TRAINING CATALOGUE Enhancing competencies

Transcription

1 TRAINING CATALOGUE 2016 Enhancing competencies

2 Our mission is to help our clients to achieve Outstanding Business Results through Great Project Performance thanks to an Excellent Project Culture. < 2 >

3 In any organization, the key to developing and enhancing Project Performance and the Project Culture ultimately lies with the people working in the organization. Building and honing their competencies and behaviours should be prioritized, in order to create a firm basis for success. At Greenlight Project Management, our partner in Madrid, Spain, we have developed, within our integrated total solution for Project Management, an interesting and solid offering of training services aiming to increase those competencies. The total solution has recently been updated according to the very latest trends and needs, covering our newly developed framework Project Management 3.0, new contents in many of the courses, the latest standard for BABOK (V3), Neuroscience, enhanced blended training and a new learning platform. Watershed Project Management is making this package of training services available to your organization, by partnering with Greenlight Project Management, in the hope that you will find them interesting. We will be delighted to assist and support you with this exciting challenge! < 3 > Salahuddin Kazi Salahuddin Kazi Founder and CEO Watershed Project Management

4 To Whom Our Focus What is the target group? Our training services are intended for all stakeholders whatever their relation to the projects: Sponsors and Upper Management: who authorize and provide high-level support to the project execution. Project and Program Managers: who make day-to-day decisions in order to ensure the expected results are achieved. Team Members: who participate in day-to-day activities to achieve the expected results. Other stakeholders: who have requirements, or an influence on the final outcome of the project. Our work focus Our focus is on working close together with our clients to create different training roadmaps. These training roadmaps are centered on improving the competencies related to a specific work role. The courses are structured to successively increase the level of these competencies. We have the tools available to customize our courses according to the learning needs of our clients. We concentrate the course contents to be directly applicable to the work environment of the attendees, helping to improve their performance. < 4 >

5 BUSINESS Business Driven Project Management NEW!!! Project Financial Management Business Analysis Project Management Office Project Portfolio Management Workshop for Project Sponsors Program Management Agile Portfolio Management Workshop Agile for Managers Internet of Things (IoT) NEW!!! Kanban Workshop CERTIFICATIONS Project Management Professional (PMP) Certification Preparation Program PMI Agile Certified Practitioner (PMI-ACP) Certification Preparation Program Certified Associate in Project Management (CAPM) Certification Preparation Program Program Management Professional (PgMP) Certification Preparation Program PRINCE2 Foundation PRINCE2 Practitioner X-AM Evaluation Tool (PMP Certification Preparation Tool) PROJECTS GPMM Model for Project Managers Project Management Risk Management in Projects Advanced training program for PM's Stakeholders Management Financial KPIs in Project Management NEW!!! Project Procurement Management International Projects Earned Value Workshop Agile methodologies in project management Workshop Agile / Scrum Project Management Introduction to Agile Methods Communicating with Data Project Planning and Control with MS Project Root Cause Analysis Workshop Configuration Management Control, Planning and Audit I NEW!!! Control, Planning and Audit - II NEW!!! PRIMAVERA P6 NEW!!! CAPM, PgMP, PMI-ACP and PMP are registered marks of the Project Management Institute, Inc. < 5 > Interpersonal SKILLS Human Skills in Projects Human Skills II Efficient Teams Leadership with Coaching in projects Conscious Time management NEW!!! Emotional intelligence in companies (Digital Pills) NEW!!! Interpersonal SKILLS Modules NEW!!! NEUROSCIENCE Techniques NEW!!! Assertive Communication Stress Management Neurocompetences & Management Neuroleadership Roles in Agile / Scrum: Product Owner, Scum Master, Agile Coach Virtual teams in projects Development services Continuous training, Mentoring, Workshop, Coaching NEW!!! e-learning PM Advanced, PM Fundamentals, PMP Preparation Pack, PM Team Leader Project Management with Simultrain

6 BUSINESS If we consider Projects and Programs as investments that bring value to the company and enable it to reach its business objectives, then it becomes vital to improve all project-related business decisions. Better decisions within Project Portfolio Management activities; more efficient processes for Business Analysis as well as a more efficient participation by project sponsors are vital elements for global success in Project Management. The Business area includes training covering the main knowledge areas for making decisions that support project management. The ultimate goal is to improve project profitability and alignment with business objectives. < 6 >

7 Business Driven Project Management BUSINESS After the course you will: Better understand why good Project-, Program and Portfolio Management is vital to a Company s business areas and business success Better know how to apply business driven tools in portfolio management to improve the success of the launched initiatives, projects and programs also known as demand management. Better understand and how to think, to connect project results with the business results in a measureable way. Understand how to implement the suggested improvement. Project Management 3.0 Business Acumen Management principles and practices Roles and Responsibilities Types of projects, programs and initiatives in the portfolio. Agile, Structured and hybrid projects Project Generation Project Portfolio Management Business Modelling Value Proposition Design Stakeholder Engagement Business Analysis fundamentals Customer development; involving the customer in the solution, Definition of a viable solution Solution breakdown Project Portfolio Authorization Execution and Delivery Project Portfolio Control and Feedback LEAN Start up principles Implementation Leading Change Individual action plan 16 hours ILT 16 hours VCT Directors and Managers Business Developers Innovation Managers / Champions Product Managers / Product Owners < 7 > Project Managers Key Accounts Managers Change / Transformation Managers / Champions

8 Project Financial Management BUSINESS After the course you will: Be better in managing projects (planning and controlling from the financial point of view), resulting better financial results, such as for example an improved cashflow. Be able to analyze and work with the financial indicators of a project. Have knowledge to create a financial plan that corresponds with the project needs. Be able to use the specific terminology, understand accounting and financial information and execute profitability analyses in projects. Have the necessary knowledge to analyze correctly the procurement management issues (contracts, negotiation, forms of payment ). Financial and Accounting Foundations Project financial performance indicators Project financial management Analyze finance Estimate Costs and Revenues Determine Budget Control finance Understanding on how decisions in projects impact the company s financial results Minimizing financial risks Project planning and control tips, in order to improve the financial indicators A pedagogical and specific Case Study, especially prepared to be able to understand the financial management in a project. Exercises The course is adapted for people with financial basics, as well as for professionals with no knowledge on the subject. Program Managers and Project Managers Sponsors Functional Managers Project Members Sales people 24 hours - ILT < 8 >

