PACKET MATERIALS. DATE March 25, 2011 Item No. 4 LOCAL AGENCY FORMATION COMMISSION AGENDA PACKET CONTENTS LIST *

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1 PACKET MATERIALS DATE March 25, 2011 Item No. 4 LOCAL AGENCY FORMATION COMMISSION AGENDA PACKET CONTENTS LIST * ** Staff Memo from Nancy Miller, Interim Executive Officer, dtd 3/25/11 Proposal for Study to Examine Refuse Collection, Hauling and Disposal ** Exceeds 20 pages; see file or e-version to review Available for review at City Hall, Room 244 Completed by: Alisa Somera Date: March 22, 2011 * This list reflects the explanatory documents provided.

2 San Francisco Local Agency Formation Commission City Hall 1 Dr. Carlton B. Goodlett Place, Room 244 San Francisco, CA Tel Fax TO: FROM: LAFCO Commissioners Nancy Miller, Interim Executive Officer DATE: March 25, 2011 SUBJECT: Item 4: Report on the Issuance of the Request for Proposal (RFP) for a Study on Refuse Collection, Hauling, and Disposal in the Greater Bay Area, including Ratification of Contract with Selected Provider (Discussion and Possible Action Item) During the February 28 th meeting, the Commission provided input on the proposed RFP for a consultant team to study refuse services, and authorized staff to publish the RFP. On March 1, 2011, staff published the RFP. Proposals were submitted on March 14, 2011, by three consultant teams, including: 1. R3 Consulting Group 2. Rosenow Spevacek Group, Inc. 3. HDR, Inc. Interviews with the three teams were held on March 21, The interview panel consisted of representatives from SF LAFCO staff, the City of Oakland, and the San Francisco Department of the Environment. Staff also checked three references for each consultant team. Based on the quality and competitiveness of their proposal, their qualifications, their references, and their performance in the interview, the consultants from R3 Consulting Group were selected as the preferred consultant. R3 Consulting Group was the lowest bidder, and has no conflicts of interest, as they are not working with any of the potential service providers identified for inclusion in the study. At the February 28 th meeting, the Commission authorized the Executive Officer, to enter into a contract with the preferred consultant selected, subject to the Commission Chairperson s approval and ratification by the Commission. A contract will be provided for ratification by the Commission at the March 25 th meeting.

3 RFP for Study on Refuse Collection, Hauling, and Disposal and Ratification of Contract with Selected Provider March 22, 2011 Page 2 of 4 Under the contract, R3 Consulting Group s compensation shall not exceed $27,500. As set forth in R3 Consulting Group s proposal, attached hereto, the consultant s scope of work shall include the following: 1. The Study shall include a brief discussion of the San Francisco Department of the Environment s procedures for selection of a provider for refuse collection, hauling and disposal services including a discussion of the current procedure. 2. The Study shall explore policies and procedures put in place by surrounding Greater Bay Area jurisdictions, as set forth below, for the selection of providers for refuse collection, hauling, transfer, transport, recycling and disposal services, focusing on those jurisdictions that transport refuse outside their jurisdictional boundaries. The Consultant shall be responsible to gather data on the process or procedures used in the Bay Area Communities set forth below, via research, telephone surveys, s and, as necessary, in-person meetings. 3. The Study shall include a comparison of the results of (1) and (2) above. 4. The Study shall include a brief history of the selection process for each refuse providers for each reviewed jurisdiction. 5. The Consultant shall review current location and capacity information of the landfills used by each reviewed jurisdiction, as well as gather franchise fees, vehicle impact fees, AB 939 fees and other fees received related to refuse collection, hauling, and disposal. These findings shall be compared in a Final Report. 6. The Study shall compare rates, level of services provided, diversion rates, franchise fees, and other significant criteria as designated. 7. The Study shall include a brief history of rail hauling of refuse, as well as the potential for barging in the City and County of San Francisco by the San Francisco Port Authority. The Consultant will meet with the San Francisco Port Authority and provide a short summary of the Port s ability to provide refuse barging services, if any. The Study shall also include an analysis of the beneficial impacts/revenue potential with barging and rail, as well as detriments. The Study shall be organized in a clear and concise manner that will allow decision makers to effectively compare the range of options.

4 RFP for Study on Refuse Collection, Hauling, and Disposal and Ratification of Contract with Selected Provider March 22, 2011 Page 3 of 4 Potential providers to be studied, may include, but shall not be limited to: Alameda County Waste Management Authority - Alameda County - Emeryville - Alameda - Fremont - Albany - Hayward - Berkeley - Livermore - Castro Valley Sanitary District - Newark - Dublin - Oakland Marin County Hazardous and Solid Waste Management - Belvedere - Sausalito - Corte Madera - Tiburon - Fairfax - Almonte Sanitary District - Larkspur - Tamalpais Community Services District - Mill Valley - Novato - Ross - San Anselmo - Las Gallinas Valley Sanitary District - San Rafael - County of Marin Santa Clara County - Cupertino - Sunnyvale - Gilroy - Los Altos - Los Altos Hills - Milpitas - Morgan Hill - Mountain View - Palo Alto - San Jose - Santa Clara - West Valley Solid Waste Management JPA: including Campbell, Los Altos, Monte Sereno, Saratoga, County of Santa Clara South Bayside Waste Management Authority (Rethink Waste) - Atherton - Redwood City - Belmont - San Carlos - Burlingame - San Mateo - East Palo Alto - Foster City - County of San Mateo - Hillsborough - Menlo Park - West Bay Sanitary District City of San Jose Jurisdictions using barging and/or rail as a means to haul/transport refuse, including: - New York (City) - Honolulu (City and County) - Napa (County) - Los Angeles (County)

5 RFP for Study on Refuse Collection, Hauling, and Disposal and Ratification of Contract with Selected Provider March 22, 2011 Page 4 of 4 Budgeted amounts may be transferred between line items, as necessary. However, the total budget will not exceed $27,500. An administrative draft report will be provided to the Executive Director for review on April 11, 2011, and a public draft will be available on April 14, The other proposals submitted are available on the Clerk s website, for review. RECOMMENDATION: Ratify the contract with R3 Consulting Group, as presented.

6 Proposal for Study to Examine Refuse Collection, Hauling and Disposal Practices Submitted to: City and County of San Francisco Local Agency Formation Commission March 14, 2011 Consulting Group, Inc. Resources, Respect, Responsibility

7 Consulting Group, Inc. Resources Responsibility Respect 4811 Chippendale Drive, Suite 708 Sacramento, CA Tel: Fax: March 14, 2011 San Francisco LAFCO c/o Linda Wong, Clerk to SF LAFCO City Hall, Room Dr. Carlton B. Goodlett Place San Francisco, CA Subject: Proposal to Undertake a Study to Examine Refuse Collection, Hauling and Disposal Practices for the City and County of San Francisco Dear Ms. Wong: R3 Consulting Group (R3) is pleased to submit our proposal to undertake a study to examine refuse collection, hauling and disposal practices for the City and County of San Francisco on behalf of the San Francisco Local Agency Formation Commission (SF LAFCO). We believe that our project team s experience and our proposed project approach will provide a high quality product to the City and County of San Francisco. R3 is a management consulting firm established in 2002 to exclusively serve municipal agencies responsible for solid waste management we do not work for solid waste haulers or facility owners/operators. Our corporate office is in Sacramento, California. Our three partners have more than 70 years of combined solid waste operations and consulting experience, and during the past 35 years have conducted hundreds of solid waste management consulting projects for clients throughout California and nationally. Our current work in Bay Area Communities includes Marin County, Alameda County, Sonoma County, and South Bayside Waste Management Authority. In addition, R3 team members recently completed projects with the City of Fairfield on a contracting options, the U.S. Army Corps of Engineers surveying 206 cities, 6 counties and 45 landfill facilities, and have conducted refuse and recycling services and rate surveys for over 150 California jurisdictions. We appreciate the opportunity to submit a proposal to the SF LAFCO. Please feel free to contact me at (916) , or me at rterwin@r3cgi.com if you have any questions or comments regarding our proposal. Sincerely, R3 CONSULTING GROUP Richard Tagore-Erwin Principal Richard J. Hutchinson s Richard Tagore- Erwin s William Schoen

8 Cover Letter Table of Contents Table of Contents Section 1: Firm Qualifications Firm Information Conflict of Interest Statement Practice Areas Procurement Assistance Services Rate Reviews and Financial and Rate Analysis Operations and Performance Review Solid Waste Planning, AB 939 Implementation, Zero Waste Planning and Extended Producer Responsibility Management Consulting Section 2: Staff Qualifications The R3 Project Team Staffing and Availability Biographical Summaries Resumes Section 3: Related Experience Related Experience Section 4: Project Approach Background Project Approach Scope of Services Section 5: Disclosures Conflict of Interest Statement Insurance Policies TOC - i

9 Table of Contents Authorization to act as Vendor to The City and County of San Francisco Statement of Economic Interest Professional Services Agreement Section 6: Cost Proposal and Schedule Cost Proposal Schedule Section 7: References References TOC - ii

10 Section 1 Firm Information R3 Consulting Group, Inc. (R3) specializes in providing solid waste management consulting services to public agencies. We provide a range of services to our municipal clients, including zero waste planning and implementation; competitive procurement of collection, processing and disposal services; development, implementation and monitoring of service contracts and franchise agreements; rate reviews and cost-of-service studies; financial and technical analysis of programmatic and policy alternatives; operational reviews and performance assessments; and management studies and compliance audits. R3 was incorporated in California in 2002 and maintains its corporate office in Sacramento, California. The point of contact for this engagement is: Attn: Richard Tagore-Erwin R3 Consulting Group, Inc Chippendale Drive, Suite 708 Sacramento, CA Phone: Facsimile: rterwin@r3cgi.com Resources, Responsibility and Respect these are the guiding principles of R3 Consulting Group. Our mission is to assist municipal clients in identifying challenges, evaluating alternatives, and implementing cost-effective, environmentally sound and community-friendly solutions. For more than 35 years, R3 team members have assisted municipal clients to implement a variety of programs, services and facilities. Conflict of Interest Statement R3 understands the sensitive nature of conducting projects for public agencies. We are strongly committed to providing our clients with unbiased opinions and recommendations. Accordingly, R3 only provides services to public agencies. R3 does not have any relationship and/or employment agreement with any private waste haulers or facility owners/operators and R3 does not provide services to any private waste haulers or facility owners/operators. Firm Information Section 1-1

11 Firm Information R3 Provides Solutions We are committed to completing our work assignments in an objective and comprehensive manner. By following this principal, our work products result in the best combination of programs and price that best meets the needs of the customer and our public sector clients. Practice Areas PROCUREMENT ASSISTANCE SERVICES R3 provides a range of procurement assistance services for our municipal clients, ranging from assisting jurisdictions with sole-source negotiations with an existing service provider to managing all aspects of a competitive procurement process for refuse collection, recycling, processing and disposal services. We typically provide full-service procurement assistance, meaning that we work closely with our client staff on all aspects of a competitive procurement project. R3 first works with staff and community members to develop the scope and design of programs, facilities and services. Once this is complete, R3 prepares the Request for Proposals package, drafts the franchise agreement or operating contract, conducts pre-proposal meetings with potential contractors and written responses to questions, assists the evaluation team with proposal evaluations, and prepares staff reports and presentations to support the committee recommendations. Finally, we typically prepare and conduct workshops and community forums to solicit direct input on program design from residents, business groups, and elected officials. Our procurement services include the following: Development and evaluation of policy and programmatic alternatives that meet the specific needs of the community; Design of performance standards, incentives and penalties related to Contractor performance; Development of an annual adjustment mechanism to the Contractor compensation and user rates and fees; Preparation and distribution of the Request for Proposals package, including the franchise agreement and operating contracts; Assistance with the technical and financial evaluation of proposals; and Section 1-2

