullivan estimates global revenues for the software license management market at USD 316 million in The market is expected to grow cyclically over the next five years for a CAGR of approximately 6%. Competitive Landscape Map Frost & Sullivan competitive landscape positioning maps provide a reliable, third-party industry snapshot of the relative positioning of vendors in any given market, based on product line strategy and market penetration. In Frost & Sullivan s recently published market engineering study on the Software Licensing and Monetization Market, Gemalto emerged as the clear market leader. The chart below represents our competitive landscape analysis for this market. An explanation of the methodology and an in-depth competitive analysis for Gemalto are provided in subsequent sections. Competitive Landscape Analysis Total Software License and Monetization Market: Competitive Landscape, Global, 2015 Software Monetization Product Line Strategy Competitor 2 Competitor 3 Competitor 4 Competitor 5 Competitor 6 Competitor 7 Competitor 8 Competitor 9 Competitor 11 Competitor 10 Competitor 12 Competitor 1 Gemalto Global Software Monetization Market, Market Penetration (2015) Niche Participant Emerging/Receding Participant Contender Challenger Market Leader All rights reserved 2016 Frost & Sullivan 5
6 Methodology for Constructing the Competitive Landscape Map Frost & Sullivan s competitive landscape map provides relative positioning of vendor participants in terms of their current market share and strategic positioning for onward growth. The following factors are considered in constructing the landscape: Current market share by revenue. The size of the company s circle, and its X axis coordinate, correlate to the current size and strength of the vendor s market position. The higher the market share score, the more dominant the company is in the market at the present time. Relative strategic excellence. The company s position on the Y axis correlates to its strategy score, which is computed based on factors specific to the target market. The higher a vendor s strategy score, the more likely it is to outperform the market and grow market share. Factors for the software monetization management (SLM) market include: Number of customer segments targeted: Companies with products that address the needs of larger sections of the market score higher on this vector, while niche vendors score lower. Companies serving a broader set of customers are also more likely to be able to adapt to emerging technology needs and serve evolving needs of customers; for example, software publishers who are expanding beyond on-premise software and node-based licensing models to virtualized and service-based offerings and usage-based or subscription licensing. Intelligent device applications are a critical growth area for this market. Geographical reach: With tier-i customers for the SLM market located across North America, Europe and advanced Asian markets, local presence in these regions is critical to ongoing growth. Additionally, as software publishers and device vendors focus on growth markets for new revenues, corresponding global diversification by license management provides valuable support for publishers and their end consumers. Product offering hardware and software: As consumer preferences evolve and security technology matures, there is increasing fragmentation in demand for SLM technologies to both hardware-based and non-hardware (i.e., software-based) enforcement. Vendors offering both enforcement options, particularly those with equivalent functional depth and security strength across both options, are best positioned to meet the current and future needs of consumers of SLM technology. End-to-end solution: License management solutions are an integral part of the business enterprise. Once chosen, a solution will be closely interwoven into a company s applications, its business operations process, and into back-office infrastructure. Vendors who offer solutions across client-side enforcement, back-end office operations, SKU/edition definition, analytics and related components are better positioned to help their customers solve the overall problem of software monetization in current and emerging business models. Price competitiveness: Businesses today are closely controlling costs. At the same time, competition in the license management market is growing. Price of a solution, in terms of upfront cost, maintenance fees and hardware cost (where applicable) is an increasingly important factor in choosing (and perhaps replacing) a license management vendor. 6 All rights reserved 2016 Frost & Sullivan
7 Detailed Competitive Analysis for Gemalto Gemalto, which recently acquired long-time market leader SafeNet, continues to dominate the market with approximately half of total market revenues and a total market share nearly twice that of its nearest competitor. Gemalto s lead is not ubiquitous; it takes the second spot in software-based enforcement in the North American region. However, its second place is by relatively small margins of market share, while the segments it leads are by wide margins. For example, Gemalto notched up an imposing 65% market share in the dongle segment in 2015, which was more than three times that of its nearest competitor. The company will earn an estimated market share of 60% by revenue in the embedded sector from a combination of hardware and software and services sales in 2016, which again is a multiple of its nearest competitor. The company is well positioned for continued leadership in this market based on its widely adopted and trusted Sentinel product line. The company s strengths include its end-to-end offering spanning all form factors and applications, supported by extensive professional services offerings; its award-winning product portfolio across desktop, cloud and embedded verticals; continued trust in its brand and in its ability to fulfill the role of a trusted business-critical partner; and proactive innovation toward its ongoing quest to differentiate as the best-in-class provider for traditional and emerging use cases in the field of software monetization. Even as traditional competitors have sought to move into new geographical markets and establish leadership in disrupted and new applications, Gemalto continues to maintain and strengthen its leadership through a combination of entrepreneurial innovation and entrenched market position. Gemalto is stronger in Europe and the Far East from a direct sales perspective, but its presence in