Training. Courses HETAS. Solid Fuel. Renewables. Heat Bank. Green Square MCZ MCS. Installers RED. Flue. Certificate. Dry Appliance.

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1 Solid Fuel HETAS Pumice MCZ Wet Appliance Regulations Heat Bank Renewables Solar Thermal Courses Installers Biomass Flue Green Square Dry Appliance Certificate BPEC Training Heat Pump Energy RED Awareness MCS Version 1.0 Twin Wall

2 Welcome to Specflue Our success story began in 1992 with just five employees and 4,000 sq. ft. of office and warehouse space. Today Specflue has grown into the UK s Number One supplier of flue and chimney systems; now employing more than 80 people and utilising over 100,000 sq. ft. This growth led to the opening of our Honiton, Devon depot in 2010, occupying over 20,000 sq. ft. ISO 9001 accreditation was achieved in 1997, followed by ISO accreditation in Specflue is renowned for offering unbiased, independent technical and installation advice via our fully trained Sales and Technical team. This is coupled with our ability to offer the most comprehensive and inclusive product range in the industry, with over 11,000 product lines, many of which can be delivered FREE, the next working day (Highlands and Islands may vary). Our training story began in 2008 with the increased popularity in the solid fuel industry and the introduction of stricter regulations, which required all installers to be HETAS qualified. Since then we have made it our mission to help people achieve these necessary skills and have recently enhanced our course portfolio to include both solid fuel and renewable courses to make this even easier. Centre Hire One of the UK s largest solid fuel and renewable training centres The National Chimney Academy (NCA) and Renewables Centre are available for private hire. We can also organise catering and offer advice on local accommodation if required. For further information please call us on or us at training@specflue.com Tailor Made Training Courses In addition to our standard courses, we are able to offer bespoke courses based upon your company s specific requirements. We are also able to offer on-site training courses (minimum numbers apply). Specflue s Training Division also offers consultative services in all aspects of renewables and solid fuel. For further details please contact us on or us at training@specflue.com Your Own Training Needs For advice on the courses suited to your particular requirements, visit our course road map at or call us on Discounts are available for multiple course bookings. We will make you welcome and ensure a positive training experience

3 Contents Introducing Specflue s Training Division HETAS H001 Introduction to Solid Fuel HETAS H002 Solid Fuel Regulations & Standards HETAS H003 Dry Appliance Installer HETAS H004 Wet Appliance Installer HETAS H005 Biomass Training HETAS H005BR Biomass & Building Regulations HETAS H006 System Chimney (Twin Wall Flues) Isokern Training (HETAS Recognised Course) Introduction to Flues Flue Safety on Boats MCS Quality Workshop MCZ / Red Product Awareness Training BPEC Solar Thermal Installer Certificate (QCF Accredited) BPEC Heat Pump Installer Certificate BPEC Vented & Unvented Hot Water Systems (Part G3) Certificate BPEC Energy Efficiency (Part L) Certificate BPEC Renewable Energy Awareness Certificate BPEC Water Regulations Certificate (WIAPS)

4 Introducing Specflue s Training Division National Chimney Academy (NCA) Since its opening in March 2011, the NCA, based at Specflue s head office in Sudbury, has become the most comprehensive HETAS approved training facility in the UK. Our portfolio of installer and retailer solid fuel courses are taught by some of the best trainers in the industry. All our solid fuel courses offer blended learning; a mixture of both theory and practical training. Warehouse Tours Upon prior request a tour of our impressive warehouse facilities can be arranged. One of the UK s largest HETAS training centres Facilities Include Our solid fuel practical area Two classrooms with wi-fi access for theory training Two practical areas complete with a range of appliances (some of which are live) including stoves, cookers, open fires, pellet stoves and boilers, heat pumps, heat bank technology, solar systems, under floor heating and fully integrated building management systems for practical training Two assessment areas with rigs allowing for practical fault finding exercises on real appliances Roof area showcasing a selection of flues, terminals, fans and weatherings, allowing delegates to see full installations from bottom to top in a safe controlled environment 4