9 Business Analysis BUSINESS After the course you will: Know the Business Analysis tasks Have practiced Business Analysis tools Understand the role of the Business Analyst Know how to better define the scope of a project and how to initiate a project Introduction to Business Analysis Project Portfolio Management Fundamentals Introduction to Business Driven Project Management Business Analysis Knowledge Areas: Business Analysis Planning and Monitoring Elicitation and Collaboration Requirements Life Cycle Management Strategy Analysis Requirements Analysis and Design Definition Solution Evaluation Main Business Analysis Techniques Case-studies and exercises integrated with the theory Business Analysts Sponsors Project and Program Managers Project Office Managers Solution Architects Configuration Managers Technical Coordinators Product Owners Team Leaders 16 hours - ILT < 9 >

10 Project Management Office BUSINESS After the course you will: Know what a PMO is and how it can be created and improved Know the main reasons for its existence. Know the GreenlightPM PMO model (*), and how it can be used for a step by step establishment of a PMO in your organization. Have an action plan covering what to improve and introduce in your Project Management Office. (*) The GreenlightPM PMO Model is based on real hands-on experience and is in line with the Project Management Institute (PMI) standards The typical current situation Project Culture and the role of the Project Office The Balanced Matrix Organization The GreenlightPM PMO Model 7 areas: Project Portfolio Management Project Support Cross Functional Processes and Tools Continuous Improvements Staffing and Competence Development Project Leadership Skills Project Culture Result Oriented Management A very realistic case study Action plan Program Management Office (PMO) Managers PMO Members Program Managers Experienced Project Managers Functional Managers / Directors, with an interest in PMO Management 16 hours - ILT PMI is a registered mark of the Project Management Institute, Inc. < 10 >

11 Program Management BUSINESS After the course you will: Know what a program is. Why management by programs can be a better option, than project management or ongoing operations. How to establish, manage and document a program. How to manage and steer projects within a program. Understand the role of the program manager. Concepts of Program and Program Management Relationship between Program Management, Portfolio Management and Project Management When to apply Program Management How to manage programs using the GPMM Project Management model Program Organization Program Management Office Program Management Domains Program- and Project Documentation templates Steering within a Program Program Management Maturity Model Individual Action Plan Examples, Exercises and Case studies Portfolio / Program managers Experienced Project managers Project / Program Management Office managers Senior executives 16 hours - ILT < 11 >

12 Project Portfolio Management BUSINESS After the course you will know how to better: Define a project portfolio that is aligned with the business strategy Manage, control and present the status of the project portfolio Use the advantages provided by the PMO to support good Management by projects Use a project management model, a decision model and project portfolio management tools. Project sponsors, Portfolio managers, Program managers PMO managers and members Steering group members Introduction to Portfolio Management: purpose; relation to the strategy; relation between portfolios, programs, and projects. The Process; Identification, Categorization, Evaluation, Selection, Prioritization, Portfolio balancing, Multiproject plan and Authorization. Portfolio control and monitoring Project status reports, Project Portfolio Oversight Demand Management Pre-project work Steering group and reference group and escalation paths Resource management Portfolio performance indicators < 12 > Project Portfolio Risk management Business Driven Project Management covering fundamentals aspects such as Least viable product, Business Modelling, LEAN Start Up Roles and responsibilities The role of the PMO how can it help to ensure good Project portfolio management Decision Models Project Management model Project Portfolio Management Tools Applicable standards from the Project Management Institute (PMI), APM, IPMA, etc. Case study, Exercises and Role plays 24 hours - ILT

13 Workshop for Project Sponsors BUSINESS After the course you will: Better know how the Project Sponsor can contribute to an overall profitable project portfolio. Better understand what the Project Sponsor need to do to achieve good project performance. Better understand how to make use of the Sponsor s key tools the Tollgate model, The Financial KPIs and the Project Steering Group. The Project Sponsor Role Responsibility, Authority and How to interact with the project Business Acumen Managing and evaluation of business risks and opportunities. Governance and the Steering Group Project Portfolio Management Program Management The importance of a good Assignment Specification (Project Charter) Project Scope Management Project Financial Management Terminating projects. Project Sponsors Directors Account Managers Line managers PMO Managers Project Portfolio Managers Program Managers Senior Project Managers 4 to16 hours - ILT < 13 >

14 Agile Portfolio Management Workshop BUSINESS After the course you will know how to: Define a project portfolio, which is aligned with the business strategy, using agile methods Manage, control and present the status of the project portfolio Use the advantages provided by a project office to support good project management Use Agile practices and tools for process decision making Agile applied to projects General concepts Support tools Project Portfolio management process Identification and visualization Evaluation: Agile estimates Selection and prioritization Portfolio status monitoring Roles and Responsibilities Support tools Development of a practical case (general WS) Application to the company (customized WS) Project Sponsors Project portfolio owners Managers and members of a PMO Program managers and experienced project managers Functional managers who have resources involved in the project portfolio 4 hours - ILT < 14 >

15 Agile for Managers BUSINESS After the course you will: Have a better understanding about the principles on which Agile methodologies are based. Be able to evaluate the conditions under which using the Agile management focus is interesting Be able to analyze the situations under which this is applicable in your organization and in your projects. Think about some of the key success aspects on the change initiatives and the mistakes to be avoided Introduction to the Agile philosophy in projects and organizations The Agile philosophy paradigms Overview of each of the different Agile methodologies: Scrum, XP, RUP, Kanban Things to consider when making the decision on where to apply Agile Coexistence with other methods Oversight of the Project management using Agile methodologies The Project Office role in an Agile environment Oriented to Decision making people with authority or influence capacity on how to use Agile in an organization that need to understand and share with other people in similar situation the Agile methodology s basic principles 4 hours - ILT < 15 >

16 Internet of Things (IoT) BUSINESS After the course you will: Know and understand the terminology used. Have increased your M2M knowledge: business, trends and players Know and understand the challenges and barriers you will face when getting into this business. Know the trends in your business area and how to apply Project management methodologies and skills to be more effective in your IoT projects.... and most important: Have the necessary knowledge to make your business a success in this market. Definition of M2M and its environment. The value chain. Main M2M applications. Forces, Challenges and Barriers. The Market: Strategic forces. Volumes: per Region and per Application. Trends. What some main players are already doing. Volumes you should consider: a realistic scenario People in charge of the strategy in your company. Business Planners and Developers. Account Managers: KAM & Enterprise (especially), all vertical segments. 8h Introduction + 4h Network Operators + 5h Telemetry + 8h Utilities < 16 >

