Certificate IV in Government (Investigations)

Transcription

1 Phone: Fax: Mobile: PSP41504 Certificate IV in Government (Investigations) 10 Day Face-to-Face Course with some Flexible and Open Learning

2 PSP41504 Certificate IV in Government (INVESTIGATIONS) $1,990 This specialist qualification covers the competencies required by those responsible for statutory investigation under a range of legislation, regulations, mandated government and organisational policy and instructions. Electives should reflect the responsibilities of the individual and the job skills required for effective performance. PSP41504 Certificate IV in Government (Investigations) 15 units (10 core units and 5 electives) Core PSPETHC401A PSPGOV412A PSPLEG401A PSPREG401C PSPREG404C PSPREG407B PSPREG411A PSPREG412A PSPREG418A PSPREG419A Uphold and support the values and principles of public service. Use advanced communications strategies. Encourage compliance with legislation in the public sector. Exercise regulatory powers. Investigate non-compliance. Produce formal record of interview. Gather information through interviews. Gather and manage evidence. Advise on progress of investigations. Finalise and report on investigations. Electives BSBOHS508B PSPREG409B PSPREG410B PSPOHS401B PSPREG416A PSPFRAU405A Participate in the investigation of incidents. Prepare brief of evidence. Give evidence. Implement workplace safety procedures and programs. Conduct data analysis Evaluate progress of investigations. 2

3 Please note that the Training Package allows for units in this qualification to be assessed simultaneously with other units. This means that some tasks that you will do for a specific unit may be used to assess other units that are similar in terms of elements and performance criteria. This is called holistic assessment it increases the efficiency and realism of the assessment process. So don t go looking for all of the units, listed in the table on the previous page, in your file or on your CD as some units are being assessed together. We have colour coded the units that are being assessed together so you can get a better idea of what units are being assessed holistically. These units appear on page 6. 1 x CD titled Student guides and assessments containing 7 FOLDERS Each folder contains student guides and associated assessment tasks such as readings and assignments. Open your CD and it should look like this. Click on the folder and it will have a student guide (pdf) and your assignments which are provided in word. doc so you can type directly into them. 3

4 What do I have to complete for assessments? Each unit guide will explain the assessment task/s required to complete that unit. See section in each Student Guide titled: When will Assessment be carried out? Example: Extract from PSPGOV412A Unit Use advanced communication strategies. Assessment tasks for this unit Purpose and context Student task 1: identify and list information to be sought from manager about a complaint. Student task 2: Interview manager to ascertain nature and scope of investigation Student task 3: Identify and list information to be sought from manager Parks and Gardens. Deals with complex enquiries and complaints, giving directions, managing meetings and making workplace and public presentations. Student task 4: Interview manager parks and Gardens to ascertain nature and scope of investigation Student task 5: Discuss and critique the type of instructions and requests that may be required for the investigations oulined in tasks 2 and 4. 4

5 How do I complete the units for my qualification? Some of the units will be done through flexible and open learning and these are outlined on the table over-page. These units can be done in your own time and at your own pace. Some of the units will be done through face-to face delivery over a four-day course and these units are also outlined in the table. The units done in the four-day course are what we call your, most important key units in terms of investigation skills. Step 1: Step 2: Step 3: Step 4: Step 5: Step 6: Copy all of the folders from the CD onto your desktop into a folder, let s call it Cert IV Investigations, or something like that. Read through the student guides for each unit and complete the assessments indicated in the section within your guide called, When will assessments be carried out?, which is at the front section of each student guide. Complete the student tasks associated with each unit, in most cases you will be typing into the word.doc templates provided in each folder. Even though the assignment tasks will also appear in your student guide, it is a pdf file and therefore you cannot type into a pdf, that s why we have provided you with your assessment tasks in word.doc. When you have completed all of your assessment tasks for a particular unit then forward your assessments either by to craig@paragontraining.com.au or paragon1@iinet.net.au or by post: C4 / 58 Newcastle Street, Perth WA Your assignments will be marked and forwarded back to you with feedback within 48 hours of receipt. Model answers will be provided to you after you have forwarded your work to give you some idea of how your work compares to industry standard. After your facilitator has assessed all your work for the units, and you have completed your major assignment; and all of your work is assessed as competent, you will receive your qualification certificate along with a statement of academic record. 5