12 Negotiation, development and monitoring of contracts and franchise agreements. RATE REVIEWS AND FINANCIAL AND RATE ANALYSIS R3 staff members have broad experience in performing rate reviews and financial and rate structure analysis projects for municipalities, public utilities and regional authorities. As a result, we provide our clients with the financial information and comparative analysis required to make sound, informed decisions. In addition, our understanding of the fundamental challenge of local governments to balance complex services and programs with the realities of budget constraints allows us to provide effective and meaningful financial consulting services to our clients. Finally, our primary goal on financial and rate analysis projects is to strike a balance of representing the interests of our municipal clients with ensuring that the contractor(s) are compensated fairly and in accordance with the terms of their contract. Our financial and rate analysis services include the following: Detailed rate reviews and indexed rate adjustments; Rate audits and rate structure analysis; Cost-of-service and revenue requirement studies; Financial modeling and analysis of funding alternatives; Development of refuse vehicle impact fees and solid waste development fees; Audits of billing systems and franchise fee payments; and Budgeting and long-term financial planning. Firm Information OPERATIONS AND PERFORMANCE REVIEWS R3 staff has extensive experience both operating and evaluating solid waste management systems, and we use that experience to assist our clients with the review and analysis of both municipally operated and franchised solid waste operations. We understand the challenges associated with operating municipal systems, as well as administering franchised solid waste services. In either case, we strive to generate meaningful recommendations based on documented analysis with a focus on opportunities to improve safety and customer service, increase productivity and reduce costs. Section 1-3

13 Firm Information Our operations and performance review services include the following: Review of contract compliance by a private operator; Time and motion analysis of collection and transfer operations; Development of target-productivity standards and performance enhancement strategies; Analysis of vehicle routing systems; Review customer service and billing functions; and Development of performance benchmarking metrics to measure system performance and improvements. SOLID WASTE PLANNING, AB 939 IMPLEMENTATION, ZERO WASTE PLANNING AND EXTENDED PRODUCER RESPONSIBILITY R3 staff have designed and implemented numerous solid waste collection, recycling, composting and disposal programs and facilities for cities, counties and regional authorities in California and throughout the United States. R3 emphasizes the creation of technically and financially-sound solutions that can be effectively implemented and maintained over the long-term. Our broad experience has allowed R3 to address a variety of issues that typically confront our municipal clients during the implementation of programs and facilities, including regulatory compliance, community outreach and public education, land-use planning and permitting, interjurisdictional coordination, AB 939 planning requirements and diversion mandates, labor issues and customer service and billing functions. R3 is currently involved with several innovative projects with state agencies and cities, including Zero Waste Plans, and several projects related to Extended Producer Responsibility. Our solid waste management planning services include the following: Overall AB 939 compliance, including evaluation, design and implementation of diversion collection, processing, marketing and disposal programs, development and facilities; Design and implementation of ordinances and policies, public education and outreach programs, community workshops, and public opinion surveys and focus groups; Business waste assessments and recycling implementation assistance; Section 1-4

14 Development of local ordinances to support contract requirements and new programs, including Construction and Demolition (C&D) ordinances and implementation of C&D ordinances; Zero Waste Plans; CalRecycle and DOC grant applications, program development and administration; Sustainability plans, including development of indicators, measurement and monitoring; Extended Producer Responsibility state-wide studies and local planning and implementation assistance, including sharps and U-Waste assessments; Preparation and adoption of AB 939 planning documents, including Source Reduction and Recycling Elements and Household Hazardous Waste Elements, new base-year studies and annual reports; and Evaluation, design and implementation of collection, processing, marketing and disposal programs and facilities. Firm Information MANAGEMENT CONSULTING R3 provides management consulting services to public agencies and local governments charged with implementation of business practices and public/private partnerships. The primary objective of our management consulting service is to maximize our clients return on the investment of financial and human resources. R3 s management consulting practice provides objective assessments geared towards helping our clients arrive at effective business decisions in a timely and informed manner. Our management consulting services include the following: Strategic and long-range planning services; Organizational design and information flow analysis; Management audits and process-mapping exercises; Consensus building and decision-making techniques; Allocation of resources to meet stated objectives; Tracking and monitoring of performance metrics; and Information system assessments and design. Section 1-5

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16 Section 2 The R3 Project Team R3 team members have provided solid waste management consulting services to hundreds of municipal clients representing more than 1,000 solid waste management engagements throughout the United States. The project team members assigned to this engagement have significant relevant experience assisting clients with rate reviews and financial and rate analysis of solid waste management systems. At R3, we offer a unique approach to managing and executing all of our projects that sets us apart from our competitors. We actively involve at least two of our Principals in all of our major projects. This staffing approach serves several important functions to the benefit of our clients: Real and effective collaboration of experienced staff throughout the project; Assurance of availability of senior staff who know the project and can respond to client needs in a prompt manner; and Multiple senior staff supporting all project requirements and deliverables. A discussion of the staff assigned to this project and their responsibilities is provided below. Staffing and Availability The R3 Project Team is available to meet the proposed schedule with a completion date within three weeks of execution of the contract. For this project, we have assigned two Principals of our firm; Richard Tagore-Erwin and Ric Hutchinson who will have primary responsibility for all project tasks. Richard Tagore-Erwin will serve as project manager. He will manage the day-to-day project responsibilities and be the main point of contact with the San Francisco Local Agency Formation Commission (SF LAFCo). As project manager, he will be responsible for guiding the project through the Scope of Work outlined in Section 4 within the schedule parameters. Mr. Hutchinson will serve as assistant project manager and will serve as a secondary point of contact for the SF LAFCo. William Schoen, Steve Grimshaw, Carrie Baxter, Jared Zitron and Melody Lasiter will assist Mr. Tagore-Erwin and Mr. Hutchinson. Staff Qualifications Section 2-1

17 Staff Qualifications Biographical Summaries R3 Consulting Group Richard Tagore-Erwin, Principal Mr. Tagore-Erwin s project work encompasses all aspects of solid waste management and environmental consulting. Over the past 25 years, Mr. Tagore-Erwin has conducted over 140 solid waste projects for a variety of public agencies throughout California and Arizona. Mr. Tagore-Erwin has also administered hauler monitoring and reporting programs, conducted competitive procurement of solid waste services, and managed performance audits and financial reviews. His solid waste planning projects have encompassed developing Universal Waste management options for the CIWMB, preparing COIWMPs, AB 939 plans, waste reduction plans, Buy-Recycled plans, business and strategic plans, and feasibility studies for developing Eco- Industrial Parks. He routinely conducts public workshops and participates in Board of Supervisor and City Council hearings. Mr. Tagore-Erwin holds both a Bachelor and Master of Arts Degree in Political Science, and is a certified meeting facilitator. Ric Hutchinson, Principal Mr. Hutchinson is a Florida Certified Public Accountant with more than 35 years of experience in the fields of accounting, auditing, and financial and management consulting for state and local governments. He has an extensive background in performing rate audits and providing financial analysis, in addition to procurement of solid waste collection and recycling services, and preparation of solid waste and construction and demolition ordinances. Mr. Hutchinson recently completed financial analysis and modeling projects for El Dorado County, California and the California Cities of Dublin, Santa Rosa, San Jose, Citrus Heights and Rancho Cordova. Mr. Hutchinson holds a Bachelor of Arts Degree in Accounting. Section 2-2

18 William Schoen, Principal Mr. Schoen is an engineer with more than 25 years of solid waste operational and consulting experience. He has managed recycling and landfill operations and assisted numerous jurisdictions with the review and assessment of both municipally operated and franchised solid waste management systems. His primary expertise lies in the areas of solid waste operations and financial analysis. Mr. Schoen has reviewed the performance of numerous municipal and private sector solid waste management operations including divisions of Waste Management, BFI, Republic Services and other regional and local solid waste management services providers. He has also managed numerous rate reviews of private sector service providers for the contracting entities and assisted municipal operations with the development of financial rate models. He is currently managing our performance review of the City of Tacoma's Solid Waste Management Division, and was the lead operations analyst for our recent performance reviews for the cities of San Bernardino and San Leandro franchised solid waste collection operations. Mr. Schoen holds a Bachelor of Science Degree in Bioengineering. Steve Grimshaw, Manager Mr. Grimshaw is a California Certified Public Accountant (inactive) with more than 27 years of experience in the fields of accounting, auditing, financial modeling and applications development. He has extensive experience with state and local governments in the areas of financial analysis and development of analytical tools utilizing Microsoft Access and Excel. Mr. Grimshaw developed our Rate Model for the City of Rohnert Park and was the primary staff analyst responsible for the development of our Rate and Cost of Service Model for the City of Merced. He is serving in a similar capacity for our Rate and Cost of Service Model projects for the cities of Berkeley, Folsom and Sacramento. Mr. Grimshaw holds a Bachelor of Science Degree in Accounting. Carrie Baxter, Associate II With over three years of experience, Ms. Baxter has been involved in a range of projects. She has assisted with the gathering of data in support of refuse vehicle impact fee analysis, solid waste and recycling benchmarking surveys and with the competitive procurements of solid waste and recycling programs and facilities throughout California. Ms. Baxter recently assisted in solid waste and recycling benchmarking surveys for the cities of Pasadena, Pomona, and Santa Monica. Ms. Baxter has conducted comprehensive rate surveys, gathered data for waste generation studies and assisted with the implementation of Staff Qualifications Section 2-3

19 Staff Qualifications used oil block grants. Ms. Baxter holds an Associate of Applied Science Degree in Computerized Business Administration. Jared Zitron; Associate I Mr. Zitron has been involved in a wide range of projects since joining R3 earlier this year. He is currently the lead data analyst on our landfill siting study for the U.S. Army Corps of Engineers, and has performed various numerical based modeling studies. He has assisted in the development of zero waste plans, and has experience using EPA s WARM model to predict greenhouse gas emissions. Mr. Zitron has analyzed and consolidated data from the Department of Resources Recycling and Recovery, and has performed numerous rate reviews and financial analyses for cities and counties. Mr. Zitron holds a Bachelor of Science in Earth Sciences from the University of California, Santa Cruz. Melody Lasiter; Associate I Ms. Lasiter has been involved in a wide range of projects since joining R3 in She was the lead analyst for our rate review for the City of Petaluma and is currently scheduled to perform a similar function for our rate review for the City of Concord. As part of her work for the City of Petaluma, she was responsible for assuring that the rate application included all of the required information. She also reviewed the accuracy of the projected adjustments to all expense line items, including projected tonnages and tipping fees for solid waste, yard waste and recyclables. She is currently the lead data analyst on our rate survey for the City of Albany and she recently assisted with recertification of facilities as part of the City of San José s nationally recognized construction and demolition debris diversion program. Ms. Lasiter has a Bachelor of Arts in Environmental Studies. Section 2-4