17 Kanban Workshop BUSINESS After the course you will: Know the benefits from applying Kanban Know how to evaluate and when to use Kanban Be able to use Kanban in your activities to reduce costs and increase productivity Have an Action plan. Introduction to LEAN Agile Why Kanban? Introduction to Pull systems What is Kanban? (Workflow, Visualization, The Kanban board, Work item types, WIP limits, Classes of services, Metrics, Priorities, Bottlenecks and Roles. Improvement Opportunities Benefits and limitations Economic Cost Model LEAN (waste) A customized Case study (for example: SW development, project portfolio, maintenance, service management, improvement activities etc.) Electronic tools Implementation of Kanban Action plan Directors Managers Project Managers Service Managers Team leaders Teams anybody else who can benefit from the use of Kanban 8 hours - ILT < 17 >

18 CERTIFICATIONS In an increasingly projectized world, a professional certification ensures that you re ready to meet the real-world needs of the organizations. Our training courses will prepare you for the most recognized certifications. < 18 >

19 Project Management Professional (PMP) Certification Preparation Program After the course you will understand: PMI s perspective on Project Management including concepts and terminology. What important knowledge areas you must master and what to expect on the exam. Recognize typical exam questions helping you pick the best answer in each case. Be ready to pass the certification exam.. The PMBOK Guide 1, including the ten knowledge areas. Professional responsibility and other subjects not covered in the PMBOK Guide. Exercises and practice exams. CERTIFICATIONS Experienced Project Managers and PM professionals who intend to pass the PMP certification exam. 36 hours - ILT 24 hours - VCT (1) A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition, Project Management Institute, Inc., 2013 PMBOK is a registered marks of the Project Management Institute, Inc. < 19 >

20 PMI Agile Certified Practitioner (PMI- ACP) Certification Preparation Program CERTIFICATIONS After the course you will have a clear understanding of: The structure of the PMI-ACP certification exam. The knowledge areas you need to master for the exam. How to best prepare yourself to pass the certification exam. Agile Manifesto values and principles. Adaptive development and it s Life Cycle Estimation, Prioritization, Planning, Monitoring, Metrics and Reports. Agile Roles. Agile Methodologies: Scrum, XP, Kanban, Crystal Clear. Agile Development Techniques: Executable Specifications, TDD, Continuous Integration, Continuous Development, Pair programming. Team Dynamics, Collaboration, Empowerment. Self-organized, Hyper-productive Teams. Coaching & Mentoring. Continuous Improvement. Anyone working with Agile methodologies, who is planning to take the PMI-ACP certification exam. 21 hours - ILT < 20 >

21 Certified Associate in Project Management (CAPM) Certification Preparation Program CERTIFICATIONS After the course you will understand: The structure of the CAPM certification exam. What important knowledge areas you must master. How to prepare yourself in the best way to pass the certification exam. The content of the certification exam. Introduction to the PMBOK Guide. The ten knowledge areas. Exercises and practice exams. Project Managers and project participants with various levels of experience, intending to pass the CAPM certification exam. 18 hours - ILT 12 hours - VCT < 21 >

22 Program Management Professional (PgMP) Certification Preparation Program CERTIFICATIONS After the course you will understand: Know more about Program Management Understand PMI s perspective on Program Management with concepts and terminology. Understand the structure and requirements of the PgMP certification exam Know how to prepare yourself in the best way to pass the certification exam Have guidelines on what to focus on during your preparation Know specific techniques and exercises to develop your understanding of the many subjects and how they interact Recognize typical exam questions helping you to pick the best answer in each case The Program and Program Management concepts and how they relate to Portfolio Management and Project Management The five Program Management Domains The Supporting Processes and how they relate to the Domains The Examination Content Outline (ECO) Program Lifecycle and timeline aspects, with differences between the Standard and ECO The main roles and who is responsible for doing what in Program Management 24 hours - ILT 18 hours - VCT Artifacts in relation to Domains and timeline. Specific PMI-isms, vocabulary and definitions Sample quick-test questions per subject Sample practice exam before and after Various exercises Study Hints per subject area How to continue preparing for the exam after this course Experienced Project and Program Managers who intend to pass the PgMP certification exam, and want to learn more about Program Management < 22 >

23 PRINCE2 Foundation CERTIFICATIONS After the course you will: Understand the PRINCE2 approach Know how to apply the method to your own working environment Be prepared for the PRINCE2 Foundation Exams PRINCE2 Overview Initiating a Project Controlling a Stage Starting up a Project Risks Managing Product Delivery Organization Quality Change Directing a Project Plans Managing a Stage Boundary Business Case Progress Closing a Project This PRINCE2 Practitioner training course is aimed at any level of project staff that requires a formal qualification in the project management method. 24 hours - ILT < 23 >

24 PRINCE2 Practitioner CERTIFICATIONS After the course you will: Understand the PRINCE2 approach Know how to apply the method to your own working environment Be prepared for the PRINCE2 Foundation and Practitioner Exams PRINCE2 Overview Initiating a Project Controlling a Stage Starting up a Project Risks Managing Product Delivery Organization Quality Change Directing a Project Plans Managing a Stage Boundary Business Case Progress Closing a Project This PRINCE2 Practitioner training course is aimed at any level of project staff that requires a formal qualification in the project management method. 40 hours - ILT < 24 >

25 X-AM Evaluation Tool (PMP Certification Preparation Tool) CERTIFICATIONS X-AM is not only an exam simulator that allows certification candidates to train in real conditions, it also serves other purposes: Learning and reviewing: the questions are arranged according to the type of knowledge; thanks to the explanations given, they allow learners to extend their knowledge. Learners may view those questions which they found difficult several times, so as to consolidate their knowledge. Evaluating oneself: thanks to the scores expressed in percent, learners may estimate their level of knowledge. Tracking one s progression: Learners can view their results for each session and for each knowledge area; comparing those results allows them to identify the level of progression they have attained. The simulator offers a very motivating learning method. It can be used anywhere: learners can access it from any computer. Its interface is user-friendly and intuitive. It is available in several languages: French, German and English. Project Managers and project participants with various levels of experience, intending to pass the PMP certification exam. (*) Trademark owned by STS < 25 >

26 PROJECTS The purpose of project management is to achieve a visible and measurable change in the organization, its business or its customer, in a flexible, efficient and business-oriented way. In Project-related courses the goal is to impart all necessary knowledge and competence for an efficient project management, so that established project goals are systematically achieved. < 26 >

