Thinking Differently: Using Metrics to Reframe

Transcription

1 Trusted Insights for Business Worldwide The 2009 Diversity & Inclusion Leadership and Management Seminars November 10-11, 2009 The Conference Board Conference Center New York, NY Nov 10, 2009: Nov 11, 2009: Thinking Differently: Using Metrics to Reframe Diversity & Inclusion Leadership and Management Behaving Differently: Leveraging Tools, Technology and Social Media to Advance Diversity & Inclusion for Business Success

2 Day One Tuesday, November 10, 2009 Thinking Differently: Using Metrics to Reframe Diversity & Inclusion Leadership and Management Enable Your Leaders & Managers to Strengthen Your Organization Through Inclusive Leadership & Measurement. Sessions will include: Diversity & Inclusion Leadership and Metrics that Reflect Impact on Your Business (A Johnson & Johnson Case Study) Diversity and Inclusion-A Leadership Imperative (Case Study by Lockheed Martin) Calling All Managers: A Comprehensive Approach to Diversity & Inclusion (Verizon Telecom Case Study) The Power of Acting Out : An Integrated Global Diversity, Inclusion & Engagement Approach (Dupont Case Study) Promoting Social Mobility in the Workplace Action Learning: Creating Applications for Your Workplace Day Two Wednesday, November 11, 2009 Behaving Differently: Leveraging Tools, Technology and Social Media to Advance Diversity & Inclusion For Business Success Technology and Employee Resource Groups as an Enabler for Business Development (Air Products Case Study) Employment Branding Media Tools: ROI for Strategic Impact A Career Acceleration Program Case Study Experiential Diversity Learning for Women, Minorities and Senior Leaders How Diversity & Inclusion are Changing Social Media Technologies Best Practices To Enable Cultural Intelligence Action Learning: Creating Applications for Your Workplace

3 Day One Tuesday, November 10, 2009 Thinking Differently: Using Metrics to Reframe Diversity & Inclusion Leadership and Management Registration and Continental Breakfast 8 8:30 am Welcome and Introduction 8:30 8:45 am Diversity & Inclusion Leadership and Metrics that Reflect Impact on Your Business A 8:45 10 am Session Sponsor: Diversity & Inclusion can drive great value for your business. Modeling businesses and market segmentation and linking it directly to your business objectives can demonstrate this value. This session provides examples of how a diversity and inclusion framework is being applied to different businesses at Johnson & Johnson to help guide their progress and measure the impact on key business priorities. A robust qualitative and quantitative diversity scorecard measures value added/cost reductions in critical areas and gauges progress. Learn how you can customize your own measures to assess the impact you can have on your own organization. Arisa Batista Cunningham, Vice President, Global Diversity, Comprehensive and Surgical Care Groups, Johnson & Johnson Diversity and Inclusion A Leadership Imperative B 10:15 11:30 am When Diversity & Inclusion is identified as one of the imperatives required of your leaders, D&I training, measurement, analysis, and initiative implementation should be re-vectored with powerful results. This session presents Lockheed Martin s diversity journey. You will hear about robust and model-based metrics and the results of analyzing relevant data to drive business impact. Additionally, this model of integrating diversity and leadership training will demonstrate needed linkages. Finally, the development of a strategic and phased approach to building consensus for important D&I initiatives will lend insight into how you can apply it to your own environment. Kathryn Trentacoste, Director, Corporate Diversity, Lockheed Martin Call Customer Service at

4 Calling All Managers: A Comprehensive Approach to Diversity & Inclusion C 11:30 am 12:45 pm Too often, diversity management training is limited to a one-time awareness course during the on-boarding phase or offered as an intervention following a workplace incident. For real results, diversity management and inclusion training needs to be provided throughout an employee s lifecycle, with training programs addressing the needs of the individual and the business. Hear how this approach is used at Verizon. Details around the training methodology and course content will be provided, along with measures of success including business impact metrics. Fred Jenkins, Director, Diversity Management, Verizon Telecom Matt Dreyer, Manager, Diversity Management - Strategic Solutions, Verizon Telecom Luncheon: 12:45 2 pm Hosted by: The Power of Acting Out : An Integrated Global Diversity, Inclusion & Engagement Approach D 2 3:15 pm How employees feel and perceive their worth greatly affects their workplace performance, productivity, engagement, and commitment to the business. This session will demonstrate how to engage employees in sustainable growth with Pride (Personal performance and accountability, Respect, Inclusion, Development and Enabling leadership.) You will learn how to encourage, promote, and reward diverse perspectives, experiences, and capabilities by leveraging the integration of engagement, execution, diversity and inclusion to achieve organizational objectives and a strong desire to succeed. Terry Yancey-Bragg, Ed.D, HR Director-US Operations & Labor Relations, Dupont Geraldine McIntosh, Senior HR Consultant, Dupont Promoting Social Mobility in the Workplace E 3:30 4:30 pm Many report ongoing barriers to job satisfaction, engagement, and organizational advancement. Current barriers include lack of mentors or role models, exclusion from formal networks, stereotyping and preconceptions of roles and abilities, lack of significant line experience or challenging assignments, and others. You will hear successful examples of overcoming these barriers to enable more organizational success. Action Learning: Creating Applications for Your Workplace F 4:30 5:15 pm During this closing session, you will be provided with a wrap-up of the key issues covered over the course of the day, and collaboration of share key actions you can initiate with colleagues upon your return.