20 Mr. Tagore-Erwin has served as project manager or had significant involvement with the following projects: SOLID WASTE AND RECYCLING PROCUREMENT AND NEGOTIATION SERVICES California Communities: Arcadia, Benicia, Bradbury, Burbank Sanitary District, Calabasas, Citrus Heights, Colton, Duarte, Dublin, Elk Grove, Emeryville, Irwindale, Lomita, Los Altos, Monrovia, Montebello, Monterey County, Oakland, Piedmont, Rancho Cordova, Rancho Palos Verdes, Rancho Murieta Community Services District, Rohnert Park, Rolling Hills Estates, San Bernardino, San Jose, San Ramon, Santa Rosa, Woodland, Merced County, Santa Barbara County, Sonoma County, Castro Valley Sanitary District, Novato Sanitary District, South Bayside Waste Management Authority (made up of 12 jurisdictions), Upland, Windsor, and Yuba-Sutter Regional Waste Management Authority (made up of 6 jurisdictions) Nationwide Communities: City of Windsor, Colorado Mr. Tagore-Erwin developed and designed service terms and conditions, franchise agreements and contracts, and cost proposal forms for the solid waste and recycling programs. He assisted in the preparation of the solid waste and recycling procurement documents, conducted pre-proposal conferences and interviews, prepared RFP addenda, negotiated final franchise agreements and contracts, and presented recommendations to City Councils and County Boards of Supervisors. Staff Qualifications Richard Tagore-Erwin Over the past 25 years, Mr. Tagore-Erwin has worked with public agencies to design, evaluate, and implement solid waste collection, processing, disposal, and administrative operations. His work focuses on procurement, financial analysis, operational review, and sustainable development. RATE REVIEW, FINANCIAL ANALYSIS AND FEE STUDIES California Communities: Capitola, Garden Grove, Mill Valley, Piedmont, Rancho Palos Verdes, Redlands, Rohnert Park, Rolling Hills Estates, Roseville, Sacramento, Santa Barbara, Windsor, El Dorado County, Kern County, Sonoma County, Novato Sanitary District, Rancho Murieta Community Services Nationwide Communities: Scottsdale, AZ and Douglas County, NV Mr. Tagore-Erwin assisted in reviewing rate applications for franchise haulers. As part of his efforts, he reviewed financial statements and assisted in the preparation and analysis of proforma rate models. He also conducted Peer Community Surveys to determine if proposed rates were consistent with surrounding market rates. He assisted in working sessions with the Cities and Counties and their franchised haulers, prepared the reports, and assisted in the presentations to City Councils and County Boards of Supervisors. Section 2-5

21 Staff Qualifications Richard Tagore-Erwin ZERO WASTE PLANNING, EXTENDED PRODUCER RESPONSIBILITY AND SUSTAINABILITY California Communities: Calabasas, Oakland, Paso Robles, Yuba-Sutter Regional Waste Management Authority, San José, Marin County JPA, Santa Monica, Sonoma County, California Integrated Waste Management Board, and State of California Department of Conservation Nationwide Communities: State of Arizona, Fort Collins, CO, Tucson, AZ and Actlink USA Corp., AZ Mr. Tagore-Erwin led the project team in developing the project concept and strategic planning to develop and implement Zero Waste Plans for all cities and regional agencies. He incorporated waste composition data, recycling and organics diversion programs, sustainable building programs, Extended Producer Responsibility (EPR) policies, land use, cutting edge processing facilities and progressive costumer rate structures. This included working with diverse stakeholder groups such as elected officials, haulers, facility operators, environmental groups, and the general public. Mr. Tagore-Erwin evaluated program options and policy direction to maximize collection and proper disposal of Universal Waste (Uwaste) and sharps and incorporate EPR. He has also identified options for financing various waste streams in California such as plastic bags, U-Waste, sharps and Household Hazardous Waste including determining the feasibility of possible programs through stakeholder feedback. CONSTRUCTION AND DEMOLITION DEBRIS FRANCHISE AND ORDINANCE SERVICES California Communities: Calabasas, Dublin, Los Altos, Piedmont, Rohnert Park, Rolling Hills Estates, San Carlos, San Jose, Santa Rosa, San Ramon and Windsor Nevada Communities: Douglas County Mr. Tagore-Erwin prepared non-exclusive franchise documents for several cities and counties. As part of this process, he developed the franchise application form, the franchise agreement, and the franchise fee payment form and process. He also met with local contractors and officials during the development of the franchise agreement. Mr. Tagore-Erwin worked closely with the municipalities and their attorneys to develop the required Ordinance and assisted in the public hearing process. Section 2-6

22 AB 939 PLANNING DOCUMENTS California Communities: Carlsbad, Citrus Heights, Clayton, Irwindale, Los Angeles, Madera, Manteca, Montebello, Paso Robles, Rancho Cordova, Rancho Santa Margarita, Sacramento, San Jose, Santa Barbara, Santa Rosa, South Gate, Inyo County, Marin County, Monterey County, Napa County, Nevada County, Sacramento County, San Bernardino County, Sonoma County Waste Management Authority, West Contra Costa Integrated Waste Management Authority and State of California Mr. Tagore-Erwin led project teams in preparing over 100 solid waste management plans, waste characterization studies, base year studies and resource and planning manuals. He prepared state-wide, regional and local solid waste management plans, conducted multi-jurisdiction waste characterization studies, and worked with individual municipal agencies to develop in-house recycling programs. He has also prepared planning manuals and conducted workshops for jurisdictions throughout California, Arizona and New Mexico, and has advised the California and Arizona state legislatures on solid waste policies. Staff Qualifications Richard Tagore-Erwin CONTRACT COMPLIANCE, MONITORING AND REPORTING California Communities: Calabasas, Irwindale, Monrovia, Montebello, Woodland, Sacramento, Marin County, Sacramento County, San Bernardino County, Santa Rosa and Western Placer Solid Waste Authority Nationwide Communities: Phoenix, AZ Mr. Tagore-Erwin prepared hauler monitoring and reporting programs for single jurisdictions and regional agencies. He conducted on-site audits of hauler financial and operational records. He also developed and implemented reporting databases by jurisdiction, facility used, material type and tonnage. SOLID WASTE FACILITY EVALUATION AND DEVELOPMENT California Communities: Irwindale, Sacramento, Santa Cruz, San Gabriel, South Pasadena, Sacramento County, Marin County, and Western Placer Solid Waste Authority Arizona Communities: Phoenix and Tucson Mr. Tagore-Erwin prepared feasibility plans, conducted performance testing, and evaluated processing equipment and facility layouts. He administered procurement processes for MRF and compost equipment and operators, reviewed operating contracts, provided contract language amendments, prepared secondary markets analyses, developed marketing agreements, Section 2-7

23 Staff Qualifications Richard Tagore-Erwin and reviewed protocol for material acceptance. Mr. Tagore-Erwin also conducted facility tours, made presentations to community groups, City Councils, and Boards of Supervisors. PERFORMANCE AND OPERATIONS REVIEW California Communities: Bell Gardens, Colton, Folsom, Garden Grove, Hemet, Irwindale, Manteca, Monrovia, Rancho Palos Verdes, Redlands, Sacramento, Salinas, San Bernardino, San Leandro, Santa Rosa, Upland, Windsor, Woodland, Amador County, El Dorado County, Western Placer Solid Waste Authority, Yuba-Sutter Regional Waste Management Authority National Communities: Gilbert, Glendale, Phoenix, Scottsdale, and Maricopa County, AZ, Tacoma, WA Mr. Tagore-Erwin reviewed management structures, job classifications and qualification requirements, and billing and customer service systems. He also conducted on-site inspections of collection operations and maintenance procedures, and reviewed routing and route efficiency. He analyzed operational and financial impacts of implementing automated collection systems, single-stream recycling programs, and variable can rates for residential and commercial customers. EDUCATION Bachelor of Arts in Political Science, University of Hawaii, Manoa Master of Arts in Political Science, University of Hawaii, Manoa PUBLICATIONS, PRESENTATIONS, AND WORKSHOPS Greening Your Franchise Agreement, presented June 2008 to the California Contract Cities Association, Indian Wells, CA. Creating Effective Local Partnerships, presented to the League of California Cities Annual Conference, San Francisco, CA. Linking Solid Waste Management to Sustainable Development, presented to the Commission on Sustainable Development, Washington, D.C. Implementing Source Reduction and Recycling Programs, presented to regional groups in Flagstaff, Phoenix and Tucson, Arizona. Economic Impact of Recycling, presented to the Southwest Public Recycling Association, Tucson, Arizona. Section 2-8

24 Mr. Hutchinson has served as the project manager or materially participated in the following projects: SOLID WASTE AND RECYCLING PROCUREMENT SERVICES California Communities: Castro Valley Sanitary District, Citrus Heights, Dublin, Elk Grove, Monterey County, Oakland, Piedmont, Rohnert Park, Rolling Hills Estates, Rancho Cordova, Rancho Murieta Community Services District, San Bernardino, San José, San Ramon, Santa Rosa, Upland, South Bayside WMA (made up of 12 jurisdictions), Windsor and Yuba-Sutter Regional WMA (made up of 6 jurisdictions) Nationwide Communities: Cooper City, Dania Beach, Deerfield Beach, Lake County, Lighthouse Point, Martin County, Okeechobee, Palm Beach County, Polk County, Seminole County and Volusia, Florida; Kansas City, Missouri; Lubbock, Texas and Central Virginia Waste Management Authority Mr. Hutchinson prepared solid waste and recycling procurement documents for numerous cities, counties and authorities. This included developing and designing service terms and conditions, contracts for services and cost proposal forms for the solid waste and recycling programs. He reviewed proposed programs, met with citizens and local officials, designed procurement packages, developed collection contracts, analyzed responses, prepared award recommendations and drafted required Ordinances and Resolutions. Staff Qualifications Ric Hutchinson Mr. Hutchinson has more than 35 years of experience in financial and management consulting, auditing, and accounting. He has extensive experience in rate studies, cost of service studies, financial analysis and modeling, contract negotiations, procurement of solid waste and recycling services, preparation of solid waste and C&D ordinances, and development of franchise areas. RATE REVIEWS California Communities: El Dorado County, Elk Grove, Fresno, Mill Valley, Tracy, Novato Sanitary District, Pleasanton, South Lake Tahoe, Yuba-Sutter Regional Waste Management Authority Managed and assisted with numerous rate reviews involving divisions of Waste Management, Allied, Recology and other regional and local franchised haulers. Responsibilities included reviewing revenue and expense projections, variance analysis, allocations among franchise and non-franchised operations and lines of business, performance, tonnage projections, balancing account calculations, recyclable material processing costs and material sales revenues. Section 2-9