27 GPMM Model for Project Managers PROJECTS After the course you will: Understand the project work form and the importance of a common project culture. Understand the project manager s role in a multi-project organization. Be able to use the GPMM project management model. Projects in a multi-project organization Two perspectives of project work: The business perspective The human perspective The knowledge areas of project management The individual project in practice: from analysis to conclusion A complete project as a Case study with a number of exercises, role-plays etc. Documentation and support. Sponsors and Upper Management Project and Program Managers Other stakeholders 24 hours - ILT < 27 >

28 Project Management PROJECTS After the course you will have knowledge of: Basic management of projects in a multiproject Organization. Principles of Project Planning, Project tracking and control. Different planning methods Project Leadership The Project Management knowledge areas Project and Program Managers. Project Management Office (PMO) Managers and members. Management of projects in a multiproject organization Identification and definition of the key roles in a multi-project organization. The Project Management knowledge areas Project Scope and Requirement Management Risk Analysis Case-studies totally integrated with the theory Change handling and the impact of changes on the plan. Project tracking and control Basics about leadership and communication in projects. The importance of dividing a project into phases and the use of decision points Project planning: Structuring and documentation of work packages. Time estimating (effort, duration) Cost-estimating and budgeting Activity sequencing and identification of the critical path Time-schedule development Resource planning The most important templates for project management. < 28 > 24 hours - ILT

29 Risk Management in Projects PROJECTS After the course you will: Be able to plan risk analyses and to administer measures for risk management. Be able to judge the scope of different risks, and to decide which methods and tools are most appropriate in your project. The significance of risk management for the success of the project. Input to risk management and external actors. Planning for risk management. Risk signals in projects. Methods for risk identification. Qualitative and quantitative risk analysis. Monitoring and steering risks. Common traps. Project Sponsors Project Managers Tools and templates 8 hours - ILT < 29 >

30 Advanced training program for PM's PROJECTS After the course you will: Build/expand competence in key knowledge areas. Train the Project Managers to better know how to manage their Projects/Programs. Learn more about the chosen subjects which typically are state of the art and important to your company. Team building / networking between peers. Reward the best Project Managers with advanced competence development. Improve Business Acumen. Improve efficiency. The learning objects are defined for each training program in cooperation with the customer. The content of each training program is chosen and agreed together with the customer, typically choosing subjects from this list: Business Acumen Project Financial Management Risk Management Program Management Project Portfolio management Agile Methods (SCRUM, Kanban, etc.) Leadership Skills Coaching Skills Advanced use of tools Leading Change by Projects All areas include theory, documentation, examples and exercises. And there is an integrated case study. Experienced and high performing Program Managers. From case to case - ILT < 30 >

31 Stakeholders Management PROJECTS After the course you will: Have learned techniques and developed skills to be able to: Make a good stakeholder identification Identify the influence of each individual stakeholder. Get the right kind of involvement from the right people. Control their impact on project objectives Stakeholder Identification Stakeholder Analysis Stakeholder Involvement Stakeholder Control Case Study Sponsors Project Managers and Program Managers Project Office Managers Solution Architects Configuration Managers 8 hours - ILT < 31 >

32 Financial KPIs in Project Management PROJECTS After the course you will: Understand the basic finance language and concepts every project manager needs. Be able to analyze and work with the financial indicators of a project Be better in managing projects from the financial point of view. Be able to use the specific terminology, understand accounting and financial information and execute profitability analyses in projects. Be able to communicate with business and financial areas on the financial requirements and status of a project. Financial and Accounting Foundations Project financial performance indicators Understanding on how decisions in projects impact the company s financial results Minimizing financial risks Main Financial KPIs to be explained: RUC WIP COS ALU POC Exercises VAN y TIR Cash Flow Sales and Cost Recognition The course is adapted for people with financial basics, as well as for professionals with no knowledge on the subject. Program Managers and Project Managers Sponsors Functional Managers Project Members People from business and support areas who need to interact with project managers 8 hours - ILT < 32 >

33 Project Procurement Management PROJECTS After the course you will know: All the steps of the Procurement live cycle Procurement strategies; contract administration; legal, commercial and financial aspects Techniques and skills on how to negotiate to reach a win-win. Procurement Management process and roles Procurement strategies Legislation: considerations, obligations, types of contracts and orders Product/service costs and payment conditions Tender: analysis of market and suppliers, selection techniques. Negotiation Skills: Techniques, strategies and tactics Know how to plan, start, do and conclude a successful negotiation Human features (persuasion, negotiation styles and typologies) Communication techniques International procurements Outsourcing, partnership and alliance. Project Managers Product Managers. Funtional / Line Managers Sponsors or other persons with responsibility for procuring products and services in projects. < 33 > 24hours - ILT

34 International Projects PROJECTS After the course you will: Have improved your human skills in managing international projects and programs. Know how to make the best use of a common project management model, the decision model and tools, in your international projects. Be able to document your project in a way that facilitates the management of international projects. Project and Program Managers. Project Management Office (PMO) Managers and members. International projects definition, complexity. Roles and Responsibilities. The lifecycle of international projects: Stakeholder management Documentation Risk management Control and Follow-up How to manage projects and programs by application of a common model: On a global level At a local level Adaptations International terminology. Tools and materials. Human skills: Creating the structure and building an efficient virtual team Understand and appreciate cultural differences Communication in multi-cultural environments Creating relationships based on trust and responsibility Virtual meetings Control and follow-up of virtual team Examples, exercises and practical case studies. < 34 > 16 hours - ILT

35 Earned Value Workshop PROJECTS After the workshop you will: Understand what Earned Value is Use Earned Value to obtain an estimation of how is your project performing Be able to make estimations about the future performance of your project and predict if it will fulfill the budget and time plan Know how to calculate Earned Value in your project with Microsoft Project. Why Earned Value? What is Earned Value? Earned Value as an project analysis tool Earned Value as a project forecasting tool How to measure Earned Value in a project Earned Value with Microsoft Project Practical case: Calculating Earned Value with Microsoft Project. Project Managers Project Sponsors Line Managers Project Administrators 8 hours - ILT < 35 >

