Cultural Competence for Veterans. Barbara Frankel Senior Vice President, Executive Editor Nov. 5, 2014

Transcription

1 Cultural Competence for Veterans Barbara Frankel Senior Vice President, Executive Editor Nov. 5,

2 Assistance 2 For assistance dialing in to the conference, please call Basic technical assistance, (can t see slides, can t hear, etc.) use question box. For other assistance, contact Customer Service at Thank you! DiversityInc. Reproduction Prohibited.

3 Send In Your Questions! 3 You may submit your questions via the web by using the text chat box on your screen. Simply type in your question and click send. DiversityInc. Reproduction Prohibited.

4 Demographics by Gender, Race/Ethnicity 4 Sources: U.S. Census Bureau s 2013 American Community Survey DiversityInc. Reproduction Prohibited.

5 Demographics by Age 5 Source: U.S. Census Bureau s 2013 American Community Survey DiversityInc. Reproduction Prohibited.

6 Demographics: When They Served 6 Source: U.S. Census Bureau s 2013 American Community Survey DiversityInc. Reproduction Prohibited.

7 Frequency of TBIs 7 Source: Defense and Veterans Brain Injury Center DiversityInc. Reproduction Prohibited.

8 Demographics: Where They Live 8 Source: U.S. Census Bureau s 2013 American Community Survey DiversityInc. Reproduction Prohibited.

9 Demographics: Education 9 Source: U.S. Census Bureau s 2013 American Community Survey DiversityInc. Reproduction Prohibited.

10 Demographics: Where They Work 10 Sources: U.S. Census Bureau s 2007 Survey of Business Owners, U.S. Census Bureau s 2013 American Community Survey DiversityInc. Reproduction Prohibited.

11 2014 DiversityInc Top 50 Companies for Diversity Novartis Pharmaceuticals Corporation 2. Sodexo 3. EY 4. Kaiser Permanente 5. PricewaterhouseCoopers 6. MasterCard Worldwide 7. Procter & Gamble 8. Prudential Financial 9. Johnson & Johnson 10. AT&T 11. Deloitte 12. Accenture 13. Abbott 14. Merck & Co. 15. Cummins 16. Marriott International 17. Wells Fargo 18. Cox Communications 19. Aetna 20. General Mills 21. KPMG 22. Target 23. IBM 24. ADP 25. New York Life 26. BASF 27. Eli Lilly and Company 28. Northrop Grumman 29. WellPoint 30. Colgate-Palmolive 31. Kellogg Company 32. Dell 33. The Coca-Cola Company 34. The Walt Disney Company 35. Kraft Foods Group 36. TIAA-CREF 37. Allstate Insurance Company 38. Toyota Motor North America 39. Wyndham Worldwide 40. Rockwell Collins 41. Medtronic 42. Time Warner 43. Verizon Communications 44. Comcast 45. TD Bank 46. Monsanto 47. KeyCorp 48. JCPenney 49. AbbVie 50. Nielsen DiversityInc. Reproduction Prohibited.

12 Business 12 Source: DiversityInc DiversityInc. Reproduction Prohibited.

13 Top 50 Best Practices for Veterans 13 Work with local military bases to build community, potential recruits Have on-boarding program specifically for vets Help families find work, acclimate Have veterans ERG to assist with recruitment, community support, leadership training, adjustment to corporate life Work with disabilities ERG/organizations Have cultural-competence training based on veterans issues DiversityInc. Reproduction Prohibited.

14 DiversityInc, Web Seminar Cultural Competence for Veterans Day Rutgers Office of Veteran and Military Programs and Services Where Veterans and Military are a Priority!

15 The War After: Combat to Campus

16 The Wars After: From Combat to Campus Campus to Career Our Veterans are Non-Traditional Students Traditional Employees. They will be Non- Apprehensive about being older than other entry level applicants. Apprehensive about how they will be received as war veterans.

17 The Wars After: From Combat to Campus Campus to Career What do we and what can companies and corporations do? Understand who they are and their experiences (Kognito). Create a welcoming environment. Provide access to services they need & be supportive. Have a veteran affinity group/mentorship program. Recognize their service on appropriate occasions...a little recognition goes a long way.