6 PSP41504 Certificate IV in Government (Investigations) 15 units (10 core units and 5 electives) Flexible & open learning PSPOHS401B PSPGOV412A PSPLEG401A PSPLEG401A PSPREG404C PSPREG401C PSPREG407B PSPREG411A PSPREG412A PSPREG419A PSPREG418A PSPFRAU405A PSPREG409B PSPREG410B BSBOHS508B PSPREG416A Implement workplace safety procedures and programs. Face-to-face delivery Use advanced communications strategies. Uphold and support the values and principles of public service. Encourage compliance with legislation in the public sector. Investigate non-compliance. Exercise regulatory powers. Produce formal record of interview. Gather information through interviews. Gather and manage evidence. Finalise and report on investigations. Advise on progress of investigations. Evaluate progress of investigations. Prepare brief of evidence. Give evidence. Participate in the investigation of incidents Conduct data analysis Flexible and open learning. Face-to-face delivery over ten days. See over page for an overview of the ten day course. Same colour indicates that these units are being assessed together. 6

7 PSP41504 Certificate IV In Government (INVESTIGATIONS) DAY AND DATE Units Comments Day ONe 0900 to 1030 PSPGOV412A Use advanced communications strategies 1045 to 1230 PSPGOV412A Use advanced communications strategies 1310 to 1500 PSPGOV412A Use advanced communications strategies 1515 to 1700 PSPGOV412A Use advanced communications strategies Open course and welcome candidates. Briefing on how training will be conducted over the two weeks and discussion on the format of the training and assessments. PSPGOV412A: Use advanced communications strategies covers the use of advanced communication strategies for interacting with internal and external clients. It includes dealing with complex enquiries and complaints, giving directions, managing meetings and making workplace and public presentations. Assessment for this unit will, in part, ask participants to present oral presentations to their peers in relation to case studies and summarizing previous day s work over the course of the training block. Day Two 0900 to 1030 PSPETHC401A Uphold and support the values and principles of public service 1045 to 1230 PSPLEGN401A: Encourage compliance with legislation in the public sector 1310 to 1500 PSPETHC401A & PSPLEGN401A 1515 to 1700 PSPETHC401A & PSPLEGN401A PSPETHC401A & PSPLEGN401A: These units cover the ethical conduct required of those in public service and the responsibility to encourage ethical conduct in others - colleagues or supervised staff. It includes contributing to an ethical public sector workplace and participating in ethical decision-making. In practice, ethical conduct is demonstrated in the context of other generalist or specialist work activities such as applying government processes, delivering and monitoring services to clients, using resources, conducting interviews, giving evidence, awarding contracts etc. This is a new unit of competency, added to the Ethics & Accountability Key Area of the Training Package in Participants will be provided with a number of case studies to examine and then identify conflicts of interest within the scenario. Case studies will be provided to examine unethical practices. Importantly strategies to identify conflict of interest and deal with conflict of interest will form part of the curriculum. 7

8 PSP41504 Certificate IV In Government (INVESTIGATIONS) continued DAY AND DATE Units Comments Day Three 0900 to 1030 PSPREG404C Investigate noncompliance & PSPREG401C Exercise regulatory powers: PSPREG408C Conduct search and seizure 1045 to 1230 PSPREG404C Investigate noncompliance & PSPREG401C Exercise regulatory powers; PSPREG408C Conduct search and seizure 1310 to 1500 PSPREG404C Investigate noncompliance & PSPREG401C Exercise regulatory powers 1515 to 1700 PSPREG404C Investigate noncompliance & PSPREG401C Exercise regulatory powers PSPREG404C: Investigate non-compliance & PSPREG401C: Exercise regulatory powers These units cover identification of possible noncompliance and recommendations for ensuing action. It includes initiating a preliminary investigation to confirm non-compliance, and planning, conducting and finalising the investigation. It is here in particular that Paragon intend to reflect the specific legislation and operational work practices by customising the instruction to focus on the legislative framework that the participants will be working under. Investigating non-compliance may overlap with other generalist or specialist public sector work activities such as acting ethically, exercising regulatory powers, acting on noncompliance, conducting formal records of interview, gathering and managing evidence, etc. It is here that Paragon proposes to provide the Participants with their major investigative assignment. This should allow them sufficient time with the break to get their mind on the context of their investigation assignment which will be worked on during the course in incremental stages. Day Four 0900 to 1030 PSPREG411A Gather information through interviews & PSPREG407B Produce formal record of interview 1045 to 1230 PSPREG411A Gather information through interviews & PSPREG407B Produce formal record of interview 1310 to 1500 PSPRE3G411A & PSPREG407B 1515 to 1700 PSPRE3G411A & PSPREG407B PSPREG411A: Gather information through interviews & PSPREG407B: Produce formal record of interview. This unit covers gathering information through interviews that may result in a witness statement or formal record of interview Interviews may be conducted in a range of locations for a range of reasons. They may be overt or covert. The unit includes preparing for the interview, conducting the interview, and reviewing and correlating interview information. In practice, gathering information through interviews may overlap with other generalist or specialist public sector work activities such as acting ethically, exercising regulatory powers, applying government processes, gathering and analysing information, assessing compliance, receiving and validating information. As with the units: Investigate non-compliance and Exercise regulatory powers, these units will be customized to meet the context under which the participants will be conducted their investigations in their workplace. 8