36 Agile methodologies in project management Workshop PROJECTS After the course you will: Have a better understanding of Agile project management. You will understand how to work with Scrum and how to integrate other Agile practices. You will be able to analyze in which situations it is applicable to your organization and its projects. You can reflect on some key success factors in your change initiatives and which pitfalls to avoid. You will have the knowledge to start to apply Agile in your organization. Introduction to Lean and Agile philosophy, projects and organizations. Introduction to Scrum and its integration with other methodologies. Cross-functional and high-performance Teams. Change management: success factors and pitfalls. Coaching benefits in the implementation of a culture of change. Agile combined with your own experience. Develop an action plan for your own situation/organization. Operations Managers Project and Functional Managers Operational Development Staff Change Agents HR Managers 8 hours ILT < 36 >

37 Agile / Scrum Project Management PROJECTS After the course you will: Have a better understanding of the typical characteristics of projects managed with Scrum. Be able to understand what is needed to manage Scrum projects in your organization. Be able to analyze in which situations it is applicable to your organization and its projects. You can reflect on some key success factors in your change initiatives and typical pitfalls to avoid. Introduction to Lean and Agile philosophy, projects and organizations. Incremental and Iterative Development. Scrum activities, roles and artifacts. Sprint planning and Reviewing. Development Team Management. Cross-functional and distributed Teams. Coaching benefits in the implementation of a culture of change. Develop an action plan for your project/organization. Project and Functional Managers Development Team members Operational Development Staff Operations Managers Change Agents HR Managers 24 hours ILT 16 hours - ILT < 37 >

38 Introduction to Agile Methods PROJECTS After the course : You will have a better understanding of the typical characteristics of projects managed with Scrum. You will be able to understand what is needed to manage Scrum projects in your organization. You will be able to analyze in which situations it is applicable to your organization and its projects. You can reflect on some key success factors in your change initiatives and typical pitfalls to avoid. Introduction to Lean and Agile philosophy, principles and practices. Incremental and Iterative Development. Scrum Project Management flow and way of working overview: Roles, Ceremonies, Artifacts and Limitations. Kanban - in theory and practice The role of the Project Manager in Agile projects. Organizational impacts Agile and Scrum Coaching Skills fundamentals TRAINING METHODS Tools Project and Functional Managers 16 hours ILT 12 hours - VCT < 38 >

39 Communicating with Data PROJECTS After the course you will: Have a deeper understanding of how to use Excel Be able to create a professional presentation based on sets of data Understand how to optimize the graphical representation of your data to send a clear message across. Know how to efficiently use your time in excel by applying some tips & tricks that will help you manage data in a easy and fast way, saving time and optimizing results. Excel Formulas and Functions Creating and working with Charts Data Formatting Data Analysis and Pivot Tables Sparklines Practical case: The importance of the visual communication over text & data The participants will have the chance to experience real situations using several case studies. The primary target groups for this course are: Project Managers Project Sponsors Project staff and team leaders who need to make presentations using data. 8 hours- ILT < 39 >

40 Project Planning and Control with MS Project PROJECTS After the course you will: Be familiar with the main principles of project planning. Be able to use Microsoft Project to plan your projects. Microsoft Project basics. Defining and sequencing activities. Understanding the activity information. Creating a time schedule. Understanding the meaning of activity types, and how to use them. Allocating resources and budgeting the project. Project Planners. Project Managers. Project Administrations. 8/16 hours - ILT < 40 >

41 Root Cause Analysis Workshop PROJECTS After the course you will: Have knowledge of Route Cause Analysis Process: Identify a problem Define a problem Find and validate root cause Identify effective solution. 7 TQM- tools (Total Quality Management). JIT (Just In Time). Root Cause Analysis Process. Kanban introduction. Project Managers Product Sponsors Team Staff and Team Leaders Functional Managers 8 hours - ILT < 41 >

42 Configuration Management PROJECTS After the course you will: Be aware of the importance of a good Configuration Management in projects. Know the concepts and roles in this process. Know the procedure to follow and the tools to use to implement Configuration Management in projects. Procurement Management process and roles. The need of Configuration Management. Fundamentals and basic concepts. Roles in Configuration Management. Phases of the process. Configuration Management and PROPS. Introduction to the Configuration Management tools Project Managers Product Managers Project Office Managers Product Life Cycle Managers Configuration Managers 8 hours - ILT < 42 >

43 Control, Planning and Audit I PROJECTS After the course you will know how to: Plan a civil work project Control a civil work project Be ready to explain your project to an external auditor Understand, calculate and optimize the critical path of your project. Project Management Life Cycle Project Planning Project Control Project Audit Delays: analysis and management Critical Path Method (CPM): Definition How to calculate it Impact of the delays Optimization Civil Work Project Managers with no or small experience in CPA methodologies and tools. For PMs with experience in CPA, please consult CPA-II training. 40 hours ILT The content and duration can be adapted according to your Company needs. < 43 >

44 Control, Planning and Audit II PROJECTS After the course you will : Refresh your knowledge of Project Planning, Control and Audit Understand the impact of the delays in the project Learn several methods to analyze and manage the delays Understand, calculate and optimize the critical path of your project. Project Management Life Cycle Project Planning, Control and Audit. Delays: Reasons. How to be avoided Analysis methods Management Critical Path Method (CPM): Definition Main methods to calculate it Civil Work Project Managers with experience in CPA methodologies and tools. For PMs with small or no experience in CPA, please consult CPA-I training. Impact of the delays Optimization 40 hours ILT The content and duration can be adapted according to your Company needs. < 44 >

45 PRIMAVERA P6 PROJECTS After the course you will know how to: Create a project Add activities Create relationships Assign and analyze resources Analyze project performance Execute and control the project Customize dashboards and the project workspace Create and View reports Project Management Life Cycle Overview and Navigation Creating a Project. Creating a WBS Calendars and Scheduling Creating Activities and Relationships Assigning Roles and Resources Project Workspace Optimizing and Executing the PP Methods of Applying Progress Portfolios and Dashboards, among others. Existing users Business Analysts Functional Implementers Project Managers 24 hours ILT 40 hours - ILT The content and duration can be adapted according to your Company s needs. < 45 >

46 Development services Our solutions and ways of working enable us to develop the right competence programs for all stakeholders involved. Our experience and flexibility help us to develop world class tailormade solutions for courses, programs, training paths and certifications. < 46 >

