Leading Up Maximizing Results at the Next Level Influential Leadership
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1 Leading Up Maximizing Results at the Next Level Influential Leadership Copyright 2013 by Agenda Guest Senior Bank Leaders: Michele Shangraw, SVP Retail Banking Director Mercantile Bank Kristy Premo, SVP Human Resources & Marketing The State Bank Learn how to: Be heard, respected and sought out at the next level Have greater influence on people at the next level Manage your boss and people in higher positions Have your ideas heard Copyright by Michigan Business Consultants 1
2 Successful people do the things that unsuccessful people are unwilling to do. John Maxwell Skills for Influential Leaders Vision Communication Teamwork Innovation Copyright by Michigan Business Consultants 2
3 MBA BEST Conference Warning Traits for Leaders Warning Traits for Leaders Short term thinking. Addicted to the daily routine activity trap. Worrying about managing to do lists. Reacting quickly with a short-term fix. Continuing to do what you have always done. Simply overlooking opportunities. Surviving the next crisis as the only goal. Over managing today at the expense of the future. info@mbctraining.com Influential Leadership A leader of influence is one who will work to remove the obstacles preventing people from performing effectively, and therefore open the door to creating a trusting and rewarding environment where people are willing to go that extra mile. info@mbctraining.com Copyright by Michigan Business Consultants 3
4 Influential Leadership - Challenges A rapidly changing world and new technology has created a society craving for speed and action. As leaders, we face incredible pressures to deliver immediate results, to do more with less, and to manage an everincreasing personal workload. Influential Leadership - Challenges The pace and urgency of daily demands can make it difficult to see more than a step ahead into the future. But in a world of changing conditions and priorities, leaders must be able to look beyond the "now" and take a more strategic leadership approach to their work. Copyright by Michigan Business Consultants 4
5 Vision Strategy discussion: Who will do what? By when? What is your vision? What is your leader s vision? Leadership Development What is your bank s vision? Are they aligned? To get what we ve never had, we must do what we ve never done! Copyright by Michigan Business Consultants 5
6 Seek first to understand, Then to be understood. Building Championship Teams Stephen Covey, 5th Habit in 7 Habits of Highly Effective People Teamwork 1. Acknowledge errors no excuses! 2. Ask for advice 3. Seek input and offer feedback 4. Be open to others ideas 5. Address problems 6. Celebrate successes! Copyright by Michigan Business Consultants 6
7 Innovation Push Boundaries Think Outside the Box Be a Change Agent Adapt to Change Continue to Learn 80% work where you are strongest 15% work where you are learning 5% work in other necessary areas Notes Copyright by Michigan Business Consultants 7
8 I Value Team Members When They Michele says Kristy says The Worst Things Team Members Can Do to Draw Negative Attention Michele says Kristy says Copyright by Michigan Business Consultants 8
9 Manage Your Boss: Relational Chemistry Invest 10X Things to remember! Influential Leadership is the ability to incite action in others through communication and motivation tailored to an individual person. Don t wing it Get to the bottom line Speak your bosses language Copyright by Michigan Business Consultants 9
10 Managing Your Boss 1. How do I get something approved? 2. How do I say no to my boss? 3. How do I get my boss to listen to me? Notes Copyright by Michigan Business Consultants 10
11 Don t find a fault; find a remedy. Leadership Development Henry Ford Practice to Lead Up Lead-Up Principle #7 Know When to Push and When to Back Off 360 Degree Leader By John Maxwell 5 R s of Private Communication: Right Time Right Place Right Approach Right Technique Right Purpose Copyright by Michigan Business Consultants 11
12 There are no traffic jams on the extra mile. Zig Ziglar Executive Coaching Bosses Weather Chart John Maxwell FORCAST OUTLOOK ACTION Sunny Visibility clear/sun shining Foggy No way to read weather conditions Partly cloudy Sunny one minute, cloudy the next Rainy Steady rain, but no thunder or lightening Thunderstorms Lightening could strike anywhere Hurricane High winds, damage is unavoidable Copyright by Michigan Business Consultants 12
13 Michele and Kristy Real Examples Notes Copyright by Michigan Business Consultants 13
14 Thank You Senior Leader Panel! MBC Half-day & full-day training and professional development Leadership development Keynote presentations and company-wide meetings Talent Management and assessments Professional coaching for executives, individuals and teams Service and sales culture development Strategic meeting facilitation MBC Training and Development, Inc. (est. 1990) Bankers working with bankers! Proud to work with MBA & member banks for 20 years! Copyright by Michigan Business Consultants 14
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