5 Renewables Centre Specflue s Renewable Training Centre officially opened by Lord Teverson (the Liberal Democrat MP for Energy and Climate Change) in May 2012 is one of a only a handful of its kind in the UK. The modern, purpose built training facility, is part of Specflue s passion to set and lead the way in producing the next generation of solid fuel and renewable technology installers and specialists. All our renewable courses offer blended learning; a mixture of both theory and practical training. Comprehensive practical area in our Renewables Centre Why Renewables Our new purpose built Renewables Centre Renewable technology has been present for several years in the UK, however the public awareness of renewables has been limited. This is now changing and the renewable industry has seen significant year on year growth for the previous three years. The introduction of Green Deal and the long awaited Renewable Heat Incentive (RHI) will only serve to further develop the renewable market place. Specflue have invested heavily into this purpose built facility, with a passion to ensure renewable installers receive the highest standard of training facilities and delivery. 5

6 HETAS H001 Introduction to Solid Fuel Those starting out in the solid fuel industry with no prior knowledge or experience in the heating sector. Such as: Shop Retailers/Assistants Construction Professionals Architects Building Control Officers Surveyors Individuals looking to become registered installers (pathway to becoming a HETAS Approved Installer) Purchase, use and storage of different fuel types Industry standards and regulations (Document J) The role of HETAS in the Competent Persons Scheme The role of HETAS in the Approved Retailers Scheme The involvement of other bodies in the solid fuel industry There are no pre-requisites for attendance on this course One Day There is no assessment for this course A typical flue installation complying with Approved Document J Delegates will receive a HETAS certificate of attendance. H002 Regulations and Standards Isokern Training Flue Safety on Boats Dates and Booking For current prices, course availability and to book, please visit 6

7 HETAS H002 Solid Fuel Regulations & Standards Individuals wishing to gain or update their knowledge and understanding of current Building Regulations and retailers looking to join the HETAS Approved Retailer Scheme. Such as: Show Room Staff Building Control Officers Architects Quantity Surveyors Multiple choice theory exam Successful delegates will receive a HETAS certificate of competence needed to apply for registration on the HETAS Approved Retailer Scheme. Purchase, use and storage of different fuel types Industry standards and regulations (Document J) The role of HETAS in the 'Competent Persons Scheme' The role of HETAS in the 'Approved Retailer Scheme' The involvement of other bodies in the solid fuel industry Chimney types and uses Survey and design of chimneys and flues Thatch regulations Hearth regulations There are no pre-requisites for attendance on this course Two Days Day One is the H001 - Introduction to Solid Fuel course and Day Two is the H002 - Regulations and Standards course. Our working rigs allow for a number of practical exercises Further Information us at training@specflue.com or call us on Freephone H003 Dry Appliance Installer Isokern Training Flue Safety on Boats 7

8 HETAS H003 Dry Appliance Installer Individuals wishing to install and service dry appliances and liners Building Control Officers (can attend without the below pre-requisites but will only receive a certificate of attendance) The installation, commissioning and servicing of dry appliances including open fires, stoves, cookers and independent solid fuel/wood boilers both theory and practical aspects are covered English and Welsh Building Regulations including Document J and Document L European Standards How a chimney works and flue functions Fault diagnosis and solution finding Different fuel types and characteristics Multiple choice theory exam and practical assessment Successful delegates will receive a HETAS certificate of competence needed to apply for registration on the Competent Persons Registration Scheme for the Installation of Dry Appliances. Evidence of appropriate previous work experience or, evidence of OFTEC 101 or 102 or, evidence of Gas Safe Registration: CCN1 and CEN1 or, a registered member of GMCS, APICS or NACS or, completion of the H001 Introduction to Solid Fuel course and evidence of three job installations, within a 12 month period (pathway to becoming a HETAS Registered Installer) Three Days Inset stove with flexi liner insulated with Chimwrap H004 Wet Appliance Installer H006 System Chimney (Twin Wall Flue) Isokern Training Flue Safety on Boats Dates and Booking For current prices, course availability and to book, please visit 8