47 Continuous training, Mentoring, Workshop, Coaching PROJECTS Continuous Training We are committed to the continuous development of organizations and people. Our goal with these 1 or 2 hours sessions is to facilitate the competence development providing general or specific knowledge of different subjects. 1-2 hours Content Examples Transformation/Change Management Business Acumen Risk Management Agile methods Business Analysis BABOK Business Driven Project Management Mentoring Skills Mentoring The objective is to assist and guide the mentee within a specific project or activity assigned to them. This involves transfer of knowledge and leadership skills with a special focus on business and professional ethics. Our way of working is to have a consultant from GreenlightPM with the appropriate experience or knowledge, sharing their knowledge in order to facilitate the personal and professional development of the other person, including the necessary support and assistance to help them reach their objectives. < 47 > Workshops The objective is to transfer subjects and practices from the courses to the day-to-day activities in the company. At these workshops, decisions and agreements are reached, by analysing and debating on how to implement various aspects related to the improvement of capabilities in projects. Coaching At GreenlightPM we use coaching to help our customers recognize opportunities for improvement that contribute to increasing their performance. Our focus is on carrying out a performance analysis of the coaches, provide a detailed understanding of how that performance can be improved and provide the necessary support to help our customer achieve these improvements.

48 Interpersonal SKILLS In any organization, the people are one of the most important assets. Our Human Skills courses enhance the competence necessary to lead and work with people. Behaviours that promote respect, alignment, commitment, confidence and involvement are the foundations of a solid project culture. < 48 >

49 Human Skills in Projects Interpersonal SKILLS After the course you will: Have a better picture of how you communicate in different situations: Group meetings Negotiations Presentations Personal talks in problematic situations Know more about your leadership style. Improved your project leadership skills Get familiar with some tools related to the human perspective to increase the effectiveness in projects. Leadership role: Situational Adapted Leadership Leadership applied to teams Feedback Communication: Transactional analysis Presentations Problem situations: Time pressure Sensitive talks, DAPA Model Additional topics may be introduced based on the participants needs. Project managers Functional managers Team Leaders Agile leaders Scrum Masters Product Owners Any person working in projects or organizational groups 24 hours - ILT < 49 >

50 Human Skills II Efficient Teams Interpersonal SKILLS After the course you will: Analyze better the present-day situation so you find the group s need for development and driving forces. Understand how to use individual differences in an efficient manner. Giving and receiving group feedback. How to deal with Change Management. Choose activities based on the group s needs and external factors. Professionally conduct team-building activities to help teams identify their strengths and weaknesses. The typical current situation Team development phases and how to apply leadership in an efficient manner. Your personal profile according to the MBTI (Myer-Briggs Type Indicator). Understanding and benefit from using the team members differences. Team feedback using Johari Window. Basics in coaching process, direct communication and effective listening. Conducting and analyzing several teambuilding exercises. Tips to deal with the human perspective in the management of change. Project and Program Managers Functional Managers Team Leaders Any person working in projects or organizational groups 24 hours - ILT < 50 >

51 Leadership with Coaching in projects Interpersonal SKILLS After the course you will: Be able to use the coaching process as a tool for project leadership. You will feel comfortable using basic ICF (International Coaching Federation) coaching skills which can be applied in your daily work. Will have acquired new habits of leadership that will allow you to create more awareness and responsibility in employees and team members. Leadership with coaching Coaching and concepts ICF skills: Efficient communication: Active listening Powerful questions Direct communication Directives guidelines to promote trust How to benefit from tuning in communication Facilitating learning and performance: Delegation Raising awareness Planning and goal setting Managing progress and accountability Managing habits Feedback / Feed forward Future action plan Project managers Team leaders Functional Managers Directors 33 hours - ILT < 51 >

52 Conscious Time management Interpersonal SKILLS After the course you will: Have improved your ability to balance between urgent vs important tasks, to stay focused on the goals and strategy of your Company. Be focused on the management, planning and control of your tasks and projects. Be able to apply the Pareto principle to be more efficient. Be able to stay focused on analyzing priority tasks rather than secondary ones. Be more conscious about managing your time, taking into account your biorhythm while also reducing your stress levels. Be able to select the time management tools that are best and most valuable to you. Foundations for efficiency and effectiveness. Intentional and prioritization skills for the activities of your projects. The three types of activities: Value activities Non value activities but needed Non value activities, unneeded The importance of management, planning and control of your activites and tasks. The impact in efficiency and time management when focusing your energy on pending activities. Positive impacts of delegation. Tools to manage your time: Kanban Tello GTD, etc. Anyone who wants to improve their time management and be more effective by reducing their stress levels. : Previous preparation + 24 hours ILT + 4 hours follow up or Modules of 4-6 hours + work assignments before and between modules. + 4 hours follow up after the modules. < 52 >

53 Emotional intelligence in companies Interpersonal SKILLS Communication Digital Learning Pills We offer a new way to learn wherever you are, at your own rhythm. Multi devise (PC, Mobile, Tablet ) 45 days 20 videos To do list Final Test Empathy The ability to put yourself in someone else s shoes. To care about the situation, about their conditions, and understand how and why people act and react in a certain way. It s an important ability both in personal and, especially, in professional relationships. In this course, you will learn everything you need to know to become an empathetic person. Initiative Initiative is a personal attitude and behavior characterized by its self-starting nature, its proactive approach, and by being persistent in overcoming difficulties that arise in pursuit of a goal. This course explains how you can develop this skill, how to avoid procrastination, how to be persistent, among other techniques. Persuasion Scientific studies have discovered that to convince someone to do or stop doing something, people use certain cognitive and emotional mechanisms that influences communication and makes persuasion easier. This course will allow you to know and use different tools and techniques of persuasion, such as creating rapport, influencing with body language and modulating your the tone of voice. < 53 >

54 Interpersonal SKILLS Modules Conflict Management & Resolution Managing conflicts at work is a challenge that often we don t know how to deal with. Unresolved, conflicts has a dramatic negative impact on productivity, motivation, and therefore, on results achieved. The purpose of this module is to help people to identify their preferred way to approach them, and be aware that there are different ways to solve them. (MBTI) Myers Briggs Type Indicator Human behavior is a critical factor that greatly affects the results achieved in projects and in organizations. The goal of this module is to provide you with a tool to help you to analyze and benefit from individual capacities and strengths and minimize conflicts by understanding how people can interact together. Interpersonal SKILLS The art of Effective Communication With the globalization and technological advances communication skills are essential. To consider at which level to communicate considering the different stakeholders is a key factor towards excellent results. The purpose of this module is to increase these communication and listening abilities to apply in everyday business. 4 hours per module ILT or VCT Change Management Successful companies are continuously transforming themselves to the needs of the market and business. In this module you will learn how to better manage changing initiatives to ensure lasting results in projects and organizations and how to focus on quick wins. Dealing with virtual teams The number of teams working virtually has increased with the globalization. Having teams, colleagues and managers separated by miles and often different time zone has impacts in projects. The goal of the module is to help you with some tools and strategies to overcome the disadvantages of this challenge < 54 > Feedback for efficient teams Giving and receiving feedback is an active communication way to increase selfawareness. It is an opportunity to see ourselves through the eyes of others. In this module we will improve in the application of this tool to help teams to improve and accelerate the growth and evolution towards efficiency.

