Contents QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR AEROSPACE & AVIATION INDUSTRY. Introduction

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1 QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR AEROSPACE & AVIATION INDUSTRY * OS describe what individuals need to do, know and understand in order to carry out a particular job role or function OS are performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding Aerospace and Aviation Sector Skills Council (AASSC) TTI, HAL, Suranjandas Road, Vimanapura Bangalore Karnataka INDIA contact@aassc.in Contents 1. Introduction and Contacts...[1] 2. Qualifications Pack....[2] 3. Glossary of Key Terms.[3] 4. OS Units....[4] 5. Annexure:Nomenclature for QP & NOS. [15] 6. Assessment Criteria...[17] Qualifications Pack Airport Wildlife Management Crew SECTOR: AEROSPACE AND AVIATION SUB-SECTOR: Airport Operations, Cargo and Ground Handling OCCUPATION: Air Side Operations REFERENCE ID: AAS/Q4104 ALIGNED TO: NCO-2015/NIL Introduction Brief Job Description: Airport Wildlife Management Crew is responsible for wildlife hazard planning, hazard assessment and control. He/She would compile wildlife hazard assessment reports detailing management measures and recommendations for reducing bird and wildlife risk at the airport and use the most appropriate wildlife management techniques including habitat manipulation and lethal control, pyrotechnic or acoustic devices to deal with wildlife at the airport Personal Attributes: The individual must have good eyesight and sharp reflexes. He should also have qualities of understanding responsibilities and should ability to act on his/her judgment.

2 Job Details Qualifications Pack For Airport Wildlife Management Crew Qualifications Pack Code Job Role AAS/Q4104 Airport Wildlife Management Crew Credits (NSQF) TBD Version number 1.0 Sector Aerospace & Aviation Drafted on 04/01/2017 Sub-sector Airport Operations, Cargo and Ground Handling Last reviewed on 28/06/2017 Occupation Air Side Operations Next review date 28/06/2020 NSQC Clearance On TBD Job Role Airport Wildlife Management Crew Role Description He/She is responsible for wildlife hazard planning, hazard assessment and control in and around the airport premises. NSQF Level 4 Minimum Educational Qualifications Maximum Educational Qualifications Class X Not Applicable Prerequisite License or Training Not Applicable Minimum Job Entry Age Experience Applicable National Occupational Standards (NOS) 18 years Not Applicable Compulsory: 1. AAS/N0502 Follow safety and security procedures 2. AAS/N4104 Airfield wildlife management and surveillence Performance Criteria As described in the relevant OS units

3 Definitions Qualifications Pack For Airport Wildlife Management Crew Keywords /Terms Sector Sub-sector Occupation Job role Occupational Standards (OS) Performance Criteria National Occupational Standards (NOS) Qualifications Pack (QP) Electives Options Unit Code Unit Title Description Scope Knowledge and Understanding Organisational Context Technical Knowledge Core Skills/ Generic Skills Description Sector is a conglomeration of different business operations having similar business and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests. Sub-sector is derived from a further breakdown based on the characteristics and interests of its components. Occupation is a set of job roles, which perform similar/ related set of functions in an industry. Job ro l e d e f i n e s a unique s e t of f u n c t i o n s that together f o r m a unique employment opportunity in an organisation. OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts. Performance criteria are statements that together specify the standard of performance required when carrying out a task. NOS are occupational standards which apply uniquely in the Indian context. QP comprises the set of OSs, together with the educational, training and other criteria required to perform a job role. A QP is assigned a unique qualifications pack code. Electives are NOS/set of NOS that are identified by the sector as contributive to specialization in a job role. There may be multiple electives within a QP for each specialized job role. Trainees must select at least one elective for the successful completion of a QP with Electives. Options are NOS/set of NOS that are identified by the sector as additional skills. There may be multiple options within a QP. It is not mandatory to select any of the options to complete a QP with Options. Unit code is a unique identifier for an Occupational Standard, which is denoted by an N Unit title gives a clear overall statement about what the incumbent should be able to do. Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for. Scope is a set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on quality of performance required. Knowledge and understanding are statements which together specify the technical, generic, professional and organisational specific knowledge that an individual need to perform to the required standard. Organisational context includes the way the organisation is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility. Technical knowledge is the specific knowledge needed to accomplish specific designated responsibilities. Core skills or generic skills are a group of skills that are the key to learning and working in today s world. These skills are typically needed 3