25 Staff Qualifications Ric Hutchinson COMPLIANCE REVIEW AND FINANCIAL ANALYSIS California Communities: Citrus Heights, Dublin, Elk Grove, Pleasant Hill, Santa Rosa, Windsor, Napa County, El Dorado County, and Alameda County Waste Management Authority Nationwide Communities: Lake, Palm Beach, Polk and Seminole Counties, Florida; Douglas County, Nevada Mr. Hutchinson analyzed financial records to verify the accuracy of franchise fee payments made under the terms of collection service contracts. He also reviewed rate adjustment methodologies and tested the validity of customer billing systems. Mr. Hutchinson worked closely with the municipalities and contractors to prepare compliance checklists and develop reporting formats to aid in the review and resolution of contract compliance issues. SOLID WASTE RATE STUDIES AND FINANCIAL ANALYSES California Communities: Amador County, Dublin, El Dorado County, Fresno, King City, Merced County, Palo Alto, Placer County, Pleasanton, Redlands, San Anselmo, San José, Santa Rosa, and Tracy Nationwide Communities: Scottsdale, Arizona; Winchester Municipal Utilities, Kentucky; Kansas City, Missouri; Douglas County, Nevada; Oklahoma City, Oklahoma; and Lubbock, Texas Mr. Hutchinson assisted these units of local government in the review and analysis of their solid waste and recycling collection and processing costs and the structure of the related rates. As part of these projects, he reviewed contracts, analyzed collector and processor costs and related data in order to develop a COS (cost of service) rate model to determine the costs associated with the specific solid waste services being provided. This data was then used to develop a rate structure that funded the total service costs of the governmental unit while providing equitable rates for each service. In addition, he prepared reports and recommendations and made presentations to governing boards. FINANCIAL PLANNING AND PROJECTION MODELS California Communities: Dublin, Fresno, Rancho Cordova, Sacramento, San José, Santa Monica, Santa Rosa, Tracy, Amador County, El Dorado County, and Merced County Nationwide Communities: DeSoto County and Polk County, Florida; Scottsdale, Arizona; and Douglas County, Nevada Mr. Hutchinson prepared long-term financial planning and projection models for residential and commercial solid waste and recycling collection programs, some of which included transfer stations and MRFs. The models normally include over 100 Section 2-10

26 interactive variables for use in performing what-if scenarios and contain a Historically Proactive module that is used to develop the projections. At the end of each year, the annual data are automatically added to the historical database used to produce the projections, and all projections are reevaluated and restated. CONSTRUCTION AND DEMOLITION DEBRIS FRANCHISE AND ORDINANCE SERVICES California Communities: Dublin, Rohnert Park, Santa Rosa, San Ramon and Windsor Nationwide Communities: Polk, Seminole, Lake and Palm Beach Counties, Florida; Douglas County, Nevada Mr. Hutchinson prepared non-exclusive franchise documents for several cities and counties. As part of this process, he developed the franchise application form, the franchise agreement, and the franchise fee payment form and process. He also met with local contractors and officials during the development of the franchise agreement. Mr. Hutchinson worked closely with the municipalities and their attorneys to develop the required Ordinance and assisted in the public hearing process. Staff Qualifications Ric Hutchinson CONTRACT NEGOTIATIONS AND AMENDMENTS California Communities: Lomita, Pleasant Hill, San José, Santa Rosa, El Dorado County and Placer County Nationwide Communities: Lake, Palm Beach, Polk, Seminole and Martin, Florida; Douglas County, Nevada Mr. Hutchinson assisted in negotiating and amending existing solid waste and recycling collection contracts to comply with changes in law or changing needs of the client, and in negotiating the associated changes in terms, conditions and rates. SOLID WASTE AND RECYCLING PROCUREMENT WORKSHOPS Nationwide Locations: Illinois Recycling Association, Solid Waste Association of North America and University of Florida Mr. Hutchinson developed a workshop entitled Contracting for Solid Waste and Recycling Collection Services for the Illinois Recycling Association (IRA). He presented the workshop in several states for both the IRA and the Solid Waste Association of North America, (SWANA). In addition, he taught the course for several years for the University of Florida TREEO Center as part of the Landfill Managers Accreditation program. REGISTRATIONS Certified Public Accountant, Florida Section 2-11

27 Staff Qualifications Ric Hutchinson AFFILIATIONS Member, Solid Waste Association of North America Faculty, Solid Waste Association of North America Member, American Institute of Certified Public Accountants Member, Florida Institute of Certified Public Accountants EDUCATION Bachelor of Arts in Accounting, University of South Florida PUBLICATIONS, PRESENTATIONS, AND WORKSHOPS Successfully Contracting for Solid Waste and Recycling Services, a training workshop presented nationally to the Illinois Recycling Association, Solid Waste Association of North America, and the TREEO Center of the University of Florida. Building A Contract in San Jose Waste Age, June 2002, Coauthored with E. Leung, City of San Jose, CA. Contracting Services: A Question of Needs World Wastes, October Financial Aspects of Solid Waste Services, presented to the Solid Waste Association of North America, Arizona Landfill and Solid Waste Management Seminar. Designing a Solid Waste Funding System for Today, presented to the Solid Waste Association of North America. Competitive Procurement of Solid Waste Services, presented to the SWANA 30 th Annual Western Regional Conference. Evaluating Vendor Proposals, presented to the Illinois Counties Solid Waste Management Association. Privatization of Disposal Facilities: A Ratepayers Perspective, presented to the Solid Waste Association of North America. An Incremental Approach to Managed Competition presented to the Solid Waste Association of North America s 2 nd Annual Planning & Management Symposium. Financial Assurance - Is it Really a Sure Thing? presented to the Solid Waste Association of North America, WASTECON Section 2-12

28 Mr. Schoen has served as project manager or had significant involvement in the following projects: SOLID WASTE AND RECYCLING PROCURMENT SERVICES California Communities: Elk Grove, Fresno, Gridley, Livermore, Merced County, Millbrae, Oakland, Petaluma, San Bernardino County, San Diego, Sunnyvale, Union City, Contra Costa Solid Waste Management Authority and South Bayside Waste Management Authority Oregon Communities: Sandy and West Linn Managed or assisted with sole source and competitive procurement of collection, materials processing, transfer and landfill services. Drafted Request for Proposal documents and detailed franchise agreements incorporating performance incentives and rate adjustment guidelines involving various profit bases including detailed rate reviews and indexed adjustments. Evaluated proposals, prepared and presented award recommendations and assisted with contract negotiations. Mr. Schoen also reviewed numerous proposals for new or expanded franchised services. Staff Qualifications William Schoen Mr. Schoen is an engineer with more than 25 years of solid waste operational and consulting experience. He has managed recycling and landfill operations and assisted numerous jurisdictions with the review of both municipally operated and franchised solid waste management systems. His expertise lies in the areas of solid waste operations and financial analysis. INTEGRATED SOLID WASTE MANAGEMENT PLANNING California Communities: Carlsbad, Oakland, Palo Alto, Paso Robles, Sacramento County, San Francisco, San Jose, Fresno County, Kern County, San Luis Obispo County and its seven incorporated cities, Sonoma County, South Bayside Waste Management Authority Colorado Communities: Fort Collins and Windsor Managed the development of integrated solid waste management plans for jurisdictions throughout the State. Assisted the cities of Oakland, Palo Alto, Paso Robles and San Jose with zero waste planning efforts. Managed the development of AB 939 Source Reduction and Recycling Elements for the City and County of San Francisco and San Luis Obispo County and its seven incorporated jurisdictions and assisted with the drafting of AB 939 Plans for the counties of Fresno and Sonoma. Managed the development of a long-range solid waste management plan for the South Bayside Waste Management Authority (SBWMA) and its 12 member agencies. Assisted the County of Sacramento with an economic analysis of long-term solid waste diversion and disposal alternatives. Section 2-13

29 Staff Qualifications William Schoen RATE REVIEWS California Communities: Alameda, Amador County, American Canyon, Carlsbad, El Cerrito, El Dorado County, Elk Grove, Gridley, Livermore, Millbrae, Mill Valley, Tracy, Sunnyvale, Vallejo, Stanislaus County, Contra Costa Integrated Waste Management Authority, Novato Sanitary District, South Bayside Waste Management Authority, West Contra Costa Integrated Waste Management Authority and Yuba-Sutter Regional Waste Management Authority Managed and assisted with numerous rate reviews involving divisions of Waste Management, Allied, Republic, Norcal and other regional and local franchised haulers. Responsibilities included reviewing revenue and expense projections, variance analysis, allocations among franchise and non-franchised operations and lines of business, performance, tonnage projections, balancing account calculations, recyclable material processing costs and material revenues. RATE MODELING / RATE STUDIES / COST OF SERVICE STUDIES California Communities: Berkeley, El Cerrito, Folsom, Fresno, Livermore, Los Altos, Los Angeles, Merced, Millbrae, Palo Alto, Redlands, Sacramento, Santa Monica, Tracy Amador County, Merced County and Ventura County Evaluated current and historical budgets, projected capital and operating costs, developed financial and rate models, performed cost of service analysis, evaluated and designed rate structures, and evaluated various rate adjustment scenarios. OPERATIONS AND PERFORMANCE REVIEWS California Communities: Folsom, Los Altos, Napa County, Orange, Plumas County, Sacramento, Salinas, Santa Cruz, Stanford University, San Bernardino County, Stanislaus County, Contra Costa Integrated Waste Management Authority, Yuba Sutter Regional Waste Management Authority and South Bayside Waste Management Authority Washington Communities: Olympia, Tacoma Performed operations and performance reviews of municipal and franchised solid waste collection, transfer, landfill and material recovery operations. Studies including time and motion analysis, evaluation of collection productivity, cost of service allocations, macro- and micro-routing of collection systems, variance analyses, baseline and benchmarking studies to identify key areas to target for operational improvements, route and billing audits and contract compliance reviews. Section 2-14

30 REFUSE VEHICLE IMPACT FEE STUDIES California Communities: Anaheim, Atherton, Belmont, Burlingame, Dublin, East Palo Alto, Foster City, Hillsborough, La Habra Heights, Long Beach, Menlo Park, Mill Valley, Millbrae, Redlands, Redwood City, San Carlos, San Mateo, San Rafael and San Ramon Colorado Communities: Fort Collins, and Windsor Assisted more than a dozen jurisdictions with determining a potential fee to be charged to their franchised haulers to recover residential street maintenance costs associated with solid waste, recycling and yard waste vehicles. The studies involve analyzing the impacts of the vehicles on the City s residential streets and allocating a portion of street maintenance funding requirements to those vehicles based on their relative impacts. Education Bachelor of Science Bioengineering, University of Pennsylvania Operational Experience Area Manager, Reynolds Aluminum Recycling Company, Managed Reynolds Aluminum Company s recycling operations in San Francisco and San Mateo counties. Principal, Resource Recovery Services, Established and operated a multi-material commercial recycling business in the San Francisco Bay Area. Operations Manager, Acme Landfill, Served as the onsite Operations Manager for the landfill s leachate treatment plant handling hazardous (F039) leachate. Interim Director of Operations, Acme Landfill, Served as the landfill s Director of Operations, responsible for the management of operations and regulatory compliance. Training Manager of Landfill Operations, Solid Waste Association of North America. How to Evaluate Landfill Operations, Blue Ridge Services Inc. 40-Hour Hazardous Waste Operations and Emergency Response Course, Occupational Safety and Health Administration. California Compliance School, Hazardous Waste Generator Course, Modules I V, California Department of Toxic Substances Control. Staff Qualifications William Schoen Section 2-15