North America is solid and continues to grow. A noteworthy portion of its business comes from competitors (or co-opetitors) reselling its dongles. Sales are well balanced geographically, and R&D teams are globally distributed. From a market participation standpoint, Gemalto competitively serves both software and embedded verticals. The company offers both hardware-based and software-based enforcement options, with low-footprint design options for restricted embedded scenarios. Sentinel s back office provides the ability to consistently unify disparate enforcement and activation technologies under a unified interface, allowing business units such as finance, sales and marketing to benefit from data insights and analytics, while also giving engineering and product management teams flexibility and efficiency in how they can respond to new feature requests and new go-to-market strategies. Significance of Strong Positioning in the Software Licensing and Monetization Market Landscape A combination of significant market share and high strategy score indicates solid current position and bright future prospects. Companies with high strategy scores but relatively small market share indicate interesting early stage investment prospects, while vendors with clear leadership positions in the map hold the strongest potential for longterm market dominance. For prospective license management customers, a highly ranked vendor represents a proven, market-leading solution and can provide the reassurance of long-term viability. This is particularly relevant for the SLM market, where replacing a license management system becomes increasingly disruptive and time consuming often prohibitively so once products have matured and have a large installed footprint. High vendor market share also indicates a significant ecosystem of existing customers, and consequently indicates a higher probability of finding supporting resources such as trained personnel, accessories, support, and interoperability with complementary applications. In the specific case of the license management market, choosing a widely adopted solution also minimizes the probability of disruptive network or workflow integration requirements by the end-product licensee (such as a software publisher or a consumer of embedded devices). All rights reserved 2016 Frost & Sullivan 7
8 Interpreting the Competitive Landscape Map The competitive landscape map distils market participants into five classes: a. Market Leader. Market leaders are typically established vendors with significant market share leadership, strong product lines and broad geographical outreach. Market leaders with high strategy scores are likely to continue to dominate their industry over the forecast period, and are likely to be a reliable long-term partner or provider. Conversely, market leaders with lower strategy scores than adjacent vendors are likely to be reaching saturation or slowing their innovation initiatives, which makes it likely that the vendor will lose market share to challengers in the near future. b. Challenger. Challengers typically have smaller market share than market leaders overall, but excel in one or two market segments. Depending on the strength of their crafting and execution of strategy, they may either win growing market share to move closer to market leadership position, or drift backward into the contender bracket as they continue to lose market share to the leader. c. Contender. Market contenders are typically smaller companies in terms of market share and size, but typically have significant technical and execution strength and are likely to become increasingly significant in terms of market share and market influence over time as product maturity and geographical outreach grow, and as their brand becomes more established. d. Emerging and Receding Participants. These vendors typically have relatively small market shares, and are either very early stage companies or have relatively lower momentum toward significant growth. Successful early stage companies emerge toward contender status over time, while stagnant or perishing companies gradually recede out of the market either through closure or via acquisition. e. Niche market participants typically dominate a specific, narrow vertical in the market and are therefore a noteworthy presence in the marketplace, but are typically unlikely to grow beyond the niche to emerge into a more significant position unless they significantly rework their product line and execution strategy. 8 All rights reserved 2016 Frost & Sullivan
9 NEXT STEPS Schedule a meeting with our global team to experience our thought leadership and to integrate your ideas, opportunities and challenges into the discussion. Interested in learning more about the topics covered in this white paper? Call us at 877.GoFrost and reference the paper you re interested in. We ll have an analyst get in touch with you. Visit our Digital Transformation Consulting web page. Attend one of our Growth Innovation & Leadership (GIL) events to unearth hidden growth opportunities. SILICON VALLEY 331 E. Evelyn Ave., Suite 100 Mountain View, CA Tel Fax SAN ANTONIO 7550 West Interstate 10, Suite 400 San Antonio, TX Tel Fax LONDON 4 Grosvenor Gardens London SW1W 0DH Tel +44 (0) Fax +44 (0) GoFrost myfrost@frost.com Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today s market participants. For more than 50 years, we have been developing growth strategies for the Global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies? For information regarding permission, write: Frost & Sullivan 331 E. Evelyn Ave., Suite 100 Mountain View, CA 94041
Network Access Control (NAC) Market, Global, Forecast to 2022
NEXT STEPS Network Access Control (NAC) Market, Global, Forecast to 2022 NAC Evolving as Enterprise Networks Expand Beyond Secure Walls A Frost & Sullivan White Paper www.frost.com 50 Years of Growth,
More informationProduct Line Strategy Software License Management Global, Frost & Sullivan s Global Research Platform
Product Line Strategy Software License Management Global, 2011 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with a global research organization of 1,800
More informationBridging the Gap between Operations and Information Technology
Bridging the Gap between Operations and Information Technology A Frost & Sullivan White Paper Frost & Sullivan Introduction: The Evolving IoT Ecosystem... 3 IoT-related Challenges for the Office of the
More informationYou Know You Need to Monitor Your UCC Network: But What Isn t the Data Telling You?