4 Qualifications Pack For Airport Wildlife Management Crew in any work environment in today s world. In the context of the OS, these include communication related skills that are applicable to most job roles. Acronyms Keywords /Terms NOS NSQF QP Description National Occupational Standard(s) National Skills Qualifications Framework Qualifications Pack 4

5 AAS/N0502 Follow safety and security procedures Overview This unit is about following safety and security procedures. 5

6 National Occupational Standard AAS/N0502 Follow safety and security procedures Unit Code Unit Title (Task) Description Scope AAS/N0502 Performance Criteria(PC) w.r.t. the Scope Element Comprehending the safety and security procedures for conduct of operations Knowledge and Understanding (K) A. Organizational Context (Knowledge of the company / organization and its processes) Follow safety and security procedures This unit is about following safety and security procedures as defined by organizational policies and regulatory guidelines This unit/task covers the following: Comprehending the safety and security procedures for conduct of operations Performance Criteria To be competent, the user/individual on the job must be able to PC1. comply with the organization s safety and security policies and procedures PC2. comply with the regulatory guidelines on safe conduct of operations and maintenance of conditions to thwart any acts of unlawful interference PC3. report any identified breaches of safety, and security policies and procedures to the designated person PC4. coordinate with other resources at the workplace (within and outside the organisation) to achieve safe and secure environment PC5. identify and mitigate any safety and security hazards like illness, accidents, fires or acts of unlawful interference if it falls within the limits of individual s authority PC6. report any hazards outside the individual s authority to the relevant person in line with organizational procedures and regulatory guidelines PC7. follow organization s emergency procedures for accidents, fires or acts of unlawful interference PC8. identify and recommend opportunities for improving health, safety, and security to the designated person PC9. ensure all health and safety records are updated and procedures well defined The user/individual on the job needs to know and understand: KA1. hazard identification and risk management as defined within the organisational policy and procedures KA2. legislative requirements and organization s procedures for maintenance of safety and security standards and individual s role and responsibilities in relation to this KA3. how and when to report hazards KA4. the limits of responsibility for dealing with hazards KA5. the organization s emergency procedures for different emergency situations and the importance of following these KA6. the importance of maintaining high standards of safety and security KA7. implications that any non-compliance with safety and security may have on individuals and the organization 6

7 AAS/N0502 B. Technical Knowledge Skills (S) [Optional] A. Core Skills/ Generic Skills Follow safety and security procedures The user/individual on the job needs to know and understand: KB1. KB2. KB3. KB4. KB5. Writing Skills different types of breaches of safety and security and how and when to report these evacuation procedures for workers and passengers how to summon medical assistance and the emergency services, where necessary how to use the health, safety and accident reporting procedures and the importance of these regulatory guidelines on dealing with safety and security emergencies The user/ individual on the job needs to know and understand how to: SA1. complete accurate, well written report in English language detailing the situations of emergency with attention to detail Reading Skills SA2. read instructions, guidelines/procedures/rules Oral Communication (Listening and Speaking skills) SA3. listen to and orally communicate information with all concerned B. Professional Skills Decision Making SB1. make decisions on a suitable course of action or response if permitted by the authority matrix Plan and Organize The user/individual on the job needs to know and understand: SB2. monitor efficient functioning of all activities SB3. plan and organize work to achieve targets and deadlines Customer Centricity SB4. communicate with customers in a courteous manner SB5. maintain effective relationship with the customers Problem Solving SB6. identify trends/common causes for errors and suggest possible solutions to the supervisor / management SB7. identify and correct errors Analytical Thinking 7

8 AAS/N0502 Follow safety and security procedures SB8. analyses best possible solutions (cost, time, effort, etc.) suited for operations Critical Thinking SB9. concentrate on task at hand and complete it without errors SB10. apply balanced judgments to different situations 8

9 AAS/N0502 Follow safety and security procedures NOS Version Control NOS Code AAS/N0502 Credits (NSQF) TBD Version number 1.0 Industry Aerospace & Aviation Drafted on 13/09/2016 Industry Sub-sector Airport Operations, Cargo and Ground Handling Last reviewed on 28/06/2017 Occupation Air Side Operations Next review date 28/06/2020 Back to QP 9

10 AAS/N4104 Airfield wildlife management and surveillance Overview This Occupation Standard describes the functions of airfield management and surveliience at an airport. 10

