MASTER SYLLABUS. Berthinier, J. (1989, January). Updating master plans. Emmitsburg, MD: National Fire Academy.

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1 MASTER SYLLABUS COURSE NUMBER, HOURS, AND TITLE: FSM Master Planning for Community Fire Protection I. FSM MISSION STATEMENT: Fire Science Management is a broad based fire management educational program designed to augment and develop managerial skills necessary for a career in the fire service or continued advancement within the field. II. COURSE DESCRIPTION: The development and management of a community fire protection plan. Students will learn to organize, coordinate and implement a community fire protection master plan. Not for graduate credit. III. PREREQUISITE: Fire Science Management major or consent of department IV. TEXTBOOK: Wallace, M. 2 nd ed., (2006). Fire department strategic planning-creating future excellence. Saddlebrook, NJ: Penn Well Publishing Company. ISBN REFERENCE: Berthinier, J. (1989, January). Updating master plans. Emmitsburg, MD: National Fire Academy. Bragg, P. E. (1989, June). Predicting the future through master planning. Emmitsburg, MD: National Fire Academy. Brunacini, A. V. (1996). Essentials of fire department customer service. Stillwater OK: Oklahoma State University. Carter, H. R. & Rausch, E. (1989). Management: The fire service (2nd ed.). Quincy, MA: National Fire Protection Association. Chaney, B. R. (1986, September). Master planning... A decade later. Fire Chief, Coleman, R. (1988). Managing fire services (2nd ed.). Washington, DC: International City Managers Association.

2 Favreau, D. F. (1973). Fire service management. New York, NY: Dunn-Donnelley Publishing Corporation. Federal Emergency Management Authority. Community fire protection: Master planning. Emmitsburg, MD: Author. Hickey, H. E. (1973). Public fire safety organization: A systems approach. Boston MA: National Fire Protection Association. Hoetmer, G. J. (1996). Fire service today: Managing a changing role and mission. Washington, DC: International City/County Management Association. Holcomb, B. (1980, February). Master planning: An alternative to reactive and incremental decision making. The International Fire Chief International Fire Service Training Association. (1994). Chief fire officer. Stillwater, OK: Oklahoma State University. International Fire Service Training Association. (1994). Fire department company officer. Stillwater, OK: Oklahoma State University. International Fire Service Training Association. (1994). Fire service practices for volunteer and small community fire departments. Stillwater, OK: Oklahoma State University. Johnson, R. L. (1986, August). How to communicate the need for fire defense master planning. Fire Engineering, Ridgeway, R. L. (1989, December). It figures: Data collection and analysis from the foundation of fire protection master plan for a small fire department. Emmitsburg, MD: National Fire Academy. Starman, B. (1994, November). Citizens involvement in the master planning process. Emmitsburg, MD: National Fire Academy. Stewart, R. (1982). The volunteer fire fighter s management book. New York, NY: Bobbs- Merrill Company, Inc. V. COURSE OUTCOMES: Outcome #1 15% Cognitive Objective: Demonstrate the ability to recognize the varying services, service demands, and community needs in the development of a community fire protection plan. A. Describe and identify the benefits of master planning. B. Describe the purpose of the ten-step planning process C. Describe the methodology of the ten-step planning process. D. Describe the three levels of planning.

3 E. Describe the various types of services provided by today s fire service. F. Describe the function of a Planning Team. G. Describe the function of the Citizens Advisory Committee. Outcome #2 15% Cognitive Objective: Demonstrate an understanding of the use of a mission statement, goals, and objectives. Discuss the use of different levels of objectives in accomplishing the goals. A. Describe a mission statement. B. Describe a set of goals. C. Describe objectives, impact objectives, and program objectives. D. Discuss preparation of a departmental mission statement. E. Discuss preparation of goals for the students departments. F. Discuss preparation of various objectives relating to the goals. Outcome #3 10% Cognitive Objective: Demonstrate the ability to organize a planning system. Identify the various components of a planning system for community fire service. A. Develop an organizational structure for master planning. B. Identify the role of the Management Team. C. Identify the role of the Planning Team. D. Identify the role of the Planning Team Leader. E. Identify the role of the Citizens Advisory Committee. F. Participate in decision making exercise for selection of committees. Outcome #4 10% Cognitive Objective: Demonstrate ability to select data collection methods used in developing a master plan. Develop list of data categories. A. Identify the purpose of data collection. B. Identify data elements relevant to fire and EMS planning. C. Identify data categories and how to use data from these categories. D. Identify reliable sources of relevant data. E. Describe the steps in the data collection process. Outcome #5 15% Cognitive Objective: Identify how fire demand zones, historical data, and current issues will be used in developing a master plan for community fire protection. A. Define a fire demand zone. B. Identify the two evaluation methods used in assessing fire station locations. C. Identify the key factors of a problem statement.

