World s st UV Water Purifier equipped with ESS Technology

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1 Ion Exchange (India) Ltd. Is a leader in the business of water treatment and solution that are so vital to people's lives and the environment. For more than five decades, Ion Exchange (India) Ltd., has pioneered many path- breaking innovations in the field of engineering and marketing to provide a one-stop solution for industry, homes and the communities, Bearing testimony to this are more than 35,000 water treatment installation worldwide. Our plant have been exported to USA, UK, South East Asia, Japan, Middle East, Far East as well as neighbouring countries like Bangladesh, Nepal, Mauritius and Sri Lanka. In the consumer market, under the flagship of the Zero B Brand, the company has introduced products catering every need of the customer. From Online Water Purifiers to the most advanced Reverse Osmosis Water Purifiers, from drinking water vending machines to bottled packaged water, to name a few, Ion Exchange (India) Ltd. Has led virtually every breakthrough in the Indian market fulfilling the company's vision : To be a leader in our business which is so vital to people's lives and the environment. UV Water Purifier UV GRANDE World s st UV Water Purifier equipped with ESS Technology Home Water Solutions: Ion Exchange (India) Ltd., Ion House, Dr. E. Moses Road, Mahalaxmi, Mumbai , Tel.: / 2207 Fax: SMS ZEROB to zerob@ionexchange.co.in Web: Nov 13/03

2 CONGRATULATIONS Dear Customer, You are now a proud owner of Zero B UV GRANDE from the house of Ion Exchange (India) Ltd. World s 1st UV water purifier equipped with ESS technology that protects the tank water 24 x 7 to prevent germ build up. We thank you for giving us the opportunity to serve you. We are committed to provide you the same level of satisfaction which thousands of our valued customers have enjoyed in the past. We are pioneers of water treatment technology in India. For almost five decades, our technological innovations have combated different types of contaminants present in water, to make it pure and safe for your different use. In our endeavor to further establish a closer relationship with you, we have created a 24 hours Customer Care Help Desk no for all your queries / complaint. The water care personnel, who is a specialist in water treatment, shall visit you to attend your requirements. Thank you once again for giving us this opportunity to serve you. With Best Wishes, Ion Exchange (India) Ltd. Home Water Solutions: Ion House,Dr. E. Moses Road, Mahalaxmi, Mumbai Tel.: / 2207, Fax: SMS ZEROB to zerob@ionexchange.co.in Website: CONTENTS Congratulations 1 Introduction 3 How Does Your Zero B Uv Grande Purifier Work? 4 Technical Specifications 6 Special Features 7 Indications 9 Components 10 Precautions In Installing The Unit 11 Installation 12 Flow Schematic 13 Mounting The Unit On The Wall 14 How To Use 14 Installation And Maintainance 15 Tank Cleaning 16 Do s And Don t s 17 Trouble Shooting 18 Service At Doorstep 19 Zero B Other Products 20 Service Coupons 22 Warranty Card 24 Business Reply Card

3 INTRODUCTION Ion exchange introduces a new revolutionary Zero B UV Grande water purifier which redefines the purity and security of the treated water. Ultraviolet disinfection is a well accepted natural, non chemical, environmentally safe technique for purifying physical & biologically contaminated waters. It is known that UV purifiers only deactivates or paralyzes disease causing microbes by altering genetic structure of cell and rendering them incapable of production. A lacuna of this technology is that some strains of paralyzed microbes may get reactivated or revived when exposed to direct sunlight. In conventional UV purifying systems, even the purest UV purified water that is stored in bottles or in containers can get re contaminated due to build up of slime or bacterial growth. This is a non remedial situation. The Zero B UV Grande water purifier is the Remedy against photo reactivation of microbes and recontamination of water. The unique built in ESS system (Electrolytic System Sanitizer) will release trace amount of silver and hydroxyl ions in the water. These ions will denature the paralyzed microbes completely by breaking the cell walls. This ensures complete elimination of microbes from incoming water to the tank, also protects the storage tank water 24 x 7 to prevent germ build up. This process keeps the tank water fresh for more than week incase of tank water not in use. HOW DOES YOUR ZERO B UV GRANDE WATER PURIFIER WORK? Zero B UV Grande purifier comes with following stages of purification. Stage 1 : Coarse Filtration Inlet water passes through integrity filter bag which removes particles like sand, silt, hair and other finer particles from incoming water. Stage 2 : High efficiency Filtration This filtered water undergoes a finer filtration through a dedicated 5 micron filter, which efficiently traps fine particles and suspended impurities. Stage 3 : UV Purification This highly filtered water passes though UV purification chamber. UV purifier deactivates/paralyses disease causing bacteria and viruses by disrupting genetic cell material. UV disinfection does not form toxic disinfection by products. Provides safe nonchemical disinfection The released silver and hydroxyl ions will also render residual protection and better shelf life to the purified water by eliminating the recontamination and slime build up of bacterial growth. 3 4

