DRUCK ASSURED PEACE OF MIND SERVICE PLANS

Transcription

1 DRUCK ASSURED PEACE OF MIND SERVICE PLANS Expert, Trusted, Assured.

2 We ve got it covered... Ensuring a predictable cost of ownership and providing you with a best in class service. Our Service Plans are designed to maximize your operating uptime, with a prioritized response from our team of industry experts. Predictable Costs Fixed pricing for the period of the contract Discounted Parts Parts with discount rates from Price List Loaner Program Swap units for critical operations Free Repairs *** For unscheduled maintenance On-site Calibration * Remote calibration in customer sites Agreed Turn Around Time Prioritized Services / Pre-defined Service Level Agreements Technical Support From industry experts Preventive Maintenance Field Service Engineer visits / Instrument health checks Calibration Management Yearly calibration scheduling and data control Software Connectivity ** 4Sight2 or Connect *Applicable to specific regions **Coming soon *** Only available with Premier Service Plan

3 The many advantages of a Druck Assured Service Plan: SAVE TIME: Predictability & Speed Known pricing, pre-defined service level agreement, service management with anticipated scheduling and less administrative and processing time. SAVE MONEY: Reduction of Operational Costs Rates guaranteed for the duration of the contract and special conditions for long-term agreements. EXPERTS: Trusted Source Service Provider OEM parts and services performed by a team of industry experts, access to Technical Support hotline, assigned direct point of contact. PEACE OF MIND: Frequent Health Checks Keep your instruments operating efficiently with frequent health checks. With the offering of a Premier Druck Assured Service Plan covering unscheduled maintenance, we can provide peace of mind by not having unexpected repair costs. Maximize your asset availability and productivity whilst reducing your downtime.

4 Druck Assured Service Plans offer tailored services to suit your needs: Scope Principal Professional Premier Scheduled Accredited Calibration 1xYear ü ü ü Preventive Maintenance 1xYear ü ü ü Technical Support from Industry Experts As needed ü ü ü Expedited TAT / Prioritization All returns ü ü ü Discount in specific parts/training As agreed ü ü Fixed Price Repairs As needed ü Free repairs for unscheduled maintenance As needed ü Options Onsite Calibration All Returns ü ü ü Loaner Program As agreed ü ü ü Extended Warranty As needed ü ü Due to product lifecycle status, restrictions may apply for Professional and Premier Services. Get greater measurement confidence from equipment operating with accuracy and precision; Increase your instruments uptime and restore them to optimum performance; Lower your cost of ownership by utilizing our shared expertise Druck Assured Service Plans can be fixed for 3 or 5 years. The three offerings are available for both new and existing assets. Please contact your local services and support center for a quotation.

5 Services and Support Locations: ASIA PACIFIC Japan, Niigata Phone: CHINA China, Changzhou Phone: +86 (0) MIDDLE EAST AND SUB-SAHARAN AFRICA UAE, Abu Dhabi Phone: gulfservices@ge.com INDIA India, Pune Phone: to mcsindia.inhouseservice@ge.com NORTHERN EUROPE UK, Leicester Phone: +44 (0) sensing.grobycc@bhge.com SOUTHERN EUROPE France, Toulouse Phone: sensing.fr.cc@ge.com NORTH AMERICA USA, Billerica Phone: service.boston@ge.com LATIN AMERICA Brazil, Campinas Phone: mcs.services@ge.com Baker Hughes, a GE company (NYSE:BHGE) is the world s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain. BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own. With operations in over 120 countries, the company s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of startup inventing smarter ways to bring energy to the world Baker Hughes, a GE company All Rights Reserved BR-246