55 Interpersonal SKILLS Modules Interpersonal SKILLS After the course you will: Be able to use the coaching process as a tool for project leadership. You will feel comfortable using basic ICF (International Coaching Federation) coaching skills which can be applied in your daily work. Will have acquired new habits of leadership that will allow you to create more awareness and responsibility in employees and team members. Leadership with coaching Coaching and concepts ICF skills: Efficient communication: Active listening Powerful questions Direct communication Directives guidelines to promote trust How to benefit from tuning in communication Facilitating learning and performance: Delegation Raising awareness Planning and goal setting Managing progress and accountability Managing habits Feedback / Feed forward Future action plan Project managers Team leaders Functional Managers Directors 33 hours - ILT < 55 >

56 NEUROSCIENCE Techniques - Overview Interpersonal SKILLS ASSERTIVE COMMUNICATION DEVELOPMENT This workshop is oriented towards the understanding, and to develop skills and habits, which promotes an effective communication by an enhanced understanding of our cognitive functions. The workshop allows the participants to develop abilities and insights in relation to empathy, an essential component in successful communication. NEUROLEADERSHIP FOR ORGANIZATIONS IN THE 21TH CENTURY This workshop is oriented to give a good understanding of how to develop circuits of the brain connected for today s multidemanding leadership. You will learn how to use techniques developed from the field of neuroscience. Learn how to reinforce habits and skills required in modern leadership. Scientifically proven techniques are applied in combination with a theoretical program with practical application sessions and skill development. STRESS MANAGEMENT Stress is a factor that severely affect our physical health as well as our mental wellbeing. Therefore, stress can cause significantly extra costs and must be considered one of the most important factors to pay attention and handle in our work environment. With a good stress management strategy we will be considerably more efficient, perform better, communicating more efficiently and achieving a more positive approach in general to challenges in our workplace. In addition, preventing stress will decrease sick leave. 8 hours per module ILT or VCT + Optionals according to your needs < 56 > NEUROCOMPETENCES AND NEUROMANAGEMENT DEVELOPMENT As a progressive and modern manager, you should have diverse skills for various situations that enable you to constantly plan and execute goals with excellence. At the same time, you want to be able to handle your team with its challenges, communicating effectively, being adaptive and creative to respond rapidly to changes throughout the workday. Every person is unique and every brain works differently. For those reasons, leaders of today will have a great advantage by knowing the fundamental principles of the neurocompetences involved in neuromanagement. With those skills, the basis of neuroscience will help you to have a more powerful tool to develop the full potential of a group of individuals. Learn how to achieve and exceed the highest expectations and reach the most challenging goals within your organization.

57 NEUROSCIENCE Techniques: ASSERTIVE COMMUNICATION DEVELOPMENT Interpersonal SKILLS After the course you will: Understand the neural basis of communication. Acquired strategies to develop functional, adaptive and effective communication. Improve active listening and silence management as a listening technique. Develop your neuroplasticity in order to maximize you skills and competences used for modern communication. EXTENDED training: As part of the workshop, you will have exclusive access to enhance your skills developed for two weeks (online platform) Optional: To extend with personalized neurofeedback and biofeedback sessions after the workshop, 3 sessions per participant, in Madrid. Optional: To attend sessions of neurocoaching face2face (for courses in Madrid) or online/by phone (for workshops outside of Madrid). Neuroscience and the ability to communicate to develop the skills of communication to achieve an organization with effective brains. Basic concepts of neuroscience by understanding communication and neuromanagement. Neural basis of processes and types of communication. Neuroscience based training techniques. Developing an active listening and powerful ways of asking questions. Strategies to develop brain connections in order to adopt skills for successful and supportive listening. < 57 > Professionals 8 hours ILT, VCT + 2w online access Optionals described in

58 NEUROSCIENCE Techniques: STRESS MANAGEMENT Interpersonal SKILLS After the course you will have: Ability to identify stress at an early stage Knowledge to adequately handle stress Good knowledge in using relaxation techniques learned on a regularly basis to better manage stress in daily life. CONTINUED: Courses in Madrid: Program in preventing and treating mental stress through Bio-Neurofeedback. Courses out of Madrid: Distance Neurocoaching sessions (Skype or phone). What is stress? Phases of stress Neurobiological basis of stress Stress and its impact on our brain activity Brain and emotions Neuroendocrinology and diseases caused by stress Sources of stress and at work Stress triggers Alarms for stress. When and how do we know if we are falling in to the stress trap Fundamental rules to prevent stress and tools in order to handle stressful situations Practical exercises of techniques for relaxation Professionals all categories 8 hours ILT, VCT Optionals described in < 58 >

59 NEUROSCIENCE Techniques: NEUROCOMPETENCES AND NEUROMANAGEMENT DEVELOPMENT Interpersonal SKILLS After the course you will have: Development of neurocompetences associated to team management. Training of cognitive functions included in the main neurocompetences. Emotional control management and its influence in our behavior. Improved communication skills and conflict resolution. CONTINUED: Courses in Madrid: Optional brain training through Neurofeedback and techniques in cognitive stimulation by the extensive development of neurocompetences. You can also attend sessions of Neurocoaching. Courses out of Madrid: Development of personalized neurocompetences by online brain training and/or sessions of neurocoaching (Skype). New ways of leadership developed from neuroscience How is the brain of the most successful leaders? Executive functions and other cognitive aspects of Neuro-management Planning and problem solving with the help of neuroscience. Emotional regulation and stress management Techniques to develop skills and maximize your potential to plan and organize The importance of a good communication and active listening Persons in executive functions on medium or high level. Project managers and managers with staff responsibility. 8 hours ILT, VCT Optionals described in < 59 >