4 TECHNICAL SPECIFICATIONS Stage 4 : BAC Filtration This highly filtered and purified water then passes through a Bacteriostatic Activated Carbon filter (high grade silver impregnated carbon) which removes organic impurities, carcinogenic chemicals (such as VOC and THMs), chlorine, colour and odour from water. It also prevents the growth of bacteria on the carbon itself. This makes the water crisper to taste Stage 5 : Electrolytic System Sanitizer The product water can get re contaminated by external factors like unhygienic conditions and improper handling of the tank and also photoreactivation of the deactivated disease causing bacteria.. When the purified water passes through electrolytic System Sanitizer, the built in ESS will release trace amounts of silver and hydroxyl ions in the water. These ions will denature the paralyzed microbes completely by breaking the cell walls. This ensures complete elimination of microbes from incoming water. The released silver and hydroxyl ions will also render residual protection and better shelf life to the purified water by ruling out the recontamination and slime build up of bacterial growth. This ensures complete elimination of microbes from incoming water to the tank, also protects the water in storage tank water 24 x 7 to prevent germ build up. This process keeps the tank water fresh for more than week incase water from the tank is not in use PARAMETERS Product Dimensions (L x W x H) in mm Net Weight Gross Weight Output Flow rate INLET WATER CONDITIONS Inlet opening Inlet pressure Inlet Water TDS Turbidity Inlet Water Temperature Iron Silica Mn Free Chlorine ELECTRIC SUPPLY Operating voltage Power Rating ZERO-B UV purifier 270 x 230 x kg 7.1 kg litre/min Inlet opening from your ½ BSP male thread connection to 2.0 kg/cm 500 ppm 3 NTU C Nil Less than 0.5 ppm 230 VAC 15 watts PARAMETERS Coarse filtration Filtration UV lamp BAC ESS INDICATIONS Power On UV On UV Pass UV Fail ZERO B UV purifier Integrated filter bag Dedicated 5 micron filter Ultraviolet radiation UV wavelength 254 nm Bacteriostatic silver impregnated activated carbon Electrolytic System Sanitizer RED LED BLUE LED GREEN LED RED LED Inlet water must contain NIL total iron, manganese and hydrogen sulfide *Specifications are subject to change without prior notice. 5 6

5 BEST COMPLETE DOMESTIC WATER SOLUTIONS PROVIDER SPECIAL FEATURES Next Gen UV Technology The 6 Stage UV water purification system paralyses diseases causing bacteria & viruses by disrupting genetic cell INTELLIGENT AUTO FILL Ensure that the RO purifier never runs out of pure & safe drinking water ESS Technology Protects The tank water & prevents germ build up 24 x 7. Renders residual protection and better shelf life to the tank purified water by ruling out the recontamination and slime build up of bacterial growth LED Smart Indicator Indicates the good health of water purifier & water quality Power on : Blue LED UV on : White LED UV Life : Green LED UV Failure : Red LED Purification process ensures pure and safe water Wall Mount Model, Save your platform spaces DETACHABLE STORAGE TANK Ensure to keep 4 liters water ready for use always & also gives you extra advantage for easy cleaning & maintenance of tank AWARDED Zero B RO has been chosen as Indian s most preferred brand for 4 years in row Ion Exchange (India) Ltd. Best Water R & D and Technological Breakthrough By UNESCO and WQA 7 8