11 National Occupational Standard AAS/N4104 Airfield wildlife management and surveillance Unit Code Unit Title (Task) Description Scope AAS/N4104 Performance Criteria(PC) w.r.t. the Scope Element Airfield wildlife management and surveillance Knowledge and Understanding (K) A. Organizational Context (Knowledge of the Airfield wildlife managment and surveillance This NOS describes the knowledge, understanding and skills required of an individual to perform airfield wildlife surveillance and its impact on airport operations. The Wildlife Management Crew will cover the following activities: Airfield wildlife management and surveillance Performance Criteria To be competent, the user/individual on the job must be able to PC1. perform continuous surveillance throughout operating hours of the airfield surface, surrounding land, and the airspace overhead and immediately around the airfield (normally, those fields immediately adjacent to the perimeter fence and as far as practicable into the runway approach and climbout areas) for hazardous concentrations and movements of wildlife PC2. ensure active dispersal of wildlife from the airfield and its immediate environs by mobile patrols, using the equipment and techniques recommended as best practice in the airport s internal guidance documentation. PC3. shoot wildlife and remove nests and eggs, where necessary and within the provisions of the national Wildlife Act PC4. warn ATC whenever a potential wildlife hazard cannot be countered immediately or without making the situation worse in the short term PC5. monitor the implementation of the habitat management programme to minimise the attraction of the airfield and its environs for wildlife PC6. gather intelligence, perform record keeping to produce a sound and current background of data on which to monitor and develop the WHCP PC7. record wildlife strikes using the appropriate documentation channels. As part of the role the crew will be trained in identification from remains as well as local and national birdstrike reporting procedures PC8. record, and inform the regulators, of all developments with potential to affect the efficient performance of the wildlife control task PC9. comply with the regulations for operating on movement areas, driving, health and safety, civil laws affecting the task, and ensure that personal permits and certificates required to perform the task are kept up to date PC10. assist with control/dispersal action as necessary at breeding, feeding or roosting sites on and off the airfield The user/individual on the job needs to know and understand: KA1. relevant procedures and policies of organization KA2. procedure to inform ATC about any hazardous activity on runway 11

12 AAS/N4104 Airfield wildlife management and surveillance company / organization and its processes) B. Technical Knowledge Skills (S) [Optional] A. Core Skills/ Generic Skills The user/individual on the job needs to know and understand: KB1. principles, theories, methods and techniques of natural resources management and environmental protection KB2. international, state and local laws, regulations and court decisions applicable to assigned areas of responsibility KB3. principles and practices of sound business communication KB4. to collect, evaluate and interpret appropriate and applicable data, either in statistical or narrative form KB5. to understand, interpret, explain and apply laws, regulations, ordinances and policies applicable to assigned program responsibilities KB6. interpret and respond to internal and external customer needs and expectations KB7. to prepare clear, concise and comprehensive reports, correspondence and other documents appropriate to the audience KB8. to communicate effectively orally and in writing KB9. to maintain all required files, records and documentation KB10. to establish and maintain effective working relationships with those encountered in the course of work. Writing Skills The user/ individual on the job needs to know and understand how to: SA1. collect, evaluate and interpret appropriate and applicable data, either in statistical or narrative form SA2. prepare clear, concise and comprehensive reports SA3. maintain all required files, records and documentation Reading Skills B. Professional Skills Decision Making Not applicable SA4. read and follow the instructions carefully Oral Communication (Listening and Speaking skills) SA5. communicate clearly with supervisor and peers SA6. regularly communicate with all employees in the chain of activities to ensure activities are running smoothly SA7. share best practices with peers and juniors Plan and Organize The user/individual on the job needs to know and understand: SB3. monitor smooth functioning of all activities 12

13 AAS/N4104 Airfield wildlife management and surveillance SB4. prioritise and execute tasks in within the schedule time limits Customer Centricity Not applicable Problem Solving: The user/individual on the job need to know and understand: SB5. identify trends/ common causes for errors and suggest possible solutions to the supervisor/ management SB6. identify and correct errors Analytical Skills SB7. analyse on best possible solution (cost, time, effort, etc) suited for customer requirement Critical Thinking Skills SB8. concentrate on task at hand and complete it without errors 13

14 AAS/N4104 Airfield wildlife management and surveillance NOS Version Control NOS Code AAS/N4104 Credits (NSQF) TBD Version number 1.0 Industry Aerospace and Aviation Drafted on 04/01/2016 Industry Sub-sector Airport Operations, Cargo and Ground Handling Last reviewed on 28/06/2017 Occupation Air Side Operations Next review date 28/06/2020 Back to QP 14