31 Staff Qualifications William Schoen Community Compost Trainer, City and County of San Francisco Recycling Program. "Fundamentals of Finance and Accounting for Non-Financial Executives, American Management Association International. Publications and Presentations Performance Benchmarking: Measuring Success, W. Schoen, S. Chandler, presented to the Municipal Solid Waste Manager s Association; 2005 Fall Summit; Portland, OR. Performance Benchmarking: Validate, Diagnose, Improve, presented to the Municipal Solid Waste Management Association; Lexington, KY. GIS Routing Options, presented to the California Resource Recovery Association, San Francisco, CA. Improving Solid Waste Collection Productivity, Solid Waste Association of North America, Western Regional Conference, Palm Springs, CA. Effective Performance and Rate Reviews, M. Kent, M. Brown, P. Deibler, W. Schoen, M. Moyer-Angus, Public Works Magazine. Building from the Ground Up: Collection Systems, the Foundation of an Integrated Solid Waste Management System, Solid Waste Association of North America, Western Regional Conference, Lake Tahoe, CA. Section 2-16

32 Mr. Grimshaw has served as the project manager or materially participated in the following projects: RATE MODELING / RATE STUDIES / COST OF SERVICE STUDIES California Communities: Berkeley, Dublin, Folsom, Galt, Merced, Sacramento, San José, and Yuba-Sutter Regional Waste Management Authority Mr. Grimshaw assisted these units of local government in the review and analysis of their solid waste and recycling collection and processing costs and the structure of the related rates. As part of these projects, he reviewed contracts, analyzed collector and processor costs and related data in order to develop a cost of service (COS) rate models to determine the costs associated with the specific solid waste services being provided. This data was then used to develop a rate structure that funded the total service costs of the governmental unit while providing equitable rates for each service. Staff Qualifications Steve Grimshaw Steve Grimshaw is a Certified Public Accountant (inactive) with extensive financial and auditing experience in state and local governments. COMPLIANCE REVIEW AND FINANCIAL ANALYSIS California Communities: Alameda County Waste Management Authority, Roseville Electric, Yuba-Sutter Regional Waste Management Authority Mr. Grimshaw analyzed financial records to verify the accuracy of various fee payments made under the terms of collection service contracts. He also reviewed rate adjustment methodologies and tested the validity of customer billing systems. Mr. Grimshaw worked closely with the municipalities and contractors to prepare compliance checklists and develop reporting formats to aid in the review and resolution of contract compliance issues. MANAGER, GENERAL ACCOUNTING, DEPARTMENT OF FINANCE COUNTY OF SACRAMENTO, CA Responsibilities included reconciliation and reporting for School and general debt, including preparation of Federal and State Controller reports. In this capacity he developed an Access based reconciliation application which interfaced with the County s main financial database. Another responsibility was Special District accounting, this included budget review and State Controller reporting. This function was streamlined significantly with the development of a new Access budgeting and reporting application. The most significant achievement in this position was the development and implementation of an integrated GASB 34 compliant Comprehensive Annual Financial Reporting application. The process utilized data extraction tools as well as Access, Excel and Word. The application resulted in a over time savings of over Section 2-17

33 Staff Qualifications Steve Grimshaw 200 hours per year, in addition, choosing the option of in-house development as opposed to adopting a less flexible off the shelf application saved $250,000. CHIEF OPERATIONS OFFICER, SACRAMENTO COUNTY EMPLOYEES RETIREMENT SYSTEM Mr. Grimshaw was responsible for the accounting and administration divisions. In this capacity he developed reconciliation processes which identified and corrected variances between the County s payroll processing system and the Retirement System s subsidiary ledgers. During his tenure this process was automated using data extraction tools and Excel analytical applications. He was also responsible for the reconciliation of investment accounting activity with an outside custodial bank; this included coordinating the receipt of income and reviewing investment trade activity. He was responsible for the preparation of monthly financial statements as well as a quarterly review of investment activity. Annual responsibilities included the preparation of the retirement system s Comprehensive Annual Financial Report as well as Federal reporting requirements. CHIEF, RETIREMENT ACCOUNTING AND MANAGEMENT INFORMATION SYSTEMS Mr. Grimshaw was responsible for the preparation of annual financial statements, reconciliation of investment activity and the supervision of the Department of Finance MIS Division. While in this capacity he developed Excel based automated application tools to improve the timeliness and accuracy of investment reconciliations. In addition, he worked with contractors to develop the first LAN for the Department of Finance. Registrations and Affiliations Certified Public Accountant (inactive), California Member, American Institute of Certified Public Accountants Education Bachelor of Science in Accounting, California State University, Sacramento, California Section 2-18

34 Since joining R3 in 2007, Ms. Baxter has been involved in a variety of projects, including the following: SOLID WASTE AND RECYCLING PROCUREMENT AND NEGOTIATION SERVICES California Communities: Benicia, Calabasas, Lomita, Los Altos, Piedmont, Rolling Hills Estates, Windsor, Castro Valley Sanitary District, South Bayside Waste Management Authority and Yuba- Sutter Regional Waste Management Agency Ms. Baxter has provided support services for our procurements, including assisting in the preparation of solid waste and recycling procurement documents, and gathering data on franchise agreements in neighboring jurisdictions. She has also assisted in negotiating and amending existing solid waste and recycling documents to comply with changes in law or changing needs of the client. Staff Qualifications Carrie Baxter SOLID WASTE AND RECYCLING BENCHMARK SURVEYS California Communities: Benicia, Carlsbad, Irwindale, Lomita, Palo Alto, Pasadena, Pomona, Redlands, Rolling Hills Estates, Santa Monica and Windsor Ms. Baxter has conducted several comprehensive solid waste and recycling benchmark surveys. These surveys include developing survey topics, conducting phone surveys and compiling and summarizing the results. The surveys have assisted jurisdictions in distinguishing differences in bundled rates with recycling and/or green waste collections, bin rental services, push rates and scout services included in the trash collection rate versus others with added fees for these various services, which can cause the collection rate to jump and sometimes nearly double the cost for service. SOLID WASTE MANAGEMENT, RECYCLING PLANNING AND AB 939 PLANNING DOCUMENTS California Communities: Inyo County, Rancho Santa Margarita, Santa Rosa, and Nevada County Ms. Baxter has assisted on a wide range of professional solid waste and recycling consulting services including, but not limited to, developing and monitoring solid waste and recycling activities to comply with AB 939 requirements, managing franchise agreements with permitted waste haulers and certified recycling facilities, preparing and monitoring grant applications for solid waste/recycling activities, and preparing annual reports with California Integrated Waste Management Board. Ms. Baxter has also assisted various jurisdictions with the preparation of AB 939 Section 2-19

35 Staff Qualifications Carrie Baxter planning documents, including gathering and compiling data for waste generation studies. SUSTAINABILITY AND SOLID WASTE / ZERO WASTE MASTER PLANNING California Communities: Carlsbad, Oakland, Paso Robles, San José, Santa Monica, Marin JPA and Counties of Alpine, Amador, Calaveras, El Dorado, Sacramento, Sonoma, Stanislaus, and Tuolumne Ms. Baxter assisted in the development of a coordinated strategy for universal waste and sharps collection in various California counties. Research included existing collection and public education strategies as well as identifying potential new methods to encourage or mandate retailers to share the responsibility and possible funding options. Ms. Baxter has provided assistance in zero waste planning, including compiling disposal and ADC tonnages, by material type, for a 5-year period. She also assisted with research into alternative fee structures in order to provide funding for Zero Waste programs, in order to help the cities and member agencies with plans to achieve Zero Waste. REFUSE VEHICLE STREET MAINTENANCE IMPACT FEES California Communities: Various Jurisdictions Ms. Baxter is providing on-going support of refuse vehicle street maintenance impact fee research and project analysis, including gathering, organizing and evaluating Annual Street Report data for various jurisdictions. She has assisted jurisdictions with determining a potential fee to be charged to their franchised haulers to recover residential street maintenance costs associated with solid waste, recycling and yard waste vehicles. RATE REVIEW AND FINANCIAL ANALYSIS California Communities: Redlands, Rolling Hills Estates and Windsor Ms. Baxter assisted in reviewing rate adjustment applications for franchise haulers. She has assisted in the preparation and analysis of rate models, in addition to the preparation of proposition 218 notifications and staff reports for presentation at City Council and public workshops. EDUCATION Associate of Applied Science Degree in Computerized Business Administration, 4.0 GPA Section 2-20

36 Since joining R3 in October of 2010, Mr. Zitron has been involved in a wide range of projects, including the following: COLLECTION SYSTEM PRIVATIZATION California Community: Hemet Mr. Zitron has assisted in analyzing the feasibility of solid waste collection outsourcing options for the city of Hemet. Staff Qualifications Jared Zitron FACILITY ASSESSMENT AND PLANNING DOCUMENTS California Communities: Redlands California Agencies: U.S. Army Corps of Engineers Mr. Zitron has been the lead data analyst for our current Landfill Siting Study, and has created a numerical-based model in excel to assist in said study. He has performed tonnage and population projections to estimate total available landfill capacity to 2045, and has calculated the number of years of potential landfill usage at current and estimated conditions. Mr. Zitron has also done extensive research on the potential impact of conversion technologies. SUSTAINABILITY AND SOLID WASTE / ZERO WASTE MASTER PLANNING California Community: Sunnyvale California Agencies: Department of Conservation Mr. Zitron is currently assisting the city of Sunnyvale with modeling of diversion tonnages and cost analysis associated with various diversion alternatives in support of the development of the city s Zero Waste plan. Mr. Zitron has done extensive research and analysis of the planning and practical implementation of zero waste policies. He has utilized the EPA s WARM model to project greenhouse gas emissions, and has assisted in the development of action plans to promote Extended Producer Responsibility and minimize municipal solid waste streams. RATE REVIEW AND FINANCIAL ANALYSIS California Communities: South Lake Tahoe, Mariposa County, El Cerrito. Mr. Zitron has assisted in the calculation and appraisal of rate adjustments for franchise haulers, as well as the analysis and preparation of rate models. Section 2-21

37 Staff Qualifications Jared Zitron CONSTRUCTION AND DEMOLITION DEBRIS RECYCLING California Community: San José Mr. Zitron has assisted the city of San Jose with its annual facility certification process for its nationally recognized Construction and Demolition Diversion program (CCCD). EDUCATION Bachelor of Science in Earth Sciences, University of California, Santa Cruz. Section 2-22

38 Since joining R3 in 2010, Ms. Lasiter has been involved in a wide range of projects, including the following: SOLID WASTE AND RECYCLING MARKET SURVEYS California Communities: Albany, Truckee, Paso Robles, U.S. Army Corps of Engineers Ms. Lasiter has conducted solid waste and recycling market surveys. She has developed questionnaires, performed interviews, and compiled acquired researched data into charts and tables for comparison analysis. Staff Qualifications Melody Lasiter SOLID WASTE AND RECYCLING PROCUREMENT California Communities: Fairfield, Novato, Paso Robles Ms. Lasiter has assisted with the preparation of Best Practices Franchise Agreements, including developing comparison charts, and incorporating current and future services into the agreements. She is also currently assisting in the development of an RFP document for the City of Fairfield. SOLID WASTE MANAGEMENT, RECYCLING PLANNING AND AB 939 PLANNING DOCUMENTS California Communities: Truckee Ms. Lasiter has assisted the Town of Truckee in researching Blue Bag recycling programs in California and nationwide. She obtained information by interviewing and assembling data from both solid waste haulers and individual jurisdictions. EXTENDED PRODUCER RESPONSIBILITY AND SUSTAINABILITY California Communities: California Department of Conservation Ms. Lasiter is conducting research in support of a study that is assessing the feasibility of expanding the use of refillable beverage containers in California. That research has included review of the current status of the use of refillables beverage containers globally, legislation in support of refillables, and the environmental impacts associated with various beverage container materials. RATE REVIEW, RECORDS REVIEW AND FINANCIAL ANALYSIS California Communities: Concord and Petaluma Ms. Lasiter assisted the City of Petaluma with the records and rate review of their franchised waste hauler. Ms. Lasiter was responsible for assuring that the rate application and records Section 2-23

