The Hyde Group Electrical Appliances, Furniture and Flooring Framework Agreement

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1 The Hyde Group Electrical Appliances, Furniture and Flooring Framework Agreement User Guide Framework Scope: Lot 1: Electrical Appliances (White Goods) Lot 2: Furniture (Residential) & Soft Furnishings Lot 3: Flooring (Residential) Contract Notice Number in 2016/S Valid from: 1 st November 2016 Valid to: 31 st October 2020

2 1. Purpose of this document The purpose of this guide is to give potential users a quick understanding and background of these Hyde Framework Agreements and how other social housing providers are able to access them. 2. About Hyde Hyde is an award-winning provider of homes and builder of communities that makes a lasting difference to people s lives. Hyde has been delivering services that matter since 1967, including value added services such as financial inclusion support, employment and debt advice. The Hyde Group builds new homes and neighbourhoods ranging in size from a few homes to complex, major mixed-use urban regeneration schemes providing thousands of new homes. Our Corporate Plan has three strategic priorities: Growth, Increasing Capacity and delivering quality services, which are reflected in Hyde s approach to procuring development and construction services. 3. Hyde The corporate procurement team within Hyde is an established commercial centre of excellence, influencing 100% of all non pay expenditure Our remit within the organisation is as follows: Manage each year >30 large scale (above 100,000 contract value) spend reviews and tenders with 3 rd parties, working closely with relevant budget owners Current pipeline of projects over 1bn Provide help, guidance and specialist expertise to all staff in relation to: Value for Money Commercial Market Intelligence Strategic Contract Management Purchase 2 Pay Optimisation Business Partner Negotiation Manage a central contracts database for all organisational contracts above 100k

3 Work closely with Executive Team members and their teams to ensure full business compliance is achieved against both best practice and legal requirements 4. Framework Objectives This procurement has been designed to recognise the company who will best fit Hyde s vision and objectives, but also allow other Registered Providers to access an OJEU compliant route to market for these services. The markets that Hyde operates in are changing; residents expectations are increasing; technological and communication developments provide opportunities for improving service, management and cost. Hyde has appointed a company that it can work with to help develop and continuously improve the quality of its community heating metering & billing services and drive value for money. 5. Framework Scope There are three Lots that can be called off from this framework, for use in the NUTS Code areas UKH, UKI and UKJ: Lot 1: Electrical Appliances (White Goods) Includes services for the supply, delivery, decommissioning and disposal of existing products and installation of new products. Products available are categorized under Bronze, Silver & Gold headings. The products supplied by the Service Provider will have a minimum of a 12 months warranty. Lot 2: Furniture (Residential) & Soft Furnishings Includes services for the supply, delivery, decommissioning and disposal of existing products and installation of new products. Products available are categorized under Bronze, Silver & Gold headings. The products supplied by the Service Provider will have a minimum of a 12 months warranty.

4 Lot 3: Flooring (Residential) Includes a variety of types of flooring. Service options include Service Provider to attend the property and provide a quote, delivery, installation and disposal of existing flooring. The products supplied by the Service Provider will have a minimum of a 12 months warranty. See Appendix 1 - for successful framework partner(s). Awarded from 1 st November 2016, the Agreement last for a period of four years. However, contracts called off under the Framework Agreement may, where appropriate, continue beyond the four year term of the Framework Agreement. 6. Who can use the Framework? Social Housing Providers in the UK (both those that are in existence now and those that may come into existence during the term of the Framework Agreement) are entitled to call-off contracts under the Framework Agreement. A Social Housing Provider for this purpose means any provider of social housing and includes Registered Providers (as listed on the Tenant Services Authority Website: Local Authorities and ALMOs. Applicants should note that, under the Framework Agreement, no organisation that is entitled to call off shall be under any obligation to do so, neither does the Social Housing Provider in question have the automatic right to do so without direct permission from The Hyde Group. 7. Framework Benefits There are a number of potential benefits to be achieved by using this Framework namely: The Framework has already carried out a tender process which is compliant with UK and European Procurement Law - thereby saving you valuable time and resources with greatly reduced procurement timescales. There is no need to advertise the requirements, and there are no minimum time periods within the process to which you must adhere.

5 The Contractor listed on the Framework has already been assessed for their operational, technical and professional conformance and capabilities; as well as cost to ensure value for money. Pre-agreed terms and conditions are imbedded into the Framework agreement. Award can be made Direct Selection where the Customer or the Authorised User is able to determine which Contractor will provide it with best commercial value for the proposed Call Off Contract by reference to the Contractors Pricing Submissions and Quality Submissions or by Mini-Competition. 8. Expressions of Interest Users considering using the Frameworks should, in the first instance, contact the Hyde procurement team helpdesk to express your interest in utilising the Framework: Tel: Once received you will be contacted by the Framework Manager to discuss your project and request in more detail. The Hyde Framework Manager will then assess whether your requirement qualifies for using the Framework. If eligible, the Framework Manager will provide information on how to access the Framework. If a Social Housing Provider wishes to use any of the Frameworks, they must sign an access agreement and comply with the Frameworks terms and conditions of use. Participating bodies should develop their own individual working procedures that comply with their own contractual procedure rules and the Framework principles. 9. Framework Access Fees This is no free to access for other Social Housing Providers.

6 APPENDIX 1 - The Hyde Group Metering & Billing Framework The successful framework partner(s) for each Lot are listed below: Service Provider Lot 1 Lot 2 Lot 3 Crown Flooring Ltd. Furniture Resource Centre Ltd. H Dourof and Sons Ltd Property Lettings Furniture Solutions Ltd. CONTRACTOR NAME Crown Flooring Ltd Furniture Resource Centre Ltd. REGISTERED ADDRESS Unit 32, Llys Edmind Prys, St Aspaph Business Park, St Aspaph, Denbighshire, LL17 0JA Atlantic Way, Brunswick Business Park, Liverpool L3 4BE COMPANY NUMBER H Dourof and Sons Ltd Rushey Green, Catford SE6 4JD Property Lettings Furniture Solutions Ltd. PLFS House, Unit 1, Swinborne Road, Burnt Mills Industrial Estate, Basildon SS13 1EH

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