5 Day Two Wednesday, November 11, 2009 Behaving Differently: Leveraging Tools, Technology and Social Media to Advance Diversity & Inclusion for Business Success Registration and Continental Breakfast 8 8:30 am Technology and Employee Resource Groups as an Enabler for Business Development A 8:30 9:30 am Due to cost constraints and competing priorities, the unique use of online social networking and technology has become a vehicle for creating innovative solutions to meet business needs. With such competing priorities, learn how Air Products, which operates in 40 countries with an employee base made up of a diversity of nationalities speaking various languages, has tapped into their internal talent and resources and produced creative tools to address certain business challenges. Hear how employees are using these tools to brand the company as an employer of choice and how employee resource groups can add value to your business with minimal cost. Shinder Dhillon, Director, Global Diversity & Inclusion, Air Products Anne Helme, HR Associate, Global Diversity & Inclusion, Air Products Employment Branding Media Tools: ROI for Strategic Impact B 9:30 10:30 am While many corporations are beginning to master the art of search engine marketing, social media, major and niche job boards, and behavioral targeting media, few have been able to effectively measure the ROI and the impact of these approaches in reaching diverse job seekers. In this session, Verizon presents employment branding strategies and next-in-class measures to evaluate the effectiveness of employment branding media. Charlotte Jones, SPHR, Manager, Strategic Branding & Recruiting, Verizon Telecom A Career Acceleration Program Case Study Experiential Diversity Learning for Women, Minorities and Senior Leaders C 10:45 am 12 noon Experiential approaches to enable inclusive learning and development have been recognized as innovative methods to facilitate faster, candid and deeper learning. Learn more about a strategic initiative that enables candid conversations, learning and powerful insights for women, minorities and senior leaders on what it takes to a) build organizational and personal capability to manage talented individuals with multiple dimensions of diversity and b) better recognize the organizational culture to navigate careers more successfully. Arisa Batista Cunningham, Vice President, Global Diversity, Comprehensive and Surgical Care Groups, Johnson & Johnson Call Customer Service at

6 Luncheon: 12 noon 1:15 pm How Diversity & Inclusion are Changing Social Media Technologies D 1:15 2:30 pm We rarely imagine that our ideas, thoughts, interests, pet peeves, political views, and backgrounds are driving technological advancement on the Internet but they are. Gain insight into how the diverse identities of consumers and developers are changing the business of technology, and how these changes are affecting our lives. Jessica Faye Carter, Founder & CEO, Nette Media Best Practices to Enable Cultural Intelligence E 2:45 4 pm With increasing globalization, cultural intelligence is a necessary tool for every manager who deals with diverse teams of employees, customers, partners, competitors, government, and other stakeholders. Beliefs, attitudes, values and assumptions are all part of using cultural intelligence in managing relationships. Corporate culture encompasses the social and behavioral norms of your organization based on the values, beliefs, attitudes, and priorities of its employees. This session will provide the understanding and capability to successfully navigate these complexities. Action Learning: Creating Applications for Your Workplace F 4 5:15 pm You will be provided with a wrap-up of the key issues covered during the previous sessions, and collaboration of key actions you can share with colleagues upon your return.

7 The 2009 Diversity & Inclusion Leadership and Management Seminars November 10 11, 2009 The Conference Board Conference Center New York, NY Registration Information Online Phone :30 am to 6 pm ET Monday through Friday Day One: B Date: Tuesday, November 10, 2009 Location: The Conference Board Conference Center, New York Day Two: B Date: Wednesday, November 11, 2009 Location: The Conference Board Conference Center, New York The Conference Board Conference Center 845 Third Avenue, 3rd Floor Between 51st and 52nd Streets New York, NY Tel For a listing of local hotels, please contact Customer Service at Media Partners: Price Per Seminar Associate $995 Non-Associate $1,095 Price for Both Seminars Associate $1,790 Non-Associate $1,990 UnityFirst.com African American/Diversity Newswire Cancellation Policy Full refund until three weeks before the meeting. $500 administration fee up to two weeks before the meeting. No refund after two weeks before the meeting. Confirmed registrants who fail to attend and do not cancel prior to the meeting will be charged the entire registration fee. Team Discounts per person For a team of three or more registering from the same company at the same time, take $100 off each person s registration. Printed and bound by Sheridan Printing Co., Inc., Alpha, New Jersey, an FSC-certified printer. This brochure is printed on Mohawk Via paper, which is 100% post-consumer waste fiber, manufactured with wind power, and is process chlorine free. The paper is certified by Green Seal and SmartWood for Forest Stewardship Council standards. No films or film-processing chemicals were used in the printing of this brochure. The Conference Board and the torch logo are registered trademarks of The Conference Board, Inc. Program subject to change. August 2009