39 Staff Qualifications Melody Lasiter included all of the required information. She also reviewed the accuracy of the projected adjustments to all expense line items, including projected tonnages and tipping fees for solid waste, yard waste and recyclables. CONSTRUCTION AND DEMOLITION DEBRIS RECYCLING California Community: San José Ms. Lasiter has assisted the city of San José with its annual facility certification process for its nationally recognized Construction and Demolition Diversion program (CCCD). EDUCATION Bachelor of Arts in Environmental Studies, University of California, San Francisco Section 2-24

40 Section 3 Related Experience R3 team members have provided various studies examining refuse collection, hauling and disposal practices throughout California. The following is an abbreviated list of those communities. Alameda County Waste Palo Alto Management Authority Petaluma Albany Piedmont Amador County Placer County Benicia Pleasanton Bradbury Pomona Burbank Sanitary District Rancho Cordova Calabasas Rancho Murieta Calaveras County Rancho Palos Verdes Carlsbad Redlands Castro Valley Sanitary Rohnert Park District Rolling Hills Estate Citrus Heights Sacramento County Duarte Sacramento Dublin Salinas El Cerrito San Bernardino El Dorado County San Carlos Elk Grove San Gabriel Emeryville San José Fairfield San Leandro Folsom San Ramon Hemet Santa Barbara] Humboldt County Santa Barbara County Irwindale Santa Clara County Lake Forest Santa Rosa Livermore South Bayside WMA Lomita State of California Los Altos Sunnyvale Marin County Hazardous U.S. Army Corps of and Solid Waste Engineers Management JPA Upland Merced County Windsor Monrovia Winters Montebello Yuba County Monterey County Yuba Sutter RWMA Novato Sanitary District Oakland Related Experience Section 3-1

41 Related Experience Oakland, CA Zero Waste System Design/Modeling and Procurement Assistance Potential Benefits: Procurement and implementation of new programs developed to meet the City s Zero Waste goals; and The new Zero Waste system will result in reducing the City s disposed waste to 40,000 tons per year. The City of Oakland (City) adopted a Zero Waste goal in 2006 to reduce the City s solid waste disposal by 90 percent by the year In determining how to implement that goal, the City has requested a two Phase project that develops a Zero Waste system model to provide direction for the collection contract procurement process. The R3 Project Team has been selected by the City to complete both Phases. Phase I will engage a collaborative process between the R3 Project Team and City staff to select and design a new system built on the principles of redesign, reduce, reuse, and recycle, and to propel the City toward its goal of achieving Zero Waste. The following ideas have been identified as opportunity areas to reduce waste and increase diversion: Eliminating landfill as the default option for discarded materials; Requiring all MFD and commercial materials to be processed before disposal; Requiring all C&D material to be taken to a C&D processing facility; Adopting an Equal Capacity ordinance; Providing mechanisms for Local green job creation; Adopting rate structures to provide strong incentive for waste reduction; Capping allowable (paid or rate-supported) disposal tonnage by franchised haulers; Adopting a non-exclusive franchised or permit system for self-haulers and self-hauler materials; Conducting separate procurements for collection, processing and/or disposal; Promoting performance-based procurement documents; Providing incentives for repair & reuse businesses; Implementing Wet/Dry collection systems; Establishing community-based diversion programs (com. gardens, reuse, materials exchange, etc.); and Providing carbon offset revenues. Phase II will be based on Phase I using the City s selected model scenario. R3 will work with the City to develop a RFP process and franchise agreement(s) that will obtain tangible, measurable diversion results. R3 Team Members: Contact: Richard Tagore-Erwin, Project Manager Ric Hutchinson, Carrie Baxter, Project Analyst Mr. Peter Slote, Recycling Program Specialist Section 3-2

42 Marin County and its cities have been leaders in environmental programs and have implemented many highly successful diversion programs. The Marin County Hazardous and Solid Waste Management Joint Powers Authority (JPA) was formed as a regional agency to represent 11 incorporated Cities, the County, and 10 Special Districts (Member Agencies) that provide for or administer solid waste programs. The JPA has established goals of 80 percent waste diversion by 2012 and Zero Waste by To address these goals, the JPA requested R3 Consulting Group (R3) to draft a Zero Waste Feasibility Study. The Zero Waste Feasibility Study is a working document that focuses on timeframes and instruction for specific program implementation to properly meet the JPA s goals of 80 percent waste diversion by 2012 and Zero Waste by R3 s work tasks have been divided in two Phase. In Phase I, we focused on the development of a regional Zero Waste Strategic Plan adopted by the JPA. During this phase, R3 team members: Evaluated existing programs; Selected and investigated options for program improvement and potential new programs to implement; Prepared a draft and final Zero Waste Feasibility Study; Held stakeholder meetings; and Held project management and project progress meetings. In Phase II, the focus is on development of jurisdiction-specific Action Plans for implementation of the programs and policies of the Zero Waste Strategic Plan adopted by the JPA. To promote regional consistency and effective programs, R3 is developing a Zero Waste Tool Kit for the JPA, including model documents for: Construction and Demolition Debris Ordinance; Commercial and Multi-Family Recycling Ordinance; Zero Waste Resolutions; and Franchise Agreement Language. Related Experience Marin County, CA Zero Waste Planning Services and Tool Kit Benefits: Provides detailed plan for achieving Zero Waste; Specifies responsibilities for Member Agencies, the JPA and the franchised waste haulers; Details policies and procedures to be adopted by the member agencies to support Zero Waste programs; and Offers model language for Zero Waste resolutions, C&D ordinance, Commercial and MFD recycling ordinance, and franchise agreements for adoption by the JPA and Member Agencies. R3 Team Members: Contact: Richard Tagore-Erwin, Project Manager Ric Hutchinson, Project Analyst William Schoen, Project Analyst Carrie Baxter, Project Analyst Mr. Michael Frost, Program Manager Section 3-3

43 Related Experience San José, CA Solid Waste Procurement Services Benefits: Saved city residents approximately $70M over contract term; and Expanded residential and commercial solid waste and recycling programs. San José (City) utilizes franchise haulers to provide collection of refuse, yard trimmings and recyclables to approximately 200,000 single-family residential units and 85,000 multifamily residential units. In 2000, the City was interested in administering a competitive procurement process for these services in an effort to reduce program costs and strengthen the franchise agreements. A primary goal of the City in this project was to minimize disruption to the residents throughout the procurement process and hauler transition period. The City engaged R3 team members Ric Hutchinson and Richard Tagore-Erwin to provide assistance on this project. As part of the RFP preparation process, Mr. Hutchinson and Mr. Tagore-Erwin met with City staff to develop the initial project plan and clarify the steps in the RFP distribution and evaluation process. At the conclusion of the project planning phase, the team members assisted the City in the preparation of the RFP package, including a project description and background, proposal instructions, draft contract language, cost proposal forms and various appendices. The City elected to divide the services into the following Service Types and Service Districts: single-family solid waste and recycling collection services (3 districts); multi-family solid waste and recycling collection services (2 districts); and yard trimmings collection and residential street sweeping services (3 districts). The proposers were allowed to submit cost proposals on any combination of services and districts; however the City determined that it would not award more than two of the three single-family or yard trimmings/street sweeping districts to any one hauler, but would award either one or two of the multi-family districts to a single hauler. In addition to assisting in the preparation of the RFP documents, Mr. Hutchinson and Mr. Tagore-Erwin were asked to develop an evaluation methodology that would allow the City to determine the service district combinations that would provide the lowest and best service for the City. This required that an evaluation model be developed to quantify and evaluate over 7,000 service rating and cost rating combinations. This competitive procurement process allowed the City to execute agreements with several haulers, allowing the City to save an estimated $70M over the contract term. R3 Team Members: Ric Hutchinson, Project Manager Richard Tagore-Erwin, Project Analyst Contact: Ms. Donna Perala, Environmental Services Specialist Section 3-4

44 R3 was engaged by the South Bayside Waste Management Authority (SBWMA) to assist with the joint procurement of solid waste, recyclables and yard waste collection services and recyclable material processing and transfer station operations. SBWMA is a joint powers authority comprised of 12 member agencies in San Mateo County. It assists member agencies in the provision of cost-effective waste reduction, recycling and solid waste programs through franchised collection services and the operation of the SBWMA s Shoreway Recycling and Disposal Center (SRDC). The current collection agreements, and the SRDC operating contract, expire on December 30, The SBWMA service area encompasses over 90,000 homes and 10,000 businesses. The procurement provides for breaking the SBWMA Service Area into to relatively equal size zones. Separate contractors may be selected for each zone or a single contractor may be selected to provide collection service throughout the service area. Operation of the SRDC may be awarded to a contractor selected to provide collection services or an entirely different company. Related Experience South Bayside Waste Management Authority Procurement of Solid Waste Collection and Facility Operation Services Our Work Plan was designed to allow R3 to act as a member of the contractor Selection Committee and assist in the following aspects of the procurement project: Evaluating of all proposal documents; Facilitating vendor interviews and site visits; Participating in Selection Committee meetings; Preparing all memorandums, scoring sheets, reports, and recommendations; Preparing all presentation materials and making presentations to the SBWMA Board and each of the member agencies; and Finalizing the franchise agreement(s) and the SRDC operating contract. R3 Team Members: Contacts: Ric Hutchinson, Co-Project Manager Richard Tagore-Erwin, Co-Project Manager William Schoen, Project Support Kevin McCarthy, Executive Director Section 3-5

45 Related Experience Sonoma County Waste Management Agency, CA R3 was engaged by the Sonoma County Waste Management Agency (County) to evaluate various solid waste management system program options for the County s franchised services. R3 s primary objective was to evaluate a wide range of options related to, among other things, the size and number of service districts and the structure of the franchise agreements. The pros and cons of each of the options were presented and compared to current franchise requirements. Issues evaluated included the following: Analysis of Franchise Districting and Program Options Benefits: Provided base service levels and hauler performance standards; Developed balanced district sizes; and Documented disposal and diversion tonnages. Boundaries for exclusive franchise areas (number of service areas, waste sheds for current transfer stations); Exclusive vs. open market for commercial recycling and debris box services; Mandatory collection vs. subscription service for specific service areas (countywide, urban, rural, etc.); The appropriate amount of franchise fees; Bundled customer rates for commercial recycling; Performance standards for various programs; Street sweeping included in the exclusive franchise versus a separate agreement; Collection Vehicle Requirements ( Clean-air vehicles, Split body vs. conventional trucks, Weight limit on collection vehicles, etc.); and Proposition 218 compliance requirements. The analysis identified the potential impact on customers, haulers, and the County in terms of program requirements, costs, revenue to the County, and the impact on a future competitive procurement process. R3 developed the analysis on these various issues and will be assisting County staff with the presentation of the findings to the County Board of Supervisors. R3 Team Member: Contact: Richard Tagore-Erwin, Project Manager Mr. Donna Caldwell, Integrated Waste Specialist Section 3-6