You Know You Need to Monitor Your UCC Network: But What Isn t the Data Telling You? Deploying a full suite of management solutions provides opportunities to deliver complete reports and real-time feedback
More informationSimplify Video Conferencing Meeting Management to Deliver Better User Experiences
Simplify Video Conferencing Meeting Management to Deliver Better User Experiences A Frost & Sullivan Market Insight www.frost.com 50 Years of Growth, Innovation and Leadership Video conferencing is becoming
More informationSentinel Software Monetization New Business Opportunities
Sentinel Software Monetization New Business Opportunities Pavel Barborka, ASKON Technical Consultant June 7, 2016 AGENDA Software Monetization Customer Landscape Industry Trends Solution Portfolio Summary
More informationPatient Engagement/Experience An Opportunity to Empower the Patient and Consumer
Patient Engagement/Experience An Opportunity to Empower the Patient and Consumer A Frost & Sullivan White Paper www.frost.com Greg Caressi and Koustav Chatterjee 50 Years of Growth, Innovation and Leadership
More informationContract Management in the Age of Digital Transformation: Improve your Processes for Better Business Outcomes. A Frost & Sullivan White Paper
A Frost & Sullivan White Paper frost.com Introduction...3 Digital Transformation is Changing Everything...4 Re-examining the Contract Lifecycle...4 What to Look for in a CLM Solution...6 Conclusion...7
More informationTeradata Strategic Direction Summary
Teradata Strategic Direction Summary November 17, 2016 Business Outcome Led, Technology Enabled OUR STRATEGY DELIVER BUSINESS VALUE BY BEING THE BEST ANALYTICAL PARTNER TO THE WORLD S LEADING FIRMS Our
More informationIdentity Management The Key to Delivering the Right Information to the Right Person at the Right Time
Identity Management The Key to Delivering the Right Information to the Right Person at the Right Time A Frost & Sullivan White Paper www.frost.com Greg Caressi and Koustav Chatterjee 50 Years of Growth,
More informationTransform Your SAP Deployment with Managed Cloud Services
Transform Your SAP Deployment with Managed Cloud Services Six Lessons from Users A Frost & Sullivan Executive White Paper by Karyn Price, Senior Industry Analyst Cloud Computing Sponsored by IBM Frost
More informationGlobal Software License Management Market
MEDICAL DEVICES PHARMACEUTICALS CHEMICALS FOOD & BEVERAGE ELECTRONICS Global Software License Management Market VPG Publications, Consulting, Clients www.vpgcorp.com VPG Market Research Reports www.vpgmarketresearch.com
More information2014 FROST & SULLIVAN ASIA PACIFIC M2M SERVICE PROVIDER OF THE YEAR TELSTRA
ASIA PACIFIC M2M SERVICE PROVIDER OF THE YEAR TELSTRA SIGNIFICANCE OF THE AWARD Asia Pacific IoT Market Overview For 2013, total IoT spending in APAC is estimated to be $4.6 billion, and is forecasted
More informationTop 10 Factors to Consider When Selecting a Cloud Communications Provider
Top 10 Factors to Consider When Selecting a Cloud Communications Provider A Frost & Sullivan White Paper www.frost.com 50 Years of Growth, Innovation and Leadership Frost & Sullivan Introduction...3 Benefits
More informationNext Generation Services for Digital Transformation: An Enterprise Guide for Prioritization
IDC Executive Brief Sponsored by: Computacenter Authors: Chris Barnard, Francesca Ciarletta, Leslie Rosenberg, Roz Parkinson March 2019 Next Generation Services for Digital Transformation: An Enterprise
More informationFOR CSPs, IoT-ENABLEMENT SERVICES CAN ACCELERATE REVENUE GROWTH
NOVEMBER 2017 FOR CSPs, IoT-ENABLEMENT SERVICES CAN ACCELERATE REVENUE GROWTH 2017 TECHNOLOGY BUSINESS RESEARCH, INC. TABLE OF CONTENTS 3 Introduction Still early days 4 Early IoT adopters face challenges
More informationVideo Conferencing is Not Just for Executives:
50 Years of Growth, Innovation and Leadership Video Conferencing is Not Just for Executives: Leveraging the Cloud to Make Video Conferencing More Pervasive in Your Organization www.frost.com Frost & Sullivan
More informationClinical Communication in a Digital Era
50 Years of Growth, Innovation and Leadership Meeting the secure collaboration and communication needs of healthcare providers with Microsoft 365 Frost & Sullivan White Paper Sponsored by Microsoft Daniel
More informationAvoid the Pitfalls of One-Size-Fits-All Video Conferencing: Distinct Users and Use Cases Matter
Avoid the Pitfalls of One-Size-Fits-All Video Conferencing: Distinct Users and Use Cases Matter A Frost & Sullivan White Paper frost.com Introduction... 3 Video Conferencing Market Trends... 3 Challenges
More informationREVENUE MANAGEMENT SYSTEMS: WORLDWIDE FORECAST
RESEARCH FORECAST REPORT REVENUE MANAGEMENT SYSTEMS: WORLDWIDE FORECAST 2017 2021 John Abraham Analysys Mason Limited 2017 analysysmason.com About this report This report provides forecasts for communications
More information2017 North American Conferencing Services Enabling Technology Leadership Award
2017 North American Conferencing Services Enabling Technology Leadership Award Contents Background and Company Performance... 3 Industry Challenges... 3 Technology Leverage and Customer Impact... 4 Conclusion...