6 INDICATIONS COMPONENTS POWER ON A Blue LED will be activated to indicate power is ON UV ON A White LED will glow indicating the UV ON UV / ESS UV pass/fail A dual LED will glow indicating status of the UV purifier. A Green LED will get activated to UV pass status The same LED will turn from Green to Red indicating incase of UV failure Indicating LED Blue White Green/Red Main Body Sliding Tank Lock 4 ltrs Transparent Tank Faucet 9 10

7 PRECAUTIONS IN INSTALLING THE UNIT A Location of the unit Find a suitable position to install Zero B UV Grande on the wall Locate Zero B UV Grande in such a way to have easy access for dispensing Zero B UV Grande should be located close to an available tap or water outlet (not exceeding 1meter) All units are provided with extra length of tubing, Cut the extra length of tubing which is left after installation Wall mounted Zero B UV Grande should be located conveniently where the power outlet of 230 VAC is available B System Unit is not to be kept in closed environment. Sufficient space is required for ventilation Avoid any kind of high impact on the unit INSTALLATION 3/8 White Tube Installation requirement 2 Systems electrical requirement 230 VAC ± 20 % 5 AMP socket with kg/cm proper earthing point to be made at the point of installation Plumbing requirement ½ water line with minimum pressure of 0.5 and maximum of 2 kg/cm Ensure the raw water quality meets the required specifications 2 Ball Valve 3/8 X1/2 Hose Adaptor with silicon O Ring CPTAP 11 12

8 FLOW SCHEMATIC MOUNTING THE UNIT ON THE WALL PP SPUN WITH FILTER BAG UV CARBON CARTRIDGE WITH ESS Fix the mounting screws at the desired location Ensure that the screws are adequately grouted into the wall. Ensure that 15 mm of the screws is out of the wall surface Fix the Zero B UV Grande on screws and start the inlet water and electrical connection The tank may take approximately 2-3 minutes to get filled up RAW WATER CP TAP FR TANK HOW TO USE? Start the water connection (Open the tap) Switch on the mains power. A BLUE colored LED will glow indicating power on condition After few seconds, the WHITE colored LED will glow indicating the process of purification is on UV lamp/ ESS is activated The green LED will get activated indicating UV pass status. The purified water will get collected in the detachable 4 litres tank. Dispense the product water using the dispensing tap Do not switch off the power and the water

9 INSTALLATION AND MAINTAINANCE Operation After installing the unit allows the tank to fill completely with clean water to flush the system. Drain the tank and allow it to fill up again. The unit is ready to use. Maintenance Replace the cartridges as recommended for continuous efficient working of ZERO B UV Grande PP spun fliter with bag - After 6 months UV Chamber After 1 year Carbon cartridge with ESS - After 6 months Outer body of Zero B UV Grande purifier should be cleaned with soft cotton cloth TANK CLEANING Unlike other water purifiers the water tank remain clean because of inbuilt ESS system When to clean the tank? The tank should be cleaned During installation Once in a month or when not in use How to clean the tank? Switch off the power. Dispense all the water from the tank Pull out the tank gently from the unit clean the tank and the lid using mild liquid soap and fresh water. Ensure that the tank does not have any offensive smell before installing. It is highly recommended that the tank should be cleaned as per the above process 15 16

10 DO S AND DON T S TROUBLE SHOOTING DO S Ensure that your Zero B UV Grande unit has been installed at a cool, dry and well ventilated place and in vertical position. Clean the tank once in 30 days. Provide proper earthing to the unit. Problem Low product / No product water Problem Less inlet flow /press/tap water valve closed Power supply off Chocking of sediment filter Open the tap water valve Switch on the power supply Clean or change PPspun/sediment filter If you have not used the unit for more than 7 days, clean the tank before reusing the unit, as water might have contaminated due to long storage. Keep the tank lid closed securely to avoid exposure of water to airborne dirt and dust. Incase of cartridge replacement. Always call Zero B Customer Care Help Desk : Always use Zero B genuine spares for guaranteed performance & to protect your purifier. No display UV fail indication Water tastes and smells bad Chocking of carbon cartridge Problematic faulty PCB Life of UV purifier over Filters exhausted Clean or change carbon filter Call Zero B customer Care Call Zero B customer Care Clean the tank Call Zero B customer Care DON T S Expose the unit to direct sunlight Pass hot water through the unit as it may damage the filters. Your Zero B UV Grande is for cold water usage only 0 (max temp. 40 C). Place any heavy or dangerous objects on top of purifier as this may damage the body of your Zero B UV Grande Pull out the tank without switching off the unit and draining the water from the tank. Do not buy local spares, this will put a risk on your water purity and the purifier performance. Call Zero B Customer Care Help Desk No , incase of problem not resolved 17 18