46 R3 was engaged by the South Bayside Waste Management Authority (SBWMA) as part of a consulting team to assist it with the review of various program and facility alternatives. The SBWMA is a joint powers authority comprising 11 member agencies in San Mateo County. There are approximately 90,000 single-family households and 10,000 commercial accounts in the SBWMA area. The SBWMA owns the San Carlos Transfer Station and MRF and contracts with BFI/Allied for residential and commercial solid waste collection and recycling services, operation of the transfer station and MRF and long-term disposal services. Both the collection franchise and facility operating agreements with BFI expired in 2009 and the SBWMA undertook a process to evaluate various program and facility options as part of its efforts to procure collection, material processing and transfer services. The objective of this effort was to identify program and facility options that the SBWMA may wish to include in its future collection and facilities contracts. R3 had the lead role in evaluating residential collection options and facility program options and provided support for the review of multifamily and commercial recycling options. One of the key issues addressed as part of the process was the potential for converting from the manual bin recycling system to either a dual stream split cart or single stream cart based recycling system. That analysis, which R3 led, included assessing the potential impact of dual stream and fully commingled cart based systems on diversion levels, recovered material quality, collection and processing costs and material sales revenue. As part of that review, consideration was given for the ability to convert the SBWMA s current materials processing system, which is designed for source separated materials, to a fully-commingled processing system. The analysis built upon a related analysis that was conducted by Mr. Schoen several years ago as part of the development of the SBWMA s Long Range Plan. Related Experience South Bayside Waste Management Authority Program and Facility Planning Services Benefit: Designed of new programs and services to increase diversion; and Provided detailed program analysis to support the procurement of collection services. R3 Team Member: Contact: William Schoen, Project Manager Richard Tagore-Erwin, Project Analyst Kathleen Gallagher, SBWMA Programs Manager Section 3-7

47 Related Experience Citrus Heights and Rancho Cordova, CA Solid Waste Procurement Services for Multiple Jurisdictions Benefits: Cost efficiencies through economies of scale; Increase in number of interested vendors due to larger customer base; and Potential for rate reduction due to larger customer base. The Cities of Citrus Heights and Rancho Cordova engaged R3 to assist on a concurrent Request for Proposals (RFP) process for residential solid waste collection and recycling services. The Cities had received solid waste services from the County of Sacramento since the late 1960 s. After incorporation, both Cities chose to solicit proposals for solid waste services in order to gain local control over the program selection and implementation. The Cities engaged R3 to assist on the project, and developed the following project goals: Increase the range of materials accepted in the curbside recycling and bulky waste collection programs to maximize landfill diversion; Require the selected hauler to provide solid waste collection and recycling services to City facilities and bus stops at no additional charge; Increase the level of Franchise Fees collected during the Contract term; and Reduce rates. R3 recommended that the Cities administer a Concurrent RFP Process, whereby a single RPP document would be distributed for the two City Service Areas. Under this approach, each City would have the ability to design its own programs and execute Contracts with separate vendors. The primary objectives of the concurrent process were to save on the RFP process administration costs and to generate a high degree of competition by offering a larger account base. R3 worked extensively with staff and residents of both Cities to develop the RFP documents, including the procurement instructions, the draft contract language and the proposal cost and evaluation forms. R3 Team Member: Contacts: Ric Hutchinson, Project Manager Mr. David Wheaton, Citrus Heights General Services Director Mr. Curt Haven, Rancho Cordova Director of Economic Development Section 3-8

48 The Rancho Murieta Community Services District (CSD) engaged R3 Consulting Group to administer a full service procurement process for residential solid waste collection and recycling services. The CSD has received residential solid waste and recycling services from the Sacramento County Department of Waste Management and Recycling since the late 1960 s. The primary objective of the CSD Board of Directors in the decision to administer a procurement process was to have a contractual relationship with the solid waste service provider. This will allow the CSD to design collection programs, control service rates, collect a Franchise Fee and allow the community to give input into the design and selection of new programs. R3 team member Richard Tagore-Erwin conducted a series of workshops to allow the community to provide feedback into the procurement process. The community meetings focused on several important issues, including the following: Weekly vs. bi-weekly collection of greenwaste and recyclables; The use of alternative fuel vehicles in the collection fleet; Responsiveness of the service provider to the needs and requests of the community; The size, color and configuration of collection carts; and Implementation of an on-call bulky waste collection program, with each resident allowed to request up to four collection events per year. Based on results from the proposal, R3 anticipates that the CSD will receive increased service and approximately 30 percent reduction in customer rates. As part of this project, R3 will also prepare a billing system and solid waste ordinances for the CSD to administer. Related Experience Rancho Murieta Community Services District, CA Solid Waste Procurement Services Development of Solid Waste Ordinance Benefits: 30 percent reduction in rates and increased service level; CSD will receive Franchise Fee from selected hauler; and Increased responsiveness to the needs of the community. R3 Team Member: Contact: Richard Tagore-Erwin, Project Manager Mr. Ed Crouse, Community Services District Manager Section 3-9

49 Related Experience Sonoma County Waste Management Agency Development of Program Fee and Companion Financial Model Benefits: Retains revenue neutrality; Provides a stable source of revenue to the Agency; and Provides financial incentive that promotes diversion programs. R3 was recently engaged by the Sonoma County Waste Management Agency (Agency) to assist it with revising its current financing system. Since its inception, the funding source for the Agency has been an Agency Surcharge on tonnages delivered to the County s transfer stations and landfill. As disposal tonnages continue to decrease due to: increased waste reduction and recycling efforts; varying economic conditions; and lack of direct flow control revenues to fund the Agency have decreased resulting in an unsustainable funding model. The Agency retained R3 to conduct a study to develop a sustainable funding mechanism that converts the current Agency Surcharge based on solid waste at the point of disposal to one based on the quantity of solid waste, organics and recyclables set out for collection or self-hauled for disposal within the County. The major objectives of any proposed changes to the current Agency Surcharge system include the following: There should be no net change in the Agency revenues (i.e., revenue neutral for the Agency); There should be no net change in the revenues paid by the residential or commercial rate payers in each Member Agency jurisdiction (i.e., revenue neutral for each Member Agency); The per unit amount of any fee(s) should be the same for all Member Agencies; The Agency Surcharge should not place additional administrative requirements on the Member Agencies, including any requirements for the Member Agencies to collect fees; The Agency Surcharge should provide incentives to promote diversion over disposal; and The Agency Surcharge should provide a means for generating a stable funding source regardless of changes in disposal tonnages. As part of the work efforts to date, R3 developed a financial model to project tonnage by jurisdictions, hauling methods, type of materials collected, facilities used, and revenue associated with each of the tonnage flows. This information was used to develop three funding options to meet the project objectives. R3 Team Members: Contact: Richard Tagore-Erwin, Project Manager William Schoen, Project Analyst Carrie Baxter, Project Analyst Mr. Patrick Carter, Waste Management Specialist Section 3-10

50 R3 was engaged by the Alameda County Source Reduction and Recycling Board (Recycling Board) to perform a 5-Year Financial Compliance Audit pursuant to the requirements of Measure D. Measure D set forth countywide goals for the reduction and diversion of nonhazardous solid waste from landfills, created a framework for comprehensive source reduction and recycling programs, imposed a surcharge on waste landfilled in the unincorporated county to fund those programs and established the Recycling Board to oversee the distribution of funds and the conduct of countywide programs. The Audit involved a comprehensive financial review of Measure D revenues and expenditures for fiscal years 2001/2002 through 2003/2004 along with monitoring and reporting on compliance with the mandates of Measure D. The first phase of the audit focused on the receipts and expenditures of Measure D Funds of the Agency, and the Member Agencies along with those not-for-profit agencies receiving Grants from the Agency. In addition, the first phase included compliance testing of Measure D requirements as they relate to the receipt and expenditure of those funds. Related Experience Alameda County Source Reduction and Recycling Board Financial Compliance Audit R3 Team Members: Contact: Ric Hutchinson, Project Manager Richard Tagore-Erwin, Project Analyst Tom Padia, Source Reduction and Recycling Director Section 3-11

51 Related Experience Hemet, CA Collection System Privatization Customer Rate Comparison Survey R3 was engaged by the City of Hemet (City) to estiamte the value of the Solid Waste Division s operations to a private contractor, accounting for the following: Estimated value of vehicles, containers and other equipment, less any outstanding capital depreciation not realized by the City; Estimated value of the contract based on the projected revenues over the contract term that would be realized above a reasonable target profit level, accounting for the current rate schedule with an agreed upon annual adjustment methodology; Estimated value of the contract for the good will value due to an increase in market share by acquiring the City s operations; and Estimated value of the contract to raise the average customer rates in the surrounding area communities. R3 adjusted the projected value of the Solid Waste Division s operations to a private contractor to project the net value to the City for outsourcing services to a private operator to account for those City costs that would remain under private operations. These costs included direct and indirect staffing and operational costs (maintenance functions, customer service and billing) and any City overhead charges to the Enterprise Fund that would be reallocated to other City departments (corporation yard, management staff, insurance, etc.). R3 developed an estimate of the impact of outsourcing on customer rates. By outsourcing, the City can receive a substantial up-front payment and ongoing payments (franchise fees, vehicle impact fees, AB 939 Fee, etc.) from the hauler to fully cover the City s current net general fund transfers and any costs that would remain after outsourcing, but this may result in higher customer rates. As part of this project, R3 also conducted a rate survey comparing the City s rates and services to rates and services in surrounding jurisdictions. R3 Team Members: Contact: Richard Tagore-Erwin, Project Manager William Schoen, Project Analyst Carrie Baxter, Project Analyst Brian Nakamura, City Manager Section 3-12

52 R3 assisted the City of Pomona (City) determine whether it should continue to perform residential curbside collection services inhouse, or if the City should seek competitive proposals (Request for Proposals) for outside company(ies) to perform such services. As a first step, R3 analyzed the existing operations. Our review focused on the following: Determining if the Department is providing services with appropriate vehicles and crew sizes and achieving reasonable productivity levels; Determining the general condition of the Department s vehicles and containers, assessing the reasonableness of the Department s current vehicle and container replacement schedule and determining any additional funding required to provide for necessary vehicle and container replacement; Documenting the Department s safety record; Determining the value of the vehicles and containers currently used to provide collection services, including support vehicles, spares and inventory; Analyzing of potential revenue to the General Fund from in-house operations compared to franchised operations; and Analyzing of any operational costs that would continue to be borne by the General Fund under a franchised system. Related Experience Pomona, CA Collection System Privatization Customer Rate Comparison Survey R3 team members developed a 5-year rate plan to analyze various rate options over the 5-year planning period. R3 also conducted a rate survey comparing the City s rates and services to rates and services in surrounding jurisdictions. Next, R3 team members will assist the City with a competitive procurement process for franchised residential services. This will entail confirming the desired franchised services, drafting a franchise agreement, preparing an RFP, providing a final valuation of the Department s existing equipment, establishing an evaluation process and ranking system, distributing the RFP, conduction a pre-proposal conference and responding to questions, evaluating the proposals, interviewing top ranked proposer(s), briefing the City Council, assisting with negotiating the final agreement, presenting final negotiated information to City Council, and finalizing the franchise agreement. R3 Team Members: Contact: Richard Tagore-Erwin, Project Manager William Schoen, Project Analyst Carrie Baxter, Project Analyst Meg McWade Utilities Manager Section 3-13