60 NEUROSCIENCE Techniques: NEUROLEADERSHIP FOR ORGANIZATIONS IN THE 21TH CENTURY Interpersonal SKILLS After the course you will : Understand the neural bases of neuroleadership. Acquisition of strategies to develop neuroleadership abilities. Knowledge of how to develop and take advantage of your neuroplasticity in order to obtain and master the competences required for a successful leadership EXTENDED training: As part of the workshop, you will have exclusive access to enhance your neuroleadership skills for two weeks extensive personal analysis and feedback (online platform) Optional Services: Neurofeedback and biofeedback and Mental SPA in sessions after the course. Recommended 3 sessions for each participants. Private sessions of neurocoaching in our institute (for courses in Madrid) or online/by phone (for workshops outside of Madrid). High business performance in the 21st century by Neuroleadership. The role of the brain in Neuromanagement and the importance of encouraging and achieving an organization with efficient brains. Neuroscience concepts for effective brains. How to achieve productive brains that promote leadership required by the company of the 21t century? Brains and decision-making: how to train to achieve this competence? How to train the brain to regulate itself emotionally? Collaboration with our surroundings and neurons mirrors. Steps to stimulate brain connections that help the formation of this competence. The flexible brain. Techniques from neuroscience that improve neuroplasticity < 60 > Persons in executive functions. Persons in leading functions; Group, Divisions, Project managers, CEO 8 hours ILT, VCT + 2w online access Optionals described in

61 Roles in Agile / Scrum: Product Owner, Scum Master, Agile Coach Interpersonal SKILLS Product Owner role Practical course that will provide you with the needed skills to perform the Product Owner role in the Agile projects. You will learn, among other things, to maximize the ROI, prioritize the backlog, the deliveries and the interaction with the team. 8 hours - ILT Scrum Master role Scrum Master role is very important in the development and efficiency of the Agile teams and in the application of the Scrum methodology in the project management This course will provide you with the specific information to perform this role and undertake the daily activities that you will have in front of you as responsible of the implementation of the Agile Scrum Methodology Agile Coach To apply the Lean philosophy and Agile methods in a company requires a mindset change. The role of an Agile Coach is crucial in helping organizations to incorporate the way of thinking and working of these methodologies in their specific environments. Agile coaches have the methodology knowledge, as well as the skills required to introduce these changes in an efficient and sustainable manner. Project Managers and Team Members Managers Anyone who wants to fulfill this role. Product Owner Scrum Mater Agile Coach 8 hours - ILT < 61 > 8 or 16 hours - ILT

62 Virtual Teams in Projects Interpersonal SKILLS After the course you will: Have a better understanding of the specific needs when working in a virtual environment. Have improved your skills when working with and leading virtual teams. Understand the ways of working with virtual teams. Know the difference between traditional teams and virtual teams. Be familiar with some tools to improve the efficiency in virtual teams. Virtual Teams features. Variables which affect the complexity of virtual teams. Life-process steps of a virtual team. Managing the team tasks and activities. Foresee issues and problems. Virtual relations: Building confidence. Conflicts approach. Multicultural mind. Language differences and ethical standards. Project Managers. Team Members. Directors. Operational Managers. Line Managers. 8 hours - ILT < 62 >

63 e LEARNING The versatility of e-learning methodology has enabled our experience to extend to a long number of project management training programs, which allows learners to acquire core project management competencies as well as teamwork skills in an enjoyable way. < 63 >

64 E LEARNING E - LEARNING Greenlight Project Management brings you new training solutions using e- learning and blended learning methods. Our e-learning solutions offer: Flexibility regarding times and dates. Customized training paths. Learn at your own pace. Spread out your learning at your own convenience. Expert support. Discussion forums and networking. PM Fundamentals PM Advanced PMP Preparation Pack PM Team Leader Project, Program and Portfolio Management 12 hours 18 hours 44 hours 12 hours 12 hours (*) Trademark owned by STS < 64 >

65 Project Management with Simultrain E - LEARNING After the course you will have knowledge of: Basic management of projects in a multiproject Organization. Principles of Project Planning, Project tracking and control. The Project Management knowledge areas. Run a project effectively. Make group decisions in stress situations. React correctly when confronted with typical problems of project management. Management of projects in a multiproject organization Identification and definition of the key roles. The 9 Project Management knowledge areas Project Scope and Requirement Management Basics about leadership and communication in projects. Project tracking and control Change handling and the impact of changes on the plan. Risk Analysis Project planning: Structuring and documentation of work packages. Time estimating (effort, duration) Cost-estimating and budgeting Activity sequencing and identification of the critical path Time-schedule development Resource planning SimulTrain is particularly useful to put all of the acquired knowledge into practice at the end of this course. Project Managers, Project Management, Team Staff and Team leaders, Line Managers (*) Trademark owned by STS < 65 > 16 hours

66 Training formats Besides ILT (Instructor Lead Training), some courses have the possibility of another format. Greenlight Project Management brings you new training solutions using e- learning and blended learning methods. Our e-learning solutions offer: Flexibility regarding times and dates. Customized training paths. Learn at your own pace. Spread out your learning at your own convenience. Expert support. e-learning Discussion forums and networking. VCT - Virtual Classroom Training Training sessions by videoconference Simultaneous participation and interaction between students and trainer from any location. Expert trainers share their knowledge and experiences with participants A combination of course and practical workshop. Interactive short-duration sessions (2 4 hours each) Contents adapted to participants needs. Covering the main contents and knowledge areas of Project Management. Flexible hours, no need to travel or go anywhere. Enables interaction and collaboration between people in different locations. You can join our training courses just with an Internet connection and any browser. Our workshops provide a way to create an intensive educational experience in a short amount of time. They are: Interactive training where the participants practicing their new skills during the event under the watchful eye of the instructor. Conducted by people who have real experience in the subject under discussion. Workshop Designed for people who are working together or interested in the same field. Time limited, although some may involve multiple sessions over a period of time (e.g. once a week for four weeks, or two full-day sessions etc). < 66 >

67 Key success elements of our courses We customize our courses according to the needs of our customers. We cover all project-related roles. Our trainers are project managers with extensive management experience. We have a certification process in place, to ensure the quality of delivery. We make considerable investments in the continuous improvement of our products. Our teaching method is very dynamic: learning by doing. We are a PMI Registered Education Provider (R.E.P. Nº 2355). Our courses are approved by PMI to provide Professional Development Units (PDUs) < 67 >

68 Projecting Your Business! Turning Point to your Success < 68 >