9 HETAS H004 Wet Appliance Installer HETAS registered engineers looking to install solid fuel appliances linked to wet systems Individuals looking to become HETAS Biomass registered installers (pathway to becoming a HETAS Approved Biomass Installer) Building Regulations Installation, commissioning and servicing of heating systems Connecting solid fuel appliances to heating systems Fault diagnosis and solution finding Multiple choice theory exam and practical assessment Successful delegates will receive a HETAS certificate of competence needed to apply for registration on the Competent Persons Registration Scheme for the Installation of Wet Appliances. Compulsory: H003 Dry Appliance Installer course; and, evidence of Gas Safe Registration: CCN1 and CEN1 or, evidence of OFTEC 101 or 102 or, evidence of formal qualification: City and Guilds 6129 and 6089, or QCF 6189; or other equivalent award or, evidence of equivalent work experience on wet heating systems One Day The centre has a large array of working appliances Further Information us at training@specflue.com or call us on Freephone H005 Biomass Training H006 System Chimney (Twin Wall Flue) BPEC Solar Thermal Installer 9

10 HETAS H005 Biomass Training Installation Engineers looking to install biomass systems Building Regulations and European & British Standards Types of biomass appliances Appropriate fuels and correct storage Installation, commissioning and servicing System design correct sizing and technical overview Links to hot water systems Costing analysis H003 Dry Appliance Installer Certificate and, H004 Wet Appliance Installer Certificate and, a valid Part G3 Certificate Four Days Multiple choice theory exam and practical assessment Successful delegates will receive a HETAS certificate of competence needed to apply for registration on the Competent Persons Registration Scheme for the Installation of Biomass Systems. Demonstrating different configurations for biomass boilers H006 System Chimney (Twin Wall Flue) MCS Quality Workshop BPEC Solar Thermal Installer BPEC Heat Pump Installer Dates and Booking For current prices, course availability and to book, please visit 10

11 H005BR Biomass & Building Regulations Heating and Plumbing Engineers wishing to install biomass appliances, who have not completed the H003 Dry Appliance Installer course and the H004 Wet Appliance Installer course. (The H003 Dry Appliance Installer and H004 Wet Appliance Installer courses are required to be able to install wet and dry appliances. The HOO6 System Chimney course is required to install twin wall flues for biomass appliances). Multiple choice theory exam and practical assessment Successful delegates will receive a HETAS certificate of competence needed for registration on the Competent Persons Registration Scheme for the Installation of Biomass Systems. Building Regulations and European & British Standards Types of biomass appliances Appropriate fuels and correct storage Installation, commissioning and servicing System design correct sizing and technical overview Links to hot water systems Costing analysis Compulsory: Hold a valid Part G3 Certificate and, evidence of formal qualification: City and Guilds 6129 and 6089, or QCF 6189; or other equivalent award or, evidence of OFTEC 101 or 102 or, evidence of Gas Safe Registration: CCN1 and CEN1 or, evidence of equivalent work experience on wet heating systems Five Days (Day One is the H005BR Building Regulations and the remaining four days are the H005 Biomass Training) Working rigs allow for hands-on experience in a number of different activities Further Information us at training@specflue.com or call us on Freephone H003 Dry Appliance Installer H004 Wet Appliance Installer H006 System Chimney (Twin Wall Flue) MCS Quality Workshop 11

12 HETAS H006 System Chimney (Twin Wall Flues) HETAS registered engineers wishing to install internal twin wall systems Design and safe installation of internal and external system chimneys System components and their installation in relation to the various elements of a domestic structure Building Regulations and European Standards Fault diagnosis and solution finding H003 Dry Appliance Installer or, evidence of appropriate previous work experience One Day Multiple choice theory exam Twin wall flue fitted directly to the top of the appliance Successful delegates will receive a HETAS certificate of competence needed for registration on the Competent Persons Registration Scheme for the Installation of Twin Wall System Chimneys. The large roof area allows for a safe learning experience H004 Wet Appliance Installer H005 Biomass Training BPEC Vented & Unvented Hot Water Systems Isokern Training Dates and Booking For current prices, course availability and to book, please visit 12