More information2013 FROST & SULLIVAN GREATER CHINA GROWTH EXCELLENCE AWARD IN IP-VPN MARKET. Greater China Growth Excellence Award IP-VPN Market
2013 Greater China Growth Excellence Award IP-VPN Market 2013 FROST & SULLIVAN GREATER CHINA GROWTH EXCELLENCE AWARD IN IP-VPN MARKET FROST & SULLIVAN S GLOBAL RESEARCH PLATFORM Frost & Sullivan s Global
More informationNavigating the Journey to Unified Communications:
Navigating the Journey to Unified Communications: Key Considerations for Transitioning to Cloud UC A Frost & Sullivan White Paper Michael Brandenburg, Industry Analyst Unified Communications & Collaboration
More informationitsmf Annual Conference 2012
itsmf Annual Conference 2012 IBM Cloud Adoption Patterns Rethink IT, Reinvent Business Mr. Alwyn Tse Technical Consultant, Software Group, IBM China/HK Ltd Rethink IT and reinvent business with IBM SmartCloud.
More informationOur strategy 14 NOKIA IN 2017
Our strategy 14 Business overview We are rebalancing for growth, putting Nokia at the heart of unprecedented opportunities to create the technology to connect the world. We have identified six global megatrends.
More informationCognitive IoT unlocking the data challenge
Cognitive IoT unlocking the data challenge Kim Cobb IBM Watson IoT 508-202-5470 kimberlycobb@us.ibm.com @kimberlymcobb 5/8/2016 1 1 What really is the Internet of Things? 2 sides of the coin On the one
More informationAs a Service (XaaS) Business Model for Telecom Industry. Whitepaper
As a Service (XaaS) Business Model for Telecom Industry Whitepaper Contents 1. Introduction 3 2. As a Service for Telecom Industry 4 2.1. Delivery Considerations for Telecom as a service solutions 5 2.2.
More informationAccelerate enterprise cloud adoption with Virtusa
CLOUD SERVICES Accelerate enterprise cloud adoption with Virtusa Cloud based integrated systems and processes have become central to an organization s business strategy and key to digital transformation
More information2017 United States Public Safety Solutions Company of the Year Award
2017 United States Public Safety Solutions Company of the Year Award Contents Background and Company Performance... 3 Industry Challenges... 3 Visionary Innovation & Performance and Customer Impact...
More information2017 North American Enterprise Mobility Management Customer Value Leadership Award
2017 North American Enterprise Mobility Management Customer Value Leadership Award Contents Background and Company Performance... 3 Industry Challenges... 3 Customer Impact and Business Impact... 4 Conclusion...