53 Related Experience San Carlos, CA Construction and Demolition Debris Ordinance and Program Enhancements Benefits: Developed C&D reporting procedures and forms; Trained staff on C&D program requirements; and Identified C&D haulers and C&D facilities. R3 was engaged by the City of San Carlos to assist with expanding its construction and demolition (C&D) debris diversion program and increasing C&D diversion. The project objectives were to: 1. Develop administrative procedures, protocol, outreach and training that are in accordance with the C&D Ordinance; 2. Implement a process that will provide longevity of efficient and cost effective management of the C&D Waste Management Plans and deposits; 3. Develop suggestions on how to improve the C&D Ordinance including ways to increase reported diversion of materials and ways to integrate the C&D Ordinance with the City s Permit Streamlining program; and 4. Assist the Building Division with the administration, enforcement and reporting requirements of the City s C&D Ordinance. R3 presented the City with various recommendations for both increasing C&D diversion and streamlining the compliance process for both the Project Applicants and City staff. R3 also prepared revised Staff Policies and Procedures and supporting documents, as well as an automated Project Tracking Form to enable City staff to more effectively process and track Covered Projects and the compliance of those projects with the requirements of the C&D Ordinance. R3 Team Members: Contact: Richard Tagore-Erwin, Co-Project Manager William Schoen, Co- Project Manager Mr. Brian Moura, Assistant City Manager Christopher Valley, Building Official Section 3-14

54 R3 was retained by the City of San Jose to improve the City s nationally recognized Constructing and Demolition Debris program (CDDD). R3 project tasks include the following: Determine the composition of incoming and outgoing C&D materials at certified disposal sites; Analyze local markets for recycled C&D materials and identify potential partnerships or parallels that could be integrated into the C&D program; Survey other C&D recycling programs and obtain information on those programs that can be used as a basis for recommending options and enhancements to the City s current C&D; Identify and incorporate opportunities for increased diversion, highest and best use of recovered materials, and effectively align the CDDD Program with the City s waste reduction and environmental sustainability goals; Train City staff on facility operations (including trends in technologies), and historic, current and future C&D markets, and develop a comprehensive CDDD facility certification manual; Prepare a comprehensive CDDD Facility Certification Instruction Manual; Develop new compliance forms, data management processes and reporting procedures; and Audit and recertified C&D facilities, including analysis of materials used as alternative daily cover and beneficial use, local markets for recycled C&D and identification of potential partnerships and parallels that could be integrated into the CDDD Program. R3 is currently assisting the City with the 2011 facility recertification process. Related Experience San José, CA Construction and Demolition Program Update Benefits: Identify Best Practices for C&D diversion programs Recertify available C&D facilities Better define CDDD reporting process Train City staff on new program requirements R3 Team Members: Contact: Richard Tagore-Erwin, Co- Project Manager William Schoen, Co-Project Manager Ms. Kristina Gallegos Section 3-15

55 Related Experience Western Placer Waste Management Authority Review of Landfill and Materials Recovery Facility Contracts R3 team members were engaged by Western Placer Waste Management Authority (WPWMA) to perform a review and evaluation of the WPWMA Western Regional Sanitary Landfill s (Landfill) and Western Placer Materials Recovery Facility s (MRF) contractual and operational arrangements, including general consulting services agreements and current management, administrative economic, and operational practices. The primary objective was to assist WPWMA in the overall improvement of two key solid waste management services: materials recovery and final disposal. The ultimate goal was to provide these two solid wastes services with a high level of customer satisfaction, balanced with cost-effective, environmentally sensitive and efficient management and operational practices. The methodology of the review consisted of interviews with both the WPWMA s staff and the Landfill and MRF contract operators and their staff, review of historical operating data, and analysis of operator performance through site visits. In addition, a benchmark survey of surrounding jurisdiction s processing and disposal rates, levels of diversion, and methods of operation was also completed to provide a measurement of the WPWMA s program as compared to peer communities. The review s analysis of the efficiency and effectiveness of the current administrative structure and management activities included: The effectiveness of the manner in which operator, consultant and staff duties and responsibilities are currently divided; The applicability of the contracts used to define those duties along with the effectiveness of the contract language; The manner in which the contracts are currently administered; and The effectiveness of current materials recovery and final solid waste disposal practices, as well as potential strategies for optimizing operational performance. Operational and contractual options and alternatives related to the Landfill, MRF and Western Placer Household Hazardous Waste Facility were developed as part of this review. Where appropriate the economic analysts and value measurement as to the alternatives strong and weak points accompany each option and alternative presented. R3 Team Members: Contact: Richard Tagore-Erwin, Project Manager Ric Hutchinson, Project Analyst Mr. Will Dickinson, Solid Waste Division Manager Section 3-16

56 R3 was engaged by the City of Los Altos (City) to assist the City in an evaluation of proposals for collection and processing of recyclables, plant trimmings and other compostable organics and the collection and disposal of garbage. R3 worked directly with evaluation committee members consisting of City staff and the Chairman of the Environmental Commission staging several work meetings and conducting interviews with the three proposers. The evaluation team recommended that the City award a franchise agreement to Mission Trail Waste Systems (MTWS) based on evaluation of their proposal. Improvements to the franchise agreement included: More frequent (weekly) collection of recyclables and compostables; Higher diversion rates, 78 percent landfill diversion rate target; Significant expansion of recycling programs; New and clean CNG powered vehicles; No-charge commercial organics program; Automated collection; All new City waste and recycling carts; Full container backyard service; Seven day downtown waste pick up; Fully updated web page and GPS monitoring technology; Weekly curbside limited hazardous waste pick up; and Twice a year large item/bulky pick up. R3 was also retained by the City following the award of the franchise agreement to MTWS to assist with the transition from its current franchised hauler to MTWS. R3 s primary role is to provide technical support and to assist the City s staff with the management of the transition process. R3 will prepare a detailed compliance checklist specifying all contractual requirements and implementation schedules. In addition, we will facilitate project meetings with the transition team comprised of City staff and the new service providers. Related Experience Los Altos, CA Solid Waste Procurement Services Benefits: Transitioned to automated collection system; Implemented minimum hauler diversion requirements; Mandated commercial/mfd recycling; and Implemented air quality standards for collection vehicles. R3 Team Members: Contact: Richard Tagore-Erwin, Project Manager Carrie Baxter, Project Analyst Mr. Jim Gustafson, Engineering Services Manager Section 3-17

57 Related Experience Castro Valley Sanitary District Collection Procurement Services Benefits: Implemented new residential and commercial; Implemented bundled commercial recycling program; and Implemented new diversion requirements. R3 assisted the Castro Valley Sanitary District (District) in conducting a competitive process to procure high quality services using state-of-the-art technologies for solid waste, recyclables and compostables collection and processing services. The District wanted to use the procurement process to improve residential and commercial programs and update the franchise agreement in order to meet their goal of achieving a 75 percent diversion level. R3 acted as an extension of District staff and assisted in the following aspects of this procurement project: Worked with City and StopWaste.org staff to develop new program requirements. Prepared the RFP package, including program requirements, the franchise agreement, pricing options and service cost forms etc.; Conducted a series of community workshops (2); Participated in Solid Waste Committee meetings (6); Participated in District Board meetings (5); Developed a mailing list of potential proposers; Issued the RFP to qualified waste haulers; Conducted a pre-proposal conference with potential proposers; Prepared written responses to questions submitted regarding the RFP, and preparing addenda as necessary; Conducted interviews with proposers; Assisted in the evaluation of responses from proposers; Assisted District staff with the presentation of the results of the evaluation process and staff recommendation to the District Board; Conducted negotiation sessions with the selected hauler; Finalized the franchise agreement; and Assisted District staff with staff reports, memorandums, and presentation materials for the Board. R3 Team Members: Contact: Ric Hutchinson, Project Manager Richard Tagore-Erwin, Project Support Mr. Roland Williams, Jr., General Manager Section 3-18

58 The City of Colton was experiencing severe programmatic and financial problems with its municipally operated solid waste collection system. The City s solid waste enterprise fund was operating at a $2 million annual deficit, refuse containers were collected manually and many commercial customers were not properly billed for service. The first phase of this project focused on evaluating the City s solid waste and recycling operations, including a management analysis of the City s Sanitation and Recycling Division. R3 team member Richard Tagore-Erwin led the project team in determining the capital and operating costs necessary to increase the efficiency of the City s collection system while decreasing the cost to ratepayers. This entailed providing recommendations on routing, collection vehicles and staff utilization and collection container alternatives. Additional analysis was performed on the potential cost savings to the City if collection operations were privatized. Several options were presented to the Colton City Council, after which the Council voted to privatize the collection operations. Mr. Tagore-Erwin then prepared a detailed Request for Formal Qualifications and a Request for Formal Proposals, evaluated responses to the procurement documents and negotiated the franchise agreement. The project resulted in the following benefits to the City: Residential rates decreased by approximately 20 percent, while moving to a fully automated collection system; Implementation of commercial recycling programs; The City received a cash payment of approximately $2.8 million for its outdated collection fleet; and The City receives annual franchise fee revenues of approximately $700,000. Related Experience Colton, CA Solid Waste Procurement Services Performance Review Collection System Privatization Benefits: Decreased all collection rates; Implemented automated collection; and The city received over $10 million in cash, capital investment and franchise fees. R3 Team Member: Contact: Richard Tagore-Erwin, Project Manager Mr. Nabar Martinez, City Manager Section 3-19

59 Related Experience Piedmont, CA Solid Waste Franchise Agreement C&D Ordinance R3 assisted the City of Piedmont (City) in revising the Municipal Code for solid waste management in its entirety, and updating other municipal code references related to solid waste management to reflect current policies and the new franchise agreement. In addition, R3 identified related references in other areas of the Municipal Code that needed to be revised for consistency in terminology on the proposed language. R3 prepared draft language that followed current Municipal Code format incorporating topics into the revised Municipal Code to include items such as: Definitions (solid waste, garbage, recyclables, etc.); Hauler collection services requirements (operating hours, truck size, noise, etc.); Collection containers (access to property for on-premise collecting, where to place containers for curbside collection, use of contractor provided containers); Hours and days for residents to set out and remove carts for collection; Landscapers/gardeners use of residential organic carts; Use of biodegradable bags; Recyclables and organic waste overages; Restrictions and unacceptable materials (E-Waste, U- Waste, burning, stockpiling, burying solid waste, etc.); Construction and demolition materials (diversion requirements, tie in with building permits, etc.); and Rate setting (by City Council resolution, public hearings, etc.). R3 Team Members: Contact: Richard Tagore-Erwin, Project Manager Ms. Kate Black, City Planner Section 3-20