SPEP-PERATION WHAT A SERVICE PROVIDER NEEDS TO KNOW

Transcription

1 SPEP-PERATION WHAT A SERVICE PROVIDER NEEDS TO KNOW ADAPTED FROM: SPEP SCORING AND PROGRAM CERTIFICATION TRAINING GABRIELLE LYNN CHAPMAN, PH.D., COURTESY OF PEABODY RESEARCH INSTITUTE, VANDERBILT UNIVERSITY PRESENTED BY Lisa J. Freese and Shawn Peck Juvenile Justice System Improvement Specialists PSU EPISCenter PCCYFS 2014 Annual Spring Conference

2 2 OVERVIEW SPEP in Pennsylvania Juvenile Justice System Enhancement Strategy Pilot County Updates Brief SPEP 101 Key Drivers Program Improvement Program Improvement Lifecycle The SPEP interview Components of Score How does my organization prepare for SPEP? Pennsylvania s Progress

3 SPEP IN PENNSYLVANIA Partnership probation & providers Quality improvement process Aimed at reducing recidivism 3

4 JJSES CONTEXT 4

5 JUVENILE JUSTICE SYSTEM ENHANCEMENT STRATEGY (JJSES) FRAMEWORK 5

6 SPEP IN PA CONT. 6 5 Pilot counties Berks Allegheny, Bucks, Dauphin, Lehigh Roll-out strategies Community-based Residential State-level advisory group EPISCenter role in rollout

7 SPEP 101: A BRIEF OVERVIEW OF WHAT SPEP IS AND HOW THE SPEP PROCESS WORKS Dr. Mark Lipsey, Peabody Research Institute, Vanderbilt University 7

8 SPEP 101 CONT. Meta-analysis of 500+ published and unpublished studies of programs designed to reduce delinquency 8 There were 4 key findings from Dr.

9 4 KEY FINDINGS 9 1. Philosophy Matters Ø Control vs. therapeutic orientation 2. Comparable Impact Ø Homegrown vs. model programs 3. 4 factors strongly related to recidivism reduction: Ø Ø Ø Ø Youth risk level/aggressive or violent history Program philosophy and type Quality of service Amount of service 4. Score is predictive Ø Arizona study programs that scored 50 had positive impact on recidivism reduction

10 KEY DRIVERS OF EFFECTIVENESS Service Type SPEP Assessment Provider Delivery Probation Usage 10

11 PROGRAM IMPROVEMENT 11 Our goal with SPEP is to improve the services offered to juvenile justice involved youth in Pennsylvania. High quality services that target the right kids for the right amount of time will have the

12 PROGRAM IMPROVEMENT LIFECYCLE SPEP Assessment Plan Implementation Service Type Understanding SPEP (score) SPEP Assessment Provider Delivery Probation Usage Improvement Plan Improvement Implications 12

13 WHAT HAPPENS DURING THE SPEP INTERVIEW? 13

14 WHAT HAPPENS DURING THE SPEP INTERVIEW (FOR REAL)? Information sharing between provider(s) and SPEP scorer(s) Discussion of how program is run, who runs it, what is covered, what days, etc. Review of program materials 14 Provider tells the story which can reveal details that otherwise could have been missed

15 COMPONENTS OF THE SPEP SCORE 15 Classifying Service Type Scoring Service Quality Measuring Amount of Service Level of Risk (YLS)

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17 SERVICE TYPE CLASSIFICATION 17 Matching your program or service to SPEP Service Type Categories found in research Applies only to therapeutic programs with a sufficient research base* Must be based on detailed descriptions of the nature of the services provided Includes both primary and supplemental services

18 Restorativ e Restitution/ Community Service Mediation Therapeutic Services Counseling Individual Mentoring Family Family Crisis Skill Building Behavior Management Cognitive Behavioral Therapy Social Skills Training Group Challenge Mixed Remedial Academic Program Job Related Training 18

19 SERVICE TYPE CLASSIFICATION Proceeds in two stages: Determine the broad category into which the program fits Restorative Counseling and its variants Skill-building Determine the specific program type within that broad category (e.g., individual counseling, family counseling, etc.) 19

20 20 DETERMINING THE CORRECT SERVICE CATEGORY How the program operates on a day-today basis; The structure of program delivery; The content of what is covered in the service; and

