Social Impact of Technology
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1 Community and Family Studies HSC Enrichment Day 2013 Social Impact of Technology
2 Technologies and Work Syllabus Content Slide 2 Enrichment Day
3 Activity 1: Defining Technology and Work Complete the table by providing an example of each. Factor Description Example Job Definition Structure of the Workplace Job satisfaction Efficiency Employment and Unemployment Training and Education Introduction of technology in the workplace Job definition refers to the skills, experience and expectations associated with performing a particular job or occupation. The structure of the workplace refers to the organisation or arrangement of a business, company or other organisation. This includes employment patterns andwork locations, such as working from home or via the internet. Job satisfaction is the feeling of fulfilment that a person encounters due to accomplishments in the workplace. Efficiency is the term used to describe the use of time to complete an intended task. Efficiency in completion of tasks is dependent on factors such as cooperation, availability of resources, and employee skills and experience. Employment patterns have changed over time due to factors such as education, economic recessionsand other economic fluctuations, availability of jobs and provision of automated processes. Training and education provide the knowledge, skills and experience necessary to complete tasks safely, efficiently and successfully. The introduction of technology into the workplace has influenced the definition of work, the structure of the workplace, job satisfaction, efficiency in the workplace, employment and unemployment rates and the significance of education and training. Source: Mitchell. K, CAFS: Community and Family Studies HSC Course, McGraw-Hill,2010, pg Enrichment Day 2013
4 Activity 2: HSC Focus Question 1 Slide 3 What does the verb discuss mean? What syllabus content would you put in a response to this question? Enrichment Day
5 Telecommunication in the Workspace Slide 4 Activity 3: Brainstorm the various types of telecommunications used in the workplace. Telecommunications 63 Enrichment Day 2013
6 Activity 4: Identify the changes/improvements that have been made to the following list of existing technology used in the work place. Use the blank spaces at the bottom of the table for any other existing technology you can think of yourself that is used in the workplace. Existing Technology Changes/Improvements Written letters Calculators Hand written documents Record keeping, stocktaking, timetabling Handset Paper Diary/Calender Fax Conference, meetings, seminars Books, paper pens Customer Service (bank tellers, cash registers) Photocopying Enrichment Day
7 Activity 5: Make a list of the employment opportunities that have been created as a result of improved technology. Employment Opportunties CREATED Make a list of the employment opportunities/jobs that have been lost / minimised as a result of technology. Employment Opportunties LOST/ MINIMISED 65 Enrichment Day 2013
8 Activity 6: Choose 1 piece of technology from the table in activity 3and outline how this piece of technology has either created or hindered employment opportunities using your ideas from Activity 4. Marking Criteria Slide 7 Enrichment Day
9 Criteria Marks Demonstrates detailed and accurate knowledge of how improvements to technology have impacted on employment opportunities Provides the positive and/or negative issues relating to the impact of technology on employment opportunities Shows how technology and/or employment influence wellbeing Illustrates answer with relevant examples Communicates ideas in a clear and logical manner using appropriate terminology 9-10 Demonstrates some accurate knowledge of how improvements to technology have impacted on employment opportunities Provide some positive and/or negative issues relating to the impact of technology on employment opportunities Shows some influences on wellbeing Provides relevant examples Communicates ideas in a clear manner using appropriate technology 7-8 Demonstrates some knowledge of how improvements to technology have impacted on employment opportunities Provides some basic issues relating to the impact of technology on employment opportunities Provides some relevant examples Communicates ideas in a clear manner using some appropriate terminology 5-6 Demonstrates basic knowledge of the impact of technology on employment Uses limited examples Communicates ideas in a basic form using limited terminology 3-4 Provides limited information about technology and/or employment Communicates simple ideas Enrichment Day 2013
10 Activity 7: After reading the marking criteria and discussing ideas via the chatspace, what do you need to consider in order to receive10 marks for your response to focus question one? Impact of Technology on Employment Opportunities Enrichment Day
11 Activity 8: HSC Focus Question 2 Slide 10 What is question asking you to do? What do you think you need to include in this response? Enrichment Day 2013
12 Activity 9: Workplace Structure Newspaper Article Slide 11 How Technology is Changing the Workplace By: Scott Wilkins Technology in the workplace has become an integral factor in the successes of forward-thinking businesses today. The changing face of technology is allowing the nature of the workplace to change by increasing the rate of productivity and communication. The collaborative nature of social technology in particular is enabling people to work together rather than alongside one another in the office. Technology in the workplace resonates with a cultural change towards social communications. Businesses are now embracing this kind of strategy in creating a more flexible and innovative structure. The economic downturn has lead businesses to re-think their methods and find new strategies. Technology in the workplace and its ability to influence collaboration is one of these strategies. The workplace is essentially evolving through the integration of social technology in business systems. Social technology in the workplace allows existing business models to be adapted and expands the vendor landscape. People now work together more than ever, and technology in the workplace has been critical in facilitating that kind of collaborative effort. The trend of technology in the workplace is becoming increasingly more important when considering security concerns. Technology is critically valuable in counteracting the cyber attack threats that run rampant on the web and frequently target businesses. These businesses require protection of information and technology in the workplace provides that kind of security against data breaches. The workplace has entered a largely digital age where technology in the workplace has become a standard necessary component of business security. While the business landscape is expanding in a positive way, technology has become indispensable in protecting information. Enrichment Day
