Leadership Training for Staff and Peer Coordinators. Moving Forward for Children Modules
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1 Leadership Training for Staff and Peer Coordinators Moving Forward for Children Modules
2 Moving Forward for Children Modules SERIES: PROGRAM MANAGEMENT & LEADERSHIP (PEER COORDINATOR SPECIFIC) 1
3 You are assigned an advocate who has: Group 1: High competence, variable commitment Group 2: High competence, high commitment Group 3: Low competence, high commitment Group 4: Some competence, some commitment 2
4 Advocate Leadership Skills 1. Flexibility 2. Diagnosis 3. Written plans 3
5 Leadership Behavior Directive Behavior Structure Supportive Behavior Praise Control Listen Supervise Facilitate Manage Strength based Hierarchical Partner with volunteer 4
6 Directive Behavior Sets goals and objectives Plans and organizes work Identifies priorities Clarifies roles Evaluates work Shows, tells and does 5
7 Supportive Behavior Listens Encourages Solicits input Supports advocate s strengths Builds relationship Collaborative partners 6
8 Leadership Styles Style 1: Doing/Telling Style 2: Delegating Style 3: Coaching 7
9 Moving Along the Spectrum Directive Behavior & Control Doing/Telling Delegating Coaching Volunteer Autonomy & Satisfaction 8
10 Leadership Style: Doing/Telling Controls decision making Demotes volunteer to supporting role Announces solutions One way communication Does everything for the volunteer Decides direction of case with no input 9
11 Leadership Style: Delegating Sets goals and objectives Controls decision making Gives specific directions Assigns tasks to volunteer Announces solutions and decisions Low volunteer autonomy 10
12 Leadership Style: Coaching Volunteer and leader are equals Collaborate on action plan for child Encourages advocate initiative Helps volunteer identify solution Shares decision making and problem solving Builds on volunteer strengths 11
13 12
14 Worksheet Control How can you give control, not take control? Competence How can you create competence in the program and answer, Is it the right thing to do? Clarity How can you be clear about the program s goals and answer, Will this advance permanency? Courage How can you resist the urge to follow cultural stereotypes of the in charge leader? 13
15 INTENT We aim to embed the capacity for GREATNESS in our advocates and the practices of our program and decouple it from the personality of the Coordinator. How might we do this? 14
16 How Do the Leadership Styles Differ? Direction/Control Support Autonomy 15
17 Leadership Variables Advocate Factors Leader Factors Competence level Competence level Commitment level Commitment level Behavioral tendencies Behavioral tendencies 16
18 Leadership Variables Goal or Task Factors Time requirements Seriousness/importance Organizational Factors Organizational culture Significance of situation Complexity Priority Uniqueness Stability 17
19 What Do we Diagnose? 18
20 Competence Knowledge or Skill Level Education and Training Experience 19
21 Commitment Confidence Motivation Enthusiasm 20
22 Let s Practice 21
23 You are assigned an advocate who has: Group 1: High competence, variable commitment Group 2: High competence, high commitment Group 3: Low competence, high commitment Group 4: Some competence, some commitment 22
24 The Experts Say: 23
25 A Leader Has Three Choices Match Over supervise Under supervise 24
26 Reactions to Over Supervision Reduced involvement Frustration, resentment Less self-initiative Flight or fight reaction Dependent job performance 25
27 Reactions to Under Supervision Ineffective advocacy Frustration/resentment Flight or fight reaction Risk to child Risk to program 26
28 27
29 Five Practices of Exemplary Leadership Model the Way Inspire a Shared Vision Challenge the Process Enable Others to Act Encourage the Heart James Kouzes & Barry Posner, The Leadership Challenge 28
30 Closing Thoughts Advocate leadership is not something you do to people, but something you do with people 29
31 30
32 Resources Bennis, Warren ( ). On Becoming a Leader. Greenleaf, L., Spears, C. & Covey, S. ( ). Servant Leadership: A Journey in the Nature of Legitimate Power and Greatness, 25 th Anniversary Edition. Hershey, P. & Blanchard, K. (2008). Management of Organizational Behavior. Prentice Hall Kouzes, J. & Posner, B. ( Maxwell, John ( ) The Leadership Challenge, 4 th Edition. ). Leadership 101: What Every Leader Needs to Know Maxwell, John ( ). The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You Rath, T. & Conchie, B. ( ). Strengths Based Leadership. 31 NEED PUBLICATION DATES AND PUBLISHERS
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