11 SERVICE AT YOUR DOORSTEP The company offers you one year warranty for your Zero B UV Grande. After expiry of warranty you can avail the option of entering into Annual Maintenance Contract with us. For more details, do remember to ask for your copy of the contract from the company before the warranty period gets over. For registering your complaint please contact at Zero B Customer Care OTHER ZERO B PRODUCTS ZERO B EMERALD: RO water purifier removes bacteria, viruses, pesticides, harmful chemicals, heavy metals & other physical impurities from water. Gives energized water for healthy & active life. Improves the taste of pure water & makes it sweeter. Resin carbon cartridge acts as a back up for double purification. High capacity membrane helps the tank to fill up fast. Stylish and elegant looks. Membrane life enhanced by automatic cleaning at regular intervals. ZERO B PRISTINE: To avail the benefits of Free Service, Customer s need to register their details to Zero B Customer Care no or to zerob@ionexchange.co.in within 1 month from the date of purchase of the Product. Register your Invoice no.; date of purchase; customer s name; address; telephone no.; ID Reverse Osmosis (RO) water purifier Converts salty water to pure, crystal clear, natural tasting drinking water, Gives energized water, Fully automatic operations. Works on low pressure, Recovery of good water Upto 25% and salt rejection up to 95%, Automatic tank level control (Non wired) ensures pump cut-off, Auto Flush Timer, Double Safety Purifier provides additional safety & offers 100% germicidal protection, Storage capacity of 7 Ltrs. & flow rate 10 Ltr. / Hr; Dimension: (L x W x H/Weight) 320 mm x 320 mm x 400 mm/ 12kg. ZERO B AUTO SOFTENIZER The complete solution for all your hard water problem. Automatically adjust the recharging time to suit your changing water usage, Pre-fill salt tank with softened water only for better output, Double backwash option for optimizing, recharging and cleaning, Saves on soap & cleaning product and protect pipelines from corrosion, Dimensions: (1000 LPH/3A/6B)-13 dia x 54 height, Reduces maintenance of house hold appliances, cooking time & electricity bill, Permanent memory back-up of all programmed setting

12 OTHER ZERO B PRODUCTS Zero B INTELLO-IMS Technology The Intello Monitoring System Technology display accurate TDS, Flow rate, alarm for water quality and cartridge life. ESS Technology* - The Electronic System Sanitizer guarantees purification by Sanitizing the system completely at regular intervals, keeping the water tank free from slime and bacteria, maintaining the water purity levels and freshness for several days. Auto flush timer with membrane enhancer available in 15 / 25 / 50 and 100 ltrs capacity. SERVICE COUPONS rd 3 FREE SERVICE COUPON Model No. : Customer Name : Customer Mobile No. Customer s Signature Unit Serial No. : Delivery Date : Service Date : Service by/location Zero B eco RO Zero B eco RO has revolutionary HRR* technology that gives you 70% recovery of water in storage thank as compared to other RO water purifiers. Equipped with advanced ESS technology and 8-stage purification. This breakthrough in water purification comes after extensive 4 years of research by Expert Scientists at Ion Exchange (India) Ltd. Asia's largest water treatment company. The product is equipped with Automatic Power Flush ensuring the membrane life enhancer & ESS Technology which cleans purifier automatically & prevents germs build up 24 X 7. The 8 stage eco RO to ensure more pure water. Its comes with e health keeps the product water fresh for more than a week; eco RO is compact in size with elegant looks and excellent output performance which provides ultimate protection against all waterborne issues. ZERO B KITCHEN MATE: 6 stage Reverse Osmosis (RO) water purifier, under the sink design, saves kitchen space Remove dissolved salts, chemicals, pesticides & heavy metals from water. Fully automatic operate equipped with Auto Flush Timer. Double Safety Purifier provides additional Safety & offers 100 % germicidal protection. This product comprises of Unit, 8 ltrs Hydro Pneumatic Tank; Faucet. Unit Dimension in mm (L X W X H) 305 X 220 X 372 / Weight: 13kgs / Output Flow Rate : 5 7 liters /hours/ Hydropneumatic Tank *( Height x Dia) 368 x 267 nd 2 FREE SERVICE COUPON Model No. : Customer Name : Customer Mobile No. Customer s Signature st 1 FREE SERVICE COUPON Model No. : Customer Name : Customer Mobile No. Customer s Signature Unit Serial No. : Delivery Date : Service Date : Service by/location Unit Serial No. : Delivery Date : Service Date : Service by/location 21 22

