Veolia Australia and New Zealand

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1 Veolia Australia and New Zealand

2 Veolia has over 4000 employees and operates across more than 120 locations in Australia and New Zealand.

3 Solving our client s biggest environmental challenges across water, waste and energy. Across Australia and New Zealand, customers are facing increasing challenges, many of which relate to managing asset costs, competition for resources or ensuring competent skills management; all the while maintaining focus on environmental and social performance in an ever challenging regulatory environment. With this in mind, water, waste and energy often factor high on our customer s lists of challenges and priorities. As such, Veolia is in a position to deliver an interconnected environmental solution that assists our client s to achieve their core performance metrics. Veolia is the regions only environmental solutions organisation with specific capabilities across water and wastewater treatment, energy management, waste and resource recovery solutions, and industrial cleaning and facilities maintenance services. Key references and locations. GLOBAL Revenue (2016): 24.39B Employees: 163, million residents provided with drinking water 61 million people provided with wastewater treatment services Collection services for more than 39 million people on behalf of local authorities AUSTRALIA AND NEW ZEALAND Revenue (2015): A$1.45B Employees: 4, water and wastewater treatment plants 120 waste management, resource recovery and industrial cleaning sites Provided water services for more than 4 million people 779 heating and cooling networks managed Delivered waste management and recycling services for over 60,000 customers

4 Always safe. No compromises. Veolia is committed to continually improving our safety culture, one that is supported by robust systems, reliable products, as well as efficient processes and procedures. Our Always Safe charter underpins our safety performance, signaling that we do not accept any compromises which can impact our own or our customer s ability to undertake work in a safe and protected manner. Veolia works with our staff, our clients as well as peak industry bodies to implement best-practice performance across environment, health and quality systems. Veolia s key performance targets include: Zero LTIFR 33% reduction in SIFR 29% increase in hazard/near miss ratio Retention of triple certification across ISO 14001, ISO9001 and AS/NZ % of all sites complete and pass auditing process Document review and implementation of corrective actions to be completed in less than 90 days

5 Water and wastewater treatment. Specialising in the outsourced management of water and wastewater services, we work with local authorities, industrial and commercial clients to design, build, own, operate and maintain their unique assets. We offer specific technological solutions such as the supply of process water, cooling water and ultra-pure water, water and wastewater treatment, recycling and reclamation. We can also offer clients service-based contracting models, providing long-term performance guarantees and visibility of the total cost of operation. Key areas of Veolia s water capabilities include: Water and wastewater treatment Desalination Recycled water for reuse Water for industry

6 Waste management and resource recovery. Providing environmental solutions for the collection and recovery of commercial and municipal waste, we work with clients to devise a custom waste treatment and recovery plan for their specific waste streams. Our focus is to realise opportunities to turn waste into a secondary resource; thereby, reducing waste-related environmental impacts. This is achieved by providing customers with: Waste assessments Solid waste collection Liquid and hazardous waste collection and treatment Resource recovery and recycling Construction waste collection and disposal Event waste services Greenhouse gas reporting Educational material

7 Energy solutions. Delivering end-to-end solutions for energy supply and use, we are able to holistically manage energy performance contracts, district energy networks and industrial utilities, as well as provide maintenance and technical services for commercial and industrial building operations and networks. Leveraging our global network of resources, Veolia can deliver sustainable energy management solutions through: Our solutions which address energy and operational requirements, enable our customers to focus on maximising the performance of their core business. Energy performance contracts Heating, ventilation and air-conditioning Facilities management Building management systems Waste-to-energy recovery Power generation District energy

8 Industrial services. Serving clients within heavy industries such as mining, oil and gas, and manufacturing; Veolia can provide complete facilities management that is inclusive of: High pressure water jetting Chemical cleaning Civil and facilities maintenance services Refractory management Installation and shutdowns Scaffolding Through a multi-technical solution, Veolia can also devise a suitable water and energy management plan that includes the operations and maintenance of on-site assets.

9 Community engagement and collaboration. As a provider of essential services across water, waste and energy for municipal, commercial and industrial sectors, Veolia realises the importance of successfully collaborating with communities and stakeholders where we live and operate across Australia and New Zealand. Veolia contributes more than A$1 million dollars to local community and corporate development projects each year. In addition, Veolia supports many grass-roots events with financial and in-kind support.

10 Committed to diversity. Veolia has now launched its 2014/16 Reconciliation Action Plan, which sets out our targets to lessen the gap between Indigenous and non-indigenous Australians within recruitment, learning and development and throughout the supply chain. Supporting local community. Since 2005, Veolia has contributed more than $4 million to the Veolia Mulwaree Trust. The trust manages and distributes funds to not-for-profit community groups and organisations on behalf of Veolia, owner and operator of the Woodlawn Eco-Precinct, for the benefit of the former Mulwaree Shire Council area as well as its immediate surrounds. International aid. Veolia supports a number of international initiatives committed to improving the lives of those disadvantaged by natural disasters. Delivering financial and in-kind support to organisations such as WaterAid ensures that people experiencing hardship beyond our own borders are given greater access to clean water, sanitation, education and health. Connecting through partnerships. Veolia has partnered with the Sanitarium Weet-Bix Kids TRYathlon program to educate participants about the value of recycling and ensuring good environmental behaviour. Our TRYrecycling program, helps more than 15,000 children to understand the value in reducing, reusing and recycling the waste they generate.

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12 Resourcing the world VEOLIA AUSTRALIA AND NEW ZEALAND

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