13 Isokern Training HETAS Recognised Individuals who wish to gain a greater understanding of the product for installation or product awareness purposes. Such as: Shop Retailers/Assistants Construction Professionals Architects Building Control Officers Surveyors Overview of the Isokern pumice flue range Product advantages Manufacturing process Available components Installation methods There are no pre-requisites for attendance on this course One Day There is no assessment for this course All rigs represent real life installation scenarios Delegates will receive a certificate of attendance which is required by installers to add pumice flue installation to their category of HETAS registration. Further Information us at training@specflue.com or call us on Freephone H001 Introduction to Solid Fuel H002 Regulations & Standards H006 System Chimney (Twin Wall Flues) Flue Safety on Boats 13

14 Introduction to Flues Shop Retailers/Assistants Construction Professionals Architects Building Control Officers Surveyors Building Regulations and Standards Flue ranges and types Flue design Fault diagnosis and problem solving There are no pre-requisites for attendance on this course One Day There is no assessment for this course Delegates will receive a certificate of attendance. Pumice and multi-fuel flexi liner fitted within a brick stack H001 Introduction to Solid Fuel H002 Regulations & Standards Isokern Training Flue Safety on Boats Dates and Booking For current prices, course availability and to book, please visit 14

15 Flue Safety on Boats Shop Retailers/Assistants Construction Professionals Building Control Officers HETAS Registered Engineers Boat Regulations and Standards - BS8511; 2010 Appliance and hearth regulations Flue design Fault diagnosis and problem solving There are no pre-requisites for attendance on this course One Day There is no assessment for this course Delegates will receive a certificate of attendance. Example of a correct boat flue installation Further Information us at training@specflue.com or call us on Freephone H001 Introduction to Solid Fuel H002 Regulations & Standards Isokern Training 15

16 MCS Quality Workshop Individuals looking to achieve MCS accreditation should aim to attend this course at least four weeks prior to their assessment. Previous attendees have included: Installers/Retailers Renewable Companies Display Centres Sole Traders This workshop is intensive and allows delegates to focus on the main workload to achieve MCS accreditation, providing an action plan to ensure compliance. Overview of MCS Quality standards Production of the quality manual Mapping the customer experience Production of the procedures guide Templates and master forms Data backup and recovery Filing structures process Action planning for completion MCS001 & MCS002 A clean, comfortable learning environment There is no assessment for this course There are no pre-requisites for attendance on this course Delegates will receive a certificate of attendance which can be used as proof of Quality Supervisor competence. Two Days H005 Biomass Training BPEC Heat Pump Installer BPEC Solar Thermal Installer Dates and Booking For current prices, course availability and to book, please visit 16

17 MCZ / Red Product Awareness Training Individuals wishing to gain product knowledge to sell or use MCZ and Red Biomass products. Such as: Display Centres Sole Traders Shop Retailers/Assistants Companies There is no assessment for this course Delegates will receive a certificate of attendance. Product features and benefits Product types Active systems Red pellet biomass house boilers MCZ contemporary pellet stoves Air room heaters Hydro systems Flueing User interface To install MCZ or Red products the H005 Biomass Course must be completed. There are no pre-requisites for attendance on this course One Day We have a large range of pellet stoves and boilers Further Information us at training@specflue.com or call us on Freephone H005 Biomass Training MCS Quality Workshop 17

18 BPEC Solar Thermal Installer Certificate (QCF Accredited) Plumbing and Heating Engineers wishing to broaden their skills and knowledge in the solar thermal market H004 Wet Appliance registered installers looking to diversify H005 Biomass registered installers looking to diversify Types of solar collector and applications Background to solar thermal and the market Hot water storage and installation Site surveying & install preparation Plumbing layout and design Control and power requirements Fault finding, rectification and commissioning Payback periods for solar thermal installations Managing the customer and MCS requirements Practical installation of panels Compulsory: Unvented Hot Water Systems (Part G3) Certificate and, evidence of plumbing experience or, Level 2 plumbing qualification Three Days These rigs allow for hands-on learning with solar thermal Practical assessment and multiple choice theory exam BPEC Solar Thermal Installer Certificate (MCS Recognised). QCF unit accreditation can be achieved by completing the BPEC Renewable Energy Awareness Certificate. H005 Biomass Training BPEC Heat Pump Installer BPEC Renewable Energy Awareness Dates and Booking For current prices, course availability and to book, please visit 18