15 Qualifications Pack For Airport Wildlife Management Crew Annexure Nomenclature for QP and NOS Qualifications Pack 9 characters [ABC]/ Q 0101 [Insert 3 letter code for SSC] Q denoting Qualifications Pack QP number (2 numbers) Occupation (2 numbers) Occupational Standard An example of NOS with N 9 characters [ABC] / N 0101 [Insert 3 letter code for SSC] N denoting National Occupational Standard OS number (2 numbers) Occupation (2 numbers) Back to top 15

16 Qualifications Pack For Airport Wildlife Management Crew The following acronyms/codes have been used in the nomenclature above: Sub-sector Range of Occupation numbers Airline Manufacturing & Assembly MRO Design and Development Airport Operations, Air Cargo & Ground Handling Sequence Description Example Three letters Industry name AAS Slash / / Next letter Whether QP or NOS N Next two numbers Occupation code 01 Next two numbers OS number 01 16

17 Qualifications Pack For Airport Wildlife Management Crew Criteria For Assessment Of Trainees Job Role Airport Wildlife Management Crew Qualification Pack AAS/Q4104 Sector Skill Council Aerospace & Aviation Sector Skill Council Guidelines for Assessment 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC. 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC. 3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set of NOS. 4. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below). 4. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criterion. 5. To pass the Qualification Pack, every trainee should score a minimum of 60% of aggregate marks to successfully clear the assessment. 6. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack. Total Marks: 200 Assessment outcomes 1. AAS/N0502 Follow safety and security procedures Compulsory NOS Assessment Criteria for outcomes PC 1. comply with the organisation s safety and security policies and procedures PC 2. comply with the regulatory guidelines on safe conduct of operations and maintenance of conditions to thwart any acts of unlawful interference PC 3. Report any identification breaches of safety, and security policies and procedures to the designated person PC 4. Coordinate with other resource at the workplace (within and outside the organisation) to achieve safe and secure environment PC 5. Identify and mitigate any safety and security hazards like illness, accidents, fires or acts of unlawful interference if ti falls within the limit of individual s authority Total Marks 100 Out Of Marks Allocation Theory Skills Practical

18 Qualifications Pack For Airport Wildlife Management Crew Total Marks: 200 Assessment outcomes 2.AAS/N4104 Airfield wildlife management and surveillance Compulsory NOS Assessment Criteria for outcomes PC 6. Report any hazards outside the individual s authority to the relevant person in line with organisational procedures and regulatory guidelines PC 7. Follow organisation s emergency procedures for accidents, fires or acts of unlawful interference PC 8. Identify and recommend opportunities for improving health, safety, and security to the designated person PC 9. enure all health and safety records are updated and procedures well defined Total Marks Out Of Marks Allocation Theory Skills Practical Total PC 1. perform continuous surveillance throughout operating hours of the airfield surface, surrounding land, and the airspace overhead and immediately around the airfield (normally, those fields immediately adjacent to the perimeter fence and as far as practicable into the runway approach and climbout areas) for hazardous concentrations and movements of wildlife PC 2. ensure active dispersal of wildlife from the airfield and its immediate environs by mobile patrols, using the equipment and techniques recommended as best practice in the airport s internal guidance documentation and CAP 772 PC 3. shoot wildlife and remove nests and eggs where necessary, and within the provisions of the National Wildlife Act PC 4. warn ATC whenever a potential wildlife hazard cannot be countered immediately or without making the situation worse in the short term PC 5. monitor the implementation of the habitat management programme to minimise the attraction of the airfield and its environs for wildlife

19 Qualifications Pack For Airport Wildlife Management Crew Total Marks: 200 Assessment outcomes Compulsory NOS Assessment Criteria for outcomes PC 6. gather intelligence, perform record keeping to produce a sound and current background of data on which to monitor and develop the WHCP PC 7. record wildlife strikes using the appropriate documentation channels. As part of the role the crew will be trained in identification from remains as well as local and national birdstrike reporting procedures PC 8. record, and inform the regulators, of all developments with potential to affect the efficient performance of the wildlife control task PC 9. comply with the regulations for operating on movement areas, driving, health and safety, civil laws affecting the task, and ensure that personal permits and certificates required to perform the task are kept up to date PC 10. assist with control/dispersal action as necessary at breeding, feeding or roosting sites on and off the airfield Total Marks Out Of Marks Allocation Theory Skills Practical Total

20 Qualifications Pack For Airport Wildlife Management Crew Back to QP 20

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