4 D. Identify the spheres of influence and methods of their determination. E. Define the purposes and process of determining the relative level of risk in the community based upon what there is to burn. F. Identify a method of determining the level of service provided with the present service made available. Outcome #6 10% Cognitive Objective: Identify the various alternatives and required resources when developing a community master plan for fire protection. A. Identify program required to meet objectives. B. Identify resources required to meet objectives. C. Identify alternatives that would allow for accomplishment of the objectives and goals. Outcome #7 15% Cognitive Objective: Identify how to prepare a presentation package for the local council or board of elected officials. A. Identify the audience. B. Identify the manner of the presentation. C. Identify techniques to avoid and techniques to include in an effective presentation. D. Describe the importance of using graphics during the presentation. E. Identify the methods for selecting and developing appropriate graphics to display data for the various teams and committees and for presentation to elected officials. Outcome #8 10% Cognitive Objective: Demonstrate an understanding of the purpose and process of the fire service accreditation program. Identify the benefits of accreditation and process used to evaluate a fire department. A. Identify the reasons for conducting an evaluation of a fire service organization. B. Identify the change systems now affecting the fire service. C. Identify the reason for creating a standardized format for evaluating a fire department. D. Identify the method of assessment.

5 TOPICAL OUTLINE: Class One: Chapters 1, 2, and 3. First course paper due during the first class. I. Course orientation A. Course objectives B. Course expectations and assignments C. Class format D. SIU course policy II. III. IV. Introduction to Planning A. Planning and Leadership a. Examples of Military Leadership b. Examples of Fire Service Leadership B. Planning and Change C. Private Sector Planning D. Barriers to Planning Planning Processes A. International City Managers Planning Model B. National Fire Academy Planning Model C. Wallace s Planning Model Planning to Plan A. Legal Authority to Plan B. Twelve Steps of Planning C. Stakeholders and Planning D. Opportunities and Threats E. Strengths and Weaknesses Class Two: Chapters 4, 5, and 6.

6 I. Documenting the Need to Plan II. Creating a Management Planning Team III. Citizens Advisory Committee IV. Formal and Informal Mandates V. Prioritizing Mandates VI. Mission Statements a. Goals and Objectives b. Vision Statement VII. Philosophy of Operations a. Wallace s Six Steps to Creating a Philosophy of Operations Class Three: Chapters 7, 8, 9, and 10. Session. Mission Statement Paper is Due at this Class I. Stakeholder Analysis II. SWOT Analysis III. Opportunities and Threats IV. Strengths and Weaknesses V. Internal Organizational Analysis a. Population Data b. Demographic Data c. Land Use Data d. Physical Data e. Building and Occupancy Data f. Safety Code Data g. Fire Prevention Data h. Financial Analysis i. Apparatus and Equipment Analysis j. Water System Analysis k. Fire Department l. Communications/Dispatching Analysis m. Emergency Medical Service Analysis VI. Identifying Strategic Issues a. The Direct Approach b. The Goals Approach c. The Vision of Success Approach VII. Creating Strategies for Strategic Issues a. Four Basic Levels of Strategies b. Alternative Strategies c. Obstacles to Strategies Class Four: Chapters 11 and 12. I. Creating the Ideal Future

7 II. Proactive Futuring III. Strategies in the Planning Process IV. Goals in the Planning Process V. Objectives in the Planning Process VI. Operational Planning a. How Members View Change b. Change and the Learning Curve i. The Beginner ii. The Minimally Competent iii. The Competent Person iv. The Master of Change c. Challenges to the Change Process VII. National Incident Management System and Planning Class Five: Chapters 13, 14, and 15. Final Course Examination. I. Creating a Written Strategic Plan II. Life Span of the Document III. Packaging the Plan IV. Document Format V. Distribution of the Plan VI. Publishing the Final Document VII. Course Review VIII. Course Critique IX. Final Course Examination FSM 423 Course Written Assignments Before the first day of class the student will prepare a two (2) page double spaced paper on some item of planning that has occurred in their own department in the last year. This item of planning must have been an important issue in their department. The student will give an overview of the issue and explain how this issue was of importance to his/her own department. The paper is to be turned in on the first day of class. The student will then be required to give a ten minute oral presentation concerning the planning issue that was explained in the written paper.

8 This second written assignment involves analyzing the Mission Statement from the student s organization. This paper is also to be a two page double spaced paper. The student will analyze the Mission Statement based upon the key elements that should be contained in the Mission Statement and explain how this statement is relevant to his/her own organization. This paper is to be turned in at the beginning of class on Week Three. The student will then be required to give a ten minute oral presentation regarding the student s organizational Mission Statement.