More informationOur strategy 18 NOKIA IN 2016
Our strategy 18 Business overview We are rebalancing for growth, putting Nokia at the heart of unprecedented technology demands as innovators of the global nervous system. The vision of the Programmable
More informationOverview and Frequently Asked Questions
Overview and Frequently Asked Questions OVERVIEW On April 20, 2009, Oracle announced that it has agreed to acquire Sun Microsystems. The transaction is subject to regulatory approval and until such time
More information2013 North American M2M Communications Competitive Strategy Leadership Award
2013 North American M2M Communications Competitive Strategy Leadership Award 2013 Competitive Strategy Leadership Award M2M Communications North America, 2013 Frost & Sullivan s Global Research Platform
More informationWhat Business Executives are Learning about Software Development and How it is Helping Achieve KPIs
NEXT STEPS What Business Executives are Learning about A Frost & Sullivan White Paper www.frost.com In Collaboration with CA Technologies 50 Years of Growth, Innovation and Leadership Frost & Sullivan
More information2016 Enterprise Communications Transformation Strategies Company of the Year Award
2016 Enterprise Communications Transformation Strategies Company of the Year Award 2016 ENTERPRISE COMMUNICATIONS TRANSFORMATION STRATEGIES COMPANY OF THE YEAR AWARD 2016 Contents Background and Company
More informationCLOUD & HYBRID SERVICES AS BUSINESS DRIVERS FOR IT PROVIDERS
WHITE PAPER ABSTRACT How to drive business by becoming a trusted technology partner CLOUD & HYBRID SERVICES AS BUSINESS DRIVERS FOR IT PROVIDERS According to technology research firm Gartner, cloud computing
More informationIntroduction 3. Customer Service Optimization Cycle 3. Agent Effectiveness 5. Contact Center Performance 7. Enterprise Performance 8
AGENT EFFECTIVENESS TO ENTERPRISE PERFORMANCE: Evolution of the Customer Service Optimization Cycle TABLE OF CONTENTS TABLE OF CONTENTS Introduction 3 Customer Service Optimization Cycle 3 Agent Effectiveness
More informationDIGITAL TRANSFORMATION THE NEXT ERA OF IT
DIGITAL TRANSFORMATION THE NEXT ERA OF IT New digital technologies are emerging at an unprecedented rate. Solutions move from proof-of-concept to market deployment in the blink of an eye. The global workforce
More information2017 Technology, Media and Telecommunications Predictions Middle East edition
2017 Technology, Media and Telecommunications Predictions Middle East edition Foreword Welcome to the 2017 edition of Deloitte s Predictions for the technology, media and telecommunications (TMT) sectors.
More informationCLOUD & HYBRID SERVICES AS BUSINESS DRIVERS FOR IT PROVIDERS
CLOUD & HYBRID SERVICES AS BUSINESS DRIVERS FOR IT PROVIDERS ABSTRACT How to drive business by becoming a trusted technology partner According to technology research firm Gartner, cloud computing will
More informationNurture Prospects throughout the Buyer s Journey. Marketer s Must Provide Tailored, Relevant Content. A Frost & Sullivan Executive Brief
Nurture Prospects throughout the Buyer s Journey Marketer s Must Provide Tailored, Relevant Content A Frost & Sullivan Executive Brief Nurture Prospects throughout the Buyer s Journey: Marketer s must
More informationLighting Strategy. Key takeaways. We continue to grow at mid single digit and are taking decisive actions to address margin issues
Lighting Strategy Frans van Houten a.i. CEO Philips Lighting 2 3 Key takeaways 24 1 Key takeaways 25 We have undertaken actions to address issues with our performance Results impacted by Slower market
More information2018 European Payment Processing Platform Customer Value Leadership Award
2018 European Payment Processing Platform Customer Value Leadership Award 2018 Contents Background and Company Performance... 3 Industry Challenges... 3 Customer Impact and Business Impact... 4 Conclusion...
More informationProduct Line Strategy, Dynamic Publishing Solutions Global, Frost & Sullivan s Global Research Platform
Product Line Strategy, Dynamic Publishing Solutions Global, 2010 Frost & Sullivan s Global Research Platform Frost & Sullivan is entering its 50 th year in business with a global research organization
More informationFUEL GROWTH IN IMAGING How to Commercialize your Imaging Service Line to Fuel Growth in a Consolidating US Healthcare Market
FUEL GROWTH IN IMAGING How to Commercialize your Imaging Service Line to Fuel Growth in a Consolidating US Healthcare Market FROST & SULLIVAN BRIEF by Nadim Michel Daher, Industry Principal, Medical Imaging
More information2017 North American Converged Surveillance Systems Product Leadership Award
2017 North American Converged Surveillance Systems Product Leadership Award Contents Background and Company Performance... 3 Industry Challenges... 3 Product Family Attributes and Business Impact of Vidsys...