21 CLASSIFICATION TOOLS SPEP Program/Service Classification Guide Full Program Profile for Full Program Profile SPEP Program/Service Classification SPEP Supplemental Components Demographic Program Profile Cost 21 Name of Program Bundle Empower Youth Key Program Components - Gen Description GENERAL DESCRIPTION: Program primarily involves process group and mentoring with adult volunteer; once registered as a participant, probation officer notified and a home visit (in person preferred but via phone if necessary) conducted to explain program, obtain parent/guardian consents, and conduct the mentor match assessment (within 1 week of registration); Once in the program 1.) kid attends two weekly group sessions (10-12 kids) with LCT - mixed topics to include conflict management, communication, self esteem and social interaction skills; kids can discuss issues at home, school, their mentor, etc. 2.) Kids are assigned a volunteer mentor (qualification needed = successfully complete Empower course) who is required to meet with the child at least 1 time per week and submit a report to Empower Youth regarding the child's progress, behavior and goal attainment; mentors also work with child to develop academic and behavioral goals as well; events are planned 1/month for mentors and kids; mentors also functionas liason with probation officer & school as needed and advocate for the child 3.) Behavioral contracting is used as well with kids who meet their goals rewarded with tickets to attend special events (e.g., sporting events) with their mentor; parents/guardians are also involved in reporting about the child's issues/challenges with regard to the goals set by kid and mentor 4.) referrals such as indiv therapy, drug/alcohol therapy, mental health, assits with community transport, educ/ged resourcesn are done on an as needed basis my full time Empower staff (non clinical). LOCATION TYPE: in home (initial home visit) and offsite events but primarily at Holly-Smith Community Center TIME: 90 days to 6 monthstraining/quality: min of BS/BA for family & mentor research specialists who do home visits (2 happen to have ms/ma and use these for kids who need higher level assistance); 40 hour volunteer orientation for mentorsa that includes shadowing; 20 hrs ongoing learning per yr; required for specialists; counselors who run Youth Circle must be LCSWs or MS/MA in psychology and all had to have at least 1 yr of field experience to be Service Name (may be same as Program Bundle) Empower Youth Circle Empower Partners Empower Partners SPEP Match Category counseling counseling skill building SPEP Match Sub- Category Group Mentoring Behavioral Contracting Special Population Served NONE - Gen Pop NONE - Gen Pop NONE - Gen Pop Risk (based on instrument) Overall: med to hi; low risk/ specific need Overall: med to hi; low risk/ specific need Overall: med to hi; low risk/ specific need; the 5+ hr/week service reflects a higher need and/or higher risk juvenile Age Served primary primary primary Gender Served ma (most) and fe ma (most) and fe ma (most) and fe Program Capacity Geographical (seats/beds) Reach working cap 45 but hire/staff as needed working cap 45 but hire/staff as needed working cap 45 but hire/staff as needed 17 counties 17 counties 17 counties Cost Per Client Cost Calc & Source costs pd by from probation; provider rate by and level of probation service- staff 2=$14/day costs pd by from probation; provider rate by and level of probation service- staff 4=$28/day costs pd by from probation; provider rate by and level of probation service- staff 5=$65/day

22 UNDERSTANDING THE QUALITY OF SERVICE 22 Training protocol for staff; How supervisors monitor the service delivery and provide feedback; Steps that are taken when service delivery is offcourse; and Are there written

23 DATA: THE DEVIL IS IN THE DETAILS 23 Amount of Service Roster of youth in the service Begin and end date for each youth Number of weeks Number of hours All youth served in past 6-12

24 DATA: THE DEVIL IS IN THE DETAILS CONT. 24 Level of Risk Youth Level of Service Inventory results (YLS) for each youth in cohort SPEP score derived from number of youth in cohort who score very high, high or moderate in results of YLS Higher risk youth have more room to

25 PROGRAM OPTIMIZATION REPORT (POP) 25 In person meeting to review results of the information gathered at the SPEP interview (includes service provider and probation) Summary of SPEP score, individual components, Basic score, POP score Review of service strengths Suggestions for possible improvements Probation Use Example: Adjust risk

26 PROGRAM IMPROVEMENT LIFECYCLE SPEP Assessment Plan Implementation Service Type Understanding SPEP (score) SPEP Assessment Provider Delivery Probation Usage Improvement Plan Improvement Implications 26

27 HOW DOES MY ORGANIZATION PREPARE FOR THE SPEP PROCESS? 27

28 5 THINGS YOU NEED TO KNOW TO PREPARE FOR SPEP 1. Probation and Providers are equal partners in the SPEP process. 2. The SPEP process is not an audit. 3. Program improvement plans include sections for both provider and probation/court system improvement. 4. Identify the program(s) or service(s) that all or most youth receive. 5. Develop brief written descriptions of the services within each program. 28

29 5 MORE THINGS YOU NEED TO KNOW TO PREPARE FOR SPEP 6. Ask for Youth Level of Service (YLS) results for each youth, if not provided. 7. Establish and/or automate a process for data collection. 8. Develop documentation of service delivery policies and procedures. 9. Develop written criteria for staff requirements in delivery of the service. 10. Establish written documentation of staff supervision and response to drift. 29

30 PENNSYLVANIA S PROGRESS 30

31 FINDINGS 31 Areas for improvement have been split between program and system - Appropriate referrals - Sufficient amount of time - Proper risk level

32 CHALLENGES Data collection Gaining information for duration and dosage Automated vs. hand counting Risk Level, not a YLS on every juvenile Quality measures debates 32 Florida is the

33 NEXT STEPS Continue to SPEP community based services in pilot counties Residential programs unpacking in pilot counties Quality of service interviews with residential service providers Advisory group identifying next steps and next wave of counties involved Additional SPEPpers to be trained 33

34 PREPARING FOR SPEP: RESOURCES FOR SERVICE PROVIDERS Pre-visit checklist This is sent to providers prior to SPEP interview SPEP Service Type Fact Sheets SPEP Webinar Series SPEP Research Articles Information on PA s JJSES YLS Validity Study And much more...to be found at: 34 juvenile

35 Thanks for your time and attention Contact information: Nicole Mattern, Quality Assurance Supervisor Dauphin County Probation Services Juvenile and Adult Division (717) Jeff Patton, SPEP Coordinator Alternative Rehabilitation Communities (717)

36 THANKS FOR YOUR TIME AND ATTENTION CONTACT INFORMATION: Lisa J. Freese Juvenile Justice System Improvement Specialist EPISCenter (717) Shawn Peck Juvenile Justice System Improvement Specialist EPISCenter (717)