13 The nature of the workplace is quickly changing with technology allowing information to be more consumer-friendly. Endpoint devices such as smartphones, laptops, and other personal assistant devices are allowing people a much wider kind of access to corporate information. Technology in the workplace is allowing people to expand their reach on such information. Employees can now access workrelated information on the go, from home, while traveling, or simply while away from the office. Technology in the workplace is allowing people to stay connected to their work from anywhere in the world. New computing models have lead social technology to the forefront of business strategies. People are increasingly using social media tools, for example, in order to share information and communicate with one another. Social platforms such as Facebook, Twitter, Flickr, LinkedIn, and more are becoming commonplace as part of technology in the workplace. By integrating these methods of communication, businesses can expand their reach and build their client base. The consumerisation of information technology is being embraced by many businesses as they adapt to meet the new demands of a tech-savvy era. Adapting in this way to technology in the workplace allows businesses to have a competitive advantage in progressive strategy. One of the biggest changes in this technology-focused day and age is the rapid rate at which information is being exchanged. Employees are becoming quicker, more creative, and efficient workers by adapting to the trend of technology in the workplace. About The Author: Scott Wilkins is a Canadian business and financial expert. Article Source: After reading the article How Technology is Changing the Workplace, complete the following: a. Provide examples of how workplace structure has changed as a result of technology. 71 Enrichment Day 2013
14 b. Outline the positive and negative effects of technology on workplace structure. Positive Effect Negative Effect Workplace Structure Activity 10: Attitudes to Work Slide 12 After reviewing the above picture on Attitudes towards technology complete the following: Enrichment Day
15 a. Provide examples of the positive and negative attitudes people have towards work as a result of technology. Positive Negative Attitudes to work b. Explainhow technology has contributed to the attitudes identified in the table above. 73 Enrichment Day 2013
16 Activity 11: Everything Relates to Wellbeing Slide 13 After examining the positive and negative effects of technology on workplace structure and attitudes towards work, how will this impact on an individual s wellbeing? (Consider physical, social, emotional, economic, spiritual and political). Enrichment Day
17 Take Home Activities The following activities can be done at home as part of your study in preparation for the HSC: Activity 1:Complete the following table in relation to technology and work. ASPECT OF WORK Job Definition Outline ONE way that technology has had a positive effect on this aspect An increase in the amount of automated processes in the workplace has changed job definitions, decreasing manual labour for workers whereby reducing risks of injury e.g. checkout operators supervising self-serve checkouts rather than serving the customer themselves. Outline ONE way that technology has had a negative effect on this aspect With increased need for employees to be technology savvy, it has become harder for people to gain employment without the appropriate training. Structure of the Workplace Job Satisfaction Efficiency Employment and Unemployment Training and Education Introduction of technology in the workplace 75 Enrichment Day 2013
18 Activity 2: Technology and Work Detailed Investigation: What are 3 ways technology has changed or evolved in the workplace? Choose a piece of technology that has been introduced or changed in the work place and answer the following questions: a. Define the piece of technology b. Describe how it has evolved over time c. Use the template below to evaluate theeffect of the piece of technology on the workplace. Plus (state the positive /good things about this piece of technology in the workplace) Minus (state the negative/ not so good things about this piece of technology in the workplace) Interesting (state something unique/ different about this piece of technology in the workplace) Enrichment Day
19 d. Complete the table to outline the role of the employee and employer of adopting this piece of technology in the workplace. Employee Employer Activity 3: Answer Focus Question 1 from the presentation and using your knowledge and the information gained write a response. Discuss how improvements to existing technologies have impacted on employment opportunities. (10 marks) Swap with someone in your class and use the marking criteria (from slide 7) to mark each other s responses. Activity 4: Answer Focus Question 2 from the presentation. Examine the effects of technology on workplace structureand attitudes to work (2010, Q.30, 15 marks) Then go to mm-fam-studies-marking-guide-10.pdf (pg. 11) to read through the marking criteria to check you have included everything in your response. You can then go to m-fam-studies-sample-answers-10.pdf (pg. 11) read through the suggested answers to see if you are on the right track. (Remember this is not an extensive answer, just a general idea of what could have been included in the response) 77 Enrichment Day 2013
20 Notes:... Enrichment Day
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