More informationHow to Grow SaaS Revenue, Profits and Market Share with Use-Appropriate Software Licensing and Pricing A SaaS Business Models White Paper
WHITE PAPER How to Grow SaaS Revenue, Profits and Market Share with Use-Appropriate Software Licensing and Pricing A SaaS Business Models White Paper How to Grow SaaS Revenue, Profits and Market Share
More informationExecutive Summary: Intelligent Buildings Market Overview
RESEARCH REPORT Executive Summary: Intelligent Buildings Market Overview Hardware, Software, and Services for Intelligent Building Solutions: Global Market Analysis and Forecasts NOTE: This document is
More informationDigital Transformation Built on Cloud ERP
BUYERS GUIDE TO Digital Transformation Built on Cloud ERP 1. Foreword Digital transformation is a fact of life for many businesses today and is emerging as a major business driver in the annual research
More informationLeveraging Our Past to Build Tech Data s Future. Rich Hume. Chief Operating Officer
Leveraging Our Past to Build Tech Data s Future Rich Hume Chief Operating Officer Tech Data s Mission: By providing channel partners with reach, efficiency and expertise, we become essential in their ability
More information2017 Global Universal Serial Bus (USB) Vector Network Analyzer (VNA) Product Leadership Award
2017 Global Universal Serial Bus (USB) Vector Network Analyzer (VNA) Product Leadership Award Contents Background and Company Performance...3 Industry Challenges...3 Product Family Attributes and Business
More informationThe Digital Maturity Model & Metrics Accelerating Digital Transformation
White Paper The Digital Maturity Model & Metrics Accelerating Digital Transformation Prepared by Sandra O'Boyle Senior Analyst, Heavy Reading www.heavyreading.com on behalf of www.huawei.com October 2016
More informationFinancial Discussion. James Kavanaugh Senior Vice President and Chief Financial Officer IBM
Financial Discussion James Kavanaugh Senior Vice President and Chief Financial Officer IBM 1 IBM 2018 Investor Briefing Our differentiated value proposition is driven by innovative technology, industry
More informationKEY CONSIDERATIONS FOR EXAMINING CHANNEL PARTNER LOYALTY AN ICLP RESEARCH STUDY IN ASSOCIATION WITH CHANNEL FOCUS BAPTIE & COMPANY
KEY CONSIDERATIONS FOR EXAMINING CHANNEL PARTNER LOYALTY AN ICLP RESEARCH STUDY IN ASSOCIATION WITH CHANNEL FOCUS BAPTIE & COMPANY NOVEMBER 2014 Executive summary The changing landscape During this time
More informationThe Business Opportunity For Microsoft 365 Collaboration Solutions For Microsoft Partners
A Forrester Total Economic Impact TM Study Commissioned By Microsoft November 2017 The Business Opportunity For Microsoft 365 Collaboration Solutions For Microsoft Partners Forrester Consulting conducted
More informationHardware. This white paper will discuss the realities of IIoT and review the 7 key success factors for software monetization, including:
7 Steps to Grow Profits in Industrial Automation Create New Revenue Streams with Software Monetization Processes Software Data The Industrial Internet of Things (IIoT) is changing the way goods are planned,
More informationThe Drive to Digital Native: CloudBlue's Strategy to Connect the Digital Ecosystem
IDC Vendor Spotlight Sponsored by: CloudBlue Author: Margaret Adam and Hannah Breeze May 2018 The Drive to Digital Native: CloudBlue's Strategy to Connect the Digital Ecosystem Introduction Digital transformation
More information2017 United States Business Metro Carrier Ethernet Services Market Leadership Award
2017 United States Business Metro Carrier Ethernet Services Market Leadership Award 2017 UNITED STATES BUSINESS METRO CARRIER ETHERNET SERVICES MARKET LEADERSHIP AWARD Contents Background and Company Performance...
More information2017 North American Unified Communications Growth Excellence Leadership Award
2017 North American Unified Communications Growth Excellence Leadership Award Contents Background and Company Performance... 3 Industry Challenges... 3 Growth Performance and Customer Impact... 4 Conclusion...
More informationNEC Cloud Collaboration Low-risk, flexible, cloud-based unified communications and collaboration services to transform your business.
NEC Cloud Collaboration Low-risk, flexible, cloud-based unified communications and collaboration services to transform your business. www.necam.com/neccloudcollaboration Communication and collaboration.
More informationBest of Breed Solutions Can Click for Collaboration
WHITE PAPER Best of Breed Solutions Can Click for Collaboration Best of Breed Solutions Can Click for Collaboration PAGE 1 Table of Contents 1. Best of Breed Solutions Can Click for Collaboration... 2.
More informationExploring the Business Model Evolution of High-Tech Equipment Manufacturers
Exploring the Business Model Evolution of High-Tech Equipment Manufacturers WHITE PAPER These days, a significant part of your hardware product is based on off-the-shelf components, and the lion s share
More information2017 Global Law Enforcement Video Forensics Technology Innovation Award
2017 Global Law Enforcement Video Forensics Technology Innovation Award Contents Background and Company Performance... 2 Industry Challenges... 3 Technology Attributes and Future Business Value... 3 Conclusion...