18 Faculty & Staff Training/Orientations What are you providing? The goals are to reduce confusion and stigma, raise faculty s awareness of the available institutional and VA services, and provides faculty with a better understanding of military culture... debunking veteran myths Kognito Avatar Based Training Programs Veterans On Campus: Faculty and Staff

19 Our goals are your smooth transition to Rutgers and your Academic Success. Your goals are a smooth transition to your companies and Corporate Success. The Office of Veterans and Military Programs and Services ensures that veteran and military students are fully integrated into campus life and are able to take full advantage of the broad range of intellectual and cultural activities offered by Rutgers while sharing their diverse experiences with the university community.

20 Student Veteran/Military Transition Issues Disability Claims Services Benefits PTSD Anxiety Distance Learning Housing Tutoring Drug/Alcohol Abuse Enrollment/Reenrollment Advising Academic VA Work-Study/Career Services/Internships Orientations Physical Disability Credit Transfer TBI Sexual Abuse Financial Aid/Distress Depression Homelessness Treatment Facilities

21 Rutgers Veteran Services Support Team On Campus Are your corporate services easily accessible? Single point of contact for veterans and military to solve any and all issues for our veteran and military students. Rutgers Veteran Services Support Team Off Campus Have you partnered with local resources to compliment corporate services?

22 Your Recipe for Success Top-down Leadership Actions not just Words Veteran Initiative Executive Veteran Recruiter Know your Veterans Who / Issues / Needs Their Development

23 Your Recipe for Success Veteran Specific Programs Orientations, Mentoring, Affinity Group, Events A Point of Contact who can direct Linked to Internal and External Resources Training cultural awareness Managers and Employees

24 Nationally Recognized Questions?

25 Military and Veterans Employee Resource Group Vision Create an environment where members of the network can develop a competitive advantage for Rockwell Collins Create a workplace of inclusion that promotes innovation, strengthens employee satisfaction and provide a group which can readily address the issues of returning veteran s in the workplace Collaborate with our the Disability Network to assist in the particular needs of Disabled Veterans 25

26 Military and Veterans Employee Resource Group Objectives Embrace people by attracting, building, and retaining a diverse workforce Create a workplace that encourages and accepts a free exchange of ideas, perspectives, and experiences Connect employees to our marketplace by fostering relationships with our community. Enable the development of innovative solutions to best serve our customers and other stakeholders 26

27 Military and Veterans Employee Resource Group People Assist in attracting & retaining high quality veteran candidates Support new hire transition program to assist veterans into corporate world and company culture Collaborate on creating an inclusive environment encompassing all employees throughout the organization Host discussion forums for veterans, employees & families Sponsor hiring manager seminars to educate on value of veterans in the work place

28 Military and Veterans Employee Resource Group Workplace Provide advice & assistance to the corporation on veteran issues Engage student veteran organizations in Science, Technology, Engineering and Math (STEM) programs Provide mentors for new hires, college campus students & current employee veteran Provide state and federal benefit information to employee veterans Facilitate networking opportunities for employee veterans

29 Military and Veterans Employee Resource Group Marketplace Collaborate with local & national veterans organizations for veteran hiring and understanding compliance issues Providing support to local veteran charitable causes across the enterprise Utilize veteran networks to understand marketplace & develop market intelligence

30 Military and Veterans Employee Resource Group Community Eastern Iowa Honor Flight English River Outfitters benefitting disable veterans EQUEST benefitting wounded warriors Collaborate with community veterans facilities Assist other companies with establishing veterans groups

31 Military and Veterans Employee Resource Group

32 Military and Veterans Employee Resource Group

33 2015 Web Seminar Schedule 33 January 27 Building a Talent Pipeline February 3 Black History Month Cultural Competency February 25 Employee Resource Groups March 3 Women s History Month Cultural Competency March 24 Equitable Talent Development/Succession Planning April 14 Global Diversity May 5 Asian-Pacific Heritage Month Cultural Competency May 19 CEO Commitment June 2 LGBT Pride Month Cultural Competency June 23 DiversityInc Top 50 Best Practices Please contact customer service at webseminars@diversityinc.com DiversityInc. Reproduction Prohibited.

34 Thank You for Attending the Web Seminar 34 You will receive a follow-up from us containing the link to download this presentation for future reference The presentation will be available approximately 72 hours after this event Questions? Call (973) DiversityInc. Reproduction Prohibited.