19 BPEC Heat Pump Installer Certificate Plumbing and Heating Engineers wishing to broaden their knowledge and skills to become qualified to install heat pumps. Practical assessment and multiple choice theory exam BPEC Heat Pump Installer Certificate. Environmental issues, background and advances in GSHP & ASHP Main types of heat pump systems Site surveying and identification System design Heat loss calculations Refrigeration systems Installation methods Fault finding, rectification and commissioning Servicing requirements for GSHP/ASHP systems Achievement of, or working towards a Level 2 Plumbing or, evidence of appropriate plumbing and heating experience Two Days Just one of the working heat pumps within the Renewable Centre Further Information us at training@specflue.com or call us on Freephone H005 Biomass Training BPEC Solar Thermal Installer 19

20 BPEC Vented & Unvented Hot Water Systems (Part G3) Certificate Individuals looking to design, install, service and maintain vented and unvented hot water systems Vented and unvented hot water systems and operating principles Design and installation of vented and unvented hot water systems Maintenance of vented and unvented hot water systems Applicable Building Regulations Achievement of, or working towards a Level 2 Plumbing or, evidence of appropriate plumbing or heating work experience within the last two years The heat bank allows for a fully integrated solution with all renewable technologies One Day Three multiple choice theory exams BPEC Vented and Unvented Hot Water Systems (Part G3) Certificate. This teaching aid helps with unvented systems H004 Wet Appliance Installer H005 Biomass Training BPEC Solar Thermal Installer BPEC Heat Pump Installer Dates and Booking For current prices, course availability and to book, please visit 20

21 BPEC Energy Efficiency (Part L) Certificate Gas Engineers Plumbers Renewable Energy Engineers Builders Surveyors Energy efficiency considerations Customer benefits Boiler efficiency SEDBUK ratings CHESS best practice Combi boilers Soakaways Radiator & whole house sizing Boiler sizing Weather compensation Commissioning There are no pre-requisites for attendance on this course One Day A typical twin coil unvented system Multiple choice theory exam BPEC Energy Efficiency (Part L) Certificate. Further Information us at training@specflue.com or call us on Freephone BPEC Vented and Unvented Hot Water Systems 21

22 BPEC Renewable Energy Awareness Certificate Individuals wishing to achieve an in-depth understanding of renewable technologies. Such as: Merchants Personnel Sales Personnel Self-Builders Heating Engineers Plumbers Builders Solar photovoltaic systems Solar thermal systems Biomass domestic systems Biogas systems Micro wind systems Micro hydro systems Ground source heat pumps Air to water heat pumps Air to air heat pumps There are no pre-requisites for attendance on this course Two Days The centre is equipped to the highest standards There is no assessment for this course BPEC Renewable Energy Awareness Certificate. When completed with the BPEC Solar Thermal Installer Certificate this will lead to full QCF unit accreditation. MCS Quality Workshop Dates and Booking For current prices, course availability and to book, please visit 22

23 BPEC Water Regulations Certificate (WIAPS) Heating Engineers or Plumbers wishing to be competent to design, install, service and maintain all types of plumbing systems Definitions of Water Regulations 1999 Materials and substances Design and installations Contamination prevention Hot and cold water services Flushing devices and sanitary appliances Achievement of, or working towards a recognised Level 2 plumbing qualification would be an advantage but not essential or, evidence of appropriate plumbing, building or heating experience One Day This large accumulator allows maximum energy efficiency from our biomass boilers Multiple choice theory exam BPEC Water Regulations Certificate (WIAPS). (Individuals are now able to self-certify their own work, if part of a CPS scheme). Further Information us at training@specflue.com or call us on Freephone MCS Quality Workshop 23

24 Solid Fuel HETAS Pumice MCZ Wet Appliance Regulations Heat Bank Renewables Solar Thermal Twin Wall Flue BPEC MCS Green Square Courses Installers Training Specflue Training Division 8 Curzon Road Chilton Industrial Estate Sudbury Suffolk CO10 2XW Tel: Fax: training@specflue.com Biomass Dry Appliance RED Energy Certificate Awareness Heat Pump

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