More informationInnovation Centers Critical for Success, Even in a Digital Age. A Frost & Sullivan White Paper
Innovation Centers Critical for Success, Even in a Digital Age A Frost & Sullivan White Paper frost.com Introduction... 3 The Value of Innovation Centers in an Increasingly Dispersed World... 4 Key Criteria
More informationThe Banking Sector in the Age of Digital Transformation
White Paper The Banking Sector in the Age of Digital Transformation Sponsored by: Huawei Enterprise Italia Sergio Patano May 2016 Fabio Rizzotto SITUATION OVERVIEW Digital transformation (DX) is enterprises'
More information2017 Latin American Cloud IP Telephony and UC&C Services New Product Innovation Award
2017 Latin American Cloud IP Telephony and UC&C Services New Product Innovation Award Contents Background and Company Performance... 3 Industry Challenges... 3 New Product Attributes and Customer Impact...
More informationImage Itron Total Outcomes
Image Itron Total Outcomes Simple. Flexible. Scalable. Affordable. AN EVOLVING LANDSCAPE In a dynamic industry with rapidly evolving technologies and business models, the ability to be agile and make decisions
More informationRevenue Cycle Management Aligning RCM with the Shifts Driving Change in Provider Organizations
Aligning RCM with the Shifts Driving Change in Provider Organizations A Frost & Sullivan White Paper www.frost.com Greg Caressi and Koustav Chatterjee 50 Years of Growth, Innovation and Leadership Frost
More informationPreparing your BSS systems for the enterprise market opportunity: trends and challenges
Webinar Preparing your BSS systems for the enterprise market opportunity: trends and challenges Webinar Preparing your BSS systems for the enterprise market opportunity: trends and challenges 30 January
More information2017 North American Physical Security Intelligence Solutions Company of the Year Award
2017 North American Physical Security Intelligence Solutions Company of the Year Award 2017 NORTH AMERICAN PHYSICAL SECURITY INTELLIGENCE SOLUTIONS COMPANY OF THE YEAR AWARD Contents Background and Company
More information2017 European Internet of Things Product Leadership Award
2017 European Internet of Things Product Leadership Award Contents Background and Company Performance... 3 Industry Challenges... 3 Product Family Attributes and Business Impact of Wirepas... 4 Conclusion...
More information2016 Global Marketing Automation Software Company of the Year Award
2016 Global Marketing Automation Software Company of the Year Award 2016 Contents Background and Company Performance... 3 Industry Challenges... 3 Conclusion... 6 Understanding Company of the Year... 7
More informationSoftware as a Service: The View from SME Finance
Software as a Service: The View from SME Finance A research report prepared by: Research performed by Saugatuck Technology with: Publication sponsored by: About This Report This report was developed and
More informationHow to digitally transform your manufacturing operation. Manufacturing sector whitepaper
How to digitally transform your manufacturing operation Manufacturing sector whitepaper Digital transformation in your manufacturing operation Manufacturers can use readily available resources and expertise
More informationINTEGRATED BUSINESS PLANNING: POWERING AGILITY IN A VOLATILE WORLD
WHITE PAPER INTEGRATED BUSINESS PLANNING: POWERING AGILITY IN A VOLATILE WORLD SEVEN SUCCESS STRATEGIES FOR YOUR IBP JOURNEY KEY TAKEAWAYS Integrated Business Planning (IBP) aligns demand, supply and finance
More informationAccenture and Salesforce. Delivering enterprise cloud solutions that help accelerate business value and enable high performance
Accenture and Salesforce Delivering enterprise cloud solutions that help accelerate business value and enable high performance 1 Businesses and governments around the world are increasingly adopting and
More informationPivotal Ready Architecture by Dell EMC
Pivotal Ready Architecture by Dell EMC The ready, reliable and resilient way to deploy Pivotal Cloud Foundry on premises Table of Contents Go cloud native to keep pace with future of enterprise IT............
More informationGlobal Knowledge Partner Program
Enabling Adoption, Consumption and Better Returns on Technology Investments GKPP-001 Customer needs and their definition of value are constantly changing. Modern technology architectures are an increasingly
More informationSAP Business One OnDemand. SAP Business One OnDemand Solution Overview
SAP Business One OnDemand SAP Business One OnDemand Solution Overview SAP Business One OnDemand Table of Contents 4 Executive Summary Introduction SAP Business One Today 8 A Technical Overview: SAP Business
More informationAgile Monetization for smart business
Agile Monetization for smart business Helping you unlock new revenue streams through agile monetization. James Messer, Founder & CEO Edward Popow, Principal IOT & OTT Platforms Mark Mortensen, Research
More informationPARTNER SOLUTION BRIEF
PARTNER SOLUTION BRIEF Service Assurance Solutions from CA Technologies are you helping your customers evolve their IT management solutions to ensure quality of service and quality of experience in physical,
More informationLenovo leads the competition in x86-based server satisfaction. December 2017 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C.