13 SERVICE COUPONS After the machine is serviced, sign the coupon and give it to Water Care Service Engineer. Valid only for a period of one year from the date of purchase Non-transferable and non-extendable Cannot be encashed Ensure that the machine is services to your satisfaction before handing the signed coupon to the Water Care Service Engineer. WARRANTY CARD (To be filled by the Sales Representative and retained by the customer for reference) Unit Serial No. : Invoice No. : Dated : Date of Expiry of Warranty Customer s Name and Address After the machine is serviced, sign the coupon and give it to Water Care Service Engineer. Valid only for a period of one year from the date of purchase Non-transferable and non-extendable Cannot be encashed Ensure that the machine is services to your satisfaction before handing the signed coupon to the Water Care Service Engineer. After the machine is serviced, sign the coupon and give it to Water Care Service Engineer. Valid only for a period of one year from the date of purchase Non-transferable and non-extendable Cannot be encashed Ensure that the machine is services to your satisfaction before handing the signed coupon to the Water Care Service Engineer. Mobile No. : Resi. : Fax No.: Customer s Signature. : (I accept the terms and conditions of warranty) Stamp 23 24

14 WARRANTY CARD Please preserve this warranty card and ensure that this is duly stamped and signed by the company official Zero B UV Grande (therein referred to as the product) is warranted throughout India only by Ion Exchange (India) Limited (herein referred to as the company) as per the conditions printed herein: TERMS & CONDITIONS OF WARRANTY To avail the benefits of 3 free services, customer needs to register his/her details (Invoice number/ date of purchase / customer s name / address / telephone number) at our Zero B Help Desk, or post or within 1 month from the date of purchase of the product. The company s liability under this warranty shall remain valid if, and only if the product is duly installed by the company at the address specified in the invoice or where the installation is at a place other than specified in the invoice, such installation is undertaken with the consent of and by the company. The product is warranted against any manufacturing defect arising out of any faulty or defective material or workmanship for a period of 12 months from the date of purchase. The company s responsibility will be either to repair the defective components or exclude defects occurring because of abuse or faulty maintenance. Repairs of goods or parts by other and consumable components such as Cartridge No. 1, 2, 3 are not covered under this warranty. The company will be entitled to retain any defective part replaced under warranty. The company s responsibility under this warranty will confine to the first purchaser only, and will not apply or extend to any subsequent sale of the product by the customer. The customer will have no claim under this warranty in respect of death/injury to any person or loss/damage to any property caused as a result of equipment failure, breakdown or accident on utilization of goods not in accordance with the instructions in this user manual of any other circumstances beyond the control of the company. Any dispute arising out of this warranty will be settled in the courts at Mumbai city only. The customer shall notify the company in writing promptly of any defects notified and shall give the company adequate time to inspect, test and rectify them for which the customer will deposit the product if so required by the company, to the company office/service center along with the warranty and proof of purchase. Zero B reserves the right to make design and product changes, improves design or changes specifications at any time without contingent obligation to prospective buyers, or owners of product previous sold. Under no circumstances, the terms mentioned above are negotiable by any Zero B employee or its authorised service provider. The company will provide the service / installation within the municipal limits or network locations, outside the service area any service will be on chargeable basis