9 PSP41504 Certificate IV In Government (INVESTIGATIONS) continued DAY AND DATE Units Comments Day FIVE 0900 to 1030 PSPREG411A Gather information through interviews & PSPREG407B Produce formal record of interview & PSPREG412A Gather and manage evidence 1045 to 1230 PSPREG411A Gather information through interviews & PSPREG407B Produce formal record of interview & PSPREG412A 1310 to 1500 PSPRE3G411A & PSPREG407B & PSPREG412A 1515 to 1700 PSPOHS401B Implement workplace safety procedures and programs PSPREG411A: Gather information through interviews & PSPREG407B: Produce formal record of interview & PSPREG412A: Gather and manage evidence. PSPOHS401B: Implement workplace safety procedures and programs This unit covers implementation of the organisation s occupational health and safety policies, procedures and programs by those with supervisory responsibilities, to meet occupational health and safety standards. In practice, the implementation of workplace safety procedures and programs may be demonstrated in the context of generalist and specialist work activities such as delivering service to clients, using resources, making arrests, conducting searches, managing contracts, etc. Discuss OSH assignment for this UNIT and provided to Participants to work on and complete through flexible and open learning. two week break Day SIX 0900 to 1030 PSPREG409B Prepare brief of evidence & PSPREG410B Give evidence 1045 to 1230 PSPREG409B Prepare brief of evidence & PSPREG410B Give evidence 1310 to 1500 PSPREG409B Prepare brief of evidence & PSPREG410B Give evidence 1515 to 1700 PSPREG409B Prepare brief of evidence & PSPREG410B Give evidence PSPREG409B: Prepare brief of evidence & PSPREG410B: Give evidence. This unit covers the competency to prepare a brief of evidence. It includes analysing evidence, preparing and reviewing admissible evidence, developing a brief of evidence and coordinating witnesses. 9

10 PSP41504 Certificate IV In Government (INVESTIGATIONS) continued DAY AND DATE Units Comments Day SEVEN 0900 to 1030 PSPFRAU405A Evaluate progress of investigations; PSPREG418A Advise on progress of investigations & PSPREG419A Finalise and report on investigations 1045 to 1230 PSPFRAU405A Evaluate progress of investigations; PSPREG418A Advise on progress of investigations & PSPREG419A Finalise and report on investigations 1310 to 1500 PSPFRAU405A; PSPREG418A; PSPREG419A 1515 to 1700 PSPFRAU405A; PSPREG418A; PSPREG419A PSPFRAU405A: Evaluate progress of investigations; PSPREG418A: Advise on progress of investigations & PSPREG419A: Finalise and report on investigations This competency standard covers the skills and knowledge required to plan, organise and present documentation in required formats appropriate for use in the security industry. It requires the ability to gather and evaluate the quality of information and data, prepare and review drafts, and present final reports and documentation. This work would be carried out under limited supervision within organisational guidelines. Day EIGHT 0900 to 1030 PSPFRAU405A Evaluate progress of investigations; PSPREG418A Advise on progress of investigations & PSPREG419A Finalise and report on investigations PSPFRAU405A: Evaluate progress of investigations; PSPREG418A: Advise on progress of investigations & PSPREG419A: Finalise and report on investigations 1045 to 1230 PSPFRAU405A Evaluate progress of investigations; PSPREG418A Advise on progress of investigations & PSPREG419A Finalise and report on investigations 1310 to 1500 PSPFRAU405A; PSPREG418A; PSPREG419A 1515 to 1700 PSPFRAU405A; PSPREG418A; PSPREG419A 10

11 PSP41504 Certificate IV In Government (INVESTIGATIONS) continued DAY AND DATE Units Comments Day NINE 0900 to 1030 PSPREG419A Finalise and report on investigations & PSPREG410B Give evidence. (mock court) 1045 to 1230 PSPREG419A Finalise and report on investigations & PSPREG410B Give evidence. (mock court) 1310 to 1500 PSPREG419A Finalise and report on investigations & PSPREG410B Give evidence. (mock court) 1515 to 1700 PSPREG419A Finalise and report on investigations & PSPREG410B Give evidence. (mock court) Mock Court and presentation of brief of evidence. ALL DAY PRACTICAL EXERCISE. Day TEN 0900 to 1030 PSPREG410B Give evidence. (mock court) 1045 to 1230 PSPREG410B Give evidence. (mock court) 1310 to 1500 PSPREG410B Give evidence. (mock court) 1515 to 1700 Debrief on mock court exercise Mock Court and presentation of brief of evidence. ALL DAY PRACTICAL EXERCISE. 11

12 Don t forget, contact me if you wish to discuss any aspect of your training. Best of luck. Craig Mackellar BA (VET Hons) Principal, Paragon Corporate Training 12