Lenovo leads the competition in x86-based server satisfaction December 2017 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. Introduction Organizations rely on x86-based servers to optimize their
More informationI D C M a r k e t S c a p e : W o r l d w i d e E n t e r p r i s e S o c i a l S o f t w a r e V e n d o r A n a l y s i s
E X C E R P T I D C M a r k e t S c a p e : W o r l d w i d e E n t e r p r i s e S o c i a l S o f t w a r e 2 0 1 2 V e n d o r A n a l y s i s Vanessa Thompson Michael Fauscette Amy Konary Global Headquarters:
More informationSoftware. George Kadifa Executive Vice President HP Software
Software George Kadifa Executive Vice President HP Software Executive summary HP Software s strategy is to enable the New Style of IT FY13 focus on building strong leadership and improved execution Transitioning
More informationChanging the way businesses buy technology
New Business Models Changing the way businesses buy technology Organizations have reached a complex and transformative stage in digital business as the pace of innovation accelerates every day. Technology
More informationBEST PRACTICES RESEARCH
2013 Frost & Sullivan 1 We Accelerate Growth Customer Value Enhancement Award Industrial Uninterruptible Power Supplies (UPS) North America, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan
More informationRural Broadband Services and The Digital Home. a Parks Associates white paper
Rural Broadband Services and The Digital Home a Parks Associates white paper Authored by Kurt Scherf Published by Parks Associates December 2009 Parks Associates Dallas, Texas 75230 Attribution All rights
More informationU.S. B2B ECOMMERCE PLATFORM MARKET
U.S. B2B ECOMMERCE PLATFORM MARKET The competitive landscape map presents the relative positioning of vendor participants in terms of their current market share and strategic positioning for future growth.
More informationCSG MANAGED SE RV ICE S OPTIMIZE YOUR BUSINESS OPERATIONS FOR THE FUTURE
CSG MANAGED SE RV ICE S OPTIMIZE YOUR BUSINESS OPERATIONS FOR THE FUTURE CONTENTS 3 Driving Profitable Growth 4 Delivering Measurable Business Improvements 6 CSG Managed Services Profiting in the competitive
More informationWorldwide IT Automation and Configuration Management Software Market Shares, 2017: Hybrid IT Drives Growth
Market Share Worldwide IT Automation and Configuration Management Software Market Shares, 2017: Hybrid IT Drives Growth Stephen Elliot Tim Grieser THIS IDC MARKET SHARE EXCERPT FEATURES VMWARE IDC MARKET
More informationHow Software Licensing Helps Manufacturers Generate Value from Embedded Software
CUSTOMER NEEDS AND STRATEGIES How Software Licensing Helps Manufacturers Generate Value from Embedded Software Amy Konary IDC OPINION Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200
More informationUsing Java to Control IoT Development Costs
2016 IoT & Embedded Technology Using Java to Control IoT Development Costs Exclusive License to Distribute: Oracle By Chris Rommel, Executive Vice President 1 Introduction The Internet of Things (IoT)
More informationZAP: Improving Time to Insight for Midsize Firms
MARKET NOTE ZAP: Improving Time to Insight for Midsize Firms Helena Schwenk EXECUTIVE SNAPSHOT FIGURE 1 ZAP: Improving Time to Insight for Midsize Firms Source: IDC, 2017 September 2017, IDC #EMEA43048517
More information2012 Global Passive Intermodulation Test Equipment Market Share Leadership Award
2011 South African Data Centre Green Excellence Award in Technology Innovation Cybernest 2012 2012 Global Passive Intermodulation Test Equipment Market Share Leadership Award 2011 Frost & Sullivan 1 We
More informationBusiness Transformation with Cloud ERP
Photo copyright 2012 Michael Krigsman. Business Transformation with Cloud ERP Prepared by Michael Krigsman February 2012 NetSuite sponsored this independent white paper; Asuret does not endorse any vendor
More informationDXC Eclipse White Paper. How to mitigate the risks and leverage the power of the cloud
How to mitigate the risks and leverage the power of the cloud Table of contents The time to move to the cloud is now 2 Cost benefits of a cloud-based approach 2 Beware of the race to services 3 How to
More informationADVENT ONE. The Dynamic Demands of IoT in a Connected World
ADVENT ONE The Dynamic Demands of IoT in a Connected World Modern consumers have come to expect online, self-service and intuitive transacting in an on-demand world. We shop online, bank online and expect
More informationRetail s Complexity: The Information Technology Solution
A P P L I C A T I O N S A WHITE PAPER SERIES COMPLEXITY OF PRODUCTS, SCALE AND PROCESSES, ALONG WITH SUPPLY CHAIN CHALLENGES, PLACE EVER GREATER DEMANDS ON RETAILERS. IT SYSTEMS ARE AT